Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
4 weeks ago
Timbo6sic6
Casual Listener
70955 Views
69 replies
26 likes

70955 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29561 Views
5 replies
0 likes

29561 Views
5 replies
0 likes

Continually stops playing on certain songs

PlanPremiumCountryUSA DeviceLGV30Operating SystemWhatever the newest LG Android update is called My Question or Issue I have had this problem for over a year. I actually cancelledy premium on my last phone because it was so annoying. Well bought a ne...

b-27jqne_57at
Newbie
Plan Premium Country USA Device LGV30 Operating System Whatever the newest LG Android update is called My Question or Issue I have had this problem for over a y...
2018-06-04 4:03:04 AM
288 Views
0 replies
1 likes

288 Views
0 replies
1 likes

Music stops playing when screen goes to sleep

The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many years of using Spotify Premium on my iPhone. I play music and use my ...

0s51-_dgm8o2a
Newbie
The music stops as soon as my phone screen goes to sleep or I hit the home button for another app. This is a new problem that started today and I’ve never experienced it in my many ye...
2018-06-03 10:36:26 PM
2018-06-04 3:05:09 AM
Joe
Community Legend
1057 Views
1 replies
0 likes

1057 Views
1 replies
0 likes

Spotify not supported in my location

PlanFreeCountry Guernsey (within the uk)DeviceSamsung galaxy s8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently bought a new phone. I have gone to download the spotify app through the play store however I'm unable...

25tkth-q_q3ee
Newbie
Plan Free Country Guernsey (within the uk) Device Samsung galaxy s8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Recently bought a...
2018-06-03 12:03:52 AM
2018-06-04 3:02:53 AM
Joe
Community Legend
349 Views
1 replies
0 likes

349 Views
1 replies
0 likes

"Extreme" streaming setting replaced with "very high" setting in premium

PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...

cg4yf_t-7e53a
Regular
Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...
2018-05-26 8:16:05 AM
2018-06-04 2:59:38 AM
Joe
Community Legend
4344 Views
2 replies
1 likes

4344 Views
2 replies
1 likes

Saved Music Issues

PlanFreeCountry USAndroid My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small favorites playlist with a few songs that constantly repeat... I had a larg...

_3se4-gq0dnfy
Newbie
Plan Free Country US Android My Question or Issue I had a large saved songs list and I frequently used for work, with the new update i've lost access to it. I only have the small fav...
2018-06-04 1:46:39 AM
277 Views
0 replies
0 likes

277 Views
0 replies
0 likes

Having issues with shufe feature

PlanFree/PremiumCountry Philippines Operating SystemAndroid Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, it keeps toggling off when i pressed it. It is getting annoying.. Pls help thanks!

AtoysPorkchop
Casual Listener
Plan Free/Premium Country Philippines Operating System Android Nougat My Question or Issue Hello can anyone help me? Im having issue with the shuffle feature, ...
2018-05-30 9:18:21 PM
2018-06-03 12:58:19 AM
Ruvie96
Casual Listener
331 Views
1 replies
0 likes

331 Views
1 replies
0 likes

Playlist Not Downloading

PlanPremiumCountry USADeviceSamsung Galaxy J7 Sky ProOperating SystemAndroid 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and refused to reopen, was just a black screen no music nothing. So I followed the troubleshoo...

senshikirstein
Newbie
Plan Premium Country USA Device Samsung Galaxy J7 Sky Pro Operating System Android 7.0 My Question or Issue Hello, so yesterday my spotify app on android crashed and re...
2018-06-03 12:33:49 AM
259 Views
0 replies
0 likes

259 Views
0 replies
0 likes

Spotify suddenly using WAY too much data

PlanPremiumCountry UKDeviceHuawei P9Operating SystemAndroid My Question or Issue On a few occasions in the last week my data usage has shot up a lot for no reason. Spotify has used 100mb today for about half an hour of streaming at normal streaming q...

OurDudeOfSorrow
Newbie
Plan Premium Country UK Device Huawei P9 Operating System Android My Question or Issue On a few occasions in the last week my data usage has shot up a lot for no reason. ...
2018-06-03 11:48:58 PM
841 Views
0 replies
1 likes

841 Views
0 replies
1 likes

Certain songs cause app to crash

PlanPremiumCountry UKDeviceWileyfox Swift 2 XOperating SystemAndroid 7.1.2 My Question or Issue When certain songs are playing they cause the app to crash.The song will pause and then you cantc skip or select another song, you have to close down the ...

w8ri2m-6_z28b
Newbie
Plan Premium Country UK Device Wileyfox Swift 2 X Operating System Android 7.1.2 My Question or Issue When certain songs are playing they cause the app to crash. The s...
2018-06-03 11:36:38 PM
429 Views
0 replies
1 likes

429 Views
0 replies
1 likes

Got logged out

PlanSamsung s8Operating SystemAndroid My Question or IssueHi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with my ex partners email address and I'm still paying for it aswell so ...

r6w_cooo-rgrr
Newbie
Plan Samsung s8 Operating System Android My Question or Issue Hi I came to go on my Spotify yesterday and it had logged out and now I don't know the log in details and it was set up with...
2018-06-03 10:17:19 PM
283 Views
0 replies
0 likes

283 Views
0 replies
0 likes

Loads of songs suddenly greyed out in Spotify

Hi, I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on every single local files playlist about half the songs are now greyed...

conraddent
Casual Listener
Hi, I've been using Spotify premium without issue on my andoid phone for months, some songs on my local files playlist were greyed out, but only a few. Yesterday I logged in and on eve...
2018-02-22 11:06:53 PM
2018-06-03 10:10:12 PM
Chrisawoods98
Newbie
737 Views
2 replies
0 likes

737 Views
2 replies
0 likes

Solved!! Spotify stops playing after 30 - 40 mins.

