Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

108032 Views

26 replies

3 likes

  • 108032 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

218380 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 218380 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

573111 Views

79 replies

3 likes

  • 573111 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

471903 Views

577 replies

40 likes

Account
Free
  • 471903 Views
  • 577 replies
  • 40 likes

playing music and creating lists

PlanFreeCountry HollandDevicesamsungOperating SystemAndroid My Question or IssueHow can I play a song without just hearing the example of the song? My friend send me a list via Whatsapp. how can I save this list in my library?

Casual Listener

Plan Free Country  Holland Device samsung Operating System Android   My Question or Issue How can I play a song without just hearing the example of the song?  My friend send...

Loxer

Community Legend

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

Spotify opens randomly by itself on android

PlanPremiumDevicephone, tabletOperating SystemAndroid Oreo 8.1, Marshmallow 6.0 My Question or IssueRandomly throughout the day, Spotify has started to launch by itself. This ws never a problem until just recently, and on two of my devices (phone and...

Regular

Plan Premium Device phone, tablet Operating System Android Oreo 8.1, Marshmallow 6.0   My Question or Issue Randomly throughout the day, Spotify has started to launch by itself. Thi...

1795 Views

0 replies

10 likes

Automatically opens spotify
Autostart
  • 1795 Views
  • 0 replies
  • 10 likes

Accidentally Blocked a song ( the o with line)

PlanPremiumCountryUSA Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. and when i look into how to fix it? i find that appearantly is a...

Newbie

Plan Premium Country USA  Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. ...

1206 Views

0 replies

0 likes

  • 1206 Views
  • 0 replies
  • 0 likes

Superuser Contribution Wrong/Delayed Song Title during bluetooth usage

Hello,PlanPremiumCountryGermanyDeviceXiaomi Mi Mix 2sOperating SystemAndroid 8.0 Oreo My Question or Issue Since yesterday I have a new mobile Device Xiaomi Mi Mix 2s with Android 8.0 Oreo. Unfortunately I've noticed an issue with bluetooth Usage in ...

Casual Listener

Hello, Plan Premium Country Germany Device Xiaomi Mi Mix 2s Operating System Android 8.0 Oreo   My Question or Issue  Since yesterday I have a new mobile Device Xiaomi Mi Mix 2s ...

Alfredo

Roadie

6219 Views

1 replies

2 likes

  • 6219 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playing via Bluetooth in car (Skoda) meta data always showing previous song after skipping

PlanPremiumCountrySwedenDeviceHuawei P10 latest build 8.0.0.360(C432)Operating SystemAndroid 8 My Question or IssueOn Android 7, playing Spotify via bluetooth in car Skoda Superb 2016, I can see the metadata without problems. But after upgrade to And...

Casual Listener

Plan Premium Country Sweden Device Huawei P10 latest build 8.0.0.360(C432) Operating System Android 8   My Question or Issue On Android 7, playing Spotify via bluetooth in car Skoda Su...

Alfredo

Roadie

1902 Views

1 replies

0 likes

  • 1902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search music problems

PlanPremiumCountry DeviceSamsung Galaxy 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I go to search for a song and play it from the search area it doesn't play that song, it plays something completely random...an...

Newbie

Plan Premium Country   Device Samsung Galaxy 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When I go to search for a song and play i...

Alfredo

Roadie

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

App loads with black screen on S8.

I'm a premium user and twice in the last month when I'm trying to open up my spotify app it loads as just a black screen with a gray bar along the top and stays like this forever until I have to unstiall the app and lost all my downloaded music which...

Newbie

  I'm a premium user and twice in the last month when I'm trying to open up my spotify app it loads as just a black screen with a gray bar along the top and stays like this forever until I have...

remiorange

Roadie

1127 Views

2 replies

0 likes

  • 1127 Views
  • 2 replies
  • 0 likes

Spotify disabled as option in Alexa

Need help..When I try to set up Spotify in Amazon Alexa, it is disabled. I went to Settings >> Music & Media >> Choose Default Music Services. Spotify is there (see screenshot) but it is greyed out and cannot be selected.I have a premium account and ...

Casual Listener

Need help.. When I try to set up Spotify in Amazon Alexa, it is disabled. I went to Settings >> Music & Media >> Choose Default Music Services. Spotify is there (see screenshot) but ...

vdm1t-il3_45b

Casual Listener

83543 Views

25 replies

22 likes

  • 83543 Views
  • 25 replies
  • 22 likes

Superuser Contribution 2 headsets playing same spotifty tunes- together one account male-female

I have Spotify Account, very new to use, would like to play selected tunes simultaneously on 2 headsets, bluetooth or long wire as in male-female dancer.

Casual Listener

I have Spotify Account, very new to use, would like to play selected tunes simultaneously on 2 headsets, bluetooth or long wire as in male-female dancer.

SergioDavid

Roadie

712 Views

1 replies

0 likes

Android
Social
  • 712 Views
  • 1 replies
  • 0 likes

Video Ads

So the video Advertisements are not working while playing. The ads were fine with just audio, but when there is a video the ad is shown nothing plays (I've waited.) And the only way I can fix this is by closing down (completely) spotify and opening i...

Newbie

So the video Advertisements are not working while playing. The ads were fine with just audio, but when there is a video the ad is shown nothing plays (I've waited.) And the only way I can fix this is...

578 Views

0 replies

0 likes

  • 578 Views
  • 0 replies
  • 0 likes

App not responding

Not happy this is the second time this month that Spotify just refuses to open on my phone. I'm not the only person having this problem right now. It's aggravating because I do pay for premium. I need my music!!! Please help. Country UsaDeviceMotoz2 ...

Newbie

Not happy this is the second time this month that Spotify just refuses to open on my phone. I'm not the only person having this problem right now. It's aggravating because I do pay for premium. I nee...

Whatson

Casual Listener

997 Views

1 replies

0 likes

  • 997 Views
  • 1 replies
  • 0 likes

Superuser Contribution Un disliking.

PlanPremiumCountry UsaDeviceSamsung pc and macOperating SystemAndriod win 10 macos My Question or Issue Hiii. So im **bleep** off already , so im sorry but becuase of the extremly flawed design i keep mis clicking. 1 list the like dislike is 1 way an...

Newbie

Plan Premium Country  Usa Device Samsung pc and mac Operating System Andriod win 10 macos   My Question or Issue  Hiii. So im **bleep** off already , so im sorry but becuase ...

Shininggg

Newbie

983 Views

2 replies

1 likes

  • 983 Views
  • 2 replies
  • 1 likes

Full screen album art no longer displys after i upgraded to premium

My Question or Issuesince i upgraded to premium, full album arts stopped to display on the player, is there a way for me to enable it again? I post 2 screenshots of the before and after.

Newbie

My Question or Issue since i upgraded to premium, full album arts stopped to display on the player, is there a way for me to enable it again? I post 2 screenshots of the before and after.   &...

Loxer

Community Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Local file will download and play on one playlist, but not on another

Premium account here for one. I have a playlist that has "favorites" on it that has several songs on it that Spotify just doesn't have (Such as the studio version of Oh Well From Fleetwood Mac's Then Play On). Now, it will download fine on one playli...

Newbie

Premium account here for one. I have a playlist that has "favorites" on it that has several songs on it that Spotify just doesn't have (Such as the studio version of Oh Well From Fleetwood Mac's Then...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

saved songs (spotify update)?

spotify updated itself and now i can't find my saved songs? i go to my library and all it shows is my playlists, saved albums and artists. where can i listen to all my saved songs? i am using spotify free.

Casual Listener

spotify updated itself and now i can't find my saved songs? i go to my library and all it shows is my playlists, saved albums and artists. where can i listen to all my saved songs? i am using spotify...

c62h_pca5-gj

Casual Listener

15522 Views

9 replies

9 likes

  • 15522 Views
  • 9 replies
  • 9 likes

Superuser Contribution Bluetooth in car - next, prev and track info doesn't work

PlanPremiumCountry Czech republicDeviceSony XZ PremiumOperating SystemAndroid 8.0.0 (built 47.1.A.12.179) My Question or IssueHi,when I connect my phone (Sony XZ Premium) with my car (Lexus GS) sounds works fine but next / prev buttons don't work + t...

Casual Listener

Plan Premium Country  Czech republic Device Sony XZ Premium Operating System Android 8.0.0 (built 47.1.A.12.179)   My Question or Issue Hi, when I connect my phone (Sony XZ Premi...

lxw4d-npmu_x

Casual Listener

1297 Views

4 replies

0 likes

  • 1297 Views
  • 4 replies
  • 0 likes

Files added from local no longer stream

I've got a premium subscription and recently I reset phone.I hadn't yet resynced all my music and went to play my main playlist at a friends house using the phone. Barely any tracks work. I discovered nearly all the songs are not streamable on the ph...

Regular

I've got a premium subscription and recently I reset phone. I hadn't yet resynced all my music and went to play my main playlist at a friends house using the phone. Barely any tracks work.&nb...

tokidokioki

Regular

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

My app does not open!

It keeps all Black. I already turned off the cellphone And the app.PlanPremiumCountry BrasilDevice(Moto G)Operating System(Android.) My Question or Issue

Newbie

It keeps all Black. I already turned off the cellphone And the app. Plan Premium Country  Brasil Device (Moto G) Operating System (Android.)   My Question or Issue  

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
  • 0 likes

Can't save data on SD card even with other solutions

PlanPremium (family)Country FranceDeviceHuawei P9Operating SystemAndroid 7.0 (build VNS-L31C530B382) My Question or Issue Hi,I just subscribed to spotify family. Using huawei P9 lite, i can only save on my sd car due to the low available space in my ...

Newbie

Plan Premium (family) Country  France Device Huawei P9 Operating System Android 7.0 (build VNS-L31C530B382)   My Question or Issue  Hi, I just subscribed to spotify family. ...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes