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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! Syncing offline playlist to another device. very slow internet

PlanPremiumCountry NorwayDevice(iPhone 8 and Samsung Note Operating System(iOS 10 and Android.) My Question or Issue Hi. I am wondering if it's possible to sync my offline playlist to new phone when it arrives? Syncing my playlists over the internet ...

Casual Listener

Plan Premium Country  Norway Device (iPhone 8 and Samsung Note 😎 Operating System (iOS 10 and Android.)   My Question or Issue  Hi. I am wondering if it's possible to sync m...

Joe

Community Legend

603 Views

2 replies

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Allow explicit content setting missing

My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?

Casual Listener

My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?

DaMac78

Casual Listener

1262 Views

3 replies

1 likes

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Offline shuffle

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays the same songs in the order they were after the shuf...

Casual Listener

I have downloaded a playlist on my android tablet. When I select shuffle all it does shuffle the songs from the playlist, but when it reaches the last song of the queue returns from start and plays t...

424 Views

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Local Music on Android App

PlanPremiumCountry New ZealandDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or IssueI have recently switched from Apple Music and am wanting to listen to a number of local files I have on my laptop on my Android app. I have got as far...

Newbie

Plan Premium Country  New Zealand Device Samsung Galaxy 8 Operating System Android 8.0   My Question or Issue I have recently switched from Apple Music and am wanting to...

414 Views

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Can't use the filter button

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it'...

Casual Listener

Since a few weeks, i can't choose and specific songs from my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wa...

jsannn

Community Legend

782 Views

1 replies

1 likes

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Can't choose and specific song.

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i want to hear. Can anyone help me?PleaseMy account it's...

Casual Listener

Since a few weeks, i can't choose and specific songs for my playlist, even when i try to filter the song, when i push it, the first song on my playlist sound and not the one i choose or the one i wan...

suzisunshine

Regular

1112 Views

1 replies

1 likes

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Widget tool is not working at all!!

PlanPremiumCountry Hong KongDeviceSamsung Galaxy Note 8Operating SystemLatest Android 8.0.0 My Question or Issue The spotify widget tool is not working at all as the screenshot shown.

Newbie

Plan Premium Country  Hong Kong Device Samsung Galaxy Note 8 Operating System Latest Android 8.0.0   My Question or Issue  The spotify widget tool is not working at all as th...

781 Views

0 replies

0 likes

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Downloaded tracks wont delete

So spotify filled my phones memory, i bought an sd card and started removing my songs from the internal storage. I gave up half way through and transfered the songs to the sd card. My phones memory stayed full so i deleted this cache, this deleted th...

Casual Listener

So spotify filled my phones memory, i bought an sd card and started removing my songs from the internal storage. I gave up half way through and transfered the songs to the sd card. My phones memory s...

333 Views

0 replies

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Issue with favorite songs

PlanFreeCountry Puerto RicoPhoneGalaxy s8Operating SystemAndroid 8.0.0 My Question or Issue I favorited two songs months ago (Pork Soda and The other Side of Paradise) and they are no longer on favorites songs. I unlike and like songs again, restarte...

Newbie

Plan Free Country  Puerto Rico Phone Galaxy s8 Operating System Android 8.0.0   My Question or Issue   I favorited two songs months ago (Pork Soda and The other Side of Para...

377 Views

0 replies

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Superuser Contribution Spotify makes my phone crash

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating SystemAndroid 7.0 My Question or IssueI've had Spotify premium for a few years now and have collected countless hours of saved songs which were downloaded to my phone.Recently I've been having...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System Android 7.0   My Question or Issue I've had Spotify premium for a few years now and have collected countless hour...

Alfredo

Roadie

1844 Views

3 replies

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Questions regarding the new UI

PlanFree/Country Canada DeviceAsus Zenphone 3Operating System My Question or Issue before the new update to the app, i could sort my playlist buy song, artist, album. Now i don't see that option anymore. Also i don't see the tracks in my playlist unl...

Regular

Plan Free/ Country  Canada  Device Asus Zenphone 3 Operating System   My Question or Issue   before the new update to the app, i could sort my playlist buy song, artist,...

433 Views

0 replies

1 likes

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repeat one

PlanPremiumDevicelg g4 My Question or Issue so i love the repeat one (song) function, however if I set it for song A and if i swith to a difrent song it toggles the setting to no repeat (the grey one). I know it's an intentional choice but i find it ...

Casual Listener

Plan Premium Device lg g4     My Question or Issue  so i love the repeat one (song) function, however if I set it for song A and if i swith to a difrent song it toggles the...

404 Views

0 replies

0 likes

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Spotify Remote toggle Shuffle

PlanFree DeviceGalaxy S7, Windows 10 My Question or IssueI can't find where to toggle Shuffle and Repeat.Is this feature gone? Because then the whole Remote thing is kinda useless, imo

Newbie

Plan Free   Device Galaxy S7, Windows 10   My Question or Issue I can't find where to toggle Shuffle and Repeat. Is this feature gone? Because then the whole Remote thing is kinda u...

451 Views

0 replies

0 likes

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Disable album art on lockscreen

PlanPremiumCountry Denmark DeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue Hey all.Just got this nice phone. I like the spotify controlls. But can i disable the spotify allbum art.? Regards Daniel and thanks

Casual Listener

Plan Premium Country Denmark   Device Oneplus 6 Operating System Android 8.1   My Question or Issue  Hey all. Just got this nice phone. I like the spotify controlls. But can...

896 Views

0 replies

2 likes

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Can't find podcasts since new update (May 2018)

FreeUKSamsung Galaxy A5 (2017)Android Oreo My Question or Issue Since the new update I haven't been able to access my downloaded podcasts anywhere. Please help.

Newbie

Free UK Samsung Galaxy A5 (2017) Android Oreo   My Question or Issue  Since the new update I haven't been able to access my downloaded podcasts anywhere. Please help.

suzisunshine

Regular

775 Views

1 replies

0 likes

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Spotify suddenly shuts down

My Question or IssueMy premium Spotify suddenly shuts dow 10-30 minutes after upstart on my new HP laptop. No internet problems. I have reinstalled without any results.

Newbie

    My Question or Issue My premium Spotify suddenly shuts dow 10-30 minutes after upstart on my new HP laptop. No internet problems. I have reinstalled without any results.  

466 Views

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Sorting podcasts by unplayed results in error

Premium user, USA, Samsung Galaxy S8 on Android Oreo. Spotify and device up to date. I'm trying to sort my podcasts by "unplayed," as I always do, but for some reason now when I try, I get a message saying "An error occurred." It's happening on all t...

Regular

Premium user, USA, Samsung Galaxy S8 on Android Oreo. Spotify and device up to date.    I'm trying to sort my podcasts by "unplayed," as I always do, but for some reason now when I try, I...

suzisunshine

Regular

1329 Views

4 replies

2 likes

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Behind The Lyrics

With the new update I dont know how to put on behind the lyrics.

Newbie

With the new update I dont know how to put on behind the lyrics.

suzisunshine

Regular

416 Views

1 replies

0 likes

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Superuser Contribution Playlist loaded and only plays around 12 seconds of every song ?

PlanFree/PremiumCountry Devicephone samsung9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device phone samsung9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Melody

Spotify

1474 Views

1 replies

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Downloaded playlists songs set as not downloaded

DeviceMotorola Moto G3Operating SystemAndroid 6.0 My Question or IssueI have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are shown as not downloaded (the download switch appears as off). It's occ...

Casual Listener

Device Motorola Moto G3 Operating System Android 6.0   My Question or Issue I have a SD card set as Internal Storage, and I download my playlists to it. At some point, the playlists are sh...

337 Views

0 replies

0 likes

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