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Very poor sound quality when playing in my car
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Plan
Premium
Country
US
Device
Samsung Galaxy S10+
Operating System
Android version 9
My Question or Issue
I purchased a new 2019 Chevy Colorado over the weekend and when I tried to connect my phone to stream Spotify the sound quality was terrible, hollow and flat sounding. I'm hoping someone can help me figure this out. Here is what I tried so far:
- I compared the bluetooth vs usb cable connection and there was no difference in quality
- Bluetooth connection to bluetooth headphones sounds good, as expected, not at all like the connection in the car.
- I did a side-by-side comparison of a youtube video for a song and then switch over to spotify for the same song and youtube sounded significantly better than spotify. (I did this with multiple songs of different types.)
- When comparing the SeriusXM or regular FM sound quality, SeriusXM was by far the best, then regular FM, then youtube, and last by a lot was spotify.
- I tried the "clear cache, uninstall the app, and reinstall" trick but it made no difference at all.
- I turned on the "highest quality" setting (was on "automatic") but it made no noticable difference.
- I installed the app directly in the car's head unit but it made no difference at all. It seemed to still be playing through my phone.
- I noticed that spotify was noticably quieter so I tried to increase the volume on my phone but the volumn bar would just blink and not actually change the volume.
Any assistance is appreciated!
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