Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
59622 Views
68 replies
26 likes

59622 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28266 Views
5 replies
0 likes

28266 Views
5 replies
0 likes

I can't use the app

I can't use the app of Spotify on my s8.When I try to open, it doesn't work and stay black without doing anything. I wait but it keep showing this even if I restart the app or my smartphone.

Kitammuort
Casual Listener
I can't use the app of Spotify on my s8. When I try to open, it doesn't work and stay black without doing anything. I wait but it keep showing this even if I restart the app or my smartphone.
2018-06-02 12:33:58 AM
2018-06-05 8:04:00 PM
cdhart92
Newbie
2025 Views
15 replies
6 likes

2025 Views
15 replies
6 likes

Canciones borradas

¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)?POR FAVOR

user-removed
Visitor
¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)? POR FAVOR 😞
2018-06-05 8:01:19 PM
12571 Views
0 replies
44 likes
Help

12571 Views
0 replies
44 likes

Max songs not reached but can't download more

PlanPremiumCountry Germany DeviceHuawei mate 10 proOperating SystemAndroid 8.0 My Question or Issue Had some Playlist and albums downloaded.Downloaded the perry rhodan silver editions as far as possible. Heard the downloaded and deleted afterwards.Wa...

Bonian
Casual Listener
Plan Premium Country Germany Device Huawei mate 10 pro Operating System Android 8.0 My Question or Issue Had some Playlist and albums downloaded. Downloade...
2018-06-05 7:18:13 PM
328 Views
0 replies
0 likes

328 Views
0 replies
0 likes

Settings Keep Resetting

Plan: PremiumCountry: United States Device: Samsung Galaxy S6Operating System: Android 7.0I've noticed that whenever I reopen the app I find that some of my settings and options have reverted to their default settings. Most often it is Streaming Qual...

nicetrybabyyy
Newbie
Plan: Premium Country: United States Device: Samsung Galaxy S6 Operating System: Android 7.0 I've noticed that whenever I reopen the app I find that some of my settings and opti...
2018-06-02 5:47:09 PM
2018-06-05 6:24:54 PM
mc-f8f6mim_vc
Casual Listener
1203 Views
3 replies
1 likes

1203 Views
3 replies
1 likes

What happened to shuffle mode?

PlanFreeCountryUK DeviceBush Spira D5Operating SystemAndroid 7.0 My Question or Issue What happened to shuffle mode? I accept that on free Spotify you can't select individual songs and that's fine but ever since they changed how the apps look every t...

bot_rw0x-2bt0
Newbie
Plan Free Country UK Device Bush Spira D5 Operating System Android 7.0 My Question or Issue What happened to shuffle mode? I accept that on free Spotify you can't select...
2018-06-05 1:47:34 PM
511 Views
0 replies
0 likes

511 Views
0 replies
0 likes

App continuously warns I need to upgrade to Android 4.1 or higher with Android 8.0

PlanPremiumCountry SWITZERLAND DeviceSamsung Galaxy 9 DuoOperating SystemAndroid Oreo My Question or Issue The current version of Spotify has a conflict with the latest Android version available for my device

1-67app7_cpki
Newbie
Plan Premium Country SWITZERLAND Device Samsung Galaxy 9 Duo Operating System Android Oreo My Question or Issue The current version of Spotify has a co...
2018-06-05 7:31:53 AM
350 Views
0 replies
0 likes

350 Views
0 replies
0 likes

Não consigo entrar no Spotify pelo android

Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo entrar normalmente, já exclui o aplicativo e reinst...

Bianca0418
Newbie
Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo ...
2018-06-05 1:32:56 AM
2018-06-05 4:54:26 AM
Sawlyn
Newbie
969 Views
2 replies
2 likes

969 Views
2 replies
2 likes

Streaming quality switch to "auto" all he time

PlanPremiumCountry Malaysia DeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or Issue Streaming quality switch to "auto" Automatically , i need to change it to very high quality every time I log in to the app. Is this a bug??? It's annoying!!

Kckckc93
Newbie
Plan Premium Country Malaysia Device OnePlus 5 Operating System Android 8.1.0 My Question or Issue Streaming quality switch to "auto" Automatically , i need to chan...
2018-06-05 2:24:13 AM
377 Views
0 replies
1 likes

377 Views
0 replies
1 likes

Ducking

PlanPremiumCountryUSA DeviceMotorola Droid Turbo 2Operating SystemAndroid 7 My Question or IssueMusic is ducking even with no notifications being sent. I am using stock audio controls (no 3rd party audio manager). I have tried disabling Spotify EQ, c...

awvargo72
Newbie
Plan Premium Country USA Device Motorola Droid Turbo 2 Operating System Android 7 My Question or Issue Music is ducking even with no notifications being sent. I am using stock ...
2018-06-05 1:20:19 AM
733 Views
0 replies
0 likes

733 Views
0 replies
0 likes

Maximum volume too low

For some reason the max volume on Spotify is lower than on other apps. When I listen to music on some standard mp3 player app or on youtube, the max volume is a lot higher than on Spotify, this always bothered me. Why is that, is this supposed to be ...

neeno
Casual Listener
For some reason the max volume on Spotify is lower than on other apps. When I listen to music on some standard mp3 player app or on youtube, the max volume is a lot higher than on Spotify, this alway...
2018-06-02 2:16:54 AM
2018-06-04 10:30:45 PM
neeno
Casual Listener
1343 Views
2 replies
1 likes

1343 Views
2 replies
1 likes

Solved!!Superuser Contribution Radio autoplay when playlists end

For the past few days, whenever I get to the end of a playlist or album, instead of simply ending, it will begin playing a radio station based of the playlist I just listened to. Is this a glitch or a new feature, and either way how do I get it to st...

sillyduffer
Regular
For the past few days, whenever I get to the end of a playlist or album, instead of simply ending, it will begin playing a radio station based of the playlist I just listened to. Is this a glitch or ...
2016-08-02 9:11:32 AM
2018-06-04 9:59:03 PM
SVBestille
Newbie
158082 Views
222 replies
22 likes

158082 Views
222 replies
22 likes

Premium paid, still no premium

Plan/PremiumCountry EstoniaDeviceXiaomi Mi mix 2Operating SystemAndroid 8 My Question or Issue Made the payment by PayPal, but still no premium. Made several restarts.

-x42duans_uij
Newbie
Plan /Premium Country Estonia Device Xiaomi Mi mix 2 Operating System Android 8 My Question or Issue Made the payment by PayPal, but still no premium. Made several restar...
2018-06-04 8:53:44 PM
464 Views
0 replies
0 likes

464 Views
0 replies
0 likes

Solved!! Can't log in when spotify is set to offline.

PlanPremiumCountry CanadaDeviceLG G3, Sony Aqua m2, Pixel 2.Operating SystemAndroid from 5 to 8 My Question or Issue When i set spotify to offline mode, the next time i start spotify will ask me to log in- but the log in will not be accepted because ...

systembanger
Casual Listener
Plan Premium Country Canada Device LG G3, Sony Aqua m2, Pixel 2. Operating System Android from 5 to 8 My Question or Issue When i set spotify to offline mode, the...
2018-05-29 5:38:32 PM
2018-06-04 8:43:44 PM
systembanger
Casual Listener
1553 Views
2 replies
0 likes

1553 Views
2 replies
0 likes

Can't play specific song in playlist filter

This issue started last night out of no where. When I filter songs and choose the first song in the filtered list, it will not play the selected song. Instead, the first song on my playlist with the added filter will start playing. If I choose the se...

Nivlac1
Regular
This issue started last night out of no where. When I filter songs and choose the first song in the filtered list, it will not play the selected song. Instead, the first song on my playlist with the ...
2018-05-06 6:44:06 PM
2018-06-04 8:25:13 PM
thisguy33333
Casual Listener
3819 Views
23 replies
10 likes

3819 Views
23 replies
10 likes

Sorting podcasts by unplayed results in error

Premium user, USA, Samsung Galaxy S8 on Android Oreo. Spotify and device up to date. I'm trying to sort my podcasts by "unplayed," as I always do, but for some reason now when I try, I get a message saying "An error occurred." It's happening on all t...

suzisunshine
Regular
Premium user, USA, Samsung Galaxy S8 on Android Oreo. Spotify and device up to date. I'm trying to sort my podcasts by "unplayed," as I always do, but for some reason now when I try, I...
2018-05-28 5:22:12 PM
2018-06-04 7:03:28 PM
suzisunshine
Regular
1092 Views
4 replies
2 likes

1092 Views
4 replies
2 likes

Play on Filtered Playlist

PlanPremiumCountryBrazil DeviceMoto G5SOperating SystemAndroid 7.1.1 My Question or IssueWhen I try to play songs using the search button on the playlist, it does not work properly and play a song that is not on the screen.

-ozddeuxb_35
Newbie
Plan Premium Country Brazil Device Moto G5S Operating System Android 7.1.1 My Question or Issue When I try to play songs using the search button on the playlist, it does not wo...
2018-06-04 6:55:43 PM
831 Views
0 replies
0 likes

831 Views
0 replies
0 likes

The volume goes up and down again, some times stop

PlanPremiumCountryusa Devicesamsung galaxy note 4Operating Systemandroid 6.0.1 My Question or Issue Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop. Even on My desk with good internet speed. Withou...

8e-tmb79g_m2q
Casual Listener
Plan Premium Country usa Device samsung galaxy note 4 Operating System android 6.0.1 My Question or Issue Every time I listen to songs on my galaxy note 4, the volume goe...
2018-06-04 6:20:35 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Spotify turns shuffle and repeat off when selecting new songs

For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuffle and repeat off. It also happens sometimes when ...

hwood34
Casual Listener
For the past few days I've been having this problem. I'll select a song and set shuffle and repeat on. Then I'll go to a different playlist or album and select a new song, and Spotify has turned shuf...
2018-05-19 8:33:21 AM
2018-06-04 6:09:35 PM
mhbjo
Newbie
1050 Views
3 replies
5 likes

1050 Views
3 replies
5 likes

SD-Card Problem after Device Reboot

PlanPremiumCountryGermany DeviceSamsung Galaxy S8Operating SystemAndroid 8 Dear Spotify Team,i don't know why, but everytime my device is restarted, the standard storage location of the Spotify offline Data changes back to internal storage instead of...

p_wv-zhqjisal
Newbie
Plan Premium Country Germany Device Samsung Galaxy S8 Operating System Android 8 Dear Spotify Team, i don't know why, but everytime my device is restarted, the standard...
2018-06-04 4:58:06 PM
526 Views
0 replies
3 likes

526 Views
0 replies
3 likes

Superuser Contribution Playlist naming - why is it blank by default?

It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why? This is a problem for example when you're on the move or if you d...

VNSK
Newbie
It used to be so that when you created a new playlist, it suggested the name in "Artist name - album name" format. Now this has changed: for a while the name field has been blank. Why? This ...
2018-04-25 12:10:45 PM
2018-06-04 3:32:01 PM
Chris
Spotify
1190 Views
1 replies
0 likes

1190 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts