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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846638 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846638 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16023 Views
  • 3 replies
  • 0 likes
  • 16023 Views
  • 3 replies
  • 0 likes

Interference/Loud Noises on Spotify for Note 5

For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without any head phones or aux cord and it's still doing it. ...

  • Newbie
  • For the past week I ahve been experiencing a loud noise that sounds almost like radio interference on my app. I thought it was my aux cord at first - replaced it twice. Listened to the app without an...
  • yackfogel
  • Casual Listener
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Musica nao esta tocando

Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?

  • Newbie
  • Meu Spotify nao esta funcionando quando uso os fones de ouvido. Em outras fontes o fone de ouvido funciona normalmente, porem no Spotify nao funciona mesmo. Alguem pode ajudar ?
  • 673 Views
  • 0 replies
  • 3 likes
  • 673 Views
  • 0 replies
  • 3 likes

Superuser Contribution Facebook can't reach spotify app

I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?

  • Newbie
  • I can't connect with my android using my facebook credentials. It seems facebook can't access to Spotify app. What could it be?
  • Aimee_T
  • Roadie
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Album title not showing when creating playlist

In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this worked perfectly. In the new version this is no lo...

  • Newbie
  • In the new version of the Android app it is not possible anymore to automatically save a new album as a playlist. In the previous version, the artist and album title were automatically added and this...
  • playlizts
  • Regular
  • 253 Views
  • 1 replies
  • 2 likes
  • 253 Views
  • 1 replies
  • 2 likes

problem to my unlimited account

hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulimited account?

  • Newbie
  • hi, i have an old ulimited account;in my pc it s all ok but if i want to ear spotify on my android phone (sony experia) result that i have a free account! What heppen?what i can do to use my pay ulim...
  • songassistant
  • Composer
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

cant play spotify music with google assistant

i cant select spotify as my default music previder on google assistant settings on android phone:galaxy j7 2016android :7.1.0 so i cant ask google assistant to play music on spotify

  • Newbie
  • i cant select spotify as my default music previder on google assistant settings on android   phone:galaxy j7 2016 android :7.1.0   so i cant ask google assistant to play music on spoti...
  • songassistant
  • Composer
  • 429 Views
  • 1 replies
  • 0 likes
  • 429 Views
  • 1 replies
  • 0 likes

Downloaded music don't play

i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the spotify website says, but anything have worked.Could any...

  • Newbie
  • i recently bought spotify premium, and when i download my playlist the music don't play on offline mode, just online, i've already tried reinstall the app, check my storage, and follow what the ...
  • songassistant
  • Composer
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Spotify UI Change Issues

After the new UI Change, has anyone had the same problems? I am currently using the Android app. 1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of each individual playlist. (Really, Spotify?)2. No access to a...

  • Casual Listener
  • After the new UI Change, has anyone had the same problems? I am currently using the Android app.   1. Playlist Folders (how most of my music is organized) doesn't appear. It's just a list of e...
  • songassistant
  • Composer
  • 1270 Views
  • 4 replies
  • 1 likes
  • 1270 Views
  • 4 replies
  • 1 likes

Spotify on new galaxy s6 phone I had premium on my old phone lost my library

Spotify on new galaxy s6 phone I had premium on my old phone lost my library.How do I get it back? New phone shows free. How do I login on the phone to my premium?

  • Newbie
  • Spotify on new galaxy s6 phone I had premium on my old phone lost my library. How do I get it back? New phone shows free. How do I login on the phone to my premium?
  • songassistant
  • Composer
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Battery killer

Hello, I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour and a half of playing time using offline mode exclusively befo...

  • Regular
  • Hello,   I was wondering if anyone could tell me why spotify completely destroys my battery life? I own a 4g Evo phone and even on a full charge. Once I open spotify, I am lucky to get hour an...
  • HelpingHand123
  • Newbie
  • 737 Views
  • 1 replies
  • 1 likes
  • 737 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problema com armazenamento no cartão SD

Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparacem do cartão SD e eu preciso baixar tudo de novo, e...

  • Regular
  • Eu uso o cartão SD para armazenar as músicas baixadas, mas toda vez que eu preciso retirar o cartão e colocar de novo, acontece uma coisa muito chata: todas as músicas baixadas simplesmente desaparac...
  • Lazaro_Pires
  • Newbie
  • 10743 Views
  • 13 replies
  • 12 likes
  • 10743 Views
  • 13 replies
  • 12 likes

Change on how playlist save

Hello The app has changed recently and I'd like to ask why.I organise my music via playlistsUp until this week i could click on an album, click save to play list the click new.This used to default to the artist/albumThis has been removed and now the ...

  • Regular
  • Hello   The app has changed recently and I'd like to ask why. I organise my music via playlists Up until this week i could click on an album, click save to play list the click new. This use...
  • briefcandle
  • Casual Listener
  • 1147 Views
  • 6 replies
  • 4 likes
  • 1147 Views
  • 6 replies
  • 4 likes

Problem with USB DAC

Recently acquired a Topping NX2s. When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s.The frequency of the popping increases when the screen is turned off, so I'm suspecting its some...

  • Newbie
  • Recently acquired a Topping NX2s.   When connected to my phone, a Samsung Note 4, the audio plays but with frequent popping and crackling sounds every 5-7s. The frequency of the popping ...
  • 616 Views
  • 0 replies
  • 1 likes
  • 616 Views
  • 0 replies
  • 1 likes

No Cover art on left side ?

Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot button to see the album cover? Its **bleep** that i c...

  • Casual Listener
  • Like the default Music player that comes with your phone, it showed the album's cover art on the left side, but why does the premium version dont have this feature and need to press the triple dot bu...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Solved!! Saved songs not staying downloaded

My 'your music' library has about 800 songs in and will not stay synced for offline use. I have premium but every time I close and re open the app, all of the songs have un synced and need downloading again. It's annoying because this is the only rea...

  • Casual Listener
  • My 'your music' library has about 800 songs in and will not stay synced for offline use. I have premium but every time I close and re open the app, all of the songs have un synced and need downloadin...
  • jeff42
  • Newbie
  • 45128 Views
  • 16 replies
  • 0 likes
  • 45128 Views
  • 16 replies
  • 0 likes

Solved!! Volume

Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a second of playing. I have tried reinstalling the Spo...

  • Casual Listener
  • Just switched to Google Pixel from iPhone. The volume on the Spotify app for Android is noticeably limited as the volume for Play Music is much higher. The volume noticeably drops after less than a s...
  • Ppppppp
  • Newbie
  • 3993 Views
  • 4 replies
  • 0 likes
  • 3993 Views
  • 4 replies
  • 0 likes

Can play only "Discover Weekly" playlist when in landscape mode

When I'm in landscape mode and I follow "Discover Weekly" playlist each time I select "Playlists" from the library the "Discover Weekly" is automatically selected, therefore I'm unable to play any of my other playlists, except the first one. The issu...

  • Casual Listener
  • When I'm in landscape mode and I follow " Discover Weekly" playlist  each time I select "Playlists" from the library the " Discover Weekly" is automatically selected, therefore I'm un...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Sound cuts out briefly at beginning of songs.

Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium account and am using a One Plus One. I first cleared...

  • Newbie
  • Recently my mobile app has had an issue when I skip to the next song. At the beginning of each song it plays a second, cuts out a second, then plays as normal. Each song does this. I have a premium a...
  • Craigar1
  • Newbie
  • 1052 Views
  • 4 replies
  • 7 likes
  • 1052 Views
  • 4 replies
  • 7 likes

Spotify switches off automatically very often. I have a Samsung S8....l

Spotify switches off automatically very often. I have a Samsung S8....Do nno know why. The phone is new. The problem appeared two weeks ago.

  • Newbie
  • Spotify switches off automatically very often. I have a Samsung S8.... Do nno know why. The phone is new. The problem appeared two weeks ago. 
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes