Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

207481 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 207481 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

555195 Views

78 replies

3 likes

  • 555195 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

459999 Views

575 replies

39 likes

Account
Free
  • 459999 Views
  • 575 replies
  • 39 likes

Sync shazam with spotify problem

PlanFreeCountrySerbia DeviceHuawei P9 lite mini (SLA-L02C432B152)Operating SystemAndroid 7.0 My Question or Issue How can i connect my shazam to my spotify so i can get all my shazamed stracks in spotify playlist? There is a playlist on spotify calle...

Casual Listener

Plan Free Country Serbia   Device Huawei P9 lite mini (SLA-L02C432B152) Operating System Android 7.0   My Question or Issue  How can i connect my shazam to my spotify s...

Joe

Community Legend

1490 Views

3 replies

0 likes

  • 1490 Views
  • 3 replies
  • 0 likes

Android sound lag

Hey,I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally tried everything i found on the internet:- Full wipe- ...

Casual Listener

Hey, I use Spotify premium since a pretty long time and always had playback problems on my SM-N9005 (hlte). Since it got way worse in the last few months im gonna ask for help here, ive litterally t...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Can't set quality of songs

PlanPremiumDeviceXiaomi Redmi Note 3 ProOperating SystemMIUI 9 (Android 6.0.1)My Question or Issue If i set the music quality to higher options (for both download and streaming), when i close the app and i open It again, the settings return to automa...

Casual Listener

Plan Premium Device Xiaomi Redmi Note 3 Pro Operating System MIUI 9 (Android 6.0.1) My Question or Issue  If i set the music quality to higher options (for both download and streaming), w...

Loxer

Community Legend

1111 Views

5 replies

0 likes

  • 1111 Views
  • 5 replies
  • 0 likes

Way to chat with other users

  Hi is there a way to chat with other users? 

Music Fan

    Hi is there a way to chat with other users? 

Loxer

Community Legend

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Uploading album

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it

Newbie

Hi all may have already been asked but I have a album on my Samsung galaxy note 8 android and was wondering how to upload to my Spotify account which is premium family I need help to upload it  ...

Loxer

Community Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Can Spotify support DLNA

PlanPremiumCountry MalaysiaDevice(Lenovo vibe P1)Operating System(Android.) My Question or Issue Can we have Spotify to support DLNA ?

Newbie

Plan Premium Country  Malaysia Device (Lenovo vibe P1) Operating System (Android.)   My Question or Issue  Can we have Spotify to support DLNA ?

dtse46s345serts

Newbie

10926 Views

2 replies

4 likes

  • 10926 Views
  • 2 replies
  • 4 likes

Superuser Contribution Switch app memory to SD card and lost all downloads

PlanPremiumCountryCanada DeviceDeWaltOperating SystemAndroid 6.0 My Question or Issue I switched my app to save to the SD card and now I have to RE sign in every time I open the app and all my downloads are gone!!Don't want to use internal storage.An...

Newbie

Plan Premium Country Canada  Device DeWalt Operating System Android 6.0   My Question or Issue  I switched my app to save to the SD card and now I have to RE sign in every ti...

Alfredo

Roadie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Playlist

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist?Plan PremiumCountry Brasil DeviceSamsung J7 PrimeOperating SystemAndroid

Newbie

Como faço para colocar o filtro de últimas músicas adicionadas na Playlist como ordem padrão da Playlist? Plan Premium Country  Brasil  Device Samsung J7 Prime Operating System ...

Bittencourt

Spotify Star

535 Views

1 replies

0 likes

Samsung
  • 535 Views
  • 1 replies
  • 0 likes

Cannot download local files to spotify app for android

PlanPremiumCountryUSA Device(Samsung Galaxy 9+, Macbook Pro late 2016)Operating System(Android Oreo, High Sierra) My Question or IssueLocal files in playlists do not get downloaded. The songs remain shaded gray. It appears the playlists does not sync...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9+, Macbook Pro late 2016) Operating System (Android Oreo, High Sierra)   My Question or Issue Local files in playlists do ...

Joe

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Can't browse, search, or use radio

PlanPremiumCountry CanadaDevicePixelOperating SystemAndroid 8.1.0 My Question or IssueI'm connected to the internet but can't browse, search, or use radio on spotify. I've done a clean install, and I'm able to browse websites on wifi and mobile, but ...

Casual Listener

Plan Premium Country  Canada Device Pixel Operating System Android 8.1.0   My Question or Issue I'm connected to the internet but can't browse, search, or use radio on spotify. I'...

Unholydaemon

Casual Listener

902 Views

1 replies

2 likes

  • 902 Views
  • 1 replies
  • 2 likes

Playlist is there a way I can put my playlist in order of the date I put them ?

PlanFree/Premium DeviceGalaxy 6 My Question or Issue Playlist is there a way I can put my playlist in order of the date I put them ?

Casual Listener

Plan Free/Premium   Device Galaxy 6   My Question or Issue  Playlist is there a way I can put my playlist in order of the date I put them ?  

Loxer

Community Legend

1073 Views

4 replies

0 likes

  • 1073 Views
  • 4 replies
  • 0 likes

Solved!! cache memory limit?

PlanPremiumCountryFrance Devicesamsung Galaxy A5 2017Operating SystemAndroid Oreo My Question or Issue What is the cache limit of the Android app? It seems that it doesn't exist...Thanks.

Roadie

Plan Premium Country France   Device samsung Galaxy A5 2017 Operating System Android Oreo   My Question or Issue  What is the cache limit of the Android app? It seems t...

Joe

Community Legend

4062 Views

2 replies

5 likes

  • 4062 Views
  • 2 replies
  • 5 likes

Can no longer play a song from search results after pressing thumbs down on it in a radio station

PlanPremiumCountryUnited KingdomDeviceOneplus ThreeOperating SystemAndroid 8.0.0 My Question or IssueI'm using Spotify 8.4.60.701 armV7.I searched for "This is America" by Childish Gambino, and it came up in my search results, so I pressed the result...

Casual Listener

Plan Premium Country United Kingdom Device Oneplus Three Operating System Android 8.0.0   My Question or Issue I'm using Spotify 8.4.60.701 armV7. I searched for "This is America...

jacharaka

Casual Listener

1263 Views

1 replies

0 likes

bug android
radio controls
search bug
  • 1263 Views
  • 1 replies
  • 0 likes

Latest update Android pixel xl

PlanFree/PremiumCountry USADevicePixel XLOperating System Android Oreo 8.1My Question or Issue Please fix the issues in the latest update on Spotify. I just got done saying how reliable Spotify is. But the latest update has really been screwy. I am a...

Newbie

Plan Free/Premium Country  USA Device Pixel XL Operating System  Android Oreo 8.1 My Question or Issue  Please fix the issues in the latest update on Spotify. I just got done ...

Loxer

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Sharing songs through Facebook messenger

PlanPremiumCountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo My Question or Issue Everytime a friend shares a song through Facebook messenger and I click on the song, messenger will open Spotify but Spotify will not take me to the location of t...

Casual Listener

Plan Premium Country U.S. Device Galaxy S9+ Operating System Android Oreo   My Question or Issue  Everytime a friend shares a song through Facebook messenger and I click on the so...

5904 Views

0 replies

6 likes

  • 5904 Views
  • 0 replies
  • 6 likes

Spotify bugging out

PlanPremiumCountry NorwayDevice(, Samsung Galaxy s7 edge)Operating System(Android.) My Question or Issue The app randomly starts up. Doesn't close when I want it to. Stops mid song and freezes so I can't pause, close, change song or anything. It simp...

Newbie

Plan Premium Country  Norway Device (, Samsung Galaxy s7 edge) Operating System (Android.)   My Question or Issue  The app randomly starts up. Doesn't close when I want it to...

1380 Views

0 replies

0 likes

  • 1380 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music player issues on android

PlanPremiumCountryThe Netherlands DeviceOneplus 5tOperating SystemAndroid 8.1.0 My Question or IssueI'm having multiple issues with the music player. - I can't skip more than 2 songs in a row. When I leave the screen and go back in I can skip 2 songs...

Newbie

Plan Premium Country The Netherlands  Device Oneplus 5t Operating System Android 8.1.0   My Question or Issue I'm having multiple issues with the music player.  - I can't sk...

Alfredo

Roadie

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover Weekly not updated since April 23d

Hello, My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and they did that. It might have something to do with that. Anyone know...

Casual Listener

Hello,   My Discover Weekly playlist has not been updated since April 23. I do like this option so I would like to have it back. I contacted Spotify in April to merge two accounts, and th...

Alfredo

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using US credit card to PH

Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here in the philippines?

Newbie

Hi. I would like to use my US credit card here in the philippines but I can't use it. It won't let me pay. And I don't have a bank account here in the philippines. How can I pay using that card here ...

Alfredo

Roadie

1883 Views

1 replies

0 likes

  • 1883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs

Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I know which songs are downloaded or not, to listen of...

Newbie

Okay so I've just got premium since the new update and I get that you have to 'like' songs and it adds them to your favourites, instead of actually clicking "download" like before, but now how do I k...

Alfredo

Roadie

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes