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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118931 Views

27 replies

4 likes

  • 118931 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239945 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239945 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600921 Views

79 replies

3 likes

  • 600921 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493246 Views

581 replies

42 likes

Account
Free
  • 493246 Views
  • 581 replies
  • 42 likes

Can not Change the Volume on my Phone

PlanPremiumDeviceZTE Blade A512Operating SystemAndroid 6.0.1 My Question or Issue I can not Change the Volume of my music in spotify It is always on max Volume even when i turn down every Soundslider. It works just finde with Youtube or play music

Visitor

Plan Premium Device ZTE Blade A512 Operating System Android 6.0.1   My Question or Issue  I can not Change the Volume of my music in spotify It is always on max Volume even when i t...

user-removed

Not applicable

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Album Art in Now Playing screen

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown. Instead, there is a background image of the artist. Is there an option to show the album art? I know this used to work because it was easy for me to just glance at the scree...

Music Fan

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown.  Instead, there is a background image of the artist.  Is there an option to show the album art?  I know thi...

Loxer

Community Legend

3329 Views

6 replies

0 likes

  • 3329 Views
  • 6 replies
  • 0 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

Visitor

Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Faceboo...

Loxer

Community Legend

860 Views

1 replies

0 likes

App Aproval
Facebook
Twitter-Spotify
  • 860 Views
  • 1 replies
  • 0 likes

Spotify stops android

Plan PremiumCountry DeviceLG v20Operating SystemAndoid My Question or Issue For some reason Spotify stops playing for no known reason. This just started happening over the last 2 days. Anyone else having this problem?

Casual Listener

Plan Premium Country   Device LG v20 Operating System Andoid   My Question or Issue  For some reason Spotify stops playing for no known reason. This just started happenin...

Bloodrobe

Casual Listener

677 Views

2 replies

0 likes

Spotify stops
  • 677 Views
  • 2 replies
  • 0 likes

Superuser Contribution Videos attached to album covers causing freezing

PlanPremiumCountryUnited States DeviceSamsung Galaxy Tab S2Operating SystemAndroid My Question or IssueThis must be a new thing because I've never seen videos when a song plays before. The song I first noticed it on was specifically "Unkown Mortal Or...

Regular

Plan Premium Country United States  Device Samsung Galaxy Tab S2 Operating System Android   My Question or Issue This must be a new thing because I've never seen videos when a son...

vyvexthorne

Regular

607 Views

2 replies

0 likes

  • 607 Views
  • 2 replies
  • 0 likes

Solved!! App disappears from notification bar and lock screen on Google Pixel 2XL

PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...

Casual Listener

Plan Premium Device Google Pixel 2XL Operating System Android@latest   My Question or Issue  When playing music and then locking the phone the app isn't available on the lock screen...

Jorngeorg

Casual Listener

10940 Views

2 replies

2 likes

  • 10940 Views
  • 2 replies
  • 2 likes

Look Screen

PlanPremiumCountry BrazilDevice( Samsung Galaxy S8+)Operating SystemAndroid Oreo. My Question or Issue Guys,My problem is the following I can not put to enjoy the cover of the album on the screen lock, I went on notifications in permissions, but I di...

Newbie

Plan Premium Country  Brazil Device ( Samsung Galaxy S8+) Operating System Android Oreo.   My Question or Issue  Guys, My problem is the following I can not put to enjo...

Jorngeorg

Casual Listener

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change music in the car screen

PlanPremiumCountryArgentina DeviceSamsung Galaxy S6Operating SystemAndroid 7.0My Question or IssueHello, I'm experiencing some troubles since two or thee days ago. Spotify, when I lock my cellphone, doesn't show me the short-cut menu, at least I call...

Casual Listener

Plan Premium Country Argentina  Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hello, I'm experiencing some troubles since two or thee days ago. Sp...

djpinsker

Casual Listener

2719 Views

2 replies

0 likes

Car
Car Play
menu
  • 2719 Views
  • 2 replies
  • 0 likes

Currently set to offline--how can I change?

PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue

Newbie

Plan Premium Country USA   Device Andriod Operating System  Android    My Question or Issue  

Noah

Community Legend

1365 Views

1 replies

0 likes

  • 1365 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sync blues

I recently got a update...i dont usually update but it auto updated under my nose some how. Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving yall money. I can look up music on youtube for free. I p...

Newbie

I recently got a update...i dont usually update but it auto updated under my nose some how.  Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving...

SergioDavid

Roadie

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage option missing

PlanPremiumDeviceSony Xperia X Compact (F5321)Operating SystemAndroid 8.0.0Spotify App8.4.61.683 My Question or IssueHi, I would like to ask for help. In my spotify app missing option for storage option. I have SD card and I would like to download of...

Newbie

Plan Premium Device Sony Xperia X Compact (F5321) Operating System Android 8.0.0 Spotify App 8.4.61.683    My Question or Issue Hi, I would like to ask for help. In my spotify app...

SergioDavid

Roadie

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sub standard connection

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google service Music Premium or any other services for that mat...

Music Fan

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google servi...

SergioDavid

Roadie

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only one playlist can be properly played

Plan: Premium Device: one plus 3t My Question or Issue:Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific playlist displayed. Because of this a song from another playlist can on...

Newbie

Plan: Premium   Device: one plus 3t   My Question or Issue: Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific ...

SergioDavid

Roadie

633 Views

1 replies

1 likes

  • 633 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issues with controlling play while listening on another device

PlanPremiumCountryUSA DevicesBoth my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth enabled device that transmits the audio through an FM frequency. Operating System...

Casual Listener

Plan Premium Country USA  Devices Both my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth ...

Alfredo

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just switched to Premium and favourite songs are missing

Hi. Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutted as I'd spent ages collating these songs.I have found thes...

Newbie

Hi.   Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutt...

SergioDavid

Roadie

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kein "Importieren" Button in Einstellungen

PlanPremiumCountryGermanyDeviceXiaomi Redmi 5Operating System My Question or IssueHallo, Vom Account meiner Freundin (Premium, gleiche Spotify Version) ist es möglich, Musik Dateien von Ihrem Samsung S7 in Spotify zu importieren. In meinem Account wi...

Newbie

Plan Premium Country Germany Device Xiaomi Redmi 5 Operating System     My Question or Issue Hallo,    Vom Account meiner Freundin (Premium, gleiche Spotify Version) i...

SergioDavid

Roadie

6001 Views

1 replies

2 likes

  • 6001 Views
  • 1 replies
  • 2 likes

Superuser Contribution my spotify account won't let me save any of my local mp3 files. whatever i do it won't work anymore

PlanPremiumCountryBelgium DeviceXiaomi Mi A1 / Moto g5 plusOperating SystemAndroid Oreo, Windows 10 / Ubuntu /Playstation 4My Question or Issuei have spotify premium for for quite a while and when i first took the premium spotify service i could save...

Newbie

Plan Premium Country Belgium  Device Xiaomi Mi A1 / Moto g5 plus Operating System Android Oreo, Windows 10 / Ubuntu /Playstation 4 My Question or Issue i have spotify premium for&n...

SergioDavid

Roadie

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play specific songs

PlanPremium DeviceNexus6pOperating SystemAndroid Oreo My Question or Issue I'm a premium user. But I cannot select a specific song and play it. As soon as I select the song, it starts a radio, which I didn't want. I do enjoy all the other premium fea...

Casual Listener

  Plan Premium   Device Nexus6p Operating System Android Oreo   My Question or Issue  I'm a premium user. But I cannot select a specific song and play it. As soon a...

p-if_xp0y6np

Casual Listener

1677 Views

6 replies

1 likes

  • 1677 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Don't play this song" plays the songs anyway

PlanFreeCountryPoland DeviceNokia 6Operating SystemAndroid My Question or Issue I love the new feature "don't play this" in my playlist, so I don't have to delete a song in order not to listen to it temporarily. Shame it won't work for me... For some...

Casual Listener

  Plan Free Country Poland   Device Nokia 6 Operating System Android   My Question or Issue  I love the new feature "don't play this" in my playlist, so I don't have t...

Alfredo

Roadie

1566 Views

5 replies

0 likes

  • 1566 Views
  • 5 replies
  • 0 likes

Superuser Contribution Searching option in playlists

PlanFree/PremiumPremium Country Germany DeviceSamsung Galaxy A5 2017Operating System AndroidMy Question or IssueWhen I search in my playlist, the songs are displayed normal, but if I want to play songs from this searched songs, it plays songs that ar...

Casual Listener

Plan Free/Premium Premium  Country  Germany  Device Samsung Galaxy A5 2017 Operating System  Android My Question or Issue When I search in my playlist, the songs are dis...

Alfredo

Roadie

1396 Views

4 replies

0 likes

  • 1396 Views
  • 4 replies
  • 0 likes