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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

398065 Views

547 replies

35 likes

Account
Free
  • 398065 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8538 Views

0 replies

7 likes

  • 8538 Views
  • 0 replies
  • 7 likes

Android Factory reset

PlanFree/Premium CountryBrazil DeviceMoto g4 + Operating SystemAndroid 7.0 My Question or Issue After I done a factory reset in my Android i try instal and access my Spotify Account, when i do this i discovered that all of my playlists, favorites son...

Newbie

Plan Free/Premium   Country Brazil   Device Moto g4 +   Operating System Android 7.0   My Question or Issue   After I done a factory reset in my Android i try i...

Joe

Community Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Sort by album always sorts songs alphabetically

PlanPremiumCountryUSA DevicePixelOperating SystemAndroid Oreo My Question or Issue When sorting a playlist by albuym Spoyify used to sort the songs by their play order in the album - that was a great feature and it's still the case on the desktop.In ...

Regular

  Plan Premium Country USA   Device Pixel Operating System Android Oreo   My Question or Issue  When sorting a playlist by albuym Spoyify used to sort the songs by the...

Joe

Community Legend

842 Views

2 replies

0 likes

  • 842 Views
  • 2 replies
  • 0 likes

Upload own songs as a musician

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however it is not clear how I can upload my own music on the Spotify database...

Regular

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however  it is not clear how I can upload my own music on the ...

Maxim

Spotify Star

1125 Views

3 replies

1 likes

  • 1125 Views
  • 3 replies
  • 1 likes

Resume Audiobooks

I'd like to be able to pick up where I left off on my audiobooks. Is there a way to do that on the Android app? ThanksErik

Newbie

I'd like to be able to pick up where I left off on my audiobooks. Is there a way to do that on the Android app?   Thanks Erik

123spotter

Casual Listener

7076 Views

20 replies

77 likes

  • 7076 Views
  • 20 replies
  • 77 likes

Spotify loss of sound in training mode with Samsung Gear Sport

The spotify app works ok until I use the app in training mode with the samsung sport gear watch1. Spotify works in the beginning of the workout2. after some minutes, the watch notifies me about pace hr ect.3. When spotify takes control again there is...

Casual Listener

The spotify app works ok until I use the app in training mode with the samsung sport gear watch 1. Spotify works in the beginning of the workout 2. after some minutes, the watch notifies me about p...

nqp8wb-s_y8xg

Casual Listener

1092 Views

1 replies

2 likes

  • 1092 Views
  • 1 replies
  • 2 likes

Android Premium: Playlists Ordering Weirdly?

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean:Before the update, I always liked to keep my playlists ord...

Casual Listener

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean: Befo...

9-r4ulo3xf_wo

Newbie

716 Views

1 replies

1 likes

  • 716 Views
  • 1 replies
  • 1 likes

Superuser Contribution Configure Spotify equalizer to 432hz

PlanPremium Someone have knowledge about how to configure Spotify equalizer to 432hz? P.S.:Spotify company ought to add 432hz mode. I pay your services so you know what to do.

Newbie

  Plan Premium   Someone have knowledge about how to configure Spotify equalizer to 432hz?    P.S.: Spotify company ought to add 432hz mode. I pay your services so you know...

8340 Views

0 replies

15 likes

  • 8340 Views
  • 0 replies
  • 15 likes

Play/Pause from bluetooth devices after Android Oreo update

My LG V30 from Verizon recently got the Android Oreo update. I noted that after this upgrade the play/pause action stopped working from my Sennheiser BT440 headphone. I also tried the same operation from my LG Watch Style and it is not working as wel...

Newbie

My LG V30 from Verizon recently got the Android Oreo update. I noted that after this upgrade the play/pause action stopped working from my Sennheiser BT440 headphone. I also tried the same operation ...

Psuedoredhead

Casual Listener

1932 Views

3 replies

1 likes

bluetooth
OREO
  • 1932 Views
  • 3 replies
  • 1 likes

Lost controls on Lock Screen after Android 8 update LG V30

I no longer have any controls for spotify on my lock screen after the update. I can't play, pause, or fast forward any longer they don't even appear. It is driving me nuts, if there isn't a fix soon I will restore to the previous version......any one...

Casual Listener

I no longer have any controls for spotify on my lock screen after the update.  I can't play, pause, or fast forward any longer they don't even appear.  It is driving me nuts, if there isn't...

Psuedoredhead

Casual Listener

983 Views

1 replies

3 likes

  • 983 Views
  • 1 replies
  • 3 likes

Why is support so bad?

I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working fine. Also, my Discover Weekly playlist is generated, but i...

Regular

I am a Premium Android user in Romania.   I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working...

Maxim

Spotify Star

3510 Views

12 replies

15 likes

  • 3510 Views
  • 12 replies
  • 15 likes

Design before and after Getting premium

Hello, Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use feature of player on locked screen. It didint show up when I turn th...

Newbie

Hello,  Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use featu...

ma_marquezini

Composer

1825 Views

1 replies

0 likes

  • 1825 Views
  • 1 replies
  • 0 likes

Battery drain Google Pixel 2

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and still it said that I had used it for 3hrs 49mins?? If ...

Newbie

Having major issues with Spotify eating my battery on my pixel 2 XL. It is taking up to 40% of battery and phone is completely dead by 3pm from a full charge. I hadn't even used Spotify today and sti...

semitoneberlin

Casual Listener

1657 Views

3 replies

3 likes

  • 1657 Views
  • 3 replies
  • 3 likes

Crackling noises when playing Spotify via bluetooth speaker

PlanPremiumCountryGermanyDeviceHuawei Honor 6XOperating SystemAndroid 7 My Question or Issue Hey there, I have some problem with Spotify playing on my bluetooth speakers (Logitech X300). I experience this issue only with Spotify, with all other sound...

Music Fan

Plan Premium Country Germany Device Huawei Honor 6X Operating System Android 7   My Question or Issue   Hey there, I have some problem with Spotify playing on my bluetooth speake...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Playlists Failing to sync across devices

PlanPremiumCountry United StatesDeviceSamsung Galaxy J7Operating Systemandroid My Question or Issue I deleted a few songs across playlists on my laptop, and then when i went to spotify on my cell it still shows the playlist has the same amount of son...

Gig Goer

Plan Premium Country  United States Device Samsung Galaxy J7 Operating System android   My Question or Issue  I deleted a few songs across playlists on my laptop, and then wh...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify App closes itself whenever I try to open it.

PlanPremiumCountryArgentina DeviceSamsungOperating SystemAndroidMy Question or Issue Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and then it closes itself. Can't even log in now. What's the deal? It's been three day...

Casual Listener

Plan Premium Country Argentina  Device Samsung Operating System Android My Question or Issue  Spotify App. won't start when I try to open it. It just opens for 2 or 3 segs. and the...

557 Views

0 replies

0 likes

  • 557 Views
  • 0 replies
  • 0 likes

Superuser Contribution Walters iphone

PlanPremiumCountry United statesDeviceAlcatel pulsemixOperating System My Question or Issue I'll be listening to Spotify at home and or in my car and all of a sudden what I'm listening to stops and music starts playing from Walters iphone, I don't kn...

Newbie

Plan Premium Country  United states Device Alcatel pulsemix Operating System     My Question or Issue  I'll be listening to Spotify at home and or in my car and all of a...

Alfredo

Roadie

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist History Showing Unplayed Albums?

PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...

Newbie

Plan Premium Country USA  Device Oneplus 5T Operating System Android N My Question or Issue  When I open my spotify, it shows a bunch of these albums in the playlist history t...

Alfredo

Roadie

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skips and Shuffles

None of the below information is required. However, the more PlanFreeCountry UkDevice(Sony Xperia xa1) My Question or IssueI can't skip any song! It's been more than an hour and all my skips haven't renewed. Also, I have two playlists that have at le...

Newbie

None of the below information is required. However, the more  Plan Free Country  Uk Device (Sony Xperia xa1)  My Question or Issue I can't skip any song! It's been more than a...

Alfredo

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New UI - Where are songs in my library?

PlanFree/PremiumCountry USDevice(Google Pixel 2)Operating System(Android Oreo) My Question or Issue With the recent UI update, I can no longer access the song list in my library. I have access to Playlists, Artists, Albums, and Podcasts, but often ti...

Newbie

Plan Free/Premium Country  US Device (Google Pixel 2) Operating System (Android Oreo)   My Question or Issue  With the recent UI update, I can no longer access the song ...

Alfredo

Roadie

1579 Views

1 replies

2 likes

  • 1579 Views
  • 1 replies
  • 2 likes

Superuser Contribution Keeping offline songs on SD card after phone wipe

PlanPremiumCountry CanadaDeviceSamsung Galaxy s7Operating SystemAndroid Oreo My Question or Issue I'm looking to do a factory reseet on my phone, but I would like to keep my downloaded songs on my SD card. I have hit the limit of downloaded songs, an...

Casual Listener

Plan Premium Country  Canada Device Samsung Galaxy s7 Operating System Android Oreo  My Question or Issue  I'm looking to do a factory reseet on my phone, but I would like to ...

Alfredo

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes