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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 850175 Views
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  • Android
    Guide
    Troubleshooting
  • 850175 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
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  • Visitor
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Shuffle all music on mobile device

My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user

  • Newbie
  • My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user    
  • phan_times
  • Community Legend
  • 832 Views
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  • Android
    Shuffle Algorithm
    Shuffle better
    shuffle issue
    Shuffle not working
    Shuffle play
    Shuffle Playlist
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Why won't spotify play all my saved music

I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved

  • Newbie
  • I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved
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Spotify stops playing when mobile reception is low

I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that have been there for ages. Any ideas how to fix this? ...

  • Music Fan
  • I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that ha...
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  • 619 Views
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Solved!! Tinder anthem - new spotify integration

Hey,Yesterday news told me that i can put my playlist visable in my tinder profile.I have updated the app, but i can not find how to sync my spotify account to tinder.Tell me if it works

  • Casual Listener
  • Hey, Yesterday news told me that i can put my playlist visable in my tinder profile. I have updated the app, but i can not find how to sync my spotify account to tinder. Tell me if it works
  • gadour
  • Casual Listener
  • 221251 Views
  • 5 replies
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  • 221251 Views
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Solved!! Songs keep redownloading

Everytime I open the Spotify app on my mobile it redownloads every song I have, then when I go out and use the app to listen to my music it starts downloading again using mobile data. Even though I'll wait untill it's downloaded all the songs via WiF...

  • Newbie
  • Everytime I open the Spotify app on my mobile it redownloads every song I have, then when I go out and use the app to listen to my music it starts downloading again using mobile data. Even though I'l...
  • Rrr9
  • Newbie
  • 90634 Views
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  • 90634 Views
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High data usage while playing offline playlist

The situationI was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used 1.71Gb of data in 3 hours time. I don't know what wa...

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  • Newbie
  • The situation I was playing from a playlist I had offline available the entire night. I have downlad via cellular data disabled. My Wi-Fi was dead. The last image in here shows that Spotify had used...
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  • data
    offline playlist
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Spotify stop randomly after a track

I use the spotify app for android on a Samsung S7, premium account. Since several weeks (month ?) when I listen to playlists the playback stop after a track when the phone is lock. When I unlock the phone the playback "restart". The player is not in ...

  • Casual Listener
  • I use the spotify app for android on a Samsung S7, premium account. Since several weeks (month ?) when I listen to playlists the playback stop after a track when the phone is lock.  When I unloc...
  • sebasdiazt
  • Casual Listener
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Desejo ser ressacido.. Cobrou o plano mas nao ativou

Preciso de ajuda! Eu fui fazer o meu cadastro no plano universitario e nao consegui concluir, a tela fechou e nao abriu mais. Nem usei e ja cobrou no meu cartao! Quero cancelar a compra pq nem terminei o cadastro, Nao consigo acessar e NUNCA usei o s...

  • Newbie
  • Preciso de ajuda! Eu fui fazer o meu cadastro no plano universitario e nao consegui concluir, a tela fechou e nao abriu mais. Nem usei e ja cobrou no meu cartao! Quero cancelar a compra pq nem termin...
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No results found asteroid parrot

It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed. Same for inbox, what's new and top lusts.

  • Casual Listener
  • It used to work, but now I can't use the search function. Yes, I am connected by WiFi, confirmed. Same for inbox, what's new and top lusts.
  • Boki2
  • Music Fan
  • 649 Views
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Solved!! Daily mix not displayed Anfroid

My wife and I are new subscribers. My android app gave me daily mix right away. I just realized my wife has never seen hers. Same smartphones on android.

  • Newbie
  • My wife and I are new subscribers.  My android app gave me daily mix right away.  I just realized my wife has never seen hers.  Same smartphones on android.
  • jsannn
  • Community Legend
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Solved!! Size of average song in MB

Hi guys, I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy.I have a low space on my smartphone and I want to know, if it is more spacesaving when I use sp...

  • Newbie
  • Hi guys,   I am wondering, how big one song file in offline mode is. How much MB does one average song (3-4 minutes) have in normal quality and high qualtiy. I have a low space on my smartpho...
  • corruptionist
  • Newbie
  • 220231 Views
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  • 220231 Views
  • 6 replies
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Ads

For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why in the world is this happening? I don't really care...

  • Newbie
  • For some reason all my ads are in Portuguese and addressed at a Brazilian audience. I do not have any language filters set to Portuguese. I live in the US. My VPN is set to the US when I use it. Why ...
  • phan_times
  • Community Legend
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Def Leppard playback

3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.

  • Newbie
  • 3rd different time trying to play Def Leppard since you guys got the full catalog. Every time songs start & stop over and over. Only happens with Def Leppard songs. Weird & annoying.
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Solved!!Superuser Contribution Certain songs stop halfway

Hi! Im a premium user and using OPPO phone running Android 7.1.1 .spotify music intermittently stops playing music and i have to manually go into there app to click 'play'. Tried uninstalling and installing, still couldnt get it to work. Anyone has e...

  • Casual Listener
  • Hi!  Im a premium user and using OPPO phone running Android 7.1.1 . spotify music intermittently stops playing music and i have to manually go into there app to click 'play'.    Tr...
  • Germs26
  • Casual Listener
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Álbum somente em ordem aleatória

Olá,tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória.Por que não consigo desabilitar a ordem aleatória no App do Android (versão 8.4.4.810)?ObrigadoReginaldo

  • Casual Listener
  • Olá, tenho uma conta Premium Familiar e não consigo ouvir nenhum álbum na ordem das músicas deles, somente toca em ordem aleatória. Por que não consigo desabilitar a ordem aleatória no App do Andro...
  • Joao97
  • Newbie
  • 68814 Views
  • 4 replies
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  • 68814 Views
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Spotify wont connect

The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I downloaded? This would be rather crucial because I'm n...

  • Newbie
  • The spotify App crashed, im using an android system, and after that it it logged me out. Now it wont reconnect. Is there any way to fix this problem without deleting Spotify and every song that I dow...
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  • 163 Views
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Music skipping like a CD

As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so. I followed the directions posted here (community.spotify.com/t5/Android/Audio...

  • Regular
  • As of late, when listening through my app, the music will skip as though it's a scratched CD. It'll be the first song in a playlist or album for the first 30 seconds or so.   I followed the di...
  • Joe
  • Community Legend
  • 899 Views
  • 1 replies
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  • 899 Views
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Problems when turning the screen on and off.

Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phone, just this new one. Can anyone help?

  • Newbie
  • Each time I press the power button in my phone, turning the screen on or off, whatever I'm listening to skips ahead about 2 seconds. It's really weird and annoying. It didn't do this with my old phon...
  • 142 Views
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  • 142 Views
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