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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117227 Views

27 replies

4 likes

  • 117227 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

235647 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 235647 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

596431 Views

79 replies

3 likes

  • 596431 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

489134 Views

581 replies

42 likes

Account
Free
  • 489134 Views
  • 581 replies
  • 42 likes

Superuser Contribution Unable to sign in after being signed out while being offline

PlanPremium DeviceMotorola G5s PlusOperating SystemAndroid 7.1.1 My Question or Issue So, I was on holiday where I was using a shared network. Therefore I had to put Spotify on offline to avoid having it downloading songs. Not a problem for me, yet. ...

Casual Listener

Plan Premium  Device Motorola G5s Plus Operating System Android 7.1.1   My Question or Issue  So, I was on holiday where I was using a shared network. Therefore I had to put Sp...

Alfredo

Roadie

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Playlist That Isn't Mine Appears As App

PlanPremiumCountryUSADeviceSamsung S7 My Question or IssueOne day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut directly to the music. Is it possible for a friend or someone to have sen...

Newbie

Plan Premium Country USA Device Samsung S7   My Question or Issue One day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut d...

Alfredo

Roadie

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories is not available.

PlanPremiumCountryTurkey DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueAs of today, I still cannot see the option to share songs from Spotify to Instagram Stories. My OS and Android versions are 5.1.3 Oxygen OS and 8.1.0 Android. A...

Newbie

Plan Premium Country Turkey   Device OnePlus 5T Operating System Android Oreo   My Question or Issue As of today, I still cannot see the option to share songs from Spotify t...

Alfredo

Roadie

2810 Views

1 replies

0 likes

  • 2810 Views
  • 1 replies
  • 0 likes

Is it possible to change the vibe of daily mix manually?

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. So I started to ban those favorite artists and even...

Visitor

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. ...

Loxer

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Notification Bar

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating

Regular

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating 

Loxer

Community Legend

1213 Views

5 replies

0 likes

  • 1213 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Streaming quality "extreme" gone / replaced

Hi guys Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high".Been reading conflicting report of the bitrate for the new "very high" setting.Please confirm the bitrate

Regular

Hi guys    Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high". Been reading conflicting report of the bitrate for the new "very high" setting. ...

Alfredo

Roadie

7795 Views

7 replies

0 likes

  • 7795 Views
  • 7 replies
  • 0 likes

Help me ._.

How i fix this

Regular

How i fix this

Zaki100

Regular

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Music pauses in the middle of song

PlanPremiumCountryAustria DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHi! When when I want to hear my playlist it always stops in the middle of EVERY song! I have to unlock my phone and press again play. My internet is work...

Newbie

  Plan Premium Country Austria   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hi! When when I want to hear my playlist it always stops ...

Loxer

Community Legend

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

Can't select Extreme Quality on download options.

PlanPremiumCountryBrazil DeviceSamsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest quality is now "Very High". I'm aware of the other similar thread, however, people there are talkin...

Newbie

  Plan Premium Country Brazil   Device Samsumg Galaxy J7     So, basically I can no longer set the download quality to extreme, it has disappeared and the highest qualit...

Loxer

Community Legend

1147 Views

1 replies

0 likes

extreme
quality
quality sound
very high
  • 1147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad quality of the sound

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My account is premium!

Casual Listener

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My a...

dedo1911

Newbie

60625 Views

22 replies

30 likes

  • 60625 Views
  • 22 replies
  • 30 likes

Is this a bug lol

 My Question or Issue Look at the pic

Regular

  My Question or Issue  Look at the pic

Zaki100

Regular

2987 Views

25 replies

0 likes

  • 2987 Views
  • 25 replies
  • 0 likes

Android app is unresponsive

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version

Casual Listener

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive   pixel2 on latest version   &n...

martinmcnulty

Casual Listener

798 Views

2 replies

0 likes

  • 798 Views
  • 2 replies
  • 0 likes

Spotify premium won't download music

PlanPremiumCountry NetherlandsDeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But he won't download the music for the offline modus. He never had a problem with that's before (...

Casual Listener

  Plan Premium Country  Netherlands Device Oneplus 6 Operating System Android 8.1   My Question or Issue  I have a premium account and i Just bought the oneplus 6. But ...

Marijeeew

Casual Listener

4208 Views

4 replies

0 likes

  • 4208 Views
  • 4 replies
  • 0 likes

Controls too small

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit the wrong button or the app opens instead. It's rea...

Roadie

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit ...

Loxer

Community Legend

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Is this a bug

I have premium and have news version of spoti

Regular

I have premium and have news version of spoti

Zaki100

Regular

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes

Gear S3 auto switch networks

PlanFree/PremiumCountry DeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust picked up a gear S3 and got the spotify app all set up. One question i have is does it auto switch from wifi to 4g and vice versa? I see ...

Casual Listener

Plan Free/Premium Country   Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just picked up a gear S3 and got the spotify app all set...

Loxer

Community Legend

679 Views

3 replies

0 likes

  • 679 Views
  • 3 replies
  • 0 likes

Radio and Playlist queue compared to Google Music

PlanPremiumCountrySouth AfricaDevice(Samsung Galaxy S8Operating System(Android Oreo) My Question or IssueWhen you start a Radio you cannot see the playlist queue. This becomes an irritation especially when you add songs to the queue, as you want to s...

Newbie

Plan Premium Country South Africa Device (Samsung Galaxy S8 Operating System (Android Oreo)   My Question or Issue When you start a Radio you cannot see the playlist queue. This b...

Loxer

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filtering... again

On Android 6.0, Galaxy S6 Filtering stopped working again. This thing has been on and off for months now. It gets fixed in one update, and then when a new version comes out, filters stop working again. It's really frustrating. You should really give ...

Casual Listener

On Android 6.0, Galaxy S6   Filtering stopped working again.  This thing has been on and off for months now.  It gets fixed in one update, and then when a new version comes out, filt...

Alfredo

Roadie

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I list what album songs come from?

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Newbie

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Alfredo

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random music stop's

PlanPremiumCountry LatviaDeviceXiaomi Redmi 5 PlusOperating SystemAndroid 7.1.2My Question or Issue The music stops from time to time while listening to it when headphones are plugged in. They're brand new and the music stops(not always, sometimes) w...

Casual Listener

Plan Premium Country  Latvia Device Xiaomi Redmi 5 Plus Operating System Android 7.1.2 My Question or Issue  The music stops from time to time while listening to it when headphones...

Alfredo

Roadie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes