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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116129 Views

27 replies

4 likes

  • 116129 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233652 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233652 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593693 Views

79 replies

3 likes

  • 593693 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487290 Views

580 replies

42 likes

Account
Free
  • 487290 Views
  • 580 replies
  • 42 likes

Some Songs Download ...Some Won't

PlanPremiumCountry CanadaDeviceS8 and TabAOperating SystemAndroid Oreo and Jellybean My Question or Issue I'm having an issue where one out of maybe ten songs won't download with the rest of a playlist. They don't even have the download symbol to the...

Newbie

  Plan Premium Country  Canada Device S8 and TabA Operating System Android Oreo and Jellybean   My Question or Issue  I'm having an issue where one out of maybe ten son...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

stop spotify creating song radio base on (the first song that u choose)

Premium DeviceSamsung galaxyOperating System Android Oreo My Question or IssueHow to stop spotify creating "song radio based on *the first song that you choose after searching an artist"

Casual Listener

Premium  Device Samsung galaxy Operating System  Android Oreo   My Question or Issue How to stop spotify creating "song radio based on *the first song that you choose after...

Loxer

Community Legend

3046 Views

7 replies

0 likes

  • 3046 Views
  • 7 replies
  • 0 likes

Repeat feature

I cant repeat songs. The only feature I have is to not play the song.PlanFreeCountry United StatesDeviceSamsung Galaxy J2 PrimeOperating

Newbie

I cant repeat songs. The only feature I have is to not play the song. Plan Free Country  United States Device Samsung Galaxy J2 Prime Operating   

605 Views

0 replies

0 likes

  • 605 Views
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No LIKE and DISLIKE on daily mix after upgrade to Premium

This was marked as solved here, but the solution was to get a new phone, not an option for me. The bug is still occurring since my upgrade to Premium on a Galaxy S9. The daily mix hasn't changed since the upgrade either. Maybe I just have to wait unt...

Visitor

This was marked as solved here, but the solution was to get a new phone, not an option for me.   The bug is still occurring since my upgrade to Premium on a Galaxy S9.   The daily ...

user-removed

Not applicable

976 Views

1 replies

0 likes

  • 976 Views
  • 1 replies
  • 0 likes

Spotify app freezes

Device Samsung Galaxy S9Operating SystemAndroid OreoMy Question or Issue Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours .I've tried to restart the app , delete the app cache , reboot the phone nothing works....

Newbie

Device  Samsung Galaxy S9 Operating System Android Oreo My Question or Issue  Sometimes the Spotify app freezes ( like in the picture) and it stays like that for hours . I've tri...

525 Views

0 replies

2 likes

  • 525 Views
  • 0 replies
  • 2 likes

Technical Problem: filtered playlist no longer works properly

Plan - PremiumCountry - USA Device - Moto Z ForceOperating System - Android 7.1.1 My Question or IssueI have been enjoying Spotify web, PC and Android for a long time. I think it is an excellent software program and is why I cancelled my Pandora subs...

Regular

Plan - Premium Country - USA  Device - Moto Z Force Operating System - Android 7.1.1   My Question or Issue I have been enjoying Spotify web, PC and Android for a ...

Joe

Community Legend

1086 Views

3 replies

0 likes

  • 1086 Views
  • 3 replies
  • 0 likes

Solved!! Another skin for the player

PlanPremiumCountry MexicoDeviceZTE Blade V6 PlusOperating SystemAndroid Marshmallow My Question or Issue I saw that some playlists (In this case, we can use as an example "This is Bad Bunny"), have like another skin for the player, and I want to know...

Casual Listener

  Plan Premium Country  Mexico Device ZTE Blade V6 Plus Operating System Android Marshmallow   My Question or Issue  I saw that some playlists (In this case, we can use...

Loxer

Community Legend

3043 Views

5 replies

0 likes

  • 3043 Views
  • 5 replies
  • 0 likes

Save offline Music on SD-Card

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid 8.0 (Oreo) My Question or Issue Since this morning my Spotify app can't download or play songs on/from my SD-card anymore. The option for selecting the storage is missing in the ...

Newbie

Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0 (Oreo)   My Question or Issue  Since this morning my Spotify app can't download or play songs on...

565 Views

0 replies

0 likes

  • 565 Views
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Made for you section is empty

Hi Im using the android app for quite some time now and the "made for you" section is still completely empty. Why is that? Thanks

Casual Listener

Hi  Im using the android app for quite some time now  and the "made for you" section is still completely empty.    Why is that?    Thanks

1466 Views

0 replies

8 likes

  • 1466 Views
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  • 8 likes

Solved!! [Andriod] New update issues

PlanPremiumCountry United StatesDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue The app has changed so that the shuffle button and the repeat button are missing. It has been replaced with the heart button and that crossed out butto...

Casual Listener

  Plan Premium Country  United States Device Samsung Galaxy 9 Operating System Android   My Question or Issue   The app has changed so that the shuffle button and the ...

Loxer

Community Legend

1780 Views

2 replies

0 likes

  • 1780 Views
  • 2 replies
  • 0 likes

all my downloaded music is gone

PlanPremiumCountry Device Samsung Galaxy S5 MINI Operating SystemAndroid version 6.0.1 My Question or Issueevery few days /weeks Spotify dumps ALL my music downloads. Space is not a problem. Then I have to spend hours downloading it all again. .... i...

