Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
119017 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
240090 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
601102 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493406 Views
581 replies
42 likes
PlanPremiumCountryAustria DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHi! When when I want to hear my playlist it always stops in the middle of EVERY song! I have to unlock my phone and press again play. My internet is work...
Plan Premium Country Austria Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Hi! When when I want to hear my playlist it always stops ...
Community Legend
852 Views
1 replies
0 likes
PlanPremiumCountryBrazil DeviceSamsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest quality is now "Very High". I'm aware of the other similar thread, however, people there are talkin...
Plan Premium Country Brazil Device Samsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest qualit...
Community Legend
1152 Views
1 replies
0 likes
My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My account is premium!
My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My a...
Newbie
60657 Views
22 replies
30 likes
My Question or Issue Look at the pic
My Question or Issue Look at the pic
Regular
2999 Views
25 replies
0 likes
None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version
None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version &n...
Casual Listener
800 Views
2 replies
0 likes
PlanPremiumCountry NetherlandsDeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But he won't download the music for the offline modus. He never had a problem with that's before (...
Plan Premium Country Netherlands Device Oneplus 6 Operating System Android 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But ...
Casual Listener
4216 Views
4 replies
0 likes
Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit the wrong button or the app opens instead. It's rea...
Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit ...
Community Legend
922 Views
1 replies
0 likes
I have premium and have news version of spoti
I have premium and have news version of spoti
Regular
473 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust picked up a gear S3 and got the spotify app all set up. One question i have is does it auto switch from wifi to 4g and vice versa? I see ...
Plan Free/Premium Country Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Just picked up a gear S3 and got the spotify app all set...
Community Legend
689 Views
3 replies
0 likes
PlanPremiumCountrySouth AfricaDevice(Samsung Galaxy S8Operating System(Android Oreo) My Question or IssueWhen you start a Radio you cannot see the playlist queue. This becomes an irritation especially when you add songs to the queue, as you want to s...
Plan Premium Country South Africa Device (Samsung Galaxy S8 Operating System (Android Oreo) My Question or Issue When you start a Radio you cannot see the playlist queue. This b...
Community Legend
450 Views
1 replies
0 likes
On Android 6.0, Galaxy S6 Filtering stopped working again. This thing has been on and off for months now. It gets fixed in one update, and then when a new version comes out, filters stop working again. It's really frustrating. You should really give ...
On Android 6.0, Galaxy S6 Filtering stopped working again. This thing has been on and off for months now. It gets fixed in one update, and then when a new version comes out, filt...
Roadie
579 Views
1 replies
0 likes
I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?
I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?
Roadie
528 Views
1 replies
0 likes
PlanPremiumCountry LatviaDeviceXiaomi Redmi 5 PlusOperating SystemAndroid 7.1.2My Question or Issue The music stops from time to time while listening to it when headphones are plugged in. They're brand new and the music stops(not always, sometimes) w...
Plan Premium Country Latvia Device Xiaomi Redmi 5 Plus Operating System Android 7.1.2 My Question or Issue The music stops from time to time while listening to it when headphones...
Roadie
424 Views
1 replies
0 likes
So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just wouldnt even do anything. I tried going to the album, bu...
So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just would...
Roadie
1080 Views
3 replies
0 likes
I just noticed that in the latest release of Spotify, in the Settings menu there' no Storage options anymore. Is there a way to change the storage option from Device to micro SD card, like in old versions?
I just noticed that in the latest release of Spotify, in the Settings menu there' no Storage options anymore. Is there a way to change the storage option from Device to micro SD card, like i...
Roadie
1198 Views
7 replies
0 likes
PlanPremiumDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid Oreo My Question or IssueThere was a time when I could listen to music on my phone using Spotify and then connect to my Alexa Echo Dots. But for some reason, those devices are no longer vi...
Plan Premium Device Samsung Galaxy 7 Edge Operating System Android Oreo My Question or Issue There was a time when I could listen to music on my phone using Spotify and then conne...
Casual Listener
2337 Views
1 replies
0 likes
PlanPremiumCountry United States Device Samsung Galaxy s9 plus My Question or Issue Started about 3 weeks ago, I'll put on my play list and if I dont touch my phone after the 3rd song spotify stops playing. Restarted and still having the issue.
Plan Premium Country United States Device Samsung Galaxy s9 plus My Question or Issue Started about 3 weeks ago, I'll put on my play list and if I dont ...
Casual Listener
6966 Views
2 replies
0 likes
I've recently purchased an android device and installed Spotify on it. When I go to play my playlist, I can only play in shuffle mode, and it works like a suggestion mode because I can't rewind my song, can only go forward, and have the options to li...
I've recently purchased an android device and installed Spotify on it. When I go to play my playlist, I can only play in shuffle mode, and it works like a suggestion mode because I can't rewind my so...
Community Legend
513 Views
1 replies
0 likes
I am one of the premium users that hit the "saved songs" limit. Long standing paying user that refered more than 5-10 people and paying for ~2years. I find it unacceptable that paying users are being limited by what's sold as an unlimited library. I ...
I am one of the premium users that hit the "saved songs" limit. Long standing paying user that refered more than 5-10 people and paying for ~2years. I find it unac...
Community Legend
510 Views
1 replies
2 likes
