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Downloaded content constantly deleting itself

Downloaded content constantly deleting itself

 

Plan

Premium

Country

 Czech republic

Device

Huawei p9 lite mini 

 

My Question or Issue

 I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to download again. And I want all of that music. I think it'd be best if that never happened again, but I don't know how to prevent it. So could you help me? 

Reply
1 Reply

Hey @H3lic0pt3r, welcome to our Spotify Community!

 

Sorry to hear that! Check out the steps under “Downloads unexpectedly removed” at https://support.spotify.com/article/listen-offline-troubleshooting/. They should help with this.

 

Take care 🙂

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