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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843404 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843404 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14457 Views
  • 1 replies
  • 0 likes
  • 14457 Views
  • 1 replies
  • 0 likes

Car radio malfunction

I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned it off for one minute and I turn it back on the song...

  • Newbie
  • I have car radio with android 6. When I turn the car off radio screen goes black and speakers are turned off too. But inside of the radio spotify keeps playing. I know it because when I have turned i...
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes

Can only view songs in Playlists and Albums.

I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view.I can't see anything in the Songs or Artists section...

  • Casual Listener
  • I have a Spotify premium account and, ever since signing up and downloading the app and a good helping of my favourite tunes, I am only able to view my downloaded songs in Playlists and Albums view. ...
  • phan_times
  • Community Legend
  • 519 Views
  • 3 replies
  • 0 likes
  • 519 Views
  • 3 replies
  • 0 likes

Downloaded Available Offline songs "undownloaded" and greyed out

I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason. I first make them available offline, wait until t...

  • Regular
  • I have 1670 songs in a playlist (the old favourites-playlist) and I've been having a problem where most of the songs go from being downloaded and available to greyed out and unavailable for no reason...
  • mgarey2
  • Newbie
  • 24974 Views
  • 41 replies
  • 12 likes
  • 24974 Views
  • 41 replies
  • 12 likes

Elephone P8, Android 7.0

Good afternoonI have the same problem as this user. I have downloaded the latest version available on play store: Elephone P8, Android 7.0 Spotify closes (app closes + background service ends) 10 seconds after screen turns off.Lock screen widget disp...

  • Newbie
  • Good afternoon I have the same problem as this user. I have downloaded the latest version available on play store:   Elephone P8, Android 7.0   Spotify closes (app closes + background ...
  • Seifenaut
  • Casual Listener
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Fix slow app in case of many libraries and/or offline songs

I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads where it was suggested to: "Remove as much things ...

  • Newbie
  • I really have enough of the app being unresponsive too many times even for minutes.... No matter what I do, play, search, browse, the whole app experience is being bullsht. I've seen multiple threads...
  • 270 Views
  • 0 replies
  • 3 likes
  • 270 Views
  • 0 replies
  • 3 likes

Lock screen issue, can't skip songs from lock screen.

So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip songs. Please fix spotify, started happening after mo...

  • Regular
  • So first the widget on the lock screen wouldn't even show up, restarting seemed to fix the issue but now if I try to skip to the next song it wont let me, have to open the app in the phone to skip so...
  • empereurrom7
  • Newbie
  • 35324 Views
  • 6 replies
  • 10 likes
  • 35324 Views
  • 6 replies
  • 10 likes

Solved!! Anyone voice controlling spotify via Android with success?

Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phone to "search spotify and play a specific tune" with...

  • Regular
  • Hello guys, doing some research online, I am seeing that you can voice control spotify via an android phone but the reviews are not great. Is there anyone here using voice commands on an android phon...
  • Thoky
  • Newbie
  • 70277 Views
  • 16 replies
  • 1 likes
  • 70277 Views
  • 16 replies
  • 1 likes

Google Pixel - Album art has stopped to load

I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In an attempt to resolve the issue, I cleared cache a...

  • Casual Listener
  • I am a spotify premium user on Google pixel. After a certain date in January 2018, Spotify album art has stopped to load, while the album art for my previously downloaded songs appear as expected. In...
  • mansingh95
  • Casual Listener
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! Low Bluetooth Volume

How can I make this app play louder. In my car, connected via Bluetooth it is simply not loud enough. At highway speed with my windows down I cannot even hear it. Bluetooth volume is turned all the way up on my Samsung GS7 Edge. I have Normalize Volu...

  • Casual Listener
  • How can I make this app play louder. In my car, connected via Bluetooth it is simply not loud enough. At highway speed with my windows down I cannot even hear it. Bluetooth volume is turned all the w...
  • captkozmo
  • Casual Listener
  • 335662 Views
  • 12 replies
  • 1 likes
  • 335662 Views
  • 12 replies
  • 1 likes

Solved!! Unable to sync local files

i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does not allow me to download it and it is greyed out. ...

  • Casual Listener
  • i am having the latest spotify on both Windows and Android and i recently moved a new local files into my spotify playlist. However, when i sync it to my phone, it showed the local file song but does...
  • phan_times
  • Community Legend
  • 1315 Views
  • 3 replies
  • 0 likes
  • 1315 Views
  • 3 replies
  • 0 likes

Unable to log in

Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app. Each time I log in to the app it says I have to go online to connect and I ...

