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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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[Issue] Being logged in to multiple devices causes large playlist to only loop the queued 50 songs

Spotify UsernameerichovisPlanPremiumCountry USA DeviceGalaxy S7 Edge, Windows 10Operating SystemAndroid 7.0, Windows 10 My Question or Issue It's been reported to them multiple times. How hard can it be to sync a full playlist to the active session i...

Newbie

Spotify Username erichovis Plan Premium Country  USA   Device Galaxy S7 Edge, Windows 10 Operating System Android 7.0, Windows 10   My Question or Issue   It's been ...

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Gif cover on android

Spotify Username21vhzuvkjgev4h3vcvmyrz3zyPlanPremiumCountry netherlandsDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 (nougat) My Question or IssueI saw a friend who had this cool feature of which he had a gif or at least a moving picture as...

Casual Listener

Spotify Username 21vhzuvkjgev4h3vcvmyrz3zy Plan Premium Country  netherlands Device Samsung Galaxy S6 Edge Operating System Android 7.0 (nougat)   My Question or Issue I saw a f...

bramvanabel

Casual Listener

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Playlist Nonesense

Spotify UsernamewardenmisterPlanPremiumCountry USADeviceLG Stylo 2Operating System Android Oreo My Question or Issue Why are my playlists putting the songs in an album out of order on mobile despite hitting the album order

Casual Listener

Spotify Username wardenmister Plan Premium Country  USA Device LG Stylo 2 Operating System  Android Oreo   My Question or Issue  Why are my playlists putting the ...

Jayhawk

Newbie

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Podcasts Resetting After Removing Headphones

Spotify UsernamekoladaohioPlanPremiumCountry USDeviceLGv20Operating SystemAndroid 7.0 My Question or IssueAlmost everytime I remove my headphones or AUX cable, the podcast I'm listening to restarts to the begining. It makes it really hard to find my ...

Newbie

Spotify Username koladaohio Plan Premium Country  US Device LGv20 Operating System Android 7.0   My Question or Issue Almost everytime I remove my headphones or AUX cable, the p...

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Superuser Contribution Shuffle and repeat reset everytime

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app. DeviceGoogle Nexus 6Operating SystemAndroid 7.1.1

Casual Listener

The shuffle and repeat settings are reset everytime I play a song. I am using a premium plan and on Android 7.1.1 with latest spotify app.   Device Google Nexus 6 Operating System Android 7...

sidsinha90

Casual Listener

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Missing Artist Bio May 2018 Update

My Question or Issue After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app?Is there still a way to view?

Newbie

  My Question or Issue  After the May 2018 "Free User" update, artist bio is longer visible. Was this removed from the free app? Is there still a way to view?

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Spotify clicking through filter?

PlanPremium CountryUSA Device Samsung Galaxy S8 Operating SystemAndroid My Question or Issue So basically what's happening is that when I go to my playlist and I only want to hear songs by Eric Church or Sara Evans I type in the filter box their name...

Casual Listener

  Plan Premium   Country USA   Device  Samsung Galaxy S8   Operating System Android   My Question or Issue  So basically what's happening is that when...

Hivro

Casual Listener

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External HDD desktop to android

I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (because I have a hardwired connection) and then have the spoti...

Casual Listener

  I recently purchased an android head unit for my vehicle which supports external HDD via USB. I am wondering if I am able to save playlists from my desktop's spotify to this external HDD (bec...

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Spotify does not have "songs" tab, changed "artist" tab, changed playlists, no shuffle all. Help?

PlanFreeCountry USADeviceSamsung Gs8Operating SystemAndroid My Question or IssueYesterday evening, everything was fine. What I'm assuming was an update basically destroyed everything I loved about spotify.I don't have a "songs" tab at all anymore.My ...

Newbie

  Plan Free Country  USA Device Samsung Gs8 Operating System Android   My Question or Issue Yesterday evening, everything was fine. What I'm assuming was an update basically...

1eieo-j9cm_yn

Casual Listener

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[Android] You are currently set to offline and can't login

Spotify UsernamestratogrrlPlanFree/PremiumCountry Device Operating SystemAndroid v7.0 My Question or Issue Whenever I try to log in to latest updated from Google Play Spotify by either facebook or with username or password I get a dialogwindow with t...

Regular

Spotify Username stratogrrl Plan Free/Premium Country   Device   Operating System Android v7.0   My Question or Issue  Whenever I try to log in to latest updated from ...

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premium dosent work

Spotify Username31geu5kdz6euv4zcqooylxpqgeuuPlanPremiumCountryisrael Devicegalaxy a5 2017 My Question or Issuei bought premium and the premium dosent update on my phone device so i bought and im with the free help quick plz

Newbie

  Spotify Username 31geu5kdz6euv4zcqooylxpqgeuu Plan Premium Country israel  Device galaxy a5 2017     My Question or Issue i bought premium and the premium dosent upd...

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Loging in in galaxy s8

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login pageIm for israel

Newbie

When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login page Im for israel

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Shuffle wont stay on

Spotify Username PlanPremiumCountry NorwayDeviceSony xzOperating SystemAndriod My Question or Issue My spotify refuses to remember that i want it to shuffle, only a song or 2 later it goes back to following the list down

Casual Listener

Spotify Username   Plan Premium Country  Norway Device Sony xz Operating System Andriod   My Question or Issue  My spotify refuses to remember that i want it to shuffl...

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Spotify Samsung Galaxy Note 5 keep stop goin to next song after play several song

Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im using Spotify already for about 1.5 year, this issue came up at about l...

Newbie

Im using latest version Spotify Premium on Samsung Galaxy note 5.   No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong.   Im us...

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Premium Download frozen

Spotify UsernamesimonmeehangrayPlanPremiumCountryIreland DeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhenever I click "Download" on a track, album, playlist or podcast episode, I see the grey downward-pointing arrow, as if the do...

Casual Listener

Spotify Username simonmeehangray Plan Premium Country Ireland  Device Samsung A5 2017 Operating System Android   My Question or Issue Whenever I click "Download" on a track, alb...

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Solved!!Superuser Contribution When someone uses Alexa in my house my phone runs Spotify

I have an Alexa linked to Spotify and the Spotify application on my phone If someone at home uses Spotify through Alexa my phone immediately loads the Spotify application even if I am miles away from home. For the last 2-3 months I have reached my da...

Casual Listener

I have an Alexa linked to Spotify and the Spotify application on my phone   If someone at home uses Spotify through Alexa my phone immediately loads the Spotify application even if I am miles ...

Alfredo

Roadie

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(PREMIUM USER) Cant play selected song (thru the playlist search box) only goes random

I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i select it, the spotify doesnt play that song.inste...

Newbie

I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i...

palerme

Newbie

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Superuser Contribution Linking Account To Facebook

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help me?

Newbie

So I have the LG V30+ and the Spotify App. When I try liking my Facebook account through the app it only shows a blank page. I've never linked my Facebook to Spotify before. Can someone please help m...

Alfredo

Roadie

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Superuser Contribution family premium

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet... it lets me enter his information but will not continue with the sign up....it wont light up the submit button?? The app is downloaded a...

Casual Listener

I got the rest of my family set up on the family premium.... However I cannot get it to work on my son's tablet...  it lets me enter his information but will not continue with the sign up....it ...

Alfredo

Roadie

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Autoplay not working in new Spotify Free

Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile.2. Go into the Settings screen, and turn on Autoplay.3. Press Home, and then ...

Casual Listener

Hello,   I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce:   1. Start new version of Spotify Free mobile. 2. Go ...

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