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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118936 Views

27 replies

4 likes

  • 118936 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239951 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239951 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600942 Views

79 replies

3 likes

  • 600942 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493253 Views

581 replies

42 likes

Account
Free
  • 493253 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Not able to view all videos

PlanPremiumCountry USADeviceKindle Fire HD8 ==I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes". I was hoping to browse all shows. I was wondering if I did something wrong or if this featu...

Casual Listener

Plan Premium Country  USA Device Kindle Fire HD8  == I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes".  I was hopi...

SergioDavid

Roadie

1317 Views

1 replies

0 likes

Videos
  • 1317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't store songs on SD Card anymore

PlanPremiumCountryGermany DeviceMoto G5 PlusOperating SystemAndroid 7App Version8.4.61.683 Since one or two weeks it is not possible anymore to select my SD Card as download storage in the settings. And that happened without any notification. All my ...

Casual Listener

Plan Premium Country Germany   Device Moto G5 Plus Operating System Android 7 App Version 8.4.61.683   Since one or two weeks it is not possible anymore to select my SD Card as ...

tuberdise202

Regular

1038 Views

3 replies

1 likes

  • 1038 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lista en pantalla de inicio Aleatoria...?

Hola,Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma canción lo cual es muy fome.Saludos y gracias!

Newbie

Hola, Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma c...

SergioDavid

Roadie

716 Views

1 replies

0 likes

  • 716 Views
  • 1 replies
  • 0 likes

Playing songs online

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, not the profile of the singer.

Regular

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, no...

tuberdise202

Regular

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja loggerarme la app en android

No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y estaba todo bien, van dos dias y no recibo respues...

Casual Listener

No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y...

Alfredo

Roadie

922 Views

4 replies

0 likes

  • 922 Views
  • 4 replies
  • 0 likes

Superuser Contribution Explicit Content Filter not showing as option

PlanPremium - Family AccountCountryUKDevicesSamsung Galaxy A3 & Samsung Galaxy S7Operating SystemSamsung A3 SM-A320FL - v8.0.0, Security Patch June 2018. Samsung S7 SM-G930F - v8.0.0, Security Patch April. 2018 My Question or IssueI have completely r...

Newbie

Plan Premium - Family Account Country UK Devices Samsung Galaxy A3 & Samsung Galaxy S7 Operating System Samsung A3 SM-A320FL - v8.0.0, Security Patch June 2018.  Samsung S7 SM-G930F ...

SergioDavid

Roadie

1688 Views

1 replies

5 likes

  • 1688 Views
  • 1 replies
  • 5 likes

Superuser Contribution Randomly Re-download songs

PlanPremiumCountry ThailandDeviceSamsung Galaxy A7 (2016) and Samsung Galaxy Tab AOperating SystemAndroid Nougat (Both devices) My Question or Issue I have some problem with Spotify for a week after I updated the app automatically. Almost every time ...

Casual Listener

Plan Premium Country  Thailand Device Samsung Galaxy A7 (2016) and Samsung Galaxy Tab A Operating System Android Nougat (Both devices)   My Question or Issue  I have some pro...

SergioDavid

Roadie

758 Views

1 replies

3 likes

  • 758 Views
  • 1 replies
  • 3 likes

Control volume of external device

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify app. This was a feature I used all the time on iOS an...

Casual Listener

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify ap...

Loxer

Community Legend

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

I can't find the ''videos'' feature.

PlanPremiumCountry TURKEYDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 My Question or Issue I can't find the ''videos'' feature.These feature is not available in TURKEY.

Casual Listener

Plan Premium Country  TURKEY Device Samsung Galaxy S6 Edge Operating System Android 7.0   My Question or Issue  I can't find the ''videos'' feature.These feature is not ...

naruto67777

Casual Listener

2138 Views

2 replies

0 likes

  • 2138 Views
  • 2 replies
  • 0 likes

Playlist filter is not working

My English is not very good so i recorded my problemhttps://youtu.be/n-GStsIjukw

Casual Listener

My English is not very good so i recorded my problem https://youtu.be/n-GStsIjukw

dodplas

Regular

12194 Views

46 replies

23 likes

  • 12194 Views
  • 46 replies
  • 23 likes

Superuser Contribution Default playlist name

Hello, how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is emptied. On your forum the answers is “works a designed”. For...

Regular

Hello,   how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is e...

Dalski

Regular

1191 Views

2 replies

1 likes

Android
complaint
  • 1191 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify elimina musica descargada de mi biblioteca

Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispositivo, simplemente cada vez que inici la aplicación aparece...

Newbie

  Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispos...

Aimee_T

Roadie

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Solved!! Data server setting

Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. Thanks in advance.

Regular

  Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. T...

Edant

Newbie

7079 Views

3 replies

1 likes

  • 7079 Views
  • 3 replies
  • 1 likes

Superuser Contribution Previously downloaded songs stop being downloaded.

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them and are unavailable in offline mode. This isn't the...

Casual Listener

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them ...

Aimee_T

Roadie

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content constantly deleting itself

PlanPremiumCountry Czech republicDeviceHuawei p9 lite mini My Question or Issue I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to d...

Casual Listener

  Plan Premium Country  Czech republic Device Huawei p9 lite mini    My Question or Issue  I have premium, so I can download songs, right. But in the last week my mu...

Aimee_T

Roadie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Can't Search

PremiumSamsung Galaxy S9 EdgeAndroid OreoEverytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it is doing it again. It has been acting super buggy for abou...

Casual Listener

Premium Samsung Galaxy S9 Edge Android Oreo Everytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it i...

dredunn2

Casual Listener

1630 Views

2 replies

3 likes

  • 1630 Views
  • 2 replies
  • 3 likes

Solved!! Shuffle button not shown on Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0, Samsung Experience 9.0My Question or Issue With some recent update, the "shuffle" button disappeared from the app. If it got moved, I'm not sure where to... according to this...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System Android 8.0.0, Samsung Experience 9.0 My Question or Issue  With some recent update, the "shuffle" button disa...

GoMrPickles

Gig Goer

2177 Views

3 replies

0 likes

  • 2177 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not connecting to my alarm

PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...

Regular

Plan Premium Country  America Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I have tried a few apps that promise to connect to Spotify and p...

JONRONAN

Newbie

13387 Views

5 replies

1 likes

Alarm
Android
Samsung s8
  • 13387 Views
  • 5 replies
  • 1 likes

Not Receiving Any Push Notifications

PlanFreeCountry Russia DeviceHonor 8Operating SystemAndroid 7.0 My Question or IssueI apologize for the spelling, I used Google Translate.In about a year of using the application, I have not received any push notifications. After reading a bit of sim...

Regular

Plan Free Country  Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue I apologize for the spelling, I used Google Translate. In about a year of usi...

Loxer

Community Legend

636 Views

1 replies

0 likes

  • 636 Views
  • 1 replies
  • 0 likes

MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter After installing the application and running, you can see only half of the...

Newbie

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7. Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter 😞   After ins...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes