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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376189 Views

541 replies

34 likes

Account
Free
  • 376189 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7560 Views

0 replies

7 likes

  • 7560 Views
  • 0 replies
  • 7 likes

Return the old ui?

PlanFreeCountry United StatesDevice(LG Stylo 3)Operating System(Android nougat) My Question or Issue I had recently gotten a phone and installed Spotify on it and found that there is a new ui for new users on a free plan, I have Spotify on many devic...

Newbie

Plan Free Country  United States Device (LG Stylo 3) Operating System (Android nougat)   My Question or Issue  I had recently gotten a phone and installed Spotify on it ...

Loxer

Community Legend

1098 Views

1 replies

1 likes

  • 1098 Views
  • 1 replies
  • 1 likes

Playlist filtering plays random song

For the last ~2 months I have been experiencing the android app playing any random song from the original playlist. After having filtered a playlist with the search bar within the playlist, I hit the song i want to play, and sometimes that song plays...

Newbie

For the last ~2 months I have been experiencing the android app playing any random song from the original playlist. After having filtered a playlist with the search bar within the playlist, I hit the...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

bug in spotify when take photo in whatsapp

PlanPremiumCountryIsrael DeviceNexus 5XOperating SystemAndroid 7.1.2 My Question or Issue when starting the camera in whatsapp while playing song. the app is closing

Newbie

Plan Premium Country Israel  Device Nexus 5X Operating System Android 7.1.2  My Question or Issue  when starting the camera in whatsapp while playing song. the app is closing

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Downloads gone after smartphone update

Recently my phone (OnePlus 5T) has made some updates.After each update all my "Downloaded" files seem to be gone. I need to download every time all songs to be able to listen offline.That this happens once, I can understand, but after every phone upd...

Newbie

Recently my phone (OnePlus 5T) has made some updates. After each update all my "Downloaded" files seem to be gone.  I need to download every time all songs to be able to listen offline. That t...

calinn

Composer

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

"remove" option dangerously ambiguous

Operating SystemAndroid My Issue1. Play from a playlist2. Be in the "now playing" view3. Tap the 3 dots next to the song4. Observe the "remove" option (see screenshot)This option is super ambiguous - even misleading. Remove from what? A user looking ...

Regular

Operating System Android   My Issue 1. Play from a playlist 2. Be in the "now playing" view 3. Tap the 3 dots next to the song 4. Observe the "remove" option (see screenshot) This option...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Solved!! Spotify says please go online to connect to spotify when i sign in

My Spotify will not let me sign in I have internet and when I sign in with Facebook it asks me to go online I don't want to reinstall the app as I would loose all my downloaded songsCan someone please helpKind regards Luke

Casual Listener

My Spotify will not let me sign in I have internet and when I sign in with Facebook it asks me to go online I don't want to reinstall the app as I would loose all my downloaded songs Can someone p...

w0e_t7l-cz3jj

Newbie

118718 Views

46 replies

10 likes

  • 118718 Views
  • 46 replies
  • 10 likes

Automatically downloading saved songs

PlanPremiumCountryUS DeviceOnePlus 3T Operating SystemAndroid My Question or Issue Whenever I save a song or album to my library, Spotify automatically downloads them to my device. This has resulted in me reaching the maximum number of songs allowed ...

Casual Listener

  Plan Premium Country US   Device OnePlus 3T  Operating System Android    My Question or Issue   Whenever I save a song or album to my library, Spotify ...

Joe

Community Legend

4031 Views

3 replies

0 likes

  • 4031 Views
  • 3 replies
  • 0 likes

Solved!! Paguei boleto,mas não liberaram o premium

Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito afim de experimentar o premium..

Visitor

Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito a...

12158990100

Newbie

23450 Views

93 replies

1 likes

  • 23450 Views
  • 93 replies
  • 1 likes

Other musics start play in my album on mobile

PlanFreeCountry BrazilDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueHello, I´m lintening Album Atrio do Senhor but every time I´m listening, start other musics I don´t want to listen. I wou...

Casual Listener

Plan Free Country  Brazil Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android  My Question or Issue Hello, I´m lintening Album Atr...

Joe

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Why Are Lyrics Showing in English and Spanish???

Plan - PremiumCountry - U.S. Device - Operating System - Android 7.0 My Question or IssueCan anyone tell me why my lyrics are showing in English AND in Spanish? I am in the U.S and for the past year my lyrics have only shown in English, which is my p...

Casual Listener

Plan - Premium Country - U.S.   Device - Operating System - Android 7.0   My Question or Issue Can anyone tell me why my lyrics are showing in English AND in Spanish?  I am in ...

Joe

Community Legend

915 Views

2 replies

0 likes

  • 915 Views
  • 2 replies
  • 0 likes

Android Factory reset

PlanFree/Premium CountryBrazil DeviceMoto g4 + Operating SystemAndroid 7.0 My Question or Issue After I done a factory reset in my Android i try instal and access my Spotify Account, when i do this i discovered that all of my playlists, favorites son...

Newbie

Plan Free/Premium   Country Brazil   Device Moto g4 +   Operating System Android 7.0   My Question or Issue   After I done a factory reset in my Android i try i...

Joe

Community Legend

624 Views

1 replies

0 likes

  • 624 Views
  • 1 replies
  • 0 likes

Sort by album always sorts songs alphabetically

PlanPremiumCountryUSA DevicePixelOperating SystemAndroid Oreo My Question or Issue When sorting a playlist by albuym Spoyify used to sort the songs by their play order in the album - that was a great feature and it's still the case on the desktop.In ...

Regular

  Plan Premium Country USA   Device Pixel Operating System Android Oreo   My Question or Issue  When sorting a playlist by albuym Spoyify used to sort the songs by the...

Joe

Community Legend

803 Views

2 replies

0 likes

  • 803 Views
  • 2 replies
  • 0 likes

Upload own songs as a musician

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however it is not clear how I can upload my own music on the Spotify database...

Regular

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however  it is not clear how I can upload my own music on the ...

Maxim

Spotify Star

1099 Views

3 replies

1 likes

  • 1099 Views
  • 3 replies
  • 1 likes

Resume Audiobooks

I'd like to be able to pick up where I left off on my audiobooks. Is there a way to do that on the Android app? ThanksErik

Newbie

I'd like to be able to pick up where I left off on my audiobooks. Is there a way to do that on the Android app?   Thanks Erik

123spotter

Casual Listener

6593 Views

20 replies

77 likes

  • 6593 Views
  • 20 replies
  • 77 likes

Spotify loss of sound in training mode with Samsung Gear Sport

The spotify app works ok until I use the app in training mode with the samsung sport gear watch1. Spotify works in the beginning of the workout2. after some minutes, the watch notifies me about pace hr ect.3. When spotify takes control again there is...

Casual Listener

The spotify app works ok until I use the app in training mode with the samsung sport gear watch 1. Spotify works in the beginning of the workout 2. after some minutes, the watch notifies me about p...

nqp8wb-s_y8xg

Casual Listener

1069 Views

1 replies

2 likes

  • 1069 Views
  • 1 replies
  • 2 likes

Android Premium: Playlists Ordering Weirdly?

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean:Before the update, I always liked to keep my playlists ord...

Casual Listener

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean: Befo...

9-r4ulo3xf_wo

Newbie

688 Views

1 replies

1 likes

  • 688 Views
  • 1 replies
  • 1 likes

Superuser Contribution Configure Spotify equalizer to 432hz

PlanPremium Someone have knowledge about how to configure Spotify equalizer to 432hz? P.S.:Spotify company ought to add 432hz mode. I pay your services so you know what to do.

Newbie

  Plan Premium   Someone have knowledge about how to configure Spotify equalizer to 432hz?    P.S.: Spotify company ought to add 432hz mode. I pay your services so you know...

8244 Views

0 replies

15 likes

  • 8244 Views
  • 0 replies
  • 15 likes

Play/Pause from bluetooth devices after Android Oreo update

My LG V30 from Verizon recently got the Android Oreo update. I noted that after this upgrade the play/pause action stopped working from my Sennheiser BT440 headphone. I also tried the same operation from my LG Watch Style and it is not working as wel...

Newbie

My LG V30 from Verizon recently got the Android Oreo update. I noted that after this upgrade the play/pause action stopped working from my Sennheiser BT440 headphone. I also tried the same operation ...

Psuedoredhead

Casual Listener

1881 Views

3 replies

1 likes

bluetooth
OREO
  • 1881 Views
  • 3 replies
  • 1 likes

Lost controls on Lock Screen after Android 8 update LG V30

I no longer have any controls for spotify on my lock screen after the update. I can't play, pause, or fast forward any longer they don't even appear. It is driving me nuts, if there isn't a fix soon I will restore to the previous version......any one...

Casual Listener

I no longer have any controls for spotify on my lock screen after the update.  I can't play, pause, or fast forward any longer they don't even appear.  It is driving me nuts, if there isn't...

Psuedoredhead

Casual Listener

949 Views

1 replies

3 likes

  • 949 Views
  • 1 replies
  • 3 likes

Why is support so bad?

I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working fine. Also, my Discover Weekly playlist is generated, but i...

Regular

I am a Premium Android user in Romania.   I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working...

Maxim

Spotify Star

3389 Views

12 replies

15 likes

  • 3389 Views
  • 12 replies
  • 15 likes