PlanPremiumCountry DeviceNokia 8Operating SystemAndroid Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on same WiFi connection with out any problems. I am new to Nokia and the android platform so can only assume th...

_8-56h4kl9bnu
Casual Listener
Plan Premium Country Device Nokia 8 Operating System Android Oreo My Question or Issue Spotify stops playing after 30 - 40 mins I also use iPad on sam...
2018-06-03 9:37:14 AM
2018-06-03 9:27:06 PM
_8-56h4kl9bnu
Casual Listener
941 Views
2 replies
0 likes

941 Views
2 replies
0 likes

Home screen does not display option to sign in with existing user

PlanPremiumCountryBrazilDeviceAIKON 8.0 Car MultimediaOperating SystemAndroid 6.0.1 My Question or Issue The car multimedia does not display the entire APP home screen in full, displaying only the first 2 buttons (sign up for free and continue with f...

Phill_Brave
Newbie
Plan Premium Country Brazil Device AIKON 8.0 Car Multimedia Operating System Android 6.0.1 My Question or Issue The car multimedia does not display the entire APP home screen...
2018-06-03 9:05:00 PM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Locally Imported Files Greyed Out, Unable to listen, Downloaded and greyed out.

Hi All. I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple. I was having the same issue and I seem to have solved the problem...I could see a few of you were anno...

ryanknighton88
Casual Listener
Hi All. I understand that a few of you had reported issues with accessing local files on your computer and other devices such as Android and Apple. I was having the same issue and I...
2018-06-03 7:15:18 PM
729 Views
0 replies
1 likes

729 Views
0 replies
1 likes

Playlist organization

PlanPremiumCountry U.S.DeviceHTC 10, HTC One M7Operating SystemAndroid My Question or Issue I used to have my playlist organized by artist, then album. About a week ago, Spotify randomly set my playlist back to organizing by date added. When I select...

Nolan314
Newbie
Plan Premium Country U.S. Device HTC 10, HTC One M7 Operating System Android My Question or Issue I used to have my playlist organized by artist, then album. About ...
2018-06-03 6:43:53 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Spotify "blackout" on Android

It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs.It's strange, since I tried to restart the app, even with force to stop it then restart my ph...

HelloWorld999
Newbie
It happened when I was costumizing a playlist, then the main screen literally "blackout" and the ongoing music was still playing, so did the following songs. It's strange, since I tried to restart t...
2018-06-03 11:04:21 AM
501 Views
0 replies
0 likes

501 Views
0 replies
0 likes

The new Spotify UI was removed form my account, how can I bring it back?

Hi! Recently I download Spotify (again), and this came with a new beautiful interface. At that time I had my Spotify Free and spent a few weeks with the UI that I miss. In any case... today I buy Spotify Premium and a few seconds after having it, the...

hombre-x
Newbie
Hi! Recently I download Spotify (again), and this came with a new beautiful interface. At that time I had my Spotify Free and spent a few weeks with the UI that I miss. &nb...
2018-05-31 7:26:22 AM
2018-06-03 8:06:56 AM
f_wjjdn9t-gl
Casual Listener
975 Views
2 replies
0 likes

975 Views
2 replies
0 likes

Como deleto músicas importadas porem deletadas da pasta de origem? (How do I delete imported songs?)

Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las? (English)I imported some songs nto a playlist, but I deleted them from that folder and now I can not get...

Benderz
Newbie
Importei algumas musicas para uma playlist, porém deletei elas dessa pasta e agora nao consigo tira-las da minha playlist, como posso remove-las? (English) I imported some songs nto...
2018-06-03 8:06:41 AM
253 Views
0 replies
0 likes

253 Views
0 replies
0 likes

Spotify is unavailable right now. Try again in a few minutes

PlanPremiumCountry Australia DeviceAndroid phone LG g6Operating System My Question or Issue Cant play all the songs since yesterday morning and the sentence was on the homepage.

z4mdfj30_-y3r
Casual Listener
Plan Premium Country Australia Device Android phone LG g6 Operating System My Question or Issue Cant play all the songs since yesterday morning and...
2018-05-31 12:00:30 AM
2018-06-03 6:52:18 AM
_0iphytr-jwxu
Newbie
1522 Views
3 replies
2 likes

1522 Views
3 replies
2 likes

trouble downloading music

PlanPremiumCountryAustraliaDeviceOppo A57Operating SystemDont know My Question or Issue hey, having an issue with downloading music, I've previously had a premium acount but haven't used spotify in a while, so i had to renew my account. My issue is t...

_vg-rdfhhbznf
Newbie
Plan Premium Country Australia Device Oppo A57 Operating System Dont know My Question or Issue hey, having an issue with downloading music, I've previously had a premium acount...
2018-06-01 3:23:52 AM
2018-06-02 10:43:49 PM
Joe
Community Legend
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

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