Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have the same issue on two Nexus devices (one with Android 4.4.4 and the other with 5.0)... the problem started last week... please fix! I see only 10 albums... and then the green circle. Very annoying! Playstore shows that the app was updated today, but I haven't received an update (auto updates off!).
Can you try clearing the cache (within the SPotify settings) then logging back in again?
Just as an FYI - This will delete any offline music you have. Sorry.
I recommend you contact Spotify Support using the form here.
You will get an automated reply at first, however if you need to chase them just reply to the email as it does get monitored.
I have the same Problem. I can't view the latest releases. I tried letting the albums load over night. It didn't work. I tried uninstalling the app and reinstalling. That didn't work. I tried deleting cache and saved data. That also didn't work. This needs to be fixed soon. I do not want to pay for a service that doesn't fully work.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…