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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Bug: Podcast playback using bluetooth controls

PlanPremiumCountrySwedenDeviceSamsung Galaxy s8Operating SystemLatest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth connection (earbuds, car system) and press pause on the earbud or car-controls. The pl...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy s8 Operating System Latest Android, whatever that is on s8   My Question or Issue   When you play a podcast with a bluetooth con...

280 Views

0 replies

0 likes

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Why I can't change the timeline of the local files synced with my phone?

PlanPremium CountryBrazil DeviceGalaxy A9 Operating SystemAndroid 6.0.1 My Question or IssueI can't choose wich part of the timeline of the song I wanna hear, when I click on the timeline the song just restart from 0m00s.Happens only with the songs t...

Casual Listener

Plan Premium   Country Brazil   Device Galaxy A9   Operating System Android 6.0.1   My Question or Issue I can't choose wich part of the timeline of the song I wanna ...

293 Views

0 replies

0 likes

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Android auto repeating requested song at random

PlanPREMIUM familyCountry usaDeviceSamsung Galaxy S9+Operating SystemAndroid 9.0 My Question or Issue Basically whenever I ask Google to play a song.... it will play the song and then move on to the next... sometimes maybe even a few. But then it wil...

Newbie

Plan PREMIUM family Country  usa Device Samsung Galaxy S9+ Operating System Android 9.0   My Question or Issue   Basically whenever I ask Google to play a song.... it will p...

340 Views

0 replies

0 likes

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Spotify App update 2018

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to listen to an artist I have to scroll through the whole...

Newbie

The new spotify layout is awful, confusing and hard to use. I can't view like anything, and things I can see, like artists and albums in my library, are in seemingly random order, so if I want to lis...

-q_gqkp242ul

Newbie

902 Views

2 replies

4 likes

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Playlist folders not loading.

PlanPremiumCountry United StatesDeviceLG Stylo 2Operating SystemAndroid 5.1.1 My Question or Issue I have a lot of playlist folders. Inside those folders contain a lot of playlists. Each playlist usually has an album in them. However, recently these ...

Newbie

Plan Premium Country  United States Device LG Stylo 2 Operating System Android 5.1.1   My Question or Issue  I have a lot of playlist folders. Inside those folders contain a ...

542 Views

0 replies

1 likes

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  • 1 likes

"Favorite songs" Playlist

My Question or IssueHi everyone!Okay so I have an android (Galaxy S7 Edge), and recently the spotify app updated and it messed up all of the saved songs that I had on my favorites playlist. About half of the songs that I originally had in there are g...

Newbie

My Question or Issue Hi everyone! Okay so I have an android (Galaxy S7 Edge), and recently the spotify app updated and it messed up all of the saved songs that I had on my favorites playlist. About...

3687 Views

0 replies

5 likes

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Offline songs repeat even on shuffle

PlPremiumOperating SystemAndroid Oreo My Question or IssueI have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and ...

Casual Listener

Pl Premium Operating System Android Oreo   My Question or Issue I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlis...

371 Views

0 replies

1 likes

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The New Moblie App

This isn't an idea, but morer of a complaint. The new mobile app (at least, the Android one) sucks. It is so difficult to add songs to a playlist that I turned my computer on for the first time in a month to add one album. Someone fix this. Just brin...

Newbie

This isn't an idea, but morer of a complaint. The new mobile app (at least, the Android one) sucks. It is so difficult to add songs to a playlist that I turned my computer on for the first time in a ...

oboyitzme

Casual Listener

732 Views

2 replies

3 likes

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NFC Specific Playlist

Dear community, I'm currently trying to work with NFC tags to open spotify and start playing a specific playlist.It starts up Spotify, it goes to the next song but it plays from the current playlist and does not re-direct to the playlist I want it to...

Newbie

Dear community,   I'm currently trying to work with NFC tags to open spotify and start playing a specific playlist. It starts up Spotify, it goes to the next song but it plays from the curren...

884 Views

0 replies

1 likes

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Playlist search not working

PlanPremiumCountry EnglandDeviceSamsungOperating SystemAndroid My Question or Issue Hi, When I search for a song in my playlist and click to play it, it just plays the song at the top of my playlist instead? ThanksJ

Casual Listener

Plan Premium Country  England Device Samsung Operating System Android   My Question or Issue   Hi,   When I search for a song in my playlist and click to play it, it ...

FujimoraPantsu

Newbie

739 Views

3 replies

0 likes

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Songs being deleted every time the app updates

PlanPremiumCountryBrazil DeviceMotorola Moto g 5Operating SystemAndroid 7.0 My Question or IssueMy songs are completely erased from the app whenever the, they are out of the application but still take up space on the device, can anyone help me? Does ...

Newbie

  Plan Premium Country Brazil   Device Motorola Moto g 5 Operating System Android 7.0   My Question or Issue My songs are completely erased from the app whenever the, they ...

311 Views

0 replies

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Geen Facebook en vrienden meer

Ik krijg geen activiteiten meer te zien van vrienden. Als ik in het menu naar Instellingen > Sociaal ga staat er geen optie voor Facebook er niet meer in. Dit is zowel op mijn Chromebook (Android) als op mijn iPhone (iOS). PlanFree Country Nederland ...

Casual Listener

Ik krijg geen activiteiten meer te zien van vrienden. Als ik in het menu naar Instellingen > Sociaal ga staat er geen optie voor Facebook er niet meer in. Dit is zowel op mijn Chromebook (Android)...

417 Views

0 replies

0 likes

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downloaded music category

PlanFree/PremiumCountry ArgentinaDeviceDesktopOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHola, me resulta difícil encontrar en la aplicación de escritorio y móvil la categoría que muestr sólo la música descargada. Si ...

Casual Listener

Plan Free/Premium Country  Argentina Device Desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hola, me resulta difícil encontrar en la a...

278 Views

0 replies

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(bug) Update notification

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher.It's never told me this before, because my Android version is 7.0+It doesn't need updated. So I'm not sure why...

Regular

As of about two days ago, Spotify is giving me a pop-up constantly telling me that my device needs updated to Android version 4.0 or higher. It's never told me this before, because my Android versio...

AstanoVidatu

Regular

737 Views

2 replies

1 likes

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Do Downloaded Playlists Ever Expire?

Plan: PremiumCountry: USADevice: Google Pixel My Question or Issue:I will be traveling out of the country with no internet for about 2 weeks. Will my downloaded playlists expire at any point? In the past on other services I've had situations where th...

Casual Listener

Plan: Premium Country: USA Device: Google Pixel   My Question or Issue: I will be traveling out of the country with no internet for about 2 weeks.  Will my downloaded playlists e...

Maxim

Spotify Star

2755 Views

1 replies

0 likes

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Spotify playing random songs

PlanPremiumCountry HollandDeviceHuawei mate 10 proOperating SystemAndroid/EMUI8 My Question or IssueWhen I am listening to an album and I want to select another song it randomly playes another song from the alum. Any solution?

Newbie

Plan Premium Country  Holland Device Huawei mate 10 pro Operating System Android/EMUI8   My Question or Issue When I am listening to an album and I want to select another song it ...

425 Views

0 replies

0 likes

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[Android 7.0] Fluctuating volume

PlanPremiumDeviceHuawei P10 liteOperating SystemAndroid 7.0 My Question or Issue The volume drastically goes up and down while listening to music with headphones. The actual volume does not appear to change on screen but I can clearly hear the differ...

Newbie

Plan Premium Device Huawei P10 lite Operating System Android 7.0  My Question or Issue  The volume drastically goes up and down while listening to music with headphones. The actual v...

e114-bkork_hi

Casual Listener

790 Views

1 replies

1 likes

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  • 1 replies
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Shuffle and Repeat keep turning off!

Hi,Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night! However for the past 2 or 3 weeks the shuffle and repeat options keep turning off! For, from what I can tell, no apparent reason. I alw...

Casual Listener

Hi, Everynight to help me sleep I listen to my playlist, I have it set to Shuffle and repeat so it plays all night!  However for the past 2 or 3 weeks the shuffle and repeat options keep turnin...

geromir

Casual Listener

20538 Views

9 replies

27 likes

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Automatic Shuffle OFF

PlanPremiumCountryThe Netherlands DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue Whenever I'm listening to my playlist, and I click a song on that playlist, the Shuffle mode will be turned off, aswell as the 'repeat' but...

Newbie

Plan Premium Country The Netherlands   Device Samsung Galaxy S7 Edge Operating System Android 7.0   My Question or Issue  Whenever I'm listening to my playlist, and I click ...

ccpoo4k8-w_ej

Newbie

939 Views

3 replies

1 likes

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  • 3 replies
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Premium funktioniert nicht

Hab mir gestern einen Gutscheincode für Premium geholt und den danach eingelöst. In Google Chrome wird mir angezeigt das ich Premium habe einen Monat lang aber in der App hab ich noch den Free-Modus. Was soll ich tun?

Newbie

Hab mir gestern einen Gutscheincode für Premium geholt und den danach eingelöst. In Google Chrome wird mir angezeigt das ich Premium habe einen Monat lang aber in der App hab ich noch den Free-Modus....

284 Views

0 replies

0 likes

  • 284 Views
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  • 0 likes