Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
119957 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
242140 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
603353 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
496096 Views
581 replies
42 likes
I getting the (really annoying) "you library is full" message. I like to add albums of the artists I like, I also follow most of them. Are there any offical or community advice on how to use Spotify with a large collection?
I getting the (really annoying) "you library is full" message. I like to add albums of the artists I like, I also follow most of them. Are there any offical or community advice on h...
Casual Listener
1212 Views
6 replies
1 likes
PlanPremiumCountry EspañaDeviceBQ X5 PlusOperating SystemAndroid 7.1.1 My Question or Issue Tengo la aplicación actualizada a la última versión y continuo con la antivan interfaz porfavor ayuda, Gracias
Plan Premium Country España Device BQ X5 Plus Operating System Android 7.1.1 My Question or Issue Tengo la aplicación actualizada a la última versión y continuo con la an...
727 Views
0 replies
2 likes
My Issue:So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone please help me with this?PlanPremiumCountryNetherlands De...
My Issue: So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone plea...
Community Legend
1318 Views
1 replies
0 likes
PlanPremiumCountry Perú DeviceHuawei P smartOperating SystemAndroid My Question or Issue Hello, I started using Spotify not too long ago and I instantly became premium, it seems to me the radio feature used to work just fine but now (maybe after the ...
Plan Premium Country Perú Device Huawei P smart Operating System Android My Question or Issue Hello, I started using Spotify not t...
Community Legend
735 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDevicePixel 2 XLOperating SystemAndroid OreoMy Question or IssueI have been receiving this error message every time I open Spotify, asking me to update my Operating System above 4.0 but I am currently on the newest Operatin...
Plan Premium Country Australia Device Pixel 2 XL Operating System Android Oreo My Question or Issue I have been receiving this error message every time I open Spotify, asking me to upda...
Roadie
949 Views
3 replies
0 likes
PlanPremiumCountry UsaDeviceSamsung galaxy s6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I uninstalled and then re installed and the issue is still there, songs play but constantly have little pauses making listening ...
Plan Premium Country Usa Device Samsung galaxy s6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I uninstalled and then re installed a...
Roadie
1181 Views
3 replies
0 likes
I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlist creatred by my self
I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlis...
Roadie
827 Views
3 replies
0 likes
Songs just keep skipping ever since today's March 12 2018 update. Just random skipping, no matter what I play. Using Android 5.0, and no, there's no update to 6.0. But that shouldn't matter, it's been playing until today's update. Tried logging out t...
Songs just keep skipping ever since today's March 12 2018 update. Just random skipping, no matter what I play. Using Android 5.0, and no, there's no update to 6.0. But that s...
Roadie
7791 Views
11 replies
5 likes
PlanPremiumCountryNetherlands DeviceHuawei mate sOperating SystemMarshmallow My Question or IssueHow do I watch videos? Bc when I click browse I don't see video/show and how do I see a animated album cover. When I click on a song I don't see an anima...
Plan Premium Country Netherlands Device Huawei mate s Operating System Marshmallow My Question or Issue How do I watch videos? Bc when I click browse I don't see vide...
489 Views
0 replies
0 likes
Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem precisar reinstalar, porque minha wi-fi é horrível ...
Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem ...
Newbie
65593 Views
10 replies
5 likes
V:8.4.57.803, galaxy note 5 running android 7.0.Issue:When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.
V:8.4.57.803, galaxy note 5 running android 7.0. Issue: When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.
Newbie
783 Views
1 replies
1 likes
PlanPremiumCountry USADevicePixel 2Operating System8.1.0Spotify Version 8.4.57.803 armV7My Question or IssueWhen my Pixel is on the lock screen (this is the black screen with just the clock and date) all I can see is a Spotify icon and cannot see wha...
Plan Premium Country USA Device Pixel 2 Operating System 8.1.0 Spotify Version 8.4.57.803 armV7 My Question or Issue When my Pixel is on the lock screen (this is the black screen with...
Community Legend
15443 Views
7 replies
0 likes
PlanPremiumCountry BeazilDeviceMotorola x4Operating SystemAndroid Oreo My Question or Issue I have a problem that when I put in the next song of a cut, this happens every time I start the next track, even when I put in half the song of a cut, I unins...
Plan Premium Country Beazil Device Motorola x4 Operating System Android Oreo My Question or Issue I have a problem that when I put in the next song of...
Spotify Star
581 Views
1 replies
0 likes
No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora salen pero no se escuchan me podeis ayudar. Soy premiun
No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora s...
Roadie
1093 Views
1 replies
0 likes
PlanPremiumCountry IndonesiaDeviceMotorola Moto MOperating SystemAndroid Nougat My Question or IssueSo I downloaded songs for offline uses but there are some songs that failed to download it will play the song but not fully so it's just stuck at cert...
Plan Premium Country Indonesia Device Motorola Moto M Operating System Android Nougat My Question or Issue So I downloaded songs for offline uses but there are some songs that ...
Roadie
889 Views
1 replies
0 likes
¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay alguna solución?
¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay ...
Roadie
996 Views
1 replies
0 likes
Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available....Album is Valses de Vienne - Hans Reimann. What she can read it and me not ? Thanks
Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available.... Album is Valses de Vienne - Hans Reimann. ...
Roadie
803 Views
1 replies
0 likes
PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...
Plan Premium Country Australia Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers several issu...
Roadie
676 Views
1 replies
0 likes
When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying.When I use the multiroom app from Samsung this works fine but then I need to keep switching be...
When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying. When I use the multiroom app from Samsung...
Newbie
3790 Views
6 replies
12 likes
My Question or IssueI recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I...
My Question or Issue I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying...
Community Legend
829 Views
2 replies
0 likes