  • Newbie
  • Help! My spotify app was saying that I was offline and I decided to just update it and log out of my account, little did I know I would completely lock myself out of the app.  Each time I log i...
  • phan_times
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

What is the difference between my library and playlist?

When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference between the two?

  • Visitor
  • When I joined I spent hours choosing my playlist or my songs let's put it that way. When I finally got in I found the songs were in something called a library not my playlist. What is the difference ...
  • phan_times
  • Community Legend
  • 5924 Views
  • 3 replies
  • 0 likes
  • 5924 Views
  • 3 replies
  • 0 likes

Using a lot of storage

Hi Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)?I know I can delete it, but don't feel like loggin in again etc. I just want the app to be light

  • Regular
  • Hi    Is it normal that spotify uses 2.5 GB of internal storage (no offline playlist, I checked) on an android device (samsung a5 2016)? I know I can delete it, but don't feel like loggi...
  • Noah
  • Spotify Star
  • 61062 Views
  • 9 replies
  • 1 likes
  • 61062 Views
  • 9 replies
  • 1 likes

Spotify notifcation player opens on Android when phone is plugged into Computer

The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an instance of Spotify is open on the computer, if the...

  • Newbie
  • The Spotify player in the phone notification bar will open when headphones are plugged in or if headphones are plugged in when the phone is attached to a computer with a USB cord. This happens if an ...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Solved!! Cant save my music to SD card

I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage

  • Casual Listener
  • I cant choose storage so my phone gets full. Why is the storage buttom missing? I have followed instructions but there is no buttom for choosing storage 
  • phan_times
  • Community Legend
  • 414 Views
  • 3 replies
  • 0 likes
  • 414 Views
  • 3 replies
  • 0 likes

Music automatically pauses with email notification

I have an issue with the most recent version of Spotify on my Note 8. When playing through my BT device, the music automatically pauses when any email notification comes through on my phone. I have tried uninstall/reinstall, but that did not fix the ...

  • Newbie
  • I have an issue with the most recent version of Spotify on my Note 8.  When playing through my BT device, the music automatically pauses when any email notification comes through on my phone.&nb...
  • howardnorberg
  • Casual Listener
  • 4481 Views
  • 1 replies
  • 0 likes
  • 4481 Views
  • 1 replies
  • 0 likes

Chromecast Audio problem.

When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing play again makes it skip to next song again and agai...

  • Visitor
  • When trying to skip forward to next song when casting to my chromecast audio from spotify on my iphone or ipad, it stops playing and when I press play it skips to next song and stops. Then pressing p...
  • Sidedog
  • Newbie
  • 5726 Views
  • 89 replies
  • 0 likes
  • 5726 Views
  • 89 replies
  • 0 likes

No bluetooth control in car until I change app permissions

Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works.However, I have to do this EVERY TIME I connect in my car - which is...

  • Newbie
  • Every time I connect via bluetooth to Spotify in my car I have no volume/track change control until I go to app permissions and toggle 'Microphone' and 'Phone' off/on. Then it works. However, I have...
  • 499 Views
  • 0 replies
  • 0 likes
  • 499 Views
  • 0 replies
  • 0 likes

Solved!! Spotify not responding on Samsung Galaxy 10.1 tablets (GT-P7510)

In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?". This happens on both of my tablets. Spotify works fine when accessed through the app on my iPhone so I know it's not the network. ...

  • Casual Listener
  • In the past week, Spotify has repeatedly returned the message "Spotify is not responding. Would you like to close it?".  This happens on both of my tablets.  Spotify works fine when accesse...
  • phan_times
  • Community Legend
  • 3210 Views
  • 1 replies
  • 0 likes
  • 3210 Views
  • 1 replies
  • 0 likes

Album art not showing up on my Android phone

Spoiler (Highlight to read)The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.The album art on Spotify is not showing up on m...

  • Newbie
  • The album art on Spotify is not showing up on my phone. I have cleared cache and reinstalled the app countless times and nothing seems to work! Please help me fix this problem.
  • galtma
  • Newbie
  • 756 Views
  • 1 replies
  • 0 likes
  • 756 Views
  • 1 replies
  • 0 likes