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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108016 Views

26 replies

3 likes

  • 108016 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218353 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218353 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573067 Views

79 replies

3 likes

  • 573067 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471881 Views

577 replies

40 likes

Account
Free
  • 471881 Views
  • 577 replies
  • 40 likes

Superuser Contribution [Bug] Disliked songs still playing

PlanPremiumCountryPL DeviceSamsung S6 Edge My Question or Issue When I dislike a song or artist, that song is still autoplaying in Discover Weekly. Scenario:I have following songs in Discover WeeklySong 1 [Currently playing]Song 2 [Disliked]Song 3Whe...

Music Fan

Plan Premium Country PL  Device Samsung S6 Edge     My Question or Issue  When I dislike a song or artist, that song is still autoplaying in Discover Weekly.   Sce...

Alfredo

Roadie

3507 Views

5 replies

0 likes

  • 3507 Views
  • 5 replies
  • 0 likes

No Artists Radio available.

Plan: FreeCountry: US I no longer have the Artists Radio option on my android device, I have no computer to check the browser version. I've been informed by @SpotifyCares on Twitter that this feature has been removed from Free accounts...can anyone c...

Newbie

Plan: Free Country: US  I no longer have the Artists Radio option on my android device, I have no computer to check the browser version. I've been informed by @SpotifyCares on Twitter that thi...

Joe

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

App freezes

PlanPremiumCountry TurkeyDeviceHuawei P9 Lite 2017 Operating SystemAndroid 7.0 My Question or Issue Cant skip between songs. Sometimes it responds after 10 to 20 seconds, sometimes wont respond at all. There isnt any problem with my connection, other...

Newbie

  Plan Premium Country  Turkey Device Huawei P9 Lite 2017  Operating System Android 7.0    My Question or Issue  Cant skip between songs. Sometimes it respond...

501 Views

0 replies

1 likes

  • 501 Views
  • 0 replies
  • 1 likes

Shuffle all music on mobile device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country UsaDeviceLG G5Operating SystemOreo My Question or Issue Shuffle will only go through the 100 most recently downl...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium    Country  Usa Device LG G5 Operating Syst...

152 Views

0 replies

0 likes

  • 152 Views
  • 0 replies
  • 0 likes

Android App wont load

PlanPremium CountryPhilippines DeviceXiaomi Mi A1 Operating SystemAndroid Oreo My Question or Issue Any fix for blank screen?

Casual Listener

  Plan Premium   Country Philippines   Device Xiaomi Mi A1   Operating System Android Oreo   My Question or Issue  Any fix for blank screen?

Loxer

Community Legend

607 Views

1 replies

0 likes

  • 607 Views
  • 1 replies
  • 0 likes

Spotify does not work with Google Home, Google Mini, or Google Chromecast

Spoiler (Highlight to read) Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes a track might start to play and...

Casual Listener

  Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes ...

bshogeman

Newbie

10962 Views

7 replies

3 likes

Chromecast Google Home
Chromecast stuttering
Current issue
Troubleshooting
  • 10962 Views
  • 7 replies
  • 3 likes

Where to see recently added songs in a chronological order

PlanPremiumDeviceTablet, smartphone, FireTVOperating SystemAndroid 5.0.2/6.0 and Fire OS My Question or IssueHi, as a new Spotify user I'm not yet familiar with all the features of the Spotify app. From Amazon's Music Unlimited service I know a featu...

Music Fan

Plan Premium Device Tablet, smartphone, FireTV Operating System Android 5.0.2/6.0 and Fire OS    My Question or Issue Hi,   as a new Spotify user I'm not yet familiar with al...

2ocgqfv-o_war

Music Fan

12496 Views

2 replies

2 likes

  • 12496 Views
  • 2 replies
  • 2 likes

Can't download podcasts anymore on mobile

I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, I can only share the podcast. Version 8.4.51.899 ar...

Casual Listener

I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, ...

JennyGinger420

Newbie

19158 Views

13 replies

3 likes

Android
  • 19158 Views
  • 13 replies
  • 3 likes

No download option

PlanPremium student offerCountryUk DeviceSamsung galaxy s4Operating SystemAndroid My Question or IssueI just reinstalled Spotify on this phone and paid for premium. There is no download option anywhere. I enjoy tried some of the solutions in other fo...

Newbie

  Plan Premium student offer Country Uk    Device Samsung galaxy s4 Operating System Android    My Question or Issue I  just reinstalled Spotify on this pho...

Joe

Community Legend

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Loading Times

PlanPremiumCountry Czech RepublicDeviceSamsung S8+Operating SystemAndroid Oreo My Question or Issue Hey, I have a problem with Spotify on my device (S8+) even though I have offline saved my playlists it often takes a lot time to load (1-2 minutes) wh...

Casual Listener

Plan Premium Country  Czech Republic Device Samsung S8+ Operating System Android Oreo  My Question or Issue  Hey,   I have a problem with Spotify on my device (S8+) eve...

620 Views

0 replies

1 likes

  • 620 Views
  • 0 replies
  • 1 likes

Downloaded songs and playlists disappeared for the 5th time now.

I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs and playlists every time. I have gone through the c...

Visitor

I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs ...

Hannon_Fuller

Casual Listener

48183 Views

69 replies

10 likes

  • 48183 Views
  • 69 replies
  • 10 likes

"Hidden Content" error shows up whenever i try to search up my own profile

Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do the same to my friends their profile comes up just fine. th...

Newbie

  Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do ...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

Solved!! Store offline content in the SD card.

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space. I searched, and found this link:https://support.sp...

Regular

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space....

1168471053

Regular

3045 Views

5 replies

0 likes

  • 3045 Views
  • 5 replies
  • 0 likes

Solved!! Help! Repeat-shuffle , like-dislike

Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlist it works fine there are shuffle and repeat button...

Casual Listener

Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlis...

Trap380

Regular

2325 Views

8 replies

1 likes

  • 2325 Views
  • 8 replies
  • 1 likes

Shuffle play plays the same songs in the same order

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only temporary fix is to go to a daily mix and skip a few ...

Casual Listener

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only te...

Trap380

Regular

2647 Views

3 replies

8 likes

  • 2647 Views
  • 3 replies
  • 8 likes

Superuser Contribution when searching a song in playlist, a random song starts to play

PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...

Casual Listener

  Plan Premium Country  TR Device Samsung Galaxy S7 Operating System Android   My Question or Issue  when I search for a song in my playlists and click on it to play, a...

Alfredo

Roadie

1149 Views

3 replies

0 likes

  • 1149 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app stops working after adding local files

PlanPremiumCountry USDeviceGalaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has ...

Casual Listener

Plan Premium Country  US Device Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  App continues to crash after adding local files to my Playlist. However, t...

Alfredo

Roadie

910 Views

3 replies

0 likes

  • 910 Views
  • 3 replies
  • 0 likes

No music or playlist after signing in

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music) After login my premium subscription was gone with all my albums and playlist. I subscribe again to premium and still no playlist or music. PLEASE HEL...

Newbie

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music)  After login my premium subscription was gone with all my albums and playlist. I subscribe a...

Joe

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Albums don't show songs at all songs

PlanPremium Operating Systemandroid/web player My Question or Issue When I add/download an album the songs of that album don't show up at my all songs and the album/songs don't show up the artists tab.

Casual Listener

Plan Premium     Operating System android/web player   My Question or Issue  When I add/download an album the songs of that album don't show up at my all songs and the alb...

Loxer

Community Legend

1735 Views

5 replies

0 likes

  • 1735 Views
  • 5 replies
  • 0 likes

Ordering Playlists on Android

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0 My Question or IssueIs there currently any way to order the songs in a created playlist on Android? This feature is currently available on IOS, Mac, and Windows, howeve...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0   My Question or Issue Is there currently any way to order the songs in a created ...

Joe

Community Legend

650 Views

1 replies

0 likes

Android
ordering
  • 650 Views
  • 1 replies
  • 0 likes