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Waiting to download - local files

Waiting to download - local files

Hi everyone i really need some help!

 

Im trying to get Tayor Swift on my spotify and im stuck with the playlist on my phone saying "waiting to download".

 

Here is what i have done thus far:

1. Made a playlist and moved taylor Swift as a local file to the new playlist

2. Located the playlist on my phone (Android) and selected availiable offline

3. I receive a message saying "Waiting to download"

 

Fixes that didnt work:

  1. Reinstalling spotify
  2. Deleting other tracks - i have over 20gb of memory
  3. Restarting my phone several time
  4. Changine wifi networks 

 

Non of these worked. 

 

What can I do, i am a premium member and clearly im not getting a premium service?

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Please read the support topic here for assistance setting up local file sync: Listen to local files

Make sure that you are on the same WiFi network and Windows & third party firewalls are configured to allow the Spotify connection through.

Another point to note is that sometimes if a track is stored locally & is also available to stream then when you sync to your device it will automatically use the Spotify streaming version but the data from your playlist. If for some reason the metadata such as track length differs this can cause conflict and break the track. In this instance you are best off removing the local file from your playlist on the desktop and adding the track from the Spotify server then re-sync. This should fix this issue.


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