Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify Usernamejuliandrago-mtPlanPremiumCountry MaltaDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Whenever I search a playlist for a song it always plays the first song on the playlist regardless of what song I search for....
Spotify Username juliandrago-mt Plan Premium Country Malta Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Whenever I search a playlist ...
Music Fan
743 Views
1 replies
1 likes
Spotify UsernamestillslightlyfrozenPlanFree/PremiumCountry DeviceMoto g5Operating SystemAndroid7 My Question or Issue I can't select a song in my playlist.
Spotify Username stillslightlyfrozen Plan Free/Premium Country Device Moto g5 Operating System Android7 My Question or Issue I can't select a song in my playlist.
Casual Listener
1178 Views
3 replies
0 likes
Spotify Username_rn-o1yw1gyfPlanPremiumCountry PolandDeviceSamsung Galaxy J7, but it also kept happening on LG Stylus 2Operating SystemAndroid 7.0Spotify version: 8.4.54.536 armV7 My Question or IssueWhen I plug in my headphones Spotify turns songs o...
Spotify Username _rn-o1yw1gyf Plan Premium Country Poland Device Samsung Galaxy J7, but it also kept happening on LG Stylus 2 Operating System Android 7.0 Spotify version: 8.4.54.536 ...
424 Views
0 replies
0 likes
Spotify UsernameweswkPlanFree/PremiumCountry U.S.A.DeviceSamsung Galaxy S8 ActiveOperating SystemAndroid My Question or Issue Unresponsive microphone
Spotify Username weswk Plan Free/Premium Country U.S.A. Device Samsung Galaxy S8 Active Operating System Android My Question or Issue Unresponsive microphone
337 Views
0 replies
0 likes
DeviceLG G5Operating SystemAndroid Nougat My Issue I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and frequently go for walks, and when I'm not home I like to listen to music. However...
Device LG G5 Operating System Android Nougat My Issue I am currently using a free account, and it is signed in on my PC at home, as well as on my phone. I bike to work and freque...
299 Views
0 replies
0 likes
PlanFree/PremiumCountry USA Devicesony xz premiumOperating SystemAndroid Oreo My Question or IssueThe Radio feature is now missing from the app. This was really the only useful feature on the mobile version, why did you remove it? I'm on Oreo, so Spo...
Plan Free/Premium Country USA Device sony xz premium Operating System Android Oreo My Question or Issue The Radio feature is now missing from the app. This...
409 Views
0 replies
0 likes
It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue.Spotify UsernamekokeiliPlanPremiumCountry Device(iPhone 10Operating System(iOS 11.) My Question or Issue
It plays one song from a Playlist and then jumps to another playlist. Restarting the device didn't resolve the issue. Spotify Username kokeili Plan Premium Country Device (iPhone ...
573 Views
0 replies
0 likes
spotify updated itself and now i can't find my saved songs? i go to my library and all it shows is my playlists, saved albums and artists. where can i listen to all my saved songs? i am using spotify free.
spotify updated itself and now i can't find my saved songs? i go to my library and all it shows is my playlists, saved albums and artists. where can i listen to all my saved songs? i am using spotify...
Casual Listener
14776 Views
9 replies
9 likes
Spotify Username PlanPremiumCountryIreland DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 My Question or Issue I am frequently seeing a UI bug on my Spotify. I don't see a better way of describing it than with a printscreen. Everything else work...
Spotify Username Plan Premium Country Ireland Device Samsung Galaxy S8+ Operating System Android 8.0 My Question or Issue I am frequently seeing a UI bug on my...
457 Views
0 replies
1 likes
Spotify UsernamemerttomrukkPlanPremiumCountry TurkeyDeviceSamsung s7 edgeOperating SystemAndroid 7.0 My Question or Issue I can't download my musics in local files.I tried many solutions but didn't work. I can see the song in my playlist but I can't ...
Spotify Username merttomrukk Plan Premium Country Turkey Device Samsung s7 edge Operating System Android 7.0 My Question or Issue I can't download my musics in local fi...
287 Views
0 replies
0 likes
My Question or IssueWhere can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News?In the Android Play Store they have a section for each app called "What's New" w...
My Question or Issue Where can i find a detailed list of Android Release Notes / Updates / Updates Description / Update Log / Update Details / Update Notes / Product News? In the Android Play Sto...
Spotify Star
9179 Views
1 replies
27 likes
Operating SystemAndroid v6.0My Question or Issue When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some time, leading to the Wrong username/password error as I have removed ...
Operating System Android v6.0 My Question or Issue When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some...
Regular
4268 Views
4 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Spotify Username PlanPremiumCountry PolandDeviceXiaomi mi5Operating SystemAndroid My Question or Issue Like on topic, i bought Spoti...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Spotify Username Plan Premium Country Poland Device Xiaomi...
325 Views
0 replies
0 likes
Spotify UsernameFelipemozini PlanPremiumCountry Brasil DeviceMoto/Lenovo Z2 playOperating SystemAndroid My Question or Issue What is the regular size in MB for a song in Spotify? I know it depends on the quality settings, but is there a known average...
Spotify Username Felipemozini Plan Premium Country Brasil Device Moto/Lenovo Z2 play Operating System Android My Question or Issue What is the regular s...
1228 Views
0 replies
0 likes
This new update--- I go to playlists, click on what playlist I'd like to hear. Then I ave ti click "see more" to actually see the playlist. I click play on the song I want to hear and it only gives a preview??? Am I missing something?
This new update--- I go to playlists, click on what playlist I'd like to hear. Then I ave ti click "see more" to actually see the playlist. I click play on the song I want to hear and it only gives a...
407 Views
0 replies
0 likes
Spotify Username *Removed username* Plan Premium Country Canada Device LG G5 Operating System Android Nougat My Question or Issue When I'm listening to music it occasionally just stops, even though it says its still playing and i can still skip throu...
Spotify Username *Removed username* Plan Premium Country Canada Device LG G5 Operating System Android Nougat My Question or Issue When I'm listening to musi...
Spotify
1149 Views
4 replies
0 likes
Hi.My problem is rather a common one but I haven't found a working solution yet.As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't sync across any of my devices.Here is the list of things...
Hi. My problem is rather a common one but I haven't found a working solution yet. As in the title - my local files won't sync to my Android device. What is more interesting - my local files won't s...
450 Views
0 replies
1 likes
Spotify UsernameerichovisPlanPremiumCountry USA DeviceGalaxy S7 Edge, Windows 10Operating SystemAndroid 7.0, Windows 10 My Question or Issue It's been reported to them multiple times. How hard can it be to sync a full playlist to the active session i...
Spotify Username erichovis Plan Premium Country USA Device Galaxy S7 Edge, Windows 10 Operating System Android 7.0, Windows 10 My Question or Issue It's been ...
330 Views
0 replies
0 likes
Spotify Username21vhzuvkjgev4h3vcvmyrz3zyPlanPremiumCountry netherlandsDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 (nougat) My Question or IssueI saw a friend who had this cool feature of which he had a gif or at least a moving picture as...
Spotify Username 21vhzuvkjgev4h3vcvmyrz3zy Plan Premium Country netherlands Device Samsung Galaxy S6 Edge Operating System Android 7.0 (nougat) My Question or Issue I saw a f...
Casual Listener
1556 Views
5 replies
0 likes
Spotify UsernamewardenmisterPlanPremiumCountry USADeviceLG Stylo 2Operating System Android Oreo My Question or Issue Why are my playlists putting the songs in an album out of order on mobile despite hitting the album order
Spotify Username wardenmister Plan Premium Country USA Device LG Stylo 2 Operating System Android Oreo My Question or Issue Why are my playlists putting the ...
Newbie
477 Views
3 replies
1 likes
