Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195445 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195445 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536986 Views

78 replies

3 likes

  • 536986 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

441636 Views

565 replies

37 likes

Account
Free
  • 441636 Views
  • 565 replies
  • 37 likes

Saved songs don't appear under albums or artists

PlanPremiumCountry United KingdomDeviceSamsung Galaxy S8+ - previously happened on OnePlus 2Operating SystemAndroid Oreo also happened on Android N and M My Question or Issue I browse for music using the search function, I find a song that I like and...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy S8+ - previously happened on OnePlus 2 Operating System Android Oreo also happened on Android N and M   My Question ...

1174 Views

0 replies

5 likes

  • 1174 Views
  • 0 replies
  • 5 likes

Offline mode keeps turning off automatically

PlanPremiumCountry Czech republicDeviceHonor 10Operating SystemAndroid 8.1.0 (with EMUI 8.1.0) My Question or IssueWhenever I turn Offline mode on from quick settings in notification bar, it automatically goes back online after some time. Sometimes 1...

Newbie

Plan Premium Country  Czech republic Device Honor 10 Operating System Android 8.1.0 (with EMUI 8.1.0)   My Question or Issue Whenever I turn Offline mode on from quick settings in...

1561 Views

0 replies

7 likes

  • 1561 Views
  • 0 replies
  • 7 likes

don't get notification

PlanFreeCountry IsraelDeviceXioami redmi 4Operating System( Android My Question or Issue I don't get notifications. At all not by mail or the status bar..Why is that

Newbie

Plan Free Country  Israel Device Xioami redmi 4 Operating System ( Android   My Question or Issue  I don't get notifications. At all not by mail or the status bar.. Why is t...

Joe

Community Legend

1310 Views

2 replies

0 likes

  • 1310 Views
  • 2 replies
  • 0 likes

Music from Samsung Player

I have a Samsung Galaxy Note 8. I have music on that player that I transferred via my laptop to Spotify. How do I get these songs to play on my phone app? I have a premium subscription.

Newbie

I have a Samsung Galaxy Note 8. I have music on that player that I transferred via my laptop to Spotify. How do I get these songs to play on my phone app? I have a premium subscription.

Joe

Community Legend

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sony NW-WS413 Sport-Walkman

I have the Sony Sport Walkman. I am looking at a plan from Spotify. My question is. . . Is it possible to save/transfter your music to this device? Thank you

Newbie

I have the Sony Sport Walkman. I am looking at a plan from Spotify. My question is. . . Is it possible to save/transfter your music to this device?    Thank you 🙂   

SergioDavid

Roadie

4782 Views

1 replies

1 likes

  • 4782 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do i play an entire music folder on my phone?

Plan PremiumCountry SwedenPhone Samsung Galaxy S7OS Android Oreo If i want to play the entire folder i have to first start it on my computer because i dont seem to have the option in my phone, is there anyway to do this or do i actually have to start...

Newbie

  Plan Premium Country Sweden Phone Samsung Galaxy S7 OS Android Oreo   If i want to play the entire folder i have to first start it on my computer because i dont seem to have the opt...

SergioDavid

Roadie

1354 Views

1 replies

4 likes

  • 1354 Views
  • 1 replies
  • 4 likes

Superuser Contribution Problem when Tabbing out of Spotify

PlanPremiumCountry GermanyDeviceSamsung Galaxy S9+Operating SystemAndroidOreo My Question or Issue I started a Playlist then tabbed out of Spotify after that I started the App again and the screen was having a refresh issue of some sort

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S9+ Operating System AndroidOreo   My Question or Issue  I started a Playlist then tabbed out of Spotify after that I star...

SergioDavid

Roadie

784 Views

4 replies

0 likes

  • 784 Views
  • 4 replies
  • 0 likes

Superuser Contribution Previously synced local files randomly unsynced

My Info: Fully updated Galaxy S8+, Premium Account, located in USA Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced about 3 or 4 months ago from my laptop to my phone had unsynced...

Casual Listener

My Info: Fully updated Galaxy S8+, Premium Account, located in USA   Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced abo...

SergioDavid

Roadie

1107 Views

2 replies

0 likes

Songs Erasing
Songs Issues
Songs Unsyncing
  • 1107 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stopping playback after a single track.

My Question or IssueMyself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping playback after one track. I've unistalled and reinsta...

Newbie

My Question or Issue Myself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping ...

SergioDavid

Roadie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musics of other artist begin in the middle of album Atrio do Senhor

PlanFreeCountry BrazilDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueHello, I´m lintening Album Atrio do Senhor but every time I´m listening, start other musics I don´t want to listen. I wou...

Casual Listener

Plan Free Country  Brazil Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android  My Question or Issue Hello, I´m lintening Album Atr...

SergioDavid

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autostart after S Voice on Gear S3

PlanPremiumCountryGermanyDeviceSamsung Gear S3Operating SystemTizen 3.0 My Question or IssueHi There. If I use S Voice on my Gear S3, spotify starts to play music automatically.Does anyone got the same problem and may fixed it?

Newbie

Plan Premium Country Germany Device Samsung Gear S3 Operating System Tizen 3.0   My Question or Issue Hi There.  If I use S Voice on my Gear S3, spotify starts to play music auto...

SergioDavid

Roadie

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja reproducir canciones , (Esta cancion no esta disponible)

No puedo reproducir ni buscar ciertas canciones.PlanPremiumCountry EspañaDeviceXiaomi Mi5Operating SystemAndroid Nougat My Question or Issue Como puedo hacer que vaya.

Newbie

No puedo reproducir ni buscar ciertas canciones. Plan Premium Country  España Device Xiaomi Mi5 Operating System Android Nougat   My Question or Issue  Como puedo hacer que ...

SergioDavid

Roadie

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth

PlanPremiumCountryUSADevicePixel and iPod touch My Question or Issue Within the past 2 weeks Spotify has become unusable while driving to work. My Pixel and iPod touch are both experiencing the same issue and I have taken the same troubleshooting ste...

Newbie

  Plan Premium Country USA Device Pixel and iPod touch     My Question or Issue  Within the past 2 weeks Spotify has become unusable while driving to work. My Pixel and ...

SergioDavid

Roadie

977 Views

1 replies

0 likes

  • 977 Views
  • 1 replies
  • 0 likes

album art in lockscreen

PlanPremiumCountry PortugalDeviceHuawei p smart Operating SystemAndroid 8.0 My Question or Issue in my previous phone (Wiko Fever), in my lockscreen when i was playing spotify, my wallpaper was the album cover art, but now in my new phone (huawei P s...

Casual Listener

Plan Premium Country  Portugal Device Huawei p smart  Operating System Android 8.0   My Question or Issue  in my previous phone (Wiko Fever), in my lockscreen when i was...

TRBW

Casual Listener

1697 Views

2 replies

0 likes

  • 1697 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify constantly "ducking" when there are no notifications

PlanPremiumDeviceLG Stylo 3Operating SystemAndroid 7 My Question or IssueEverytime I listen to my spoitify app on my phone it will randomly "duck" the music like I am getting a notification or a navigation announcement, except that I'm not. Navigatio...

Newbie

Plan Premium Device LG Stylo 3 Operating System Android 7   My Question or Issue Everytime I listen to my spoitify app on my phone it will randomly "duck" the music like I am gettin...

Gizan

Newbie

3756 Views

2 replies

3 likes

  • 3756 Views
  • 2 replies
  • 3 likes

Superuser Contribution Autoplay still on when setting turned off

I'm a premium subscriber, running Oreo 8.1, and I despise autoplay. The darn thing won't turn off. Even when the setting is switched off. I've seen threads with this issue dating back over a year and a half. Not a good way to treat paying customers.

Newbie

I'm a premium subscriber, running Oreo 8.1, and I despise autoplay. The darn thing won't turn off. Even when the setting is switched off.   I've seen threads with this issue dating back over a...

SergioDavid

Roadie

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing from playlist of "ecc ecc"

I bought 3 months spotify premium today, and when i listen to a playlist it keep saying "listen to playlist (name of playlist) of (these numbers and letters that you can see in the image below)... there is any way i can remove them? They are really a...

Newbie

I bought 3 months spotify premium today, and when i listen to a playlist it keep saying "listen to playlist (name of playlist) of (these numbers and letters that you can see in the image below)... th...

SergioDavid

Roadie

593 Views

1 replies

0 likes

  • 593 Views
  • 1 replies
  • 0 likes

Issue on hotel wifi

PlanPremiumCountry ItalyDeviceXiaomi redmi note 4xOperating SystemAndroid 7.0 My Question or Issue I'm on a hotel wifi and it seems that somebody else has also spotify and every minute i got is music on my cell, the app tells me that its starting the...

Newbie

  Plan Premium Country  Italy Device Xiaomi redmi note 4x Operating System Android 7.0   My Question or Issue  I'm on a hotel wifi and it seems that somebody else has a...

hughbetcha86

Gig Goer

1304 Views

1 replies

0 likes

  • 1304 Views
  • 1 replies
  • 0 likes

Songs skipping and breaking like scratched CD

Almost every time I listen to my music, the tracks skip and break up randomly like they're on a scratched CD. This has happened on my free plan and still with premium. I have the latest version of the app.

Visitor

Almost every time I listen to my music, the tracks skip and break up randomly like they're on a scratched CD. This has happened on my free plan and still with premium. I have the latest version of th...

hughbetcha86

Gig Goer

2498 Views

1 replies

1 likes

  • 2498 Views
  • 1 replies
  • 1 likes

album art in lockscreen

PlanPremiumCountry PortugalDeviceHuawei p smart Operating SystemDndroid 8.0 My Question or Issue in my previous phone (Wiko Fever), in my lockscreen when i was playing spotify, my wallpaper was the album cover art, but now in my new phone (huawei P s...

Casual Listener

Plan Premium Country  Portugal Device Huawei p smart  Operating System Dndroid 8.0   My Question or Issue  in my previous phone (Wiko Fever), in my lockscreen when i was...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes