Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
a week ago
Timbo6sic6
Casual Listener
68340 Views
69 replies
26 likes

68340 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29038 Views
5 replies
0 likes

29038 Views
5 replies
0 likes

Solved!! Extreme quality cannot be selected for Streaming in Android App

PlanPremiumCountryRomania DeviceSamsung Galaxy S7Operating SystemAndroid Nougat My Question or IssueIn the latest version of Android App (8.4.55.521 armV7) I cannot select anymore "Extreme quality" under Streaming. I have just "Very High" as maximum ...

RaduN
Casual Listener
Plan Premium Country Romania Device Samsung Galaxy S7 Operating System Android Nougat My Question or Issue In the latest version of Android App (8.4.55.521 armV7) I c...
2018-06-05 9:36:58 AM
2018-06-08 11:17:55 PM
RaduN
Casual Listener
1049 Views
2 replies
0 likes

1049 Views
2 replies
0 likes

"Artist" filter messed up

Hey whoever reads this.I've been wondering if I am the only one with this problem but when I turn on the artist filter I usually got all the songs of the artists sorted by album but now they are just completely random without any system behind it (or...

JasWayne
Newbie
Hey whoever reads this. I've been wondering if I am the only one with this problem but when I turn on the artist filter I usually got all the songs of the artists sorted by album but now they are ju...
2018-05-15 5:49:38 PM
2018-06-08 11:13:43 PM
Palamulu
Newbie
803 Views
3 replies
3 likes

803 Views
3 replies
3 likes

Superuser Contribution App not showing premium features

My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.When I go to my profile online, it shows as premium user.I need to ...

KyaJae
Newbie
My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything. When I...
2018-06-06 3:15:41 AM
2018-06-08 10:52:02 PM
SergioDavid
Roadie
437 Views
1 replies
0 likes

437 Views
1 replies
0 likes

Superuser Contribution App shuts down all the time

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Czech republicDeviceHuawei p9 liteOperating SystemAndroid My Question or Issue Hey guys, last few days Spotify com...

mhkgqk_-qn0pf
Newbie
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Czech republic Device Huawei p9 lite Operating ...
2018-06-06 10:11:23 PM
2018-06-08 10:47:41 PM
SergioDavid
Roadie
393 Views
1 replies
0 likes

393 Views
1 replies
0 likes

My music stops in 10 seconds

I am a new artist and Spotify user and after 10 seconds my music stops! Any help please? Thank you

cacauceluque
Regular
I am a new artist and Spotify user and after 10 seconds my music stops! Any help please? Thank you
2018-06-08 10:39:00 PM
490 Views
0 replies
0 likes

490 Views
0 replies
0 likes

"Add songs" button removed when accessing playlist

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Version: 8.4.56.803 armV7My Question or Issue Just today, I have noticed that every time I access one of my playlists, the "add songs" button is now gone. I do not know wheth...

mad1998
Regular
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 7.0 Version: 8.4.56.803 armV7 My Question or Issue Just today, I have noticed that every ti...
2018-06-08 10:13:41 PM
420 Views
0 replies
1 likes

420 Views
0 replies
1 likes

Solved!! Spotify doesn't launch anymore

PlanPremiumCountry FranceDeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day...

1s-vlw_je9aiw
Regular
Plan Premium Country France Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I...
2018-06-06 5:09:22 PM
2018-06-08 10:10:56 PM
1s-vlw_je9aiw
Regular
1145 Views
7 replies
2 likes

1145 Views
7 replies
2 likes

Spotify doesn't lauch

PlanPremiumCountry DeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i ha...

1s-vlw_je9aiw
Regular
Plan Premium Country Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I unins...
2018-06-06 5:06:29 PM
2018-06-08 7:20:55 PM
1s-vlw_je9aiw
Regular
858 Views
5 replies
2 likes

858 Views
5 replies
2 likes

Mobile bandwidth still occurs with offline playlists

PlanPremium w/ HuluCountry USADeviceLG Zone 3, Linux DesktopOperating SystemAndroid, Debian My Question or Issue OK this is extremely annoying:I recently purchased a bluetooth speaker, and I was really enjoying the convienence of being able to contro...

venom400
Roadie
Plan Premium w/ Hulu Country USA Device LG Zone 3, Linux Desktop Operating System Android, Debian My Question or Issue OK this is extremely annoying: I recently purc...
2018-06-08 6:41:19 PM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Missing many spotify features

I previously had a spotify account (free account) however i wanted a new one because that account was used by alot of my friends so i made a new free account for myself. When i made the new account, i found that my spotify layout is completey differe...

thegoldenblackn
Casual Listener
I previously had a spotify account (free account) however i wanted a new one because that account was used by alot of my friends so i made a new free account for myself. When i made the new account, ...
2018-06-08 1:08:59 PM
2018-06-08 6:30:46 PM
Joe
Community Legend
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Not able to open spotify

Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point it would crash, every time I attempt to open the ap...

o7d38gi-n_7l
Newbie
Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point ...
2018-06-05 11:53:59 PM
2018-06-08 6:29:37 PM
DieTubameister
Newbie
1068 Views
6 replies
5 likes

1068 Views
6 replies
5 likes

Autoplay won't stop

I've turned autoplay off but random song not in my playlist keep playing. It doesn't say any songs were added and yet new songs I've never heard keep playing despite autoplay being off.

Satium
Newbie
I've turned autoplay off but random song not in my playlist keep playing. It doesn't say any songs were added and yet new songs I've never heard keep playing despite autoplay being off.
2018-06-08 1:12:53 PM
2018-06-08 6:29:13 PM
Joe
Community Legend
904 Views
1 replies
0 likes

904 Views
1 replies
0 likes

Can't Sync local files from PC to Phone

I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, allowing all spotify.exe's to get through. I have th...

FRANKUNDERWOOD
Casual Listener
I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, a...
2017-07-22 1:31:42 PM
2018-06-08 5:13:56 PM
Mythopoet12
Newbie
10103 Views
10 replies
2 likes
andriod
htc
local files
not working
Sync to Phone

10103 Views
10 replies
2 likes

Stop "Currently Playing" notification

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid Oreo (8.0) My Question or Issue I've noticed a recent "feature" that will display a "Now Playing" notification on my phone when I have the desktop app playing on a computer (doesn't...

cbpvsu_-st8xw
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android Oreo (8.0) My Question or Issue I've noticed a recent "feature" that will display a "Now Playin...
2018-06-08 4:42:33 PM
541 Views
0 replies
0 likes

541 Views
0 replies
0 likes

Gear S3 not playing sound when using spotify

Hi!So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and my headphones and had a great time. now it just does...

user-removed
Visitor
Hi! So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and...
2018-03-21 11:19:37 AM
2018-06-08 3:52:18 PM
ed12_-wlcjnrh
Newbie
2446 Views
3 replies
6 likes

2446 Views
3 replies
6 likes

Ya no puedo escuchar mis listas de reproduccion con archivos locales.

PlanFreeCountryEspaña DeviceLG G5Operating SystemAndroid 7.0 My Question or Issue Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el movil. Las listas han sido creadas en el ordenador con la app de SPOTIFY para Windows ...

_gbu4trvk-gda
Newbie
Plan Free Country España Device LG G5 Operating System Android 7.0 My Question or Issue Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el ...
2018-06-08 3:49:16 PM
2536 Views
0 replies
1 likes

2536 Views
0 replies
1 likes

Bluetooth metadata not updated in BMW

PlanPremiumCountryLatvia DeviceHuawei P20 ProOperating SystemAndroid Oreo 8.1.0 My Question or IssueHello, Recently bought Huawei P20 Pro, when connected to my BMW F10 2015 it is not possible to switch songs on the steering wheel, everything else wor...

11181760868
Newbie
Plan Premium Country Latvia Device Huawei P20 Pro Operating System Android Oreo 8.1.0 My Question or Issue Hello, Recently bought Huawei P20 Pro, when c...
2018-05-29 10:09:36 PM
2018-06-08 1:55:42 PM
kentivar
Newbie
938 Views
2 replies
0 likes

938 Views
2 replies
0 likes

La aplicación tarda en cargar

PlanPremiumCountry SpainDeviceXiaomi Redmi 4Operating SystemAndroid 6 My Question or IssueLlevo varios meses siendo usuario de Spotify y no tuve problemas al principio, pero llevo unos últimos meses en los que la aplicación, normalmente, tarda mucho ...

user-removed
Visitor
Plan Premium Country Spain Device Xiaomi Redmi 4 Operating System Android 6 My Question or Issue Llevo varios meses siendo usuario de Spotify y no tuve problemas al ...
2018-06-08 1:25:14 PM
19248 Views
0 replies
20 likes

19248 Views
0 replies
20 likes

Selecting a new song in a playlist turns off shuffle and repeat

Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembered that shuffle or repeat was on instead of having t...

TheLastUnknown
Casual Listener
Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembere...
2018-03-26 6:18:02 PM
2018-06-08 11:57:53 AM
SneakyBear
Casual Listener
10948 Views
34 replies
16 likes

10948 Views
34 replies
16 likes

Interruption during playback and problem on skip track

PlanPremiumCountryItalyDeviceSony Xperia X PerformanceOperating SystemAndroid 8.0 My Question or IssueFrom current version 8.4.55.521.armv7 and previos version also I'm experiencing random interruption (of about 1 second) during playback! This happen...

dynax
Newbie
Plan Premium Country Italy Device Sony Xperia X Performance Operating System Android 8.0 My Question or Issue From current version 8.4.55.521.armv7 and previos version also I'm exper...
2018-06-08 11:25:32 AM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

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