Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Visual and playability bugs

Visual and playability bugs

Plan

Premium

Country

 Australia 

Device

Samsung Galaxy note 8

Operating System

Android 8

My Question or Issue

Hi, recently - since last month- the player suffers  several issues such as screen overlapping while moving to an artist page or playlist. 

Moreover sometimes a song doesn't play despite touching it several time, then when restart the player, it works again. 

Also, recently-play section in playlist(local library) loads very slowly and takes almost a minute to load (circling). 

 

 

Screenshot_20180605-073446_Spotify.jpg
Reply
1 Reply

Hey @Atbin, welcome to the Community!

 

Sorry to hear about the issues you've been having with the app. What Spotify version are you running?

 

Also, if you haven't already done so, give a clean reinstall a try to see if it fixes the issues you've been having.

 

About the slow loading, does this happen across multiple networks?

 

We'll see what we can suggest.

Suggested posts