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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375933 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

7 likes

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Design before and after Getting premium

Hello, Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use feature of player on locked screen. It didint show up when I turn th...

Newbie

Hello,  Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use featu...

ma_marquezini

Composer

1797 Views

1 replies

0 likes

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Battery drain Google Pixel 2

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and still it said that I had used it for 3hrs 49mins?? If ...

Newbie

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and sti...

semitoneberlin

Casual Listener

1623 Views

3 replies

3 likes

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Crackling noises when playing Spotify via bluetooth speaker

PlanPremiumCountryGermanyDeviceHuawei Honor 6XOperating SystemAndroid 7 My Question or Issue Hey there, I have some problem with Spotify playing on my bluetooth speakers (Logitech X300). I experience this issue only with Spotify, with all other sound...

Music Fan

Plan Premium Country Germany Device Huawei Honor 6X Operating System Android 7   My Question or Issue   Hey there, I have some problem with Spotify playing on my bluetooth speake...

440 Views

0 replies

0 likes

  • 440 Views
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Playlists Failing to sync across devices

PlanPremiumCountry United StatesDeviceSamsung Galaxy J7Operating Systemandroid My Question or Issue I deleted a few songs across playlists on my laptop, and then when i went to spotify on my cell it still shows the playlist has the same amount of son...

Gig Goer

Plan Premium Country  United States Device Samsung Galaxy J7 Operating System android   My Question or Issue  I deleted a few songs across playlists on my laptop, and then wh...

395 Views

0 replies

0 likes

  • 395 Views
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Spotify App closes itself whenever I try to open it.

PlanPremiumCountryArgentina DeviceSamsungOperating SystemAndroidMy Question or Issue Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and then it closes itself. Can't even log in now. What's the deal? It's been three day...

Casual Listener

Plan Premium Country Argentina  Device Samsung Operating System Android My Question or Issue  Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and the...

544 Views

0 replies

0 likes

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Superuser Contribution Walters iphone

PlanPremiumCountry United statesDeviceAlcatel pulsemixOperating System My Question or Issue I'll be listening to Spotify at home and or in my car and all of a sudden what I'm listening to stops and music starts playing from Walters iphone, I don't kn...

Newbie

Plan Premium Country  United states Device Alcatel pulsemix Operating System     My Question or Issue  I'll be listening to Spotify at home and or in my car and all of a...

Alfredo

Roadie

622 Views

1 replies

0 likes

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Superuser Contribution Playlist History Showing Unplayed Albums?

PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...

Newbie

Plan Premium Country USA  Device Oneplus 5T Operating System Android N My Question or Issue  When I open my spotify, it shows a bunch of these albums in the playlist history t...

Alfredo

Roadie

428 Views

1 replies

0 likes

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Superuser Contribution Skips and Shuffles

None of the below information is required. However, the more PlanFreeCountry UkDevice(Sony Xperia xa1) My Question or IssueI can't skip any song! It's been more than an hour and all my skips haven't renewed. Also, I have two playlists that have at le...

Newbie

None of the below information is required. However, the more  Plan Free Country  Uk Device (Sony Xperia xa1)  My Question or Issue I can't skip any song! It's been more than a...

Alfredo

Roadie

531 Views

1 replies

0 likes

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Solved!!Superuser Contribution New UI - Where are songs in my library?

PlanFree/PremiumCountry USDevice(Google Pixel 2)Operating System(Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song list in my library. I have access to Playlists, Artists, Albums, and Podcasts, but often ti...

Newbie

Plan Free/Premium Country  US Device (Google Pixel 2) Operating System (Android Oreo)   My Question or Issue  With the recent UI update, I can no longer access the song ...

Alfredo

Roadie

1556 Views

1 replies

2 likes

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  • 2 likes

Superuser Contribution Keeping offline songs on SD card after phone wipe

PlanPremiumCountry CanadaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to keep my downloaded songs on my SD card. I have hit the limit of downloaded songs, an...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s7 Operating System Android Oreo  My Question or Issue  I'm looking to do a factory reseet on my phone, but I would like to ...

Alfredo

Roadie

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
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Superuser Contribution Notification Icon

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue The spotify app icon is showing a notification icon in the top right corner on my home screen. I cant figure out what in the app is causing it. I need...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S7 Operating System Android   My Question or Issue  The spotify app icon is showing a notification icon in the top r...

Alfredo

Roadie

457 Views

1 replies

0 likes

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Superuser Contribution Cache

i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storage. if there is no fix for this i might just delete the ap...

Newbie

i tried many times to delete cache on my phone but still it says it uses 9.1 GB,  and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storag...

Alfredo

Roadie

447 Views

1 replies

0 likes

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Superuser Contribution I want to play the exact same song on autorepeat

PlanPremiumOperating SystemAndroid My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe because of an update?)I do not remember how I did in the first place.Anyone smart knows?...

Newbie

  Plan Premium Operating System Android   My Question or Issue   I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe becau...

Alfredo

Roadie

888 Views

1 replies

0 likes

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Superuser Contribution Saved music deleted after system update, but phone still says Spotify is using 16gb of user data spa

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list....

Newbie

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously ha...

Alfredo

Roadie

830 Views

1 replies

0 likes

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Remove from Playlist

Where is the option to remove the song from Playlist?

Visitor

Where is the option to remove the song from Playlist?

user-removed

Not applicable

765 Views

4 replies

0 likes

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Saving music on SD card

How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

Newbie

   How do I can move saved music to SD card on Xiaomi mi A1 with clean android oreo? Of course I have Spotify premium

1168471053

Regular

2227 Views

2 replies

0 likes

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  • 2 replies
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Freezing upon searching android

PlanFreeCountry UsaDeviceSamsing galaxy s6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue When i go to search or add a song, it prompts a blank, uninteractable screen, song also freezes, causing me to restart the app. The song begins at the...

Casual Listener

  Plan Free Country  Usa Device Samsing galaxy s6 (SM-G920V) Operating System Android 7   My Question or Issue  When i go to search or add a song, it prompts a blank, u...

260 Views

0 replies

0 likes

  • 260 Views
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Freezing upon searching android

PlanFreeCountry USADeviceSamsung S6 (SM-G920V)Operating SystemAndroid 7 My Question or Issue Whenever i go to add a song on my playlist on mobile, the song stops and becomes a non-interactable blank black screen, causing me to have to restart the app...

Casual Listener

  Plan Free Country  USA Device Samsung S6 (SM-G920V) Operating System Android 7   My Question or Issue   Whenever i go to add a song on my playlist on mobile, the son...

293 Views

0 replies

0 likes

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"Now Playing" screen animation problem

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is either fade in (or out?) or slide from right. However th...

Casual Listener

I am a premium user owning a Samsung S7 with Oreo 8.0. There is a bug in the animation of "now playing" bar where the name of the song and singer slide. When I tap on that bar, the animation is eithe...

920 Views

0 replies

1 likes

Android
Animations
OREO
S7
Samsung
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Solution for how to shuffle all playlists at once

I found a solution for android Download app: Playlist Manager (by reissGRVS)- its free Open the app and create a new playlist , you can choose existing playlists and merge them all in one.Open your spotify app, and look for the new playlist under Pla...

Newbie

I found a solution for android   Download app: Playlist Manager (by reissGRVS)- its free 🙂 Open the app and create a new playlist , you can choose existing playlists and merge them all in on...

2600 Views

0 replies

1 likes

  • 2600 Views
  • 0 replies
  • 1 likes