Help Wizard

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Why am i getting charged 2 times a month!!!!!!

Why am i getting charged 2 times a month!!!!!!

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. Atleast an email. Someone please fix this or to tidal i go.
1 Reply

It sounds like you have managed to create two accounts and subscribed on each of them but have no fear, they can help get this sorted. Use the online contact form and be sure to include details of each of the payments. If you get an automated response directing you back to the community or to the help pages, please reply to it by email and you will hear back from one of the team shortly.

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