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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116137 Views

27 replies

4 likes

  • 116137 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233658 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233658 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

593703 Views

79 replies

3 likes

  • 593703 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487297 Views

580 replies

42 likes

Account
Free
  • 487297 Views
  • 580 replies
  • 42 likes

Não consigo baixar músicas pela rede celular.

Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem precisar reinstalar, porque minha wi-fi é horrível ...

Newbie

Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem ...

thalesjvieira

Newbie

65573 Views

10 replies

5 likes

  • 65573 Views
  • 10 replies
  • 5 likes

Spotify starts playback by itself

V:8.4.57.803, galaxy note 5 running android 7.0.Issue:When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.

Newbie

V:8.4.57.803, galaxy note 5 running android 7.0. Issue: When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music. 

data_error

Newbie

781 Views

1 replies

1 likes

  • 781 Views
  • 1 replies
  • 1 likes

Solved!! Can't see music on lock screen. Pixel 2

PlanPremiumCountry USADevicePixel 2Operating System8.1.0Spotify Version 8.4.57.803 armV7My Question or IssueWhen my Pixel is on the lock screen (this is the black screen with just the clock and date) all I can see is a Spotify icon and cannot see wha...

Casual Listener

Plan Premium Country  USA Device Pixel 2 Operating System 8.1.0 Spotify Version 8.4.57.803 armV7 My Question or Issue When my Pixel is on the lock screen (this is the black screen with...

Joe

Community Legend

15430 Views

7 replies

0 likes

  • 15430 Views
  • 7 replies
  • 0 likes

cut in music

PlanPremiumCountry BeazilDeviceMotorola x4Operating SystemAndroid Oreo My Question or Issue I have a problem that when I put in the next song of a cut, this happens every time I start the next track, even when I put in half the song of a cut, I unins...

Newbie

  Plan Premium Country  Beazil Device Motorola x4 Operating System Android Oreo   My Question or Issue   I have a problem that when I put in the next song of...

Bittencourt

Spotify Star

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mostrar canciones no reproducibles

No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora salen pero no se escuchan me podeis ayudar. Soy premiun

Casual Listener

No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora s...

SergioDavid

Roadie

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes

Superuser Contribution Redownload failed downloaded song

PlanPremiumCountry IndonesiaDeviceMotorola Moto MOperating SystemAndroid Nougat My Question or IssueSo I downloaded songs for offline uses but there are some songs that failed to download it will play the song but not fully so it's just stuck at cert...

Newbie

Plan Premium Country  Indonesia Device Motorola Moto M Operating System Android Nougat   My Question or Issue So I downloaded songs for offline uses but there are some songs that ...

SergioDavid

Roadie

884 Views

1 replies

0 likes

Download error
Offline download
  • 884 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almacenamiento

¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay alguna solución?

Newbie

¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay ...

SergioDavid

Roadie

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album not available

Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available....Album is Valses de Vienne - Hans Reimann. What she can read it and me not ? Thanks

Newbie

    Hi   We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available.... Album is Valses de Vienne - Hans Reimann.   ...

SergioDavid

Roadie

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual and playability bugs

PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...

Newbie

Plan Premium Country  Australia  Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers  several issu...

SergioDavid

Roadie

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Volume control on soundbar

When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying.When I use the multiroom app from Samsung this works fine but then I need to keep switching be...

Visitor

When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying. When I use the multiroom app from Samsung...

Mac_0

Newbie

3740 Views

6 replies

12 likes

  • 3740 Views
  • 6 replies
  • 12 likes

Email not recognized

My Question or IssueI recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I...

Visitor

    My Question or Issue I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying...

Joe

Community Legend

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Android Auto Offline Mode can't view menu options

PlanPremiumCountryUS DeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueI have several entire albums downloaded, but when my Spotify app is in Offline Mode and I open Android Auto and click the menu button it spins indefinitely and sa...

Casual Listener

Plan Premium Country US  Device Google Pixel Operating System Android Oreo   My Question or Issue I have several entire albums downloaded, but when my Spotify app is in Offli...

sl7023

Newbie

1537 Views

2 replies

2 likes

  • 1537 Views
  • 2 replies
  • 2 likes

App uses a LOT of space on internal storage

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete the cache, all my offline songs gone too, the app ha...

Regular

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete t...

u-64_2ydzxg38

Newbie

74605 Views

81 replies

29 likes

  • 74605 Views
  • 81 replies
  • 29 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry United States of AmericaDevice(Motorola Moto 4G)Operating System My Question or Issue

Newbie

Plan Premium Country  United States of America Device (Motorola Moto 4G) Operating System     My Question or Issue  

Loxer

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Why can't I repeat searched songs anymore??

Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in peace but I can't do that anymore. I understand that...

Newbie

Every time I search for a song in the Spotify app now, the shuffle/repeat buttons are gone and I can't do anything about it. I am sick and tired of this, I just want to repeat the songs I search in p...

Loxer

Community Legend

914 Views

1 replies

0 likes

  • 914 Views
  • 1 replies
  • 0 likes

Play queue button missing on Android

PlanPremiumCountry FranceDeviceLg G4Operating SystemAndroid My Question or IssueI'd like to use play queue, listening to daily mix and find a good song, then insert the related album and pursue with the end of the daily mix.Unfortunately it is someti...

Newbie

Plan Premium Country  France Device Lg G4 Operating System Android   My Question or Issue I'd like to use play queue, listening to daily mix and find a good song, then insert the ...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

android 8.1.0 and HEOS/Denon AVR-S930 2nd zone turning on Main zone

PlanPremiumCountry U.S.DevicePixel XLOperating SystemAndroid 8.1.0My Issuewhen using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main zone being set to off, anytime I fast forwartd or change tracks the main z...

Casual Listener

Plan Premium Country  U.S. Device Pixel XL Operating System Android 8.1.0 My Issue when using the Spotify via Denon's HEOS app on their AVR-S930 receiver set to zone 2 only w/ the main ...

965 Views

0 replies

1 likes

HEOS Zone 2
  • 965 Views
  • 0 replies
  • 1 likes

Superuser Contribution I dont see albums but my friends seeing

PlanFree/PremiumCountry England DeviceSamsung A5 2017Operating System(ANDORID My Question or Issue Hey I have question. I dont see albums mu favorite band but my friends seeying everything we have both premium and I dont know why I can't listen music

Casual Listener

Plan Free/Premium Country  England  Device Samsung A5 2017 Operating System (ANDORID   My Question or Issue  Hey I have question. I dont see albums mu favorite band but ...

t1-qqub_sl8f9

Casual Listener

912 Views

2 replies

0 likes

  • 912 Views
  • 2 replies
  • 0 likes

Friend's playlist won't update

I have a Samsung Galaxy S7 and Android Version 8.On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't play the new songs. It just repeats the same songs i...

Newbie

I have a Samsung Galaxy S7 and Android Version 8. On Spotify, I play a friend's playlist regularly. Recently, she told me that she updated the playlist, but when I listen to her playlist, it doesn't...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

I can't confirm the login with Facebook

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom to press and continue.

Newbie

I'm trying to login on my account but when I put the user and password of Facebook, appears a white screen saying " Confirm login ", it used to be simple but don't have any information or a OK buttom...

Shamblek

Casual Listener

1709 Views

6 replies

1 likes

  • 1709 Views
  • 6 replies
  • 1 likes