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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

211084 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 211084 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561617 Views

78 replies

3 likes

  • 561617 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463375 Views

575 replies

39 likes

Account
Free
  • 463375 Views
  • 575 replies
  • 39 likes

App update removed ability to shuffle all songs?

PlanFreeCountry USADeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or IssueI apologize if this has been asked before, but I haven't been able to find the answer. Ever since the app update, my "Library" option on Android no longer has t...

Casual Listener

Plan Free Country  USA Device Samsung Galaxy S8 Operating System Android 8.0   My Question or Issue I apologize if this has been asked before, but I haven't been able to find the ...

Joe

Community Legend

12892 Views

3 replies

8 likes

  • 12892 Views
  • 3 replies
  • 8 likes

wth is very high and where has extreme gone to in stream quality?!

PlanPremiumCountry PTDeviceS7 EdgeOperating SystemAndroid 7 My Question or IssueWhere has extreme mode gone to in streaming?

Casual Listener

Plan Premium Country  PT Device S7 Edge Operating System Android 7   My Question or Issue Where has extreme mode gone to in streaming?  

assafetn

Newbie

1026 Views

1 replies

8 likes

  • 1026 Views
  • 1 replies
  • 8 likes

Greyed out Music

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S5 (SM-G900V)Operating SystemAndroid 6.0.1My Question or Issue I used to have the song, 'I Kill People' by Das in my playlist, but it randomly disappeared and the only way I can find iy is by search...

Newbie

Plan Premium Country United States Device Samsung Galaxy S5 (SM-G900V) Operating System Android 6.0.1 My Question or Issue  I used to have the song, 'I Kill People' by Das in my playlis...

koralyoung

Gig Goer

643 Views

2 replies

0 likes

  • 643 Views
  • 2 replies
  • 0 likes

Music is Greyed out on Mobile

PlanPremiumCountry United KingdomDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue I downloaded a MP3 file and added it to my laptop's spotify as a local file and it appears there and can play in Spotify on my Windows laptop. Due to t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung S8 Operating System Android Oreo   My Question or Issue  I downloaded a MP3 file and added it to my laptop's spotify as a ...

SirSpiffy

Casual Listener

1450 Views

5 replies

0 likes

  • 1450 Views
  • 5 replies
  • 0 likes

Why is Spotify using the Linear Acceleration Sensor? (big battery issue)

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What function does Spotify need the accelerometer for?edi...

Newbie

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What f...

AeroZ

Composer

2761 Views

2 replies

10 likes

accelerometer
battery
battery drain
Battery performance
Battery usage
  • 2761 Views
  • 2 replies
  • 10 likes

Major issues with Spotify on Android

PlanPremiumCountry USADeviceOnePlus 5Operating SystemAndroid 8.1.0 Spotify App Version:8.4.61.683 armV7 My Question or Issue Ever since upgrading to the latest Android Spotify app, there are a few issues with it: * The first issue is that the playlis...

Newbie

Plan Premium Country  USA Device OnePlus 5 Operating System Android 8.1.0   Spotify App Version: 8.4.61.683 armV7   My Question or Issue  Ever since upgrading to the ...

1522 Views

0 replies

3 likes

  • 1522 Views
  • 0 replies
  • 3 likes

Superuser Contribution Unable to sign in after being signed out while being offline

PlanPremium DeviceMotorola G5s PlusOperating SystemAndroid 7.1.1 My Question or Issue So, I was on holiday where I was using a shared network. Therefore I had to put Spotify on offline to avoid having it downloading songs. Not a problem for me, yet. ...

Casual Listener

Plan Premium  Device Motorola G5s Plus Operating System Android 7.1.1   My Question or Issue  So, I was on holiday where I was using a shared network. Therefore I had to put Sp...

Alfredo

Roadie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Playlist That Isn't Mine Appears As App

PlanPremiumCountryUSADeviceSamsung S7 My Question or IssueOne day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut directly to the music. Is it possible for a friend or someone to have sen...

Newbie

Plan Premium Country USA Device Samsung S7   My Question or Issue One day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut d...

Alfredo

Roadie

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories is not available.

PlanPremiumCountryTurkey DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueAs of today, I still cannot see the option to share songs from Spotify to Instagram Stories. My OS and Android versions are 5.1.3 Oxygen OS and 8.1.0 Android. A...

Newbie

Plan Premium Country Turkey   Device OnePlus 5T Operating System Android Oreo   My Question or Issue As of today, I still cannot see the option to share songs from Spotify t...

Alfredo

Roadie

2794 Views

1 replies

0 likes

  • 2794 Views
  • 1 replies
  • 0 likes

Is it possible to change the vibe of daily mix manually?

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. So I started to ban those favorite artists and even...

Visitor

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. ...

Loxer

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Notification Bar

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating

Regular

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating 

Loxer

Community Legend

1151 Views

5 replies

0 likes

  • 1151 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Streaming quality "extreme" gone / replaced

Hi guys Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high".Been reading conflicting report of the bitrate for the new "very high" setting.Please confirm the bitrate

Regular

Hi guys    Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high". Been reading conflicting report of the bitrate for the new "very high" setting. ...

Alfredo

Roadie

7684 Views

7 replies

0 likes

  • 7684 Views
  • 7 replies
  • 0 likes

Help me ._.

How i fix this

Regular

How i fix this

Zaki100

Regular

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Solved!! Music pauses in the middle of song

PlanPremiumCountryAustria DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHi! When when I want to hear my playlist it always stops in the middle of EVERY song! I have to unlock my phone and press again play. My internet is work...

Newbie

  Plan Premium Country Austria   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hi! When when I want to hear my playlist it always stops ...

Loxer

Community Legend

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
  • 0 likes

Can't select Extreme Quality on download options.

PlanPremiumCountryBrazil DeviceSamsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest quality is now "Very High". I'm aware of the other similar thread, however, people there are talkin...

Newbie

  Plan Premium Country Brazil   Device Samsumg Galaxy J7     So, basically I can no longer set the download quality to extreme, it has disappeared and the highest qualit...

Loxer

Community Legend

1137 Views

1 replies

0 likes

extreme
quality
quality sound
very high
  • 1137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad quality of the sound

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My account is premium!

Casual Listener

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My a...

dedo1911

Newbie

60357 Views

22 replies

29 likes

  • 60357 Views
  • 22 replies
  • 29 likes

Is this a bug lol

 My Question or Issue Look at the pic

Regular

  My Question or Issue  Look at the pic

Zaki100

Regular

2809 Views

25 replies

0 likes

  • 2809 Views
  • 25 replies
  • 0 likes

Android app is unresponsive

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version

Casual Listener

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive   pixel2 on latest version   &n...

martinmcnulty

Casual Listener

766 Views

2 replies

0 likes

  • 766 Views
  • 2 replies
  • 0 likes

Spotify premium won't download music

PlanPremiumCountry NetherlandsDeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But he won't download the music for the offline modus. He never had a problem with that's before (...

Casual Listener

  Plan Premium Country  Netherlands Device Oneplus 6 Operating System Android 8.1   My Question or Issue  I have a premium account and i Just bought the oneplus 6. But ...

Marijeeew

Casual Listener

4143 Views

4 replies

0 likes

  • 4143 Views
  • 4 replies
  • 0 likes

Controls too small

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit the wrong button or the app opens instead. It's rea...

Roadie

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit ...

Loxer

Community Legend

885 Views

1 replies

0 likes

  • 885 Views
  • 1 replies
  • 0 likes