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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Solved!!Superuser Contribution Playlist Updated

How do I know when a playlist has been updated on the new version of spotify? Thanks!

Newbie

How do I know when a playlist has been updated on the new version of spotify?   Thanks!

Alfredo

Roadie

629 Views

1 replies

0 likes

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Superuser Contribution change heart function

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Casual Listener

I'd like to change the heart function to add music to another playlist at my choosing rather than "liked from radio." Is that possible?

Alfredo

Roadie

2159 Views

1 replies

0 likes

heart
liked
Radio
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Solved!! My app doesn't have the updated ui

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the album art covers the whole screen and you can heart...

Newbie

So I'm pulling my hair out trying to get my spotify to look like the updated ui but even when i update it still looks like the old spotify how can i get mine to look like the newer version where the ...

1219818199

Regular

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2 replies

2 likes

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Android version warning galaxy 8

I constantly get an android version warning on my S8 with android 8.0 (see attachment) Why???

Regular

I constantly get an android version warning on my S8 with android 8.0 (see attachment)     Why???

4o4error

Regular

575 Views

1 replies

0 likes

Android
errors
Help
Samsung s8
warning
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Google Pixel 2 Equalizer Music Quality glitch

Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my device.Turn off the buildin EQ from Spotify App -> left the EQ menue -> go back to EQ menue -> tur...

Regular

Hello support team, I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018).   The issue is reproducible on my device. Turn off the buildin EQ fro...

k_d5e9-qvs9je

Regular

1398 Views

1 replies

0 likes

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Play settings not saved

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off.And I have to reactivate them both. Then I choose another song to play and they both turn of again.

Newbie

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off. And I have to reactivate them both. Then I choose another song to play and they both turn of again. 

334 Views

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4 likes

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Superuser Contribution how can i find a MUSIC that have the vertical clip too ?

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical clip ?

Newbie

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical c...

Alfredo

Roadie

525 Views

1 replies

0 likes

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All songs play

How do I shuffle play all my songs on new version of spotify?

Casual Listener

How do I shuffle play all my songs on new version of spotify?

Philipp127

Casual Listener

394 Views

1 replies

0 likes

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Automatic playing the first song when opening playlist from a shortrcut

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

Newbie

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

441 Views

0 replies

0 likes

Shortcut
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Can't download to my SD card

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD because I don't have enough space left on my internal sto...

Newbie

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD becaus...

383 Views

0 replies

1 likes

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Bug in shuffle setting

Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, the "Shuffle" setting is lost. Just to clarify, this is NOT refererring...

Regular

Hi,   If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated.   Now, whenever you manually select a song, th...

Arez424

Casual Listener

815 Views

2 replies

3 likes

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Problems during surfing and not reported crashes

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect. I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, the loudness is going to be very quite.. The other problem I...

Newbie

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect.   I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, ...

271 Views

0 replies

0 likes

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How can I stop Spotify starting automatically when connected on bluetooth?

Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything. But I don't want that. Sometimes I need to connect to listen to some audio-classes or other stuffs, but the Spotify app anno...

Newbie

Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything.   But I don't want that. Sometimes I need to connect to listen to ...

1507 Views

0 replies

18 likes

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Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

Newbie

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...

peterbeau

Roadie

459 Views

1 replies

0 likes

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Like button problem with new update.

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

Visitor

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

songassistant

Composer

701 Views

1 replies

0 likes

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Tracks appear in random order when adding an album to a playlist

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2, etc), even if I sort by album.

Casual Listener

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2,...

321 Views

0 replies

0 likes

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Can't get the new Spotify experience

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-demand playlists, nothing. It's the same as it has alway...

Visitor

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-deman...

Maxim

Spotify Star

387 Views

1 replies

0 likes

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Car Stereo skip buttons, repeat not working.

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL. I have double checked the car stereo buttons which all work in other modes like Radio, USB, etc. It has only stoppe...

Newbie

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL.  I have double checked the car stereo buttons which all wor...

538 Views

0 replies

0 likes

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Filter feature is bugged on android app

Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on the screen if no filter were applied. The filter app...

Regular

Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on t...

v02s_i-sv4j3i

Casual Listener

791 Views

4 replies

1 likes

bug
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Cannot connect to my account on Android (was offline)

HelloI was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using my cellular data or wifi, it doesn't connect. Can yo...

Newbie

Hello I was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using...

songassistant

Composer

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes