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Album art won't load

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Album art won't load

Casual Listener

 

Similar to previous issues, images aren't loading for me

 

Plan

Premium

Country

 UK

Device

Nexus 9

Operating System

 Android Lollipop

 

 

 

Screenshot_20180704-231407.png
1 Reply
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Re: Album art won't load

Rock Star 16
Rock Star 16

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Try another network connection too.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

LoxerRock Star 16
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