Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111852 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
225141 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
582553 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
479381 Views
577 replies
40 likes
ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old account... ı've tried to delete via contact form b...
ı just wanna delete my old spotify account that linked with my facebook account so that ı can connect to facebook through on my new spotify account that ım actually using. but ı coldn't delete my old...
Community Legend
1626 Views
1 replies
0 likes
Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...
Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
Newbie
1365 Views
5 replies
0 likes
PremiumAustralia DeviceOlder XperiaAndroid Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing through my headphones, but then it will just stop and not respond to commands unless I unl...
Premium Australia Device Older Xperia Android Oreo Spotify on my android has been abruptly stopping the last few days: the display will be off and spotify playing th...
Not applicable
941 Views
2 replies
0 likes
HiI cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message occur: no connection with internet... - I have excel...
Hi I cannot run Spotify app on my sony bravia 65in tv. Spotify worked several month without any problems. Now, when I try to run app the screen turns black and nothing happens (sometimes the message...
1641 Views
0 replies
5 likes
PlanPremiumCountry FranceDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much time wasted looking up a playlist otherwise. Many thanks!
Plan Premium Country France Device Samsung Galaxy Operating System Android My Question or Issue I evermore need to sort my many playlists on my Android Galaxy. So much ti...
Community Legend
467 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxay s8+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do you make a shortcut of a playlist and add it to your home screen? I did it a long time ago and forget how.
Plan Free/Premium Country Device Galaxay s8+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How do you make a shortcut of a playlist ...
Community Legend
13712 Views
1 replies
3 likes
My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for offline more songs I need to delete other songs to...
My Question or IssueI signed up today for premium membership and I am in Middle downloading my playlist and songs for offline usage and it comes up a message that if I want to keep on downloading for...
Community Legend
598 Views
1 replies
0 likes
PlanFreeCountry AustraliaDeviceSamsung Galaxy S5Operating SystemAndriod Marshmallow 6.0.1 My Question or IssueI currently have the new UI on my phone, which I got somewhere in March.The main issue is that music I play on my phone no longer scrobbes o...
Plan Free Country Australia Device Samsung Galaxy S5 Operating System Andriod Marshmallow 6.0.1 My Question or Issue I currently have the new UI on my phone, which I got somewh...
853 Views
0 replies
0 likes
PlanFreeCountryPortugalDeviceXiaomi Redmi 5 and Chrome Browser (PC)Operating SystemAndroid 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is not syncing in my devices. I put the screenshots down below (Attachments) to you...
Plan Free Country Portugal Device Xiaomi Redmi 5 and Chrome Browser (PC) Operating System Android 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is...
Roadie
2669 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Nougat 7.1.1 My Question or IssueThe core of Spotify seems to work (can skip tracks using Bluetooth controllers) and playback is fine, but since the latested update (8.4.60.741) ...
Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Nougat 7.1.1 My Question or Issue The core of Spotify seems to work (can skip tracks using Bluetooth co...
590 Views
0 replies
0 likes
Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When I go into the settings there isn't an equaliser so not sure ...
Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When ...
Casual Listener
1586 Views
2 replies
0 likes
I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the internal memory space of my device.What to do for storag...
I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the inter...
Community Legend
1141 Views
3 replies
0 likes
PlanFreeCountry GermanyDeviceRazer PhoneOperating SystemAndroid 8.1 My Question or IssueI want to customize the volume of spotify but I also want that not my full device is getting louder/quiter. I only want that Spotify is louder/quiter but the rest...
Plan Free Country Germany Device Razer Phone Operating System Android 8.1 My Question or Issue I want to customize the volume of spotify but I also want that not my ful...
Community Legend
810 Views
1 replies
0 likes
PlanFreeCountrySerbia DeviceHuawei P9 lite mini (SLA-L02C432B152)Operating SystemAndroid 7.0 My Question or Issue How can i connect my shazam to my spotify so i can get all my shazamed stracks in spotify playlist? There is a playlist on spotify calle...
Plan Free Country Serbia Device Huawei P9 lite mini (SLA-L02C432B152) Operating System Android 7.0 My Question or Issue How can i connect my shazam to my spotify s...
Community Legend
1535 Views
3 replies
0 likes
Hey,I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally tried everything i found on the internet:- Full wipe- ...
Hey, I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally t...
717 Views
0 replies
0 likes
PlanPremiumDeviceXiaomi Redmi Note 3 ProOperating SystemMIUI 9 (Android 6.0.1)My Question or Issue If i set the music quality to higher options (for both download and streaming), when i close the app and i open It again, the settings return to automa...
Plan Premium Device Xiaomi Redmi Note 3 Pro Operating System MIUI 9 (Android 6.0.1) My Question or Issue If i set the music quality to higher options (for both download and streaming), w...
Community Legend
1142 Views
5 replies
0 likes
Hi is there a way to chat with other users?
Hi is there a way to chat with other users?
Community Legend
438 Views
1 replies
0 likes
Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it
Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it ...
Community Legend
487 Views
1 replies
0 likes
PlanPremiumCountry MalaysiaDevice(Lenovo vibe P1)Operating System(Android.) My Question or Issue Can we have Spotify to support DLNA ?
Plan Premium Country Malaysia Device (Lenovo vibe P1) Operating System (Android.) My Question or Issue Can we have Spotify to support DLNA ?
Newbie
10995 Views
2 replies
4 likes
PlanPremiumCountryCanada DeviceDeWaltOperating SystemAndroid 6.0 My Question or Issue I switched my app to save to the SD card and now I have to RE sign in every time I open the app and all my downloads are gone!!Don't want to use internal storage.An...
Plan Premium Country Canada Device DeWalt Operating System Android 6.0 My Question or Issue I switched my app to save to the SD card and now I have to RE sign in every ti...
Roadie
488 Views
1 replies
0 likes
