Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110373 Views

26 replies

3 likes

  • 110373 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222302 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222302 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578973 Views

79 replies

3 likes

  • 578973 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476933 Views

577 replies

40 likes

Account
Free
  • 476933 Views
  • 577 replies
  • 40 likes

Finding existing music on my phone?

Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone. I can tell there's the ability to download existing music I playlist'd on my co...

Casual Listener

  Hi,   I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone.&n...

MisterBibs

Casual Listener

916 Views

3 replies

0 likes

  • 916 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can not download the Sd card

PlanFree/PremiumCountry Turkey DeviceHuawei P9 lite 2017 Operating SystemAndroid 7.0 My Question or Issue Hello, I want to carry my songs on the sd card. How can I do it

Visitor

Plan Free/Premium Country  Turkey  Device Huawei P9 lite 2017  Operating System Android 7.0   My Question or Issue  Hello, I want to carry my songs on the sd c...

Aimee_T

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution After restarting my phone offline musics are automatically deleting

PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0 My Question or IssueWhen I restart my phone I found my offline musics gone I have to download them again But Spotify do still uses my sd card but there is no music in offline ...

Newbie

  Plan Premium Country   Device Samsung Galaxy s7 Operating System Android Oreo 8.0   My Question or Issue When I restart my phone I found my offline musics gone I have...

Aimee_T

Roadie

619 Views

1 replies

0 likes

  • 619 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is fading in and out all the time

PlanPremiumCountryN. IrelandDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Since the last Spotify App update I'm having issues with the sound fading in and out constantly through a song. It usually happens when I get a notific...

Newbie

Plan Premium Country N. Ireland Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue  Since the last Spotify App update I'm having issues with the sound fadin...

Aimee_T

Roadie

4095 Views

1 replies

0 likes

  • 4095 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountry UKDeviceSamsung S7Operating System Android Oreo My Question or Issue When playing a playlist on shuffle it is shuffling bands and plays all songs from that band rather than shuffle all songs, Why? Dave

Newbie

Plan Premium Country  UK Device Samsung S7 Operating System  Android Oreo   My Question or Issue  When playing a playlist on shuffle it is shuffling bands and plays...

Aimee_T

Roadie

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Playlist Malcfuntion

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueI have a personal playlist I made. When using the filter at all, it plays the song listed chronologically listed in the entire playlist instead. For exampl...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue I have a personal playlist I made. When using the filter at a...

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes

Data destruction

PlanPremiumCountryNetherlandsDeviceGalaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in wifi range. However, when I left my house this evening and was listening to my already...

Newbie

Plan Premium Country Netherlands Device Galaxy S7     My Question or Issue  Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in w...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Randomly changing songs on its own

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available, did two clean reinstalls, have the playlists downloa...

Casual Listener

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available...

Mangoats

Casual Listener

29806 Views

12 replies

1 likes

  • 29806 Views
  • 12 replies
  • 1 likes

How to control spotify's playlist on lockscreen?

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! thanks :)​ PlanFree/PremiumCountryThailand DeviceHuaw...

Newbie

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! th...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Player notification improvements

PlanPremiumCountryRomania DeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or IssueCan you make the player notification not close by itself after a certain period of time? I hate having to open Spotify, waiting for the app to load...

Visitor

Plan Premium Country Romania  Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue Can you make the player notification not close by itself afte...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

[Google Cast & Spotify Connect] Why spotify casting does not work as well as it does in iOS

PlanPremiumCountry MexicoDeviceLG V10Operating SystemAndroid 7.0 My Question or Issue I am currently using Spotify in Android. I used to use an iPhone 5s and to listen to Spotify with my Wi-Fi speaker (Sony SRS HG1) and it worked very well! I even wa...

Newbie

Plan Premium Country  Mexico Device LG V10 Operating System Android 7.0   My Question or Issue  I am currently using Spotify in Android. I used to use an iPhone 5s and to lis...

1144 Views

0 replies

0 likes

Android
Cats
google cast
  • 1144 Views
  • 0 replies
  • 0 likes

Play all songs

Hi, How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app? Thanks!

Newbie

Hi,   How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app?   Thanks!

Loxer

Community Legend

13524 Views

1 replies

4 likes

  • 13524 Views
  • 1 replies
  • 4 likes

Music Stops playing after 1 track

PlanPremiumSpotify Version8.1.60.741Last UpdatedJune 27th, 2018Country United StatesDeviceLGV20 (LG-H918)Operating SystemAndroid 7.0Steps I've TriedTried a soft reset.Tried a clean reinstallUpdated device’s firmwareUsed both on WiFi and Data connecti...

Newbie

Plan Premium Spotify Version 8.1.60.741 Last Updated June 27th, 2018 Country  United States Device LGV20 (LG-H918) Operating System Android 7.0 Steps I've Tried Tried a soft reset....

1337 Views

0 replies

1 likes

1 track stop
only one track
shuffle play button broken
Shuffle play button premium
stop
stops playing music
  • 1337 Views
  • 0 replies
  • 1 likes

Downloading downloaded songs to my phone

PlanFree/PremiumCountry DeviceSAMSUNG GALAXY S7Operating SystemAndroid Oreo My Question or Issue Can I download my song from spotify to my phones music player or can I store them to my Verizon cloud or some kind of folder on my phone ? I've reached m...

Casual Listener

Plan Free/Premium Country   Device SAMSUNG GALAXY S7 Operating System Android Oreo   My Question or Issue  Can I download my song from spotify to my phones music player ...

Ashley01156

Casual Listener

1225 Views

2 replies

0 likes

  • 1225 Views
  • 2 replies
  • 0 likes

Superuser Contribution Repeat Button Vanishing Act

PlanFreeCountryUSDeviceLG Phoenix 2Operating SystemIdk Where is the darn repeat button?!?! I have had Spotify for a year. So I haven't had it forever, but I know that there was a repeat button for playlist. Now its gone. I would be fine with this if ...

Visitor

Plan Free Country US Device LG Phoenix 2 Operating System Idk    Where is the darn repeat button?!?!  I have had Spotify for a year. So I haven't had it forever, but I know t...

Loxer

Community Legend

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
  • 0 likes

Solved!! Can i download ONLY the local files on my phone, in a mixed playlist?

InfoPremium userItalyAsus zenfone 4 max (android, latest version available)CountryMy Problem:I have a large library on my computer. about 18Gb worth of music, growing everytime i find something i like.now, i have finally managed to substitute most st...

Regular

  Info Premium user Italy Asus zenfone 4 max (android, latest version available) Country My Problem: I have a large library on my computer. about 18Gb worth of music, growing everytime i ...

Kinbeater

Regular

986 Views

2 replies

0 likes

  • 986 Views
  • 2 replies
  • 0 likes

The music is´t downloaded in the sd

PlanPremiumCountryMexico DeviceSamsung Galaxy J7 ProOperating SystemAndroid 7.0 My Question or Issue I have selected the SD storage option but the music is still downloaded to my device. What I can do?

Newbie

Plan Premium Country Mexico  Device Samsung Galaxy J7 Pro Operating System Android 7.0   My Question or Issue  I have selected the SD storage option but the music is still do...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Don't play again button does'nt exist

Hi,I upgraded to premium and I noticed that there is no "Don't play again" button like in the free version.Does anybody know why?It's a really important feature...

Casual Listener

Hi, I upgraded to premium and I noticed that there is no "Don't play again" button like in the free version. Does anybody know why? It's a really important feature...  

Mirikush90

Casual Listener

930 Views

2 replies

0 likes

  • 930 Views
  • 2 replies
  • 0 likes

How do the various loudness options differ?

In the settings on the Spotify app for Android, you find 3 different loudness settings; Quiet, Normal, and Loud (or similar, my app isn't in english).Being experienced in music production and audio editing, I wonder what the technical differences are...

Regular

In the settings on the Spotify app for Android, you find 3 different loudness settings; Quiet, Normal, and Loud (or similar, my app isn't in english). Being experienced in music production and audio...

steffeeh

Regular

17811 Views

4 replies

0 likes

  • 17811 Views
  • 4 replies
  • 0 likes

Solved!! Spotify won't scrobbe to Last.fm. Any ideas?

I have tried re entering my last.fm details. I have switched to offline mode and back. I have restarted my device. I have cleared cache. I have re installed spotify. I have switched networks. All that in vain. I can see that I'm scrobbling but am una...

Casual Listener

I have tried re entering my last.fm details. I have switched to offline mode and back. I have restarted my device. I have cleared cache. I have re installed spotify. I have switched network...

DaneShady

Music Fan

42707 Views

29 replies

7 likes

8.1.0
Android
last.fm
scrobbling
  • 42707 Views
  • 29 replies
  • 7 likes