Newbie

  Plan Premium Country   Device  Samsung Galaxy S5 MINI  Operating System Android version 6.0.1   My Question or Issue every few days /weeks  Spotify dumps AL...

634 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

Musica para de tocar do nada | Music stop for nothing

Não é o fone, e nem está conectado a outro dispositivo, ele simplesmente para de sair o som, mas na tela continua aparecendo como se estivesse tocando (o pause fica a mostra), quando tiro o fone para tocar na caixa ele nao toca mesmo assim (prova de ...

Newbie

Não é o fone, e nem está conectado a outro dispositivo, ele simplesmente para de sair o som, mas na tela continua aparecendo como se estivesse tocando (o pause fica a mostra), quando tiro o fone para...

1586 Views

0 replies

9 likes

  • 1586 Views
  • 0 replies
  • 9 likes

Superuser Contribution Method to convert cached into offline available music

PlanPremiumCountry DeviceLG G3Operating SystemAndroid My Question or IssueI have checked related topics and ideas and it seems there is no way yet to play music directly from the local offline cache, when for example one is on-transit and would like ...

Music Fan

Plan Premium Country   Device LG G3 Operating System Android   My Question or Issue I have checked related topics and ideas and it seems there is no way yet to play music directly...

PauloJMF

Music Fan

23257 Views

4 replies

2 likes

  • 23257 Views
  • 4 replies
  • 2 likes

Downloaded music into Local Files, added it to my Playlist but won't play?

PlanFreeCountryUnited Kingdom DeviceLG Stylus 3Operating SystemAndroid So some time ago I was able to play music that I added into my playlist from the local files section on my computer. I'm pretty sure that this is allowed and stuff but why is it t...

Casual Listener

Plan Free Country United Kingdom  Device LG Stylus 3 Operating System Android   So some time ago I was able to play music that I added into my playlist from the local files se...

GokuBlack

Casual Listener

728 Views

2 replies

0 likes

  • 728 Views
  • 2 replies
  • 0 likes

Last.fm option in Spotify Free

PlanFreeCountryFinland DeviceNokia 6.1Operating SystemAndroid OreoMy Question or IssueI can't find the Last.fm option from settings anymore. Is it still available in the Spotify Free?

Casual Listener

Plan Free Country Finland  Device Nokia 6.1 Operating System Android Oreo My Question or Issue I can't find the Last.fm option from settings anymore. Is it still available in the S...

702 Views

0 replies

0 likes

  • 702 Views
  • 0 replies
  • 0 likes

Last.fm option in Spotify Free

PlanFreeCountryFinland DeviceNokia 6.1Operating SystemAndroid OreoMy Question or IssueI can't find the Last.fm option from settings anymore. Is it still available in the Spotify Free?

Casual Listener

Plan Free Country Finland  Device Nokia 6.1 Operating System Android Oreo My Question or Issue I can't find the Last.fm option from settings anymore. Is it still available in the S...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Solved!! Lyrics won't get displayed / Behind the Lyrics feature not working

PlanPremiumCountryGermany/German locale/English locale Operating SystemAndroid 5/6My Question or Issue Hi, I'm unable to use the Behind the Lyrics feature (feature has been enabled in the app settings) to have lyrics displayed. I have tried songs whi...

Music Fan

Plan Premium Country Germany/German locale/English locale   Operating System Android 5/6 My Question or Issue   Hi,   I'm unable to use the Behind the Lyrics feature (featur...

2ocgqfv-o_war

Music Fan

31862 Views

11 replies

0 likes

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  • 11 replies
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Superuser Contribution New Playlist Name Now Not Auto Filled

The Android app used to be great for creating a playlist for an album.I could create a new playlist in a folder and it would automatically add the band and album name into the new name for the playlist.Now it's just empty with the new Create Playlist...

Gig Goer

The Android app used to be great for creating a playlist for an album. I could create a new playlist in a folder and it would automatically add the band and album name into the new name for the play...

Henry007

Regular

5676 Views

15 replies

40 likes

  • 5676 Views
  • 15 replies
  • 40 likes

Superuser Contribution Volume goes up and down

PlanPremiumCountry USADevice Samsung galaxy 7 My Question or IssueMy phone constantly changes the volume of spotify up and down randomly. This doesn't change the visual of the my media volume but it does affect what I am hearing. I know people have s...

Newbie

  Plan Premium Country  USA Device  Samsung galaxy 7   My Question or Issue My phone constantly changes the volume of spotify up and down randomly.  This doesn't cha...

Alfredo

Roadie

1404 Views

1 replies

0 likes

  • 1404 Views
  • 1 replies
  • 0 likes

Android Auto doesnt recognize spotify premium.

PlanPremiumCountryUS Device(Samsung Note 8Operating SystemNewest andriod os My Question or Issue Ever since i started using Waze for my gps android auto wont recognize that my spotify account is premium when i ask for it to play specific songs. Tried...

Newbie

  Plan Premium Country US   Device (Samsung Note 8 Operating System Newest andriod os   My Question or Issue   Ever since i started using Waze for my gps android auto...

710 Views

0 replies

0 likes

  • 710 Views
  • 0 replies
  • 0 likes