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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211025 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211025 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561550 Views

78 replies

3 likes

  • 561550 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463327 Views

575 replies

39 likes

Account
Free
  • 463327 Views
  • 575 replies
  • 39 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

Newbie

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted).   Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...

sax759

Casual Listener

787 Views

2 replies

0 likes

  • 787 Views
  • 2 replies
  • 0 likes

All playlists storaged back to offline status

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?

Visitor

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ?  Can be a android problem ? 

user-removed

Not applicable

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Android app keeps connecting to my other device or stopping when I'm listening on my phone

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playing on the phone. If I unlock my phone it asks do I want to 'keep listening on this device' ...

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy 9     My Question or Issue  My phone keeps constantly connecting to my other device (which is in my house) and stops playin...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

undo update

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already started looking at other apps. Please give us the o...

Newbie

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already ...

Loxer

Community Legend

8666 Views

1 replies

22 likes

  • 8666 Views
  • 1 replies
  • 22 likes

Spotify Radio not working

Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and an option is to reinstall it and I have already tried this.

Newbie

Hello,   My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded.   I have searched this and ...

bkard

Casual Listener

5588 Views

10 replies

13 likes

  • 5588 Views
  • 10 replies
  • 13 likes

Album art won't load

Similar to previous issues, images aren't loading for me PlanPremiumCountry UKDeviceNexus 9Operating System Android Lollipop

Casual Listener

  Similar to previous issues, images aren't loading for me   Plan Premium Country  UK Device Nexus 9 Operating System  Android Lollipop      

Loxer

Community Legend

2471 Views

1 replies

1 likes

  • 2471 Views
  • 1 replies
  • 1 likes

Finding existing music on my phone?

Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone. I can tell there's the ability to download existing music I playlist'd on my co...

Casual Listener

  Hi,   I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone.&n...

MisterBibs

Casual Listener

901 Views

3 replies

0 likes

  • 901 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can not download the Sd card

PlanFree/PremiumCountry Turkey DeviceHuawei P9 lite 2017 Operating SystemAndroid 7.0 My Question or Issue Hello, I want to carry my songs on the sd card. How can I do it

Visitor

Plan Free/Premium Country  Turkey  Device Huawei P9 lite 2017  Operating System Android 7.0   My Question or Issue  Hello, I want to carry my songs on the sd c...

Aimee_T

Roadie

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution After restarting my phone offline musics are automatically deleting

PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0 My Question or IssueWhen I restart my phone I found my offline musics gone I have to download them again But Spotify do still uses my sd card but there is no music in offline ...

Newbie

  Plan Premium Country   Device Samsung Galaxy s7 Operating System Android Oreo 8.0   My Question or Issue When I restart my phone I found my offline musics gone I have...

Aimee_T

Roadie

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is fading in and out all the time

PlanPremiumCountryN. IrelandDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Since the last Spotify App update I'm having issues with the sound fading in and out constantly through a song. It usually happens when I get a notific...

Newbie

Plan Premium Country N. Ireland Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue  Since the last Spotify App update I'm having issues with the sound fadin...

Aimee_T

Roadie

4088 Views

1 replies

0 likes

  • 4088 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle

PlanPremiumCountry UKDeviceSamsung S7Operating System Android Oreo My Question or Issue When playing a playlist on shuffle it is shuffling bands and plays all songs from that band rather than shuffle all songs, Why? Dave

Newbie

Plan Premium Country  UK Device Samsung S7 Operating System  Android Oreo   My Question or Issue  When playing a playlist on shuffle it is shuffling bands and plays...

Aimee_T

Roadie

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Playlist Malcfuntion

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueI have a personal playlist I made. When using the filter at all, it plays the song listed chronologically listed in the entire playlist instead. For exampl...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue I have a personal playlist I made. When using the filter at a...

511 Views

0 replies

0 likes

  • 511 Views
  • 0 replies
  • 0 likes

Data destruction

PlanPremiumCountryNetherlandsDeviceGalaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in wifi range. However, when I left my house this evening and was listening to my already...

Newbie

Plan Premium Country Netherlands Device Galaxy S7     My Question or Issue  Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in w...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Randomly changing songs on its own

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available, did two clean reinstalls, have the playlists downloa...

Casual Listener

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available...

Mangoats

Casual Listener

29724 Views

12 replies

1 likes

  • 29724 Views
  • 12 replies
  • 1 likes

How to control spotify's playlist on lockscreen?

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! thanks :)​ PlanFree/PremiumCountryThailand DeviceHuaw...

Newbie

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! th...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Player notification improvements

PlanPremiumCountryRomania DeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or IssueCan you make the player notification not close by itself after a certain period of time? I hate having to open Spotify, waiting for the app to load...

Visitor

Plan Premium Country Romania  Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue Can you make the player notification not close by itself afte...

530 Views

0 replies

0 likes

  • 530 Views
  • 0 replies
  • 0 likes

[Google Cast & Spotify Connect] Why spotify casting does not work as well as it does in iOS

PlanPremiumCountry MexicoDeviceLG V10Operating SystemAndroid 7.0 My Question or Issue I am currently using Spotify in Android. I used to use an iPhone 5s and to listen to Spotify with my Wi-Fi speaker (Sony SRS HG1) and it worked very well! I even wa...

Newbie

Plan Premium Country  Mexico Device LG V10 Operating System Android 7.0   My Question or Issue  I am currently using Spotify in Android. I used to use an iPhone 5s and to lis...

1131 Views

0 replies

0 likes

Android
Cats
google cast
  • 1131 Views
  • 0 replies
  • 0 likes

Play all songs

Hi, How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app? Thanks!

Newbie

Hi,   How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app?   Thanks!

Loxer

Community Legend

13506 Views

1 replies

4 likes

  • 13506 Views
  • 1 replies
  • 4 likes

Music Stops playing after 1 track

PlanPremiumSpotify Version8.1.60.741Last UpdatedJune 27th, 2018Country United StatesDeviceLGV20 (LG-H918)Operating SystemAndroid 7.0Steps I've TriedTried a soft reset.Tried a clean reinstallUpdated device’s firmwareUsed both on WiFi and Data connecti...

Newbie

Plan Premium Spotify Version 8.1.60.741 Last Updated June 27th, 2018 Country  United States Device LGV20 (LG-H918) Operating System Android 7.0 Steps I've Tried Tried a soft reset....

1323 Views

0 replies

1 likes

1 track stop
only one track
shuffle play button broken
Shuffle play button premium
stop
stops playing music
  • 1323 Views
  • 0 replies
  • 1 likes

Downloading downloaded songs to my phone

PlanFree/PremiumCountry DeviceSAMSUNG GALAXY S7Operating SystemAndroid Oreo My Question or Issue Can I download my song from spotify to my phones music player or can I store them to my Verizon cloud or some kind of folder on my phone ? I've reached m...

Casual Listener

Plan Free/Premium Country   Device SAMSUNG GALAXY S7 Operating System Android Oreo   My Question or Issue  Can I download my song from spotify to my phones music player ...

Ashley01156

Casual Listener

1212 Views

2 replies

0 likes

  • 1212 Views
  • 2 replies
  • 0 likes