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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify ne reconnait pas ma carte SD

PlanFree/PremiumCountryFrance Device Asus Zen FoneOperating SystemAndroidMy Question or IssueSpotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant formaté plusieurs fois.. Je l'utilise pour enregrister les sons hors ligne.. Merci d'av...

Newbie

Plan Free/Premium Country France  Device  Asus Zen Fone Operating System Android My Question or Issue Spotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant format...

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Behind the Lyrics not working

PlanPremiumCountry United StatesDeviceKindle Fire HD 8 I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. However, it didn't appear. On other devices I have seen it work, and I was surprised.

Casual Listener

  Plan Premium Country  United States Device Kindle Fire HD 8   I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. Howeve...

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Huawei P9 Lite

I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as additional ram. Is this a bug or my mistake? RegardsThom...

Regular

I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as addit...

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Spotify connect starts and stops at random

My Question or IssueUsing spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to time is annoying, but music that starts to blast through...

Newbie

My Question or Issue Using spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to tim...

pdhoff

Casual Listener

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Searching

Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for

Newbie

Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for  

Zefirka

Casual Listener

407 Views

1 replies

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Where's the artist radio feature?

I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs from other similar artists. I can't find this feature ...

Newbie

I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs fro...

banning

Newbie

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I can't watch videos!

Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do?PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s7Operating SystemAn...

Newbie

Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do? Plan Premium Cou...

587 Views

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How do I get the old look back?

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?

Casual Listener

I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that.   How do I get m...

lubos

Roadie

3518 Views

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Back
Daily Mixes
look
New Update
old look
OLDER VERSIONS
Radio
Radio feature
Radio function
Radio Playlist
Radio Stations
UI
UI Upgrade Sucks
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Closes When Not Using

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it).It doesn't close the app but for example of this happens and I ...

Newbie

I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it). It doesn't...

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Every time i open the search bar and begin typing, spotify logs me out

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a specific songPlanPremiumCountry Device Operating System...

Casual Listener

I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a spec...

f1_k4-6y7mtci

Casual Listener

420 Views

1 replies

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Every time i open the search bar and begin typing, spotify logs me out

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged outPlanPremiumCountry United StatesDeviceSamsung galaxy s8Operating SystemI dont...

Casual Listener

I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged out Plan Premium Country ...

357 Views

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My Library Disappeared and I cant find it

PlanFree/PremiumCountry United StatesDeviceLG Tribute HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify updated and I can't find my library anymore. I can look through playlists and my daily mix but there is no...

Casual Listener

Plan Free/Premium Country  United States Device LG Tribute HD Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My Spotify updated and I c...

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Don‘t play anything

PlanFamilyCountry AustriaDeviceSpoiler (Highlight to read) Chiligreen Tablet (Android) My Question or IssueIt doesn‘t play any song when I press the play button or a song or a playlist.It works on my mobile phone but not on my tablet.The mistake can‘...

Visitor

  Plan Family Country  Austria Device   Chiligreen Tablet (Android)   My Question or Issue It doesn‘t play any song when I press the play button or a song or a playlist....

325 Views

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Auto download playlists via wifi

PlanPremiumCountryGreeceDevice(htc 10)Operating System(Android Oreo) My Question or Issue When i re-install spotify application to my phone in case i do a format in my phone i have to select each playlist in my playlists one by one to download them. ...

Newbie

Plan Premium Country Greece Device (htc 10) Operating System (Android Oreo)   My Question or Issue  When i re-install spotify application to my phone in case i do a format in...

dinomight

Spotify Star

462 Views

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Issue with downloaded music

Plan - PremiumCountry - Ireland Device - Android Tablet, with Adnroid 6. My Question or Issue I have installed Tabblet into my car, and installed Spotify on it. So i have downloaded some music after i have switch Offline mode, and every time i turn o...

Newbie

Plan - Premium Country - Ireland   Device - Android Tablet, with Adnroid 6.     My Question or Issue   I have installed Tabblet into my car, and installed Spotify on it. S...

276 Views

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1 likes

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Can Loop and Shuffle be on by default?

PlanPremiumCountry PhilippinesDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueIs there a way to have the shuffle and loop on be default? Whenever I pick a song from a different album/playlist, the shuffle and album loop tu...

Newbie

Plan Premium Country  Philippines Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue Is there a way to have the shuffle and loop on be default? When...

489 Views

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"Extreme" streaming setting replaced with "very high" setting in premium

PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...

Regular

Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0   very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...

Joe

Community Legend

4414 Views

2 replies

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Bug: Podcast playback using bluetooth controls

PlanPremiumCountrySwedenDeviceSamsung Galaxy s8Operating SystemLatest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth connection (earbuds, car system) and press pause on the earbud or car-controls. The pl...

Newbie

Plan Premium Country Sweden Device Samsung Galaxy s8 Operating System Latest Android, whatever that is on s8   My Question or Issue   When you play a podcast with a bluetooth con...

279 Views

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Why I can't change the timeline of the local files synced with my phone?

PlanPremium CountryBrazil DeviceGalaxy A9 Operating SystemAndroid 6.0.1 My Question or IssueI can't choose wich part of the timeline of the song I wanna hear, when I click on the timeline the song just restart from 0m00s.Happens only with the songs t...

Casual Listener

Plan Premium   Country Brazil   Device Galaxy A9   Operating System Android 6.0.1   My Question or Issue I can't choose wich part of the timeline of the song I wanna ...

291 Views

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Android auto repeating requested song at random

PlanPREMIUM familyCountry usaDeviceSamsung Galaxy S9+Operating SystemAndroid 9.0 My Question or Issue Basically whenever I ask Google to play a song.... it will play the song and then move on to the next... sometimes maybe even a few. But then it wil...

Newbie

Plan PREMIUM family Country  usa Device Samsung Galaxy S9+ Operating System Android 9.0   My Question or Issue   Basically whenever I ask Google to play a song.... it will p...

336 Views

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