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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107517 Views

26 replies

3 likes

  • 107517 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217491 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217491 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571704 Views

79 replies

3 likes

  • 571704 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470914 Views

577 replies

40 likes

Account
Free
  • 470914 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify elimina musica descargada de mi biblioteca

Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispositivo, simplemente cada vez que inici la aplicación aparece...

Newbie

  Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispos...

Aimee_T

Roadie

853 Views

1 replies

0 likes

  • 853 Views
  • 1 replies
  • 0 likes

Solved!! Data server setting

Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. Thanks in advance.

Regular

  Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. T...

Edant

Newbie

6976 Views

3 replies

1 likes

  • 6976 Views
  • 3 replies
  • 1 likes

Superuser Contribution Previously downloaded songs stop being downloaded.

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them and are unavailable in offline mode. This isn't the...

Casual Listener

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them ...

Aimee_T

Roadie

878 Views

1 replies

0 likes

  • 878 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content constantly deleting itself

PlanPremiumCountry Czech republicDeviceHuawei p9 lite mini My Question or Issue I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to d...

Casual Listener

  Plan Premium Country  Czech republic Device Huawei p9 lite mini    My Question or Issue  I have premium, so I can download songs, right. But in the last week my mu...

Aimee_T

Roadie

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Can't Search

PremiumSamsung Galaxy S9 EdgeAndroid OreoEverytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it is doing it again. It has been acting super buggy for abou...

Casual Listener

Premium Samsung Galaxy S9 Edge Android Oreo Everytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it i...

dredunn2

Casual Listener

1600 Views

2 replies

3 likes

  • 1600 Views
  • 2 replies
  • 3 likes

Solved!! Shuffle button not shown on Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0, Samsung Experience 9.0My Question or Issue With some recent update, the "shuffle" button disappeared from the app. If it got moved, I'm not sure where to... according to this...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System Android 8.0.0, Samsung Experience 9.0 My Question or Issue  With some recent update, the "shuffle" button disa...

GoMrPickles

Gig Goer

2140 Views

3 replies

0 likes

  • 2140 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not connecting to my alarm

PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...

Casual Listener

Plan Premium Country  America Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I have tried a few apps that promise to connect to Spotify and p...

JONRONAN

Newbie

13299 Views

5 replies

1 likes

Alarm
Android
Samsung s8
  • 13299 Views
  • 5 replies
  • 1 likes

Not Receiving Any Push Notifications

PlanFreeCountry Russia DeviceHonor 8Operating SystemAndroid 7.0 My Question or IssueI apologize for the spelling, I used Google Translate.In about a year of using the application, I have not received any push notifications. After reading a bit of sim...

Regular

Plan Free Country  Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue I apologize for the spelling, I used Google Translate. In about a year of usi...

Loxer

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter After installing the application and running, you can see only half of the...

Newbie

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7. Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter 😞   After ins...

443 Views

0 replies

1 likes

  • 443 Views
  • 0 replies
  • 1 likes

Solved!! non-tracked artists in release radar

PlanPremiumCountry Russia DeviceHonor 8Operating SystemAndroid 7 My Question or Issue Why in my "Release radar" playlist there are tracks of performers that I do not follow?

Regular

Plan Premium Country  Russia   Device Honor 8 Operating System Android 7   My Question or Issue  Why in my "Release radar" playlist there are tracks of performers that ...

NotFunnyMan

Regular

2127 Views

4 replies

0 likes

  • 2127 Views
  • 4 replies
  • 0 likes

New Spotify Update

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order i saved them to). Overall, i liked the old version...

Newbie

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order...

aravwijesinghe

Casual Listener

18346 Views

26 replies

66 likes

  • 18346 Views
  • 26 replies
  • 66 likes

Paguei o boleto premium por 6 meses e não estou acessando o premium, estou sem música.

PlanFree/PremiumCountry BrasilDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country  Brasil Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Why Can't I Arrange my songs in my playlist the way I want on Android

PlanSpotify PremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue I can't arrange my songs in my playlists the way I want

Casual Listener

Plan Spotify Premium Country  United States Device Samsung Galaxy 8 Operating System Android   My Question or Issue  I can't arrange my songs in my playlists the way I want

ShaggySkunk-c

Roadie

956 Views

2 replies

0 likes

  • 956 Views
  • 2 replies
  • 0 likes

Can't sync Spotify to Bumble

This is an ongoing problem for several weeks.  Thanks!

Newbie

This is an ongoing problem for several weeks.  Thanks!

egarnick

Newbie

4295 Views

2 replies

2 likes

  • 4295 Views
  • 2 replies
  • 2 likes

Superuser Contribution Another Daily Mix Thread

PlanPremiumCountryUSA DeviceAndroid, Windows My Question or Issue I love the Daily MIxes. I've been subsribing to Spotify for a long time, so I get like seven Daily Mixes (different genres). The problem is, no matter what I like and disklike, THEY NE...

Music Fan

Plan Premium Country USA  Device Android, Windows  My Question or Issue  I love the Daily MIxes.  I've been subsribing to Spotify for a long time, so I get like seven Daily...

WaxwingSlain

Music Fan

853 Views

2 replies

0 likes

  • 853 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constant skipping when connected to bluetooth

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experience this problem.

Newbie

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experie...

Tijntje1980

Regular

50477 Views

28 replies

23 likes

  • 50477 Views
  • 28 replies
  • 23 likes

App update removed ability to shuffle all songs?

PlanFreeCountry USADeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or IssueI apologize if this has been asked before, but I haven't been able to find the answer. Ever since the app update, my "Library" option on Android no longer has t...

Casual Listener

Plan Free Country  USA Device Samsung Galaxy S8 Operating System Android 8.0   My Question or Issue I apologize if this has been asked before, but I haven't been able to find the ...

Joe

Community Legend

12900 Views

3 replies

8 likes

  • 12900 Views
  • 3 replies
  • 8 likes

wth is very high and where has extreme gone to in stream quality?!

PlanPremiumCountry PTDeviceS7 EdgeOperating SystemAndroid 7 My Question or IssueWhere has extreme mode gone to in streaming?

Casual Listener

Plan Premium Country  PT Device S7 Edge Operating System Android 7   My Question or Issue Where has extreme mode gone to in streaming?  

assafetn

Newbie

1030 Views

1 replies

8 likes

  • 1030 Views
  • 1 replies
  • 8 likes

Greyed out Music

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S5 (SM-G900V)Operating SystemAndroid 6.0.1My Question or Issue I used to have the song, 'I Kill People' by Das in my playlist, but it randomly disappeared and the only way I can find iy is by search...

Newbie

Plan Premium Country United States Device Samsung Galaxy S5 (SM-G900V) Operating System Android 6.0.1 My Question or Issue  I used to have the song, 'I Kill People' by Das in my playlis...

koralyoung

Gig Goer

648 Views

2 replies

0 likes

  • 648 Views
  • 2 replies
  • 0 likes

Music is Greyed out on Mobile

PlanPremiumCountry United KingdomDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue I downloaded a MP3 file and added it to my laptop's spotify as a local file and it appears there and can play in Spotify on my Windows laptop. Due to t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung S8 Operating System Android Oreo   My Question or Issue  I downloaded a MP3 file and added it to my laptop's spotify as a ...

SirSpiffy

Casual Listener

1467 Views

5 replies

0 likes

  • 1467 Views
  • 5 replies
  • 0 likes