Randomly Re-download songs

[sax759]

Plan

Premium

Country

 Thailand

Device

Samsung Galaxy A7 (2016) and Samsung Galaxy Tab A

Operating System

Android Nougat (Both devices)

My Question or Issue

 I have some problem with Spotify for a week after I updated the app automatically. Almost every time I connect to the internet, Spotify start to download songs again (vary from 5 songs to more than 50 songs) although I have downloaded all of these songs COMPLETELY before. First, I think it had some problem with my phone so I decided to reinstall the app again but later, both of my device also had this ANNOYING problem so I'm sure that it's not a problem with my devices but the new version of Spotify. More download means more space used by the apps. Only a week, spotify use about 1 GB for more space without adding new songs to my playlist.

What's happen?  I NEED SOME REASONABLE EXPLANATION!!  😤😤

[SergioDavid]

Hey @sax759, welcome to the Community!

Do you have a cache-clearing app installed on your devices? If so, disabling them should prevent this from happening in the future.

Let us know if that helps 🙂