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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
  • 854807 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20494 Views
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  • 20494 Views
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Forced Log Out, with No Return

So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled by this, I re-entered my credientals, only to be t...

  • Newbie
  • So, not even 20 minutes ago, I was signed into my spotify free, on mobile, from my samsung galaxy s6. I was in the midst of listening to a song, when spotify - without warning- signed me out. Puzzled...
  • user-removed
  • Not applicable
  • 237 Views
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  • 237 Views
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Can't log on

So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on just fine with my computer. Anyone knows what's happ...

  • Newbie
  • So spotify logged off mid drive back home and Sense then I don't seem to be able to log back on. I triedresetimg the password but it still says it's not correct email and password. But I can log on j...
  • user-removed
  • Not applicable
  • 190 Views
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  • 190 Views
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How can I really erase the songs from the phone?

I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist. Is there a way to manually, effectively and physi...

  • Regular
  • I just erased all my library songs with the feature in the setup menu, but when a checked how much space I had in the internal memory nothing had diminished. It looks like it just erased the playlist...
  • 167 Views
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  • 167 Views
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Spotify not auto resume playing

Hi.When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I also do have a Rdio subscription and Rdio auto resumes...

  • Visitor
  • Hi. When receiving a phone call or clicking on a YouTube video, Spotify stops playing which is fine. However, after either the call or the video ended, Spotify not automatically resumes playing. I a...
  • nat11public
  • Casual Listener
  • 4417 Views
  • 7 replies
  • 2 likes
  • 4417 Views
  • 7 replies
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Spotify fails to resume playing

Brief description of the issue:Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length.Steps to reproduce the issue:Start playing music from spotifyReceiev phone callEnd phone call af...

  • Casual Listener
  • Brief description of the issue: Music is paused when receiving a phone call but does not continue after the call ends provided it is over a certain length. Steps to reproduce the issue: Start pla...
  • nat11public
  • Casual Listener
  • 5056 Views
  • 4 replies
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  • 5056 Views
  • 4 replies
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Spotify Controller goes useless Galaxy S8

Hi all, hope someone can help. With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shuts off for a while with music playing, if I turn the screen back on...

  • Newbie
  • Hi all, hope someone can help.    With battery saver on mid setting, I can start using Spotify with no trouble to connect to a Chromecast Audio or Bluetooth speaker. After the screen shut...
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  • 247 Views
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Solved!! How can I add whole album to existing playlist? (lost since updating to v0.5.0.1247)

Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist. I have noticed this problem since Spotify updated on my mobile to v0.5.0.1247 (I don't know what version I had prior to this). The overal...

  • Casual Listener
  • Hi, Since a recent Spotify update, I seem to have lost the ability to add a whole album to an existing playlist.   I have noticed this problem since Spotify updated on my mobile to v0.5.0....
  • EverStoned77
  • Casual Listener
  • 92972 Views
  • 49 replies
  • 15 likes
  • 92972 Views
  • 49 replies
  • 15 likes

Playlist is missing

For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was missing. I cant find it and I've tried the lookinh at t...

  • Casual Listener
  • For some reason i wws automatically logged out of my spotify account this morning then it wouldn't let me log back in. I had to uninstall and install the app again but when i did my playlist was miss...
  • Lestiee
  • Casual Listener
  • 204 Views
  • 2 replies
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  • 204 Views
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My Spotify is downloading my songs every time I enter

Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note all my songs are saved on the card and are downloadi...

  • Newbie
  • Whenever I go back into the application (Spotify) it downloads all my songs again which by the way is very annoying because I have more than 500 songs so it takes a lot. Someone has a solution Note...
  • Athosapolo
  • Newbie
  • 234 Views
  • 1 replies
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  • 234 Views
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Spotify is Extremely Slow and Unresponsive on S8 Plus

I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even after closing it out completely and reopening. Res...

  • Casual Listener
  • I have a Samsung S8 Plus. For starters, the entire app acts extremely slow, not loading and even crashing. It works slightly better in offline mode. Most of the time it takes 10 minutes to open, even...
  • ScubaSteve007
  • Casual Listener
  • 8384 Views
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  • 8384 Views
  • 3 replies
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I cannot log in.

I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my phone and it still is doing the same thing. It's not ...

  • Newbie
  • I tried to use the app and it was signed out so i signed back in, it was signed in for a couple seconds then logged me back out. I reset my password, deleted then reinstalled the app, shut down my ph...
  • m9kvvquw1fpr5df
  • Casual Listener
  • 232 Views
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  • 232 Views
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Just shows "We're currently experiencing problems. Please try again later."

So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "We are currently experiencing problems. Please try ...

  • Newbie
  • So I just finished paying for Spotify premium yesterday but when I closed the app and opened it back up again, I was logged out. So I tried logging in but there was just a little message that said, "...
  • aviha2004
  • Casual Listener
  • 2614 Views
  • 5 replies
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  • 2614 Views
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Superuser Contribution Cannot login into spotify android with any account

So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in through facebook before thisI have tried 1. loggin...

  • Casual Listener
  • So this evening I just got logged out of the Spotify app on my android device and have been unable to log in since then, while the app works perfectly on my desktop as well as my mac. I was logged in...
  • pulkitjuneja
  • Casual Listener
  • 321 Views
  • 2 replies
  • 0 likes
  • 321 Views
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Cannot login to my application!

Recently my spotify updated automatically and now I cannot login.I can login into the website and the web app but not to the app even though i have changed my password many times.

  • Casual Listener
  • Recently my spotify updated automatically and now I cannot login. I can login into the website and the web app but not to the app even though i have changed my password many times.
  • ion_marandici
  • Casual Listener
  • 384 Views
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  • 1 likes
  • 384 Views
  • 4 replies
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Change the download quality

Recently, I have often changed the quality of downloading from extreme quality to normal

  • Roadie
  • Recently, I have often changed the quality of downloading from extreme quality to normal
  • ThomasPegler
  • Regular
  • 645 Views
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  • 645 Views
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Unknown devices in "show available devices" and playlists disappear & strange ones appear.

I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum. There is something wrong with Spotify after creating facebook account. I did not join it with Spotify. Afte...

  • Regular
  • I sent question already more than week ago to Spotify support. No response. I sent new one now in email and decided to add also here to forum.   There is something wrong with Spotify after c...
  • ayfzoe
  • Roadie
  • 14585 Views
  • 37 replies
  • 4 likes
  • 14585 Views
  • 37 replies
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I have a problem with music

When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??

  • Newbie
  • When i am looking for music, or a playlist, it gives me an error and the app closes me... how can i do??
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  • 172 Views
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Solved!! Name of playlists

Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name].This has disappeared as of recently. Am I the only one experiencing this or is something general.If it is something gene...

  • Casual Listener
  • Earlier you had the feature that if you created a new Playlist out of a whole album the default title was [artist] - [album name]. This has disappeared as of recently. Am I the only one experiencing...
  • Myskosvamp
  • Casual Listener
  • 277 Views
  • 2 replies
  • 0 likes
  • 277 Views
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Logging out automatically after 2 seconds of logging in

As soon as I try to log in via my android app I keep getting logged out after 2 seconds.In those 2 seconds my screen says that I'm offline.I am Online and username and password are both correct. I've tried re-installing the app.Please help

  • Newbie
  • As soon as I try to log in via my android app I keep getting logged out after 2 seconds. In those 2 seconds my screen says that I'm offline. I am Online and username and password are both correct.&...
  • 428 Views
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  • 1 likes
  • 428 Views
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New Android App is Horrible

So far I've only noticed changes to the Now Playing screen. These were bad ideas:- Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds. Bad feature in general, but at least give more time ...

  • Casual Listener
  • So far I've only noticed changes to the Now Playing screen. These were bad ideas: - Hiding controls and showing an awkward, low-res blown-up version of the album artwork... after only a few seconds....
  • zaid1988
  • Newbie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes