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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854698 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854698 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20449 Views
  • 3 replies
  • 0 likes
  • 20449 Views
  • 3 replies
  • 0 likes

Android App sucks....

I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this.The desktop version is great!The Android version. Well. It's soo bad I'm contemplating moving back to Google Play.I cannot seem to reach out to a...

  • Casual Listener
  • I've been a user of Spotify for about 2 weeks now. I love it. I made the switch from Google Play to this. The desktop version is great! The Android version. Well. It's soo bad I'm contemplating...
  • NapCoordinator
  • Newbie
  • 7697 Views
  • 11 replies
  • 10 likes
  • 7697 Views
  • 11 replies
  • 10 likes

Keeps disconnecting from chromecast AND they removed Running

SO my ecosystem has gone from iOS to Android. I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi. All of thes devices work so well together. I listen to Spotify all the time and the fact that I can't get the daily playlists to pl...

  • Regular
  • SO my ecosystem has gone from iOS to Android.  I now have Google Pixel 2, Google Home Mini, Chromecast and Google Wifi.  All of thes devices work so well together.  I listen to Spotify...
  • 646 Views
  • 0 replies
  • 1 likes
  • 646 Views
  • 0 replies
  • 1 likes

Chromecast finding problem

Two days ago I listened Spotify with chromecast. I choosed a song and picked chromecast as an availeble device using my phone to control music. Everything has been working with chromecast for a long time. ( Only sometimes had to clear the memory. )Wh...

  • Regular
  • Two days ago I listened Spotify with chromecast.  I choosed a song and picked chromecast as an availeble device using my phone to control music. Everything has been working with chromecast for a...
  • KaiKoskine
  • Regular
  • 670 Views
  • 6 replies
  • 1 likes
  • 670 Views
  • 6 replies
  • 1 likes

No internet connexion

Hello, Since yesterday, as soon as I open the app it says that I'm not connected to the internet... But as you can see, I am connected amd it works really well.I have a premium account so I wish I could still use it but nothing is working.I tried to ...

  • Casual Listener
  • Hello,   Since yesterday, as soon as I open the app it says that I'm not connected to the internet... But as you can see, I am connected amd it works really well. I have a premium account so ...
  • emmanuel05
  • Regular
  • 305 Views
  • 3 replies
  • 0 likes
  • 305 Views
  • 3 replies
  • 0 likes

Google Pixel Android 7.1

I just received my Google Pixel running Android 7.1. I started to set up spotify. I am able to log without issue and play music inside the app. The problem that I have is that I tried to set up the widget on my home screen to control the music. The w...

  • Newbie
  • I just received my Google Pixel running Android 7.1.  I started to set up spotify.  I am able to log without issue and play music inside the app.  The problem that I have is that I tri...
  • Sigi2962
  • Newbie
  • 7097 Views
  • 15 replies
  • 3 likes
  • 7097 Views
  • 15 replies
  • 3 likes

Not sound on Google home and Chromecast

Can't play any music over Google home or Chromecast.Reinstalled ect ect. Could someone please help.Premium account....10€ a month and not working.No helpdesk or phone help.

  • Newbie
  • Can't play any music over Google home or Chromecast. Reinstalled ect ect.   Could someone please help. Premium account....10€ a month and not working. No helpdesk or phone help. 
  • 159 Views
  • 0 replies
  • 0 likes
  • 159 Views
  • 0 replies
  • 0 likes

problema di visualizzazione di abbonamento errato da parte dell'applicazione Spotify e cancellazione

Salve buonasera,Per sbaglio ho effettuato il logout dall'applicazione di Spotify dal mio smartphone android e al momento del login, l'applicazione mi ha fatto inserire la mia e-mail, ma usando un username diverso da quello che ho usato io per acceder...

  • Visitor
  •   Salve buonasera, Per sbaglio ho effettuato il logout dall'applicazione di Spotify dal mio smartphone android e al momento del login, l'applicazione mi ha fatto inserire la mia e-mail, ma usa...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

music doesn't play

My email is *snip*. I'm having trouble with playing the music ...even when I've downloaded the authentic version of app from amazon app store ...please help

  • Newbie
  • My email is *snip*. I'm having trouble with playing the music ...even when I've downloaded the authentic version of app from amazon app store ...please help  
  • 132 Views
  • 0 replies
  • 0 likes
  • 132 Views
  • 0 replies
  • 0 likes

Pixel 2, will not play next song

I have disabled battery optimization for the app on my Pixel 2, yet the app will occasionally not play the next song automatically. I've tried deleting and reinstalling the app, but that doesn't work.

  • Casual Listener
  • I have disabled battery optimization for the app on my Pixel 2, yet the app will occasionally not play the next song automatically. I've tried deleting and reinstalling the app, but that doesn't work.
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Spotify not logging into the correct Facebook account.

I’m trying to log into my account on another phone. However, there are two different Facebook accounts logged into the same phone and no matter what I do it only lets me log into the account under the wrong Facebook. So it’s my girls friends Facebook...

  • Newbie
  • I’m trying to log into my account on another phone. However, there are two different Facebook accounts logged into the same phone and no matter what I do it only lets me log into the account under th...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Solved!! My music won't appear!

Hi, My phone isn't in sync with my Spotify account. I have premium and if I add a song to a playlist, the playlist on my phone doesn't recognise it. If I add a song on my phone, it does the same thing: my computer doesn't detect it. If I make a playl...

  • Casual Listener
  • Hi,  My phone isn't in sync with my Spotify account. I have premium and if I add a song to a playlist, the playlist on my phone doesn't recognise it. If I add a song on my phone, it does the sa...
  • johaegeman
  • Newbie
  • 102461 Views
  • 18 replies
  • 3 likes
  • 102461 Views
  • 18 replies
  • 3 likes

Make a Playlist off all MY SONGS --- HELP

Hi, I'd been using spotify for a couple of months now, listening to different radios, and adding songs with the "+" ... and they got added ok to MY SONGS ... but I cannot share that ... is there a way to make a playlist of all my songs at once, witho...

  • Newbie
  • Hi, I'd been using spotify for a couple of months now, listening to different radios, and adding songs with the "+" ... and they got added ok to MY SONGS ... but I cannot share that ... is there a wa...
  • TheLadyFair
  • Newbie
  • 243 Views
  • 2 replies
  • 0 likes
  • 243 Views
  • 2 replies
  • 0 likes

Can't stream individual Song

I'm using an Android and whenever i search for an individual song It shows as something went wrong please try again, please help out

  • Casual Listener
  • I'm using an Android and whenever i search for an individual song It shows as something went wrong please try again, please help out 
  • r2j2
  • Casual Listener
  • 416 Views
  • 5 replies
  • 1 likes
  • 416 Views
  • 5 replies
  • 1 likes

Songs don't show up on android app

Hi, I have a premium account. I added songs to a playlist on my macbook app, but they only show up grayed out on my android app, and I can't play them on my phone. I uninstalled and reinstalled both apps, but that didn't solve the problem. Help.Thank...

  • Newbie
  • Hi,    I have a premium account. I added songs to a playlist on my macbook app, but they only show up grayed out on my android app, and I can't play them on my phone. I uninstalled and re...
  • 161 Views
  • 0 replies
  • 0 likes
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Spotify hacked

All my playlist were deleted and someone was listening and adding other playlists all foreign songs i closed all devices then changed my password will that be enough? How can this happen

  • Newbie
  • All my playlist were deleted and someone was listening and adding other playlists all foreign songs i closed all devices then changed my password will that be enough? How can this happen   
  • DennisDre1
  • Newbie
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Shared link to song says "This song is not available" but it is

The following link when opened on my Android gives a "This song is not available" message, but when I search for it manually I can listen to the song. https://open.spotify.com/track/1UFq2OJXahilmefKhSIA8p?si=ix2u4cOSS_aeRjqsFzoKxw The link was shared...

  • Newbie
  • The following link when opened on my Android gives a "This song is not available" message, but when I search for it manually I can listen to the song.   https://open.spotify.com/track/1UFq2OJX...
  • 298 Views
  • 0 replies
  • 2 likes
  • 298 Views
  • 0 replies
  • 2 likes

Can't login

i cannot login what so ever. i have sent myself multiple reset links for my password and the links just lead to more links to reset my password. I have to keep entering my email and the same email pops up. This is very frustrating and i am very confu...

  • Newbie
  • i cannot login what so ever. i have sent myself multiple reset links for my password and the links just lead to more links to reset my password. I have to keep entering my email and the same email po...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Solved!! How do I make sure I'm playing my downloaded playlist even when I have data turned on?

I have data on my phone turned on for other uses, but I want to play my downloaded playlist. How can I make sure Spotify isn't using data even when it is available? Thanks.

  • Casual Listener
  • I have data on my phone turned on for other uses, but I want to play my downloaded playlist.  How can I make sure Spotify isn't using data even when it is available? Thanks. 
  • _Brinky_
  • Casual Listener
  • 449 Views
  • 4 replies
  • 0 likes
  • 449 Views
  • 4 replies
  • 0 likes

Unable to log in to Android app

My account is active as I am able to log in on the web, but I got logged out of the Android app and am unable to sign in! It says, "your username and password don't match those of a Spotify account". Tried resetting my password, and redownloading the...

  • Newbie
  • My account is active as I am able to log in on the web, but I got logged out of the Android app and am unable to sign in! It says, "your username and password don't match those of a Spotify account"....
  • 218 Views
  • 0 replies
  • 0 likes
  • 218 Views
  • 0 replies
  • 0 likes