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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394876 Views

546 replies

35 likes

Account
Free
  • 394876 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8395 Views

0 replies

7 likes

  • 8395 Views
  • 0 replies
  • 7 likes

[Android 4.4] Taking a photo breaks headphone output

I've found another bug on the new Nexus 5 with Android 4.4 KitKat: If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal speaker. You have to stop the song, plug headphones out and back...

Roadie

I've found another bug on the new Nexus 5 with Android 4.4 KitKat:  If you take a photo while listening to spotify with your headphones, the Spotify audio output switches to the internal ...

Osyx

Roadie

760 Views

4 replies

0 likes

  • 760 Views
  • 4 replies
  • 0 likes

Library Feature - Browse by Arist, Album, etc.

Does anybody else find it astonishing that there is no way to browse through your entire collection (starred) by artist or album alphabetically (i.e. library mode)? This has been a basic feature ever since day one of iPods / MP3 players yet seems to ...

Casual Listener

Does anybody else find it astonishing that there is no way to browse through your entire collection (starred) by artist or album alphabetically (i.e. library mode)?  This has been a basic featur...

Osyx

Roadie

1062 Views

5 replies

2 likes

  • 1062 Views
  • 5 replies
  • 2 likes

Problems synchronizing local files to android

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while others aren't? I've tried deleting the cache and redownl...

Regular

After updating to the latest version of the app I can not synchronize all of my local files to my android phone. All Local files are mp3 format so I have no clue way some are synchronized while other...

Joe

Community Legend

1044 Views

1 replies

0 likes

  • 1044 Views
  • 1 replies
  • 0 likes

Solved!! Online with offline list

Hi, Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app wouldn´t charge me for any data for the downloaded tracks. It would be...

Casual Listener

Hi,   Just wondering if there´s any chance that Spotify can simultaneously work online with an offline list. I mean, that I can keep it online with a dowloaded list and that the app woul...

mandylions

Casual Listener

1089 Views

2 replies

0 likes

inbox
Offline Access
Spotify Premium
  • 1089 Views
  • 2 replies
  • 0 likes

Solved!! playlist and play queue order

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can listen to what you want in the order you want. Doe...

Casual Listener

Is there any way to change the order of my songs? I used to have google play music and one nice thing about them is that they have the option to drag and change the order of the play queue so you can...

Peter__

Community Legend

4662 Views

3 replies

0 likes

  • 4662 Views
  • 3 replies
  • 0 likes

Spotify & Pioneer

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Newbie

I have a Pioneer XW-SMA1 and a Sony xperia Z I can not connect the 2 for wireless playback through Spotify. I also have the same problem from Spotify and my Mac to the Pioneer. Help!

Joe

Community Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

Cannot share to Spotify friends - Galaxy Note 2

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Casual Listener

Using Spotify on my phone, my Spotify friends do not appear when I try and share a song or playlist, but they show up just fine on my PC.

Icynova84

Casual Listener

499 Views

4 replies

0 likes

  • 499 Views
  • 4 replies
  • 0 likes

Imported MP3 files, extreme low volume.

Hi, I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned out to be really low compared with non imported songs. And i a...

Casual Listener

Hi,   I imported some Mp3 files on my computer, and when I added them to a playlist and downloaded these playlists on my android phone. The volume and quality of these imported songs turned ...

emiel89

Casual Listener

848 Views

4 replies

1 likes

  • 848 Views
  • 4 replies
  • 1 likes

Spotify Removes my downloaded Playlists

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer..now i cant synchronize my playlists with my s4, when i do it sometimes crashes and says "You synchronized offline with more than 3 de...

Newbie

Hey ive had a Motorola Razr and now switched to a Samsung Galaxy S4 i also synchronized my playlists on my computer.. now i cant synchronize my playlists with my s4, when i do it sometimes crashes a...

Joe

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Phone signal doesn't starts when using headphones.

Hi I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not using headphones and only the phone speakers. Also works with...

Casual Listener

Hi   I wonder about why I can't hear my signal when I using headphones when someones calls and I listening to Spotify. The problem is that music doesn't stops. The function is there when not...

Bergq

Casual Listener

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

Can not sync playlists to my Samsung s3

Ill try my best to explain my problem.Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only local files synced or pending and I cant do anything?I ...

Newbie

Ill try my best to explain my problem. Just joined premium. My phone (Samsung s3) is showing up as a device on my laptop. I tried to synce all playlist and on all my playlists it either says only ...

Joe

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Spotify Mobile App (Premium account, created with Facebook account) Not posting to Facebook

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4 Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total) My preferences in the Spotify Mobile App AND on all desktop (2 PCs - one Windows ...

Regular

Samsung Galaxy S4; Android 4.3; Spotify Version 0.7.2.402-g40e8dcb4  Device memory has 7.21GB available (of 16GB Total); SD card has 49.28GB available (of 58.53GB Total)   My pre...

Peter__

Community Legend

744 Views

3 replies

0 likes

  • 744 Views
  • 3 replies
  • 0 likes

Spotify Premium Mobile Not Working

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had spotify premium for two years and i will cancel my subs...

Regular

Spotify suddenly stopped working when my android is connected to my carrier. It only works when I'm connected to wifi. I've done everything including reinstalling Spotify several times. I've had sp...

tuomashki

Casual Listener

3139 Views

16 replies

0 likes

Premium
  • 3139 Views
  • 16 replies
  • 0 likes

[HTC Wildfire S]Uneven playback with downloaded tracks

Dear Spotify CommunityI have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problemOver the last week I have been experiencing sound problems with downloaded playlists. The content is uneven or stutters. It...

Newbie

Dear Spotify Community I have been the using Spotify for a couple of months on my Android phone (HTC Wildfire S) without problem Over the last week I have been experiencing sound problems with do...

Joe

Community Legend

975 Views

6 replies

0 likes

  • 975 Views
  • 6 replies
  • 0 likes

Solved!! android streaming problems

Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having a streaming problem again but according to the web ...

Newbie

Ive had spotify premium on my android phone a little over a month now, and i lost use of it for a week not too long ago. Apparently there was a streaming issue that was posted on twitter. I'm having ...

Joe

Community Legend

3359 Views

5 replies

2 likes

  • 3359 Views
  • 5 replies
  • 2 likes

lg g2 flip cover

HelloI've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window?

Newbie

Hello I've got the LG G2 finally, but is there coming an update in the future to add spotify In the quick view window? 🙂

Goodman

Spotify Legend

1380 Views

1 replies

6 likes

lg g2 flip cover
  • 1380 Views
  • 1 replies
  • 6 likes

Standard Volume Slider - Android

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to use the rocker on the side of the phone to change vo...

Newbie

Just got a new Samsung Galaxy S4 - I love using Spotify for pretty much all of my music needs, but on the Android app version on my new phone, I can't find an in-app volume slider. I'm only able to u...

Joe

Community Legend

767 Views

1 replies

0 likes

Android
Android App
volume
  • 767 Views
  • 1 replies
  • 0 likes

How do I manage my devices?

Hi team, I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I can’t listen to 50% of my previously downloaded Spotify playli...

Casual Listener

Hi team,   I have a premium account and I access Spotify from multiple devices (more than 3). However I recently tried to sync my iPod to my Spotify playlists (disaster) via my PC and now I ...

Joe

Community Legend

4330 Views

3 replies

0 likes

  • 4330 Views
  • 3 replies
  • 0 likes

Memory on Galaxy S2

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopped as no space left on device' . Even though i have...

Regular

Hi, I have a Galaxy S2 and have had spotify for about 18 months now. I had alot of songs, close to the 3333 limit and then deleted loads but when i tried to download more it said i 'syncing has stopp...

PedroPedro

Regular

605 Views

4 replies

0 likes

  • 605 Views
  • 4 replies
  • 0 likes

Dual accounts linked to the same facebook account and Ads for premium even though I have premium

Hey! So, I've been having all kinds of problems lately. I'll try to sum it up. For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened before and didn't surprise me. So, I did as I usually do - log in via fa...

Casual Listener

Hey!   So, I've been having all kinds of problems lately. I'll try to sum it up.   For some reason, today when I started spotify on my Android, I wasn't logged in. This has happened...

Jack_H

Spotify

1249 Views

9 replies

0 likes

  • 1249 Views
  • 9 replies
  • 0 likes