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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Google Pixel 2 Equalizer Music Quality glitch

Hello support team,I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018). The issue is reproducible on my device.Turn off the buildin EQ from Spotify App -> left the EQ menue -> go back to EQ menue -> tur...

Regular

Hello support team, I found an annoing problem during switch on/off the Equalizer on my Pixel 2 latest Patch (May 2018).   The issue is reproducible on my device. Turn off the buildin EQ fro...

k_d5e9-qvs9je

Regular

1396 Views

1 replies

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Play settings not saved

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off.And I have to reactivate them both. Then I choose another song to play and they both turn of again.

Newbie

Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off. And I have to reactivate them both. Then I choose another song to play and they both turn of again. 

331 Views

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Superuser Contribution how can i find a MUSIC that have the vertical clip too ?

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical clip ?

Newbie

here in Brazil, i saw in my android app, a music that have the clip too (MC Kevinho, 2 Chainz, French Montana & Nacho - Olha a Explosão) - how can i find more titles that have your own vertical c...

Alfredo

Roadie

518 Views

1 replies

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All songs play

How do I shuffle play all my songs on new version of spotify?

Casual Listener

How do I shuffle play all my songs on new version of spotify?

Philipp127

Casual Listener

390 Views

1 replies

0 likes

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Automatic playing the first song when opening playlist from a shortrcut

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

Newbie

How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?

440 Views

0 replies

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Shortcut
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Can't download to my SD card

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD because I don't have enough space left on my internal sto...

Newbie

Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD becaus...

380 Views

0 replies

1 likes

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Bug in shuffle setting

Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, the "Shuffle" setting is lost. Just to clarify, this is NOT refererring...

Regular

Hi,   If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated.   Now, whenever you manually select a song, th...

Arez424

Casual Listener

806 Views

2 replies

3 likes

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Problems during surfing and not reported crashes

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect. I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, the loudness is going to be very quite.. The other problem I...

Newbie

Hi.. First of all I'm going to try to explain my problem, but my english is not perfect.   I have a Galaxy Note 8. Always I'm listening to the music and surf on the internet at the same time, ...

268 Views

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How can I stop Spotify starting automatically when connected on bluetooth?

Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything. But I don't want that. Sometimes I need to connect to listen to some audio-classes or other stuffs, but the Spotify app anno...

Newbie

Everytime I connect my android with my car via bluetooth, the Spotify app starts automatically, playing songs and averything.   But I don't want that. Sometimes I need to connect to listen to ...

1497 Views

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18 likes

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Shuffle does not play new songs

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single one, I've tried uninstalling and reinstalling as we...

Newbie

I've added about 10 new songs to my playlist and it's not played a single one of them yet. I added about 3 of them before the update and the rest after the update but it still hasn't played a single ...

peterbeau

Roadie

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1 replies

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Like button problem with new update.

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

Visitor

I have a problem with the like button on my Spotify app on Android. I downloaded the latest version of Spotify and it seems to not add songs to my favourite tracks. Does anyone have this same problem?

songassistant

Composer

700 Views

1 replies

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Tracks appear in random order when adding an album to a playlist

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2, etc), even if I sort by album.

Casual Listener

The past week all the songs in my playlist have been in random order. I've tried removing an album manually and re-adding it but the songs are still in random order (track 3 before 1, then 6, then 2,...

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Can't get the new Spotify experience

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-demand playlists, nothing. It's the same as it has alway...

Visitor

Hi. I'm using Spotify free on a Samsung Galaxy S8+ (Android 8.0.0), and I have the app updated (version 8.4.54.536). However, none of the promised new features are present! No Data Saver, no on-deman...

Maxim

Spotify Star

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1 replies

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Car Stereo skip buttons, repeat not working.

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL. I have double checked the car stereo buttons which all work in other modes like Radio, USB, etc. It has only stoppe...

Newbie

Hi, after the latest update, my Car Stereo (Sony MEX BT player) - will no longer skip tracks when connecetd to Spotify on my Pixel XL.  I have double checked the car stereo buttons which all wor...

536 Views

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Filter feature is bugged on android app

Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on the screen if no filter were applied. The filter app...

Regular

Filtering for specific songs on a playlist is bugged. After filtering for a specific song/artist and selecting the song you want to play the app instead plays what would song be in that position on t...

v02s_i-sv4j3i

Casual Listener

789 Views

4 replies

1 likes

bug
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Cannot connect to my account on Android (was offline)

HelloI was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using my cellular data or wifi, it doesn't connect. Can yo...

Newbie

Hello I was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using...

songassistant

Composer

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1 replies

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Superuser Contribution Phone app not working

Hello, i've been using spotify exclusively on my gaming console. I then shifted to using it on pc and everything was ok. But when i downloaded the phone app, all my playlists were gone and i didn't have premium. What happened? Is there anything i can...

Newbie

Hello, i've been using spotify exclusively on my gaming console. I then shifted to using it on pc and everything was ok. But when i downloaded the phone app, all my playlists were gone and i didn't h...

Alfredo

Roadie

373 Views

1 replies

0 likes

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Solved!!Superuser Contribution Wrong song plays on filtered playlist - Android

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist. Version info: 8.4.53.703 armv7Platform: Samsung S8 w/ Oreo 8.0

Casual Listener

When I apply a filter to a playlist and play a song, let's say the 3rd one of filtered list, it plays not the 3rd one on the filtered list but the 3rd song of the whole playlist.    Versi...

Alfredo

Roadie

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7 replies

3 likes

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Superuser Contribution Podcasts no longer an option on "Your Library" page

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcasts I follow quickly. But now to find the Podcasts I ...

Newbie

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcast...

p2219890

Casual Listener

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22 replies

42 likes

Android
podcast
Your Library
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S3 Gear frontier Offline Music doesn't work

Hi, Sorry for my bad English. I became a S3 Gear Frontier to use it in the Gym, for music without Smartphone I download the Playlists, and all work fine..... to the moment without WLAN or Smartphone connection. At this moment I can't play tMusic, cha...

Casual Listener

Hi,    Sorry for my bad English.    I became a S3 Gear Frontier to use it in the Gym, for music without Smartphone   I download the Playlists, and all work fine..... to...

395 Views

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1 likes

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