Unauthorised Usage of Account (Premium)

[DjPedoBear]

Someone has my Spotify Premium account, i have changed my password 3 times. The person would be playing music i never listened to.

[Neilkelly1979]

Yeah im having the same problem cant listen to anything stops n plays rap music wth

[Katerina]

Hey there @DjPedoBear and @Neilkelly1979,

Thanks both for reaching out and welcome to the Community!

We'd first recommend taking a look at this support site article for more info on this. 

If however you don't recognize the device at all, we'd suggest following all the steps provided in this support site article instead, including reaching out to us. This way, a member of our support staff can take a closer look backstage for you.

Let us know how you get on! We'll be right here if there's anything else we can help with.

Have a lovely day 🙂