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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
DeviceMotorola Moto G3Operating SystemAndroid 6.0 My Question or IssueI have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are shown as not downloaded (the download switch appears as off). It's occ...
Device Motorola Moto G3 Operating System Android 6.0 My Question or Issue I have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are sh...
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0 likes
So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app!I have tried to get this app to work on 3 different devices- all choke after "login" and go to a black screen.This so isn't...
So even the help section is borked- I tried to start a topic only to have the "cannot verify" experience- just like on the app! I have tried to get this app to work on 3 different de...
Regular
574 Views
1 replies
0 likes
PlanFree/PremiumCountryFrance Device Asus Zen FoneOperating SystemAndroidMy Question or IssueSpotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant formaté plusieurs fois.. Je l'utilise pour enregrister les sons hors ligne.. Merci d'av...
Plan Free/Premium Country France Device Asus Zen Fone Operating System Android My Question or Issue Spotify (sous Android) ne reconnait pas ma carte SD que j'ai pourtant format...
732 Views
0 replies
0 likes
PlanPremiumCountry United StatesDeviceKindle Fire HD 8 I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. However, it didn't appear. On other devices I have seen it work, and I was surprised.
Plan Premium Country United States Device Kindle Fire HD 8 I recently played the playlist "Behind the Lyrics: Hits" , which I believe should have behind the lyrics. Howeve...
386 Views
0 replies
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I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as additional ram. Is this a bug or my mistake? RegardsThom...
I have selected SD-Card to save offline-music. Despite that every Android-Update failes due to lack of memory. After unistalling Spotify the 1.4GB of memory saved on the SD-Card is available as addit...
712 Views
0 replies
0 likes
My Question or IssueUsing spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to time is annoying, but music that starts to blast through...
My Question or Issue Using spotify connect at home. Without changing any settings, since about a week the music starts and stops at random. Having to press play to restart the music from time to tim...
Casual Listener
579 Views
1 replies
2 likes
Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for
Why is it that i search for a song and when i go to play it. It plays the song at the top of my playlist instead of the song i searched for
Casual Listener
408 Views
1 replies
1 likes
I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs from other similar artists. I can't find this feature ...
I'm on a free account on an Android if that makes a difference. The only thing I use Spotify for is the artist radio. I like being able to plug in an artist I like and have it randomly play songs fro...
Newbie
1681 Views
2 replies
1 likes
Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do?PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s7Operating SystemAn...
Recently I discovered that one of my friends has a feature called 'Videos' in her Spotify App. I looked up in my Spotify but I just can't find the 'Video' button. What shall I do? Plan Premium Cou...
589 Views
0 replies
0 likes
I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get my old spotify back?
I have a free account, and I updated the app and now I have the new UI - and I really want the previous one back. I want the "Daily Mix" and radio's feature and all that. How do I get m...
Roadie
3528 Views
1 replies
0 likes
I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it).It doesn't close the app but for example of this happens and I ...
I have a Samsung Galaxy S7 Edge and whenever I stop plqying music for some time the Lock Screen does not show the Spotify thing anymore (the thing where you can omit a song and pause it). It doesn't...
658 Views
0 replies
1 likes
I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a specific songPlanPremiumCountry Device Operating System...
I already cleared the cache and uninstalled and reinstalled the app. Now every time I search for a song, the app automatically closes and logs me out. It's really obnoxious when I want to hear a spec...
Casual Listener
426 Views
1 replies
0 likes
I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged outPlanPremiumCountry United StatesDeviceSamsung galaxy s8Operating SystemI dont...
I already deleted the cache and uninstalled and reinstalled the app. Everything else works fine, it's just obnoxious when I want to hear a specific song and I get logged out Plan Premium Country ...
362 Views
0 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceLG Tribute HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify updated and I can't find my library anymore. I can look through playlists and my daily mix but there is no...
Plan Free/Premium Country United States Device LG Tribute HD Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Spotify updated and I c...
401 Views
0 replies
0 likes
PlanFamilyCountry AustriaDeviceSpoiler (Highlight to read) Chiligreen Tablet (Android) My Question or IssueIt doesn‘t play any song when I press the play button or a song or a playlist.It works on my mobile phone but not on my tablet.The mistake can‘...
Plan Family Country Austria Device Chiligreen Tablet (Android) My Question or Issue It doesn‘t play any song when I press the play button or a song or a playlist....
328 Views
0 replies
0 likes
PlanPremiumCountryGreeceDevice(htc 10)Operating System(Android Oreo) My Question or Issue When i re-install spotify application to my phone in case i do a format in my phone i have to select each playlist in my playlists one by one to download them. ...
Plan Premium Country Greece Device (htc 10) Operating System (Android Oreo) My Question or Issue When i re-install spotify application to my phone in case i do a format in...
Spotify Star
466 Views
1 replies
0 likes
Plan - PremiumCountry - Ireland Device - Android Tablet, with Adnroid 6. My Question or Issue I have installed Tabblet into my car, and installed Spotify on it. So i have downloaded some music after i have switch Offline mode, and every time i turn o...
Plan - Premium Country - Ireland Device - Android Tablet, with Adnroid 6. My Question or Issue I have installed Tabblet into my car, and installed Spotify on it. S...
277 Views
0 replies
1 likes
PlanPremiumCountry PhilippinesDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueIs there a way to have the shuffle and loop on be default? Whenever I pick a song from a different album/playlist, the shuffle and album loop tu...
Plan Premium Country Philippines Device Samsung Galaxy Note 8 Operating System Android Oreo My Question or Issue Is there a way to have the shuffle and loop on be default? When...
493 Views
0 replies
1 likes
PlanPremiumCountryUSADeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move over. I noticed that in the app settings, the "extreme" setting for strea...
Plan Premium Country USA Device Samsung Galaxy Note 5 Operating System Android 7.0 very recently switched to a non facebook account. Spotify Support was extremly helpful with the move...
Community Legend
4427 Views
2 replies
1 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy s8Operating SystemLatest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth connection (earbuds, car system) and press pause on the earbud or car-controls. The pl...
Plan Premium Country Sweden Device Samsung Galaxy s8 Operating System Latest Android, whatever that is on s8 My Question or Issue When you play a podcast with a bluetooth con...
279 Views
0 replies
0 likes
