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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387498 Views

545 replies

34 likes

Account
Free
  • 387498 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
  • 0 replies
  • 7 likes

Spotify does not work with Google Home, Google Mini, or Google Chromecast

Spoiler (Highlight to read) Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes a track might start to play and...

Casual Listener

  Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes ...

bshogeman

Newbie

10683 Views

7 replies

3 likes

Chromecast Google Home
Chromecast stuttering
Current issue
Troubleshooting
  • 10683 Views
  • 7 replies
  • 3 likes

Where to see recently added songs in a chronological order

PlanPremiumDeviceTablet, smartphone, FireTVOperating SystemAndroid 5.0.2/6.0 and Fire OS My Question or IssueHi, as a new Spotify user I'm not yet familiar with all the features of the Spotify app. From Amazon's Music Unlimited service I know a featu...

Music Fan

Plan Premium Device Tablet, smartphone, FireTV Operating System Android 5.0.2/6.0 and Fire OS    My Question or Issue Hi,   as a new Spotify user I'm not yet familiar with al...

2ocgqfv-o_war

Music Fan

11583 Views

2 replies

2 likes

  • 11583 Views
  • 2 replies
  • 2 likes

Can't download podcasts anymore on mobile

I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, I can only share the podcast. Version 8.4.51.899 ar...

Casual Listener

I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, ...

JennyGinger420

Newbie

18642 Views

13 replies

3 likes

Android
  • 18642 Views
  • 13 replies
  • 3 likes

No download option

PlanPremium student offerCountryUk DeviceSamsung galaxy s4Operating SystemAndroid My Question or IssueI just reinstalled Spotify on this phone and paid for premium. There is no download option anywhere. I enjoy tried some of the solutions in other fo...

Newbie

  Plan Premium student offer Country Uk    Device Samsung galaxy s4 Operating System Android    My Question or Issue I  just reinstalled Spotify on this pho...

Joe

Community Legend

812 Views

1 replies

0 likes

  • 812 Views
  • 1 replies
  • 0 likes

Loading Times

PlanPremiumCountry Czech RepublicDeviceSamsung S8+Operating SystemAndroid Oreo My Question or Issue Hey, I have a problem with Spotify on my device (S8+) even though I have offline saved my playlists it often takes a lot time to load (1-2 minutes) wh...

Casual Listener

Plan Premium Country  Czech Republic Device Samsung S8+ Operating System Android Oreo  My Question or Issue  Hey,   I have a problem with Spotify on my device (S8+) eve...

527 Views

0 replies

1 likes

  • 527 Views
  • 0 replies
  • 1 likes

Downloaded songs and playlists disappeared for the 5th time now.

I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs and playlists every time. I have gone through the c...

Visitor

I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs ...

Hannon_Fuller

Casual Listener

46059 Views

69 replies

10 likes

  • 46059 Views
  • 69 replies
  • 10 likes

"Hidden Content" error shows up whenever i try to search up my own profile

Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do the same to my friends their profile comes up just fine. th...

Newbie

  Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do ...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
  • 0 likes

Solved!! Store offline content in the SD card.

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space. I searched, and found this link:https://support.sp...

Regular

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space....

1168471053

Regular

2529 Views

5 replies

0 likes

  • 2529 Views
  • 5 replies
  • 0 likes

Solved!! Help! Repeat-shuffle , like-dislike

Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlist it works fine there are shuffle and repeat button...

Casual Listener

Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlis...

Trap380

Regular

2065 Views

8 replies

1 likes

  • 2065 Views
  • 8 replies
  • 1 likes

Shuffle play plays the same songs in the same order

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only temporary fix is to go to a daily mix and skip a few ...

Casual Listener

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only te...

Trap380

Regular

2449 Views

3 replies

8 likes

  • 2449 Views
  • 3 replies
  • 8 likes

Superuser Contribution when searching a song in playlist, a random song starts to play

PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...

Casual Listener

  Plan Premium Country  TR Device Samsung Galaxy S7 Operating System Android   My Question or Issue  when I search for a song in my playlists and click on it to play, a...

Alfredo

Roadie

1035 Views

3 replies

0 likes

  • 1035 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app stops working after adding local files

PlanPremiumCountry USDeviceGalaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has ...

Casual Listener

Plan Premium Country  US Device Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  App continues to crash after adding local files to my Playlist. However, t...

Alfredo

Roadie

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

No music or playlist after signing in

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music) After login my premium subscription was gone with all my albums and playlist. I subscribe again to premium and still no playlist or music. PLEASE HEL...

Newbie

I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music)  After login my premium subscription was gone with all my albums and playlist. I subscribe a...

Joe

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Albums don't show songs at all songs

PlanPremium Operating Systemandroid/web player My Question or Issue When I add/download an album the songs of that album don't show up at my all songs and the album/songs don't show up the artists tab.

Casual Listener

Plan Premium     Operating System android/web player   My Question or Issue  When I add/download an album the songs of that album don't show up at my all songs and the alb...

Loxer

Community Legend

1550 Views

5 replies

0 likes

  • 1550 Views
  • 5 replies
  • 0 likes

Ordering Playlists on Android

PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0 My Question or IssueIs there currently any way to order the songs in a created playlist on Android? This feature is currently available on IOS, Mac, and Windows, howeve...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy 8 Operating System Android Version 8.0.0   My Question or Issue Is there currently any way to order the songs in a created ...

Joe

Community Legend

533 Views

1 replies

0 likes

Android
ordering
  • 533 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No heart and block buttons on daily mix

Hey, was hoping to find a clearer answer here- When i first joined spotify i had the option to heart or block a song from my daily mix, after i got the premium account the buttons disappeared, Now i have a plus sign and no option to dislike a song on...

Casual Listener

Hey, was hoping to find a clearer answer here-  When i first joined spotify i had the option to heart or block a song from my daily mix, after i got the premium account the buttons disappeared,...

user-removed

Not applicable

1930 Views

5 replies

1 likes

  • 1930 Views
  • 5 replies
  • 1 likes

Storage: Spotify only uses phone, not SD Card

Hi guys,I posted this as review in the Google play store as well but never got any feedback. Your help is much appreciated!Vanessa Starting to get really upset... Been fighting with this app for severalmonths now as it keeps moving itself as well as ...

Casual Listener

Hi guys, I posted this as review in the Google play store as well but never got any feedback.  Your help is much appreciated! Vanessa    Starting to get really upset... Been fight...

jbjcubs

Newbie

5916 Views

12 replies

2 likes

  • 5916 Views
  • 12 replies
  • 2 likes

Spotify android

Whenever i open spotify, it says my internet is not connected and i can't listen to any song or anything else, while every other app i use just works.Anyone who knows what to do?

Newbie

Whenever i open spotify, it says my internet is not connected and i can't listen to any song or anything else, while every other app i use just works. Anyone who knows what to do?  

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

[Android] Offline music

PlanPremiumCountry BrazilDeviceMoto G5S plusOperating SystemAndroid 7.1.1 My Question or Issue I suggest Spotify to add a confirmation window when disabling a playlist available offline. I normally use my phone with the right hand, and sometimes, whe...

Visitor

Plan Premium Country  Brazil Device Moto G5S plus Operating System Android 7.1.1   My Question or Issue  I suggest Spotify to add a confirmation window when disabling a playl...

Loxer

Community Legend

562 Views

1 replies

1 likes

  • 562 Views
  • 1 replies
  • 1 likes

Shuffle is not permanent

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to get quite annoying. How do I make it permanent aga...

Casual Listener

Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to...

avemarie11

Casual Listener

1721 Views

5 replies

6 likes

  • 1721 Views
  • 5 replies
  • 6 likes