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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118923 Views

27 replies

4 likes

  • 118923 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239935 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239935 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600913 Views

79 replies

3 likes

  • 600913 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493232 Views

581 replies

42 likes

Account
Free
  • 493232 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify on Samsung Gear S3

PlanPremiumCountry U.S.DeviceSamsung Gear S3Operating System My Question or IssueThe app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the longest time we have needed to be online to shuffle and I think this should be fixe...

Casual Listener

Plan Premium Country  U.S. Device Samsung Gear S3 Operating System   My Question or Issue The app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the long...

premde_laprem

Casual Listener

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Superuser Contribution email address rejected

Hi,I just downloaded Spotify for my tablet.When trying to log in by username (not via Facebook), I start typing in my email address, but as soon as I hit the '@' key, a red message says I need a username (as in not an email address). I have no idea w...

Casual Listener

    Hi, I just downloaded Spotify for my tablet. When trying to log in by username (not via Facebook), I start typing in my email address, but as soon as I hit the '@' key, a red messag...

SergioDavid

Roadie

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and google home problems

It really pisses me off when spotify and google home products dont talk to each other after intial setup. This is not an isolated occurrence, it happens far too often when spotify doesnt recognizes the device (all exsisting). You guys need to sort**b...

Regular

 It really pisses me off when spotify and google home products dont talk to each other after intial setup. This is not an isolated occurrence, it happens far too often when spotify doesnt recogn...

SergioDavid

Roadie

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Superuser Contribution Triple click headset middle button to skip to previous track

Hi! For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous track. Latest Spotify, Android Oreo 8.1. Please fix.Thanks.

Composer

  Hi!   For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous tra...

SergioDavid

Roadie

950 Views

1 replies

2 likes

  • 950 Views
  • 1 replies
  • 2 likes

Need to redownload songs everyday

PlanPremiumCountry GermanyDeviceHuawei Mate 9Operating SystemAndroid Oreo My Question or Issue For a couple of days ago I have to redownload random songs of my playlists everyday. Is it because of a sync problem or something?

Casual Listener

Plan Premium Country  Germany Device Huawei Mate 9 Operating System Android Oreo   My Question or Issue  For a couple of days ago I have to redownload random songs of my...

Noah

Community Legend

1758 Views

1 replies

0 likes

  • 1758 Views
  • 1 replies
  • 0 likes

Minha conta está comprometendo o uso do aplicativo

PlanPremiumCountryBrazilDeviceMoto E4Operating SystemAndroid 7.1 My Question or IssueMeu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, demora muito pra acessar minha biblioteca e fazer pesquisas, dar play nas mú...

Casual Listener

Plan Premium Country Brazil Device Moto E4 Operating System Android 7.1   My Question or Issue Meu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, ...

Bittencourt

Spotify Star

851 Views

4 replies

0 likes

  • 851 Views
  • 4 replies
  • 0 likes

Superuser Contribution Daily Mix and the selection of songs in them

PlanPremiumCountryRussia DeviceHonor 8Operating SystemAndroid 7.0 My Question or Issue I apologize for the spelling, I used Google Translate.When I was an ordinary user and used a free version (to test the application's features, etc.), I added a few...

Regular

Plan Premium Country Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue  I apologize for the spelling, I used Google Translate. When I was an ordin...

NotFunnyMan

Regular

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

music timeout

PlanPremiumCountryRomania Operating SystemAndroid Oreo My Question or IssueI can't find the music timeout option. I thought there was one. Is it even included?

Visitor

Plan Premium Country Romania   Operating System Android Oreo   My Question or Issue I can't find the music timeout option. I thought there was one. Is it even included? 

user-removed

Not applicable

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Solved!! Question About Lyric Availability on Spotify

PlanPremiumCountryUSA DevicePretty sure it was Sony smart TV, might have been my PS4Operating SystemAndroid or whatever PS4 OS is called, but app is identical on bothMy Question or Issue The other day after leaving Spotify on, I returned to see song ...

Casual Listener

Plan Premium Country USA  Device Pretty sure it was Sony smart TV, might have been my PS4 Operating System Android or whatever PS4 OS is called, but app is identical on both M...

Sajiky

Casual Listener

3995 Views

2 replies

1 likes

  • 3995 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify says my music isn't downloaded even though it is still in my phone

PlanPremiumCountry United StatesDeviceMoto 5GOperating SystemAndroid My Question or Issue This happens quite often and I'm honestly tired of it and can't find a to it. Pretty much what happens is if my phone ever dies from forgetting to charge it or ...

Newbie

Plan Premium Country  United States Device Moto 5G Operating System Android   My Question or Issue  This happens quite often and I'm honestly tired of it and can't find a to ...

Jayowend

Casual Listener

669 Views

2 replies

0 likes

  • 669 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist playback

I'm in the US, have a premium account, and I have the lg g7. (Android) I want to know why when I'm playing playlists that I made the music will stop playing and a song not on my list will start. When I open up the app it says that it is playing on we...

Newbie

I'm in the US, have a premium account, and I have the lg g7. (Android) I want to know why when I'm playing playlists that I made the music will stop playing and a song not on my list will start. When...

Alfredo

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline music

PlanPremiumCountry TurkeyDeviceSony Xperia Z3Operating SystemAndroid 6.0.1 My Question or Issue Spotify files are still in my phone memory but in spotify my offline music dont seem

Visitor

Plan Premium Country  Turkey Device Sony Xperia Z3 Operating System Android 6.0.1   My Question or Issue  Spotify files are still in my phone memory but in spotify my offline...

Alfredo

Roadie

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Solved!! Are There 2 Different Spotify Apps...?

Spotify there's seems to be 2 different types of Spotify Apps out there to download...one from Google Play has the same exact features I stopped using the App, to begin with..."No Explicit Lyric" button...the one App my 16 yo son has he downloaded fr...

Newbie

Spotify there's seems to be 2 different types of Spotify Apps out there to download...one from Google Play has the same exact features I stopped using the App, to begin with..."No Explicit Lyric" but...

Loxer

Community Legend

3354 Views

1 replies

0 likes

  • 3354 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses in less then a second after hitting play

PlanPremiumCountry DeviceHappens on Any and All (mostly using Huawei P9) My Question or Issue Issue is that all of a sudden I cant listen to music anymore.I hit play and less than a second later spotify is in pause mode. I have to restart all devices...

Casual Listener

Plan Premium Country   Device Happens on Any and All (mostly using Huawei P9)     My Question or Issue  Issue is that all of a sudden I cant listen to music anymore. I h...

pitrzusti

Newbie

706 Views

2 replies

1 likes

  • 706 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why can't I share my Playlist on my Instagram story?

PlanPremium (still have the 3 month trial) CountryUSDeviceSamsung Galaxy S7Operating SystemIdk My Question or IssueWhen I try to go and share a Playlist to my Instagram story, that option doesn't exist. Instead, it offers me to share it to my direct ...

Newbie

Plan Premium (still have the 3 month trial)  Country US Device Samsung Galaxy S7 Operating System Idk   My Question or Issue When I try to go and share a Playlist to my Instagram ...

SergioDavid

Roadie

1187 Views

1 replies

1 likes

  • 1187 Views
  • 1 replies
  • 1 likes

Cant access song radio or albums.

PlanPremiumCountry CanadaDeviceSamsung galaxy 8Operating System Android Oreo A few days ago i was listening to a song radio. One day it wouldnt load. Not even from the radios lists. I went to random songs to see if i could make a song radio again, bu...

Casual Listener

  Plan Premium Country  Canada Device Samsung galaxy 8 Operating System  Android Oreo   A few days ago i was listening to a song radio. One day it wouldnt load. Not...

ibbine

Casual Listener

937 Views

3 replies

1 likes

bug
Bug or Update
Premium
  • 937 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Connect] Multiple Speakers / Devices simultaneously

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.

Casual Listener

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.    

SergioDavid

Roadie

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. We have got a great Internet connection at home, what should not be the reason. GreetingsPlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Edge...

Casual Listener

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online.  We have got a great Internet connection at home, what should not be the reason. ...

SergioDavid

Roadie

885 Views

1 replies

1 likes

connection
  • 885 Views
  • 1 replies
  • 1 likes

Não consigo baixar as músicas

O plano é o Premium e meu celular é o xiaomi redmi note 4x. Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apagava todos os dados do aplicativo (segue a foto em anexo). Após f...

Newbie

 O plano é o Premium e meu celular é o xiaomi redmi note 4x.  Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apag...

Bittencourt

Spotify Star

3582 Views

1 replies

0 likes

Spotify problema
  • 3582 Views
  • 1 replies
  • 0 likes

Unable to skip to a specific time of a local song

Hi.In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, with one spotify song and a local song, downloaded them...

Casual Listener

Hi. In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, wi...

Ijezzy

Newbie

7631 Views

27 replies

5 likes

  • 7631 Views
  • 27 replies
  • 5 likes