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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106619 Views

26 replies

3 likes

  • 106619 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216173 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216173 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569653 Views

78 replies

3 likes

  • 569653 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469777 Views

577 replies

40 likes

Account
Free
  • 469777 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Music is not syncing

PlanFreeCountryPortugalDeviceXiaomi Redmi 5 and Chrome Browser (PC)Operating SystemAndroid 7.1.2 with MIUI 9.6.3.0 My Question or Issue I have a problem that my music is not syncing in my devices. I put the screenshots down below (Attachments) to you...

Casual Listener

Plan Free Country Portugal Device Xiaomi Redmi 5 and Chrome Browser (PC) Operating System Android 7.1.2 with MIUI 9.6.3.0   My Question or Issue  I have a problem that my music is...

Alfredo

Roadie

2628 Views

3 replies

0 likes

Android
bug
Music
not
PC
problem
  • 2628 Views
  • 3 replies
  • 0 likes

Latest Update Rendered Music Playback UI Unable to Load Data

PlanPremiumCountryUSADeviceSamsung Galaxy Note 8Operating SystemAndroid Nougat 7.1.1 My Question or IssueThe core of Spotify seems to work (can skip tracks using Bluetooth controllers) and playback is fine, but since the latested update (8.4.60.741) ...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note 8 Operating System Android Nougat 7.1.1   My Question or Issue The core of Spotify seems to work (can skip tracks using Bluetooth co...

581 Views

0 replies

0 likes

  • 581 Views
  • 0 replies
  • 0 likes

Solved!! Bad sound in car

Hello, Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When I go into the settings there isn't an equaliser so not sure ...

Casual Listener

Hello,   Hope you can help. I use a Huawei p20 pro and I have a 13 plate Vauxhall Corsa that has an aux output. When I connect it up it's as if you can hear the music but not the voices. When ...

emmzinscotland

Casual Listener

1574 Views

2 replies

0 likes

  • 1574 Views
  • 2 replies
  • 0 likes

Solved!! Files stored in SD, but using internal memory

I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the internal memory space of my device.What to do for storag...

Casual Listener

I am a premium user of the android system, and I did the standard procedure for storing it on my 32G SD card, but I noticed that besides the files being stored on the card, it is also using the inter...

Joe

Community Legend

1109 Views

3 replies

0 likes

Armazenamento no SD usando memória interna
  • 1109 Views
  • 3 replies
  • 0 likes

Solved!! Customize volume on phone

PlanFreeCountry GermanyDeviceRazer PhoneOperating SystemAndroid 8.1 My Question or IssueI want to customize the volume of spotify but I also want that not my full device is getting louder/quiter. I only want that Spotify is louder/quiter but the rest...

Newbie

  Plan Free Country  Germany Device Razer Phone Operating System Android 8.1   My Question or Issue I want to customize the volume of spotify but I also want that not my ful...

Noah

Community Legend

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Sync shazam with spotify problem

PlanFreeCountrySerbia DeviceHuawei P9 lite mini (SLA-L02C432B152)Operating SystemAndroid 7.0 My Question or Issue How can i connect my shazam to my spotify so i can get all my shazamed stracks in spotify playlist? There is a playlist on spotify calle...

Casual Listener

Plan Free Country Serbia   Device Huawei P9 lite mini (SLA-L02C432B152) Operating System Android 7.0   My Question or Issue  How can i connect my shazam to my spotify s...

Joe

Community Legend

1501 Views

3 replies

0 likes

  • 1501 Views
  • 3 replies
  • 0 likes

Android sound lag

Hey,I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally tried everything i found on the internet:- Full wipe- ...

Casual Listener

Hey, I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally t...

705 Views

0 replies

0 likes

  • 705 Views
  • 0 replies
  • 0 likes

Can't set quality of songs

PlanPremiumDeviceXiaomi Redmi Note 3 ProOperating SystemMIUI 9 (Android 6.0.1)My Question or Issue If i set the music quality to higher options (for both download and streaming), when i close the app and i open It again, the settings return to automa...

Casual Listener

Plan Premium Device Xiaomi Redmi Note 3 Pro Operating System MIUI 9 (Android 6.0.1) My Question or Issue  If i set the music quality to higher options (for both download and streaming), w...

Loxer

Community Legend

1130 Views

5 replies

0 likes

  • 1130 Views
  • 5 replies
  • 0 likes

Way to chat with other users

  Hi is there a way to chat with other users? 

Music Fan

    Hi is there a way to chat with other users? 

Loxer

Community Legend

429 Views

1 replies

0 likes

  • 429 Views
  • 1 replies
  • 0 likes

Uploading album

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it

Newbie

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it  ...

Loxer

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Can Spotify support DLNA

PlanPremiumCountry MalaysiaDevice(Lenovo vibe P1)Operating System(Android.) My Question or Issue Can we have Spotify to support DLNA ?

Newbie

Plan Premium Country  Malaysia Device (Lenovo vibe P1) Operating System (Android.)   My Question or Issue  Can we have Spotify to support DLNA ?

dtse46s345serts

Newbie

10962 Views

2 replies

4 likes

  • 10962 Views
  • 2 replies
  • 4 likes

Superuser Contribution Switch app memory to SD card and lost all downloads

PlanPremiumCountryCanada DeviceDeWaltOperating SystemAndroid 6.0 My Question or Issue I switched my app to save to the SD card and now I have to RE sign in every time I open the app and all my downloads are gone!!Don't want to use internal storage.An...

Newbie

Plan Premium Country Canada  Device DeWalt Operating System Android 6.0   My Question or Issue  I switched my app to save to the SD card and now I have to RE sign in every ti...

Alfredo

Roadie

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Playlist

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist?Plan PremiumCountry Brasil DeviceSamsung J7 PrimeOperating SystemAndroid

Newbie

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist? Plan Premium Country  Brasil  Device Samsung J7 Prime Operating System ...

Bittencourt

Spotify Star

551 Views

1 replies

0 likes

Samsung
  • 551 Views
  • 1 replies
  • 0 likes

Cannot download local files to spotify app for android

PlanPremiumCountryUSA Device(Samsung Galaxy 9+, Macbook Pro late 2016)Operating System(Android Oreo, High Sierra) My Question or IssueLocal files in playlists do not get downloaded. The songs remain shaded gray. It appears the playlists does not sync...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9+, Macbook Pro late 2016) Operating System (Android Oreo, High Sierra)   My Question or Issue Local files in playlists do ...

Joe

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Can't browse, search, or use radio

PlanPremiumCountry CanadaDevicePixelOperating SystemAndroid 8.1.0 My Question or IssueI'm connected to the internet but can't browse, search, or use radio on spotify. I've done a clean install, and I'm able to browse websites on wifi and mobile, but ...

Casual Listener

Plan Premium Country  Canada Device Pixel Operating System Android 8.1.0   My Question or Issue I'm connected to the internet but can't browse, search, or use radio on spotify. I'...

Unholydaemon

Casual Listener

905 Views

1 replies

2 likes

  • 905 Views
  • 1 replies
  • 2 likes

Playlist is there a way I can put my playlist in order of the date I put them ?

PlanFree/Premium DeviceGalaxy 6 My Question or Issue Playlist is there a way I can put my playlist in order of the date I put them ?

Casual Listener

Plan Free/Premium   Device Galaxy 6   My Question or Issue  Playlist is there a way I can put my playlist in order of the date I put them ?  

Loxer

Community Legend

1083 Views

4 replies

0 likes

  • 1083 Views
  • 4 replies
  • 0 likes

Solved!! cache memory limit?

PlanPremiumCountryFrance Devicesamsung Galaxy A5 2017Operating SystemAndroid Oreo My Question or Issue What is the cache limit of the Android app? It seems that it doesn't exist...Thanks.

Roadie

Plan Premium Country France   Device samsung Galaxy A5 2017 Operating System Android Oreo   My Question or Issue  What is the cache limit of the Android app? It seems t...

Joe

Community Legend

4097 Views

2 replies

5 likes

  • 4097 Views
  • 2 replies
  • 5 likes

Can no longer play a song from search results after pressing thumbs down on it in a radio station

PlanPremiumCountryUnited KingdomDeviceOneplus ThreeOperating SystemAndroid 8.0.0 My Question or IssueI'm using Spotify 8.4.60.701 armV7.I searched for "This is America" by Childish Gambino, and it came up in my search results, so I pressed the result...

Casual Listener

Plan Premium Country United Kingdom Device Oneplus Three Operating System Android 8.0.0   My Question or Issue I'm using Spotify 8.4.60.701 armV7. I searched for "This is America...

jacharaka

Casual Listener

1278 Views

1 replies

0 likes

bug android
radio controls
search bug
  • 1278 Views
  • 1 replies
  • 0 likes

Latest update Android pixel xl

PlanFree/PremiumCountry USADevicePixel XLOperating System Android Oreo 8.1My Question or Issue Please fix the issues in the latest update on Spotify. I just got done saying how reliable Spotify is. But the latest update has really been screwy. I am a...

Newbie

Plan Free/Premium Country  USA Device Pixel XL Operating System  Android Oreo 8.1 My Question or Issue  Please fix the issues in the latest update on Spotify. I just got done ...

Loxer

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Sharing songs through Facebook messenger

PlanPremiumCountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo My Question or Issue Everytime a friend shares a song through Facebook messenger and I click on the song, messenger will open Spotify but Spotify will not take me to the location of t...

Casual Listener

Plan Premium Country U.S. Device Galaxy S9+ Operating System Android Oreo   My Question or Issue  Everytime a friend shares a song through Facebook messenger and I click on the so...

6015 Views

0 replies

6 likes

  • 6015 Views
  • 0 replies
  • 6 likes