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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375708 Views

541 replies

34 likes

Account
Free
  • 375708 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Solved!! Specific song wont play from local files downloaded onto phone!

PlanPremiumCountryCanadaDeviceSamsung on5 My Question or Issue I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i added another track to the playlist that i download (Lens V2 ft. Travis Scot...

Casual Listener

Plan Premium Country Canada Device Samsung on5  My Question or Issue  I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i a...

jelkoo99

Casual Listener

1470 Views

4 replies

0 likes

  • 1470 Views
  • 4 replies
  • 0 likes

Goodbye Spotify

I'm leaving Spotify today,I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years total.And it's bad, the mobile app is slow and doesn'...

Music Fan

I'm leaving Spotify today, I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years ...

karma_police_19

Music Fan

1054 Views

1 replies

1 likes

  • 1054 Views
  • 1 replies
  • 1 likes

Can no longer sync local files to android device.

i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i have tried enabing network discovery, i have tried ...

Casual Listener

i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i ...

Joe

Community Legend

870 Views

1 replies

1 likes

  • 870 Views
  • 1 replies
  • 1 likes

No songs category 8.4.53

Why can't I access my songs anymore? I only have the options for artist albums Playlist and podcasts. I can't shuffle my albums so can I just not listen to all of my songs anymore? Do I have to make a Playlist with every album I have just so I can sh...

Newbie

Why can't I access my songs anymore? I only have the options for artist albums Playlist and podcasts. I can't shuffle my albums so can I just not listen to all of my songs anymore? Do I have to make ...

e13_2k-029z95

Newbie

578 Views

1 replies

3 likes

  • 578 Views
  • 1 replies
  • 3 likes

Songs deleted from a playlist still playing in shuffle mode

PlanPremiumCountry FinlandDeviceSamsung Galaxy S8Operating SystemAndroid As the title says, its playing songs that i have deleted recently

Regular

Plan Premium Country  Finland Device Samsung Galaxy S8 Operating System Android   As the title says, its playing songs that i have deleted recently

479 Views

0 replies

1 likes

  • 479 Views
  • 0 replies
  • 1 likes

Playlist organized by artist album order is now organized by alphabetical artist song's order

PlanPremiumCountry BrasilDeviceMoto G5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist suddendly stopped being organized as It used to be, and I can't stand It anymoreI've already reinstalled the app and nothin...

Casual Listener

Plan Premium Country  Brasil Device Moto G5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My playlist suddendly stopped being organize...

LucasBonafini

Casual Listener

979 Views

4 replies

2 likes

  • 979 Views
  • 4 replies
  • 2 likes

Solved!! listening to "liked" songs

How to you save-listen to songs you have thumbed up from the radio section?

Casual Listener

How to you save-listen to songs you have thumbed up from the radio section?

marcmallet

Newbie

56762 Views

11 replies

0 likes

  • 56762 Views
  • 11 replies
  • 0 likes

Liked songs won't appear on my Favorites list

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had in Favorites are no longer there.

Newbie

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had ...

1976 Views

0 replies

15 likes

  • 1976 Views
  • 0 replies
  • 15 likes

Solved!! Can't download using cellular

I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular

Newbie

I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular

andypolack

Casual Listener

286470 Views

34 replies

6 likes

  • 286470 Views
  • 34 replies
  • 6 likes

[Android] Crash when adding favorite

PlanPremium CountryFrance DeviceHuawei Honor 8 Operating SystemAndroid 7.0 Spotify version:8.4.57.803 armV7 My Question or Issue Hi. Whenever i add a song as a favorite, the heart will normally get "filled". But if i go to my tracks, i don't see the ...

Newbie

  Plan Premium   Country France   Device Huawei Honor 8   Operating System Android 7.0   Spotify version: 8.4.57.803 armV7   My Question or Issue  ...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
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Black screen when launching spotify app

Plan PremiumCountryNorwayDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueSo recently every time I open spotify I get a black screen (image in attachements). All my apps and the OS is updated to the latest version. I have also t...

Casual Listener

  Plan  Premium Country Norway Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue So recently every time I open spotify I get a black scr...

samham

Newbie

1765 Views

2 replies

1 likes

  • 1765 Views
  • 2 replies
  • 1 likes

sony wh-1000xm2 bluetooth gesture controls not working

Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please fix.

Newbie

  Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please ...

521 Views

0 replies

3 likes

  • 521 Views
  • 0 replies
  • 3 likes

Músicas que só tocam no pc

Tenho uma playlist, e vira e mexe tem várias músicas indisponíveis no celular. Aí tenho que ir no app do pc e tirar. Só que percebi uma vez que as mesmas músicas que estão indisponíveis no app do android, estão disponíveis na minha playslit no app do...

Casual Listener

  Tenho uma playlist, e vira e mexe tem várias músicas indisponíveis no celular. Aí tenho que ir no app do pc e tirar. Só que percebi uma vez que as mesmas músicas que estão indisponíveis no ap...

raissavitari

Casual Listener

829 Views

2 replies

0 likes

  • 829 Views
  • 2 replies
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Google Assistant opens app, but will not play song. Incredibly frustrating.

Pixel XL 2, it is impossible to get Google assistant to play a song. It will open the app but never starts to play music. I have already spoken to google support, unistalled and reinstalled both the Google app and Spotify, cleared caches, restarted n...

Casual Listener

Pixel XL 2, it is impossible to get Google assistant to play a song. It will open the app but never starts to play music. I have already spoken to google support, unistalled and reinstalled both the ...

Mike616

Casual Listener

25493 Views

36 replies

18 likes

  • 25493 Views
  • 36 replies
  • 18 likes

Download quality keeps resetting itself

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to keep re-downloading my playlists each time it resets ...

Casual Listener

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to ke...

veprieto

Newbie

4086 Views

7 replies

13 likes

  • 4086 Views
  • 7 replies
  • 13 likes

Skipping song.

Premium, Latvia, Samsung Galaxy S7, Android.I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it was supposed to play next, it just automatically skip...

Casual Listener

Premium, Latvia, Samsung Galaxy S7, Android. I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it ...

lubos

Roadie

1447 Views

2 replies

0 likes

  • 1447 Views
  • 2 replies
  • 0 likes

my spotify app on android keeps crashing after i added local files

when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.

Newbie

when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.

niharkg

Regular

5560 Views

15 replies

0 likes

  • 5560 Views
  • 15 replies
  • 0 likes

Playlist won't play searched artist!

When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band.PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid

Casual Listener

When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band. Plan Premium Country &nbsp...

4xi-ns_f6bqcn

Newbie

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Solved!! Android app crash at startup

PlanPremiumCountry PolandDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (ffs, ive had 1000+ songs downloaded for offline and 20+ mp3 playlists synced..) and no...

Casual Listener

Plan Premium Country  Poland Device LG G5 Operating System Android 7.0   My Question or Issue  As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (...

niharkg

Regular

8780 Views

24 replies

11 likes

  • 8780 Views
  • 24 replies
  • 11 likes

I have a ZTE phone and can't find the storage option in the settings

I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help

Newbie

I need to transfer my downloaded music to my so card for storage but I can't find the storage option in the settings on my account (I have a ZTE phone) plz help

JayTee0212

Regular

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes