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Upgraded to Premium but showing Free

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Upgraded to Premium but showing Free

Newbie
I've already contacted Globe (my service provider about this) and they told me the issue is with Spotify. I have signed up for their promo GoSurf299 where I get premium for 30 days. But my account is showing free. I've already uninstalled and installed the app, still showing free. Please help! 😞
3 Replies

Re: Upgraded to Premium but showing Free

Gig Goer

Did you get any sort of confirmation that your Spotify account had gone from Free to Premium when you signed up for their promo?

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Re: Upgraded to Premium but showing Free

Newbie
No. Apenas confirmacao do meu cartao de credito.
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Re: Upgraded to Premium but showing Free

Gig Goer

Okay in this case I think it would be best for you to head over to the contact form and let the Spotify team know what has happened. They'll be able to take a closer look at this issue and figure out what has gone wrong here.

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