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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

392960 Views

546 replies

35 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8297 Views

0 replies

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Unavailable Tracks

I created a nice playlist of some old school hip/hop songs and set it up for offline mode on my Android phone. It synched fine with the exception of Deep Cover with Dr Dre and Snoop Dogg....Everything else synched fine...Anyone got any ideas? Thanks

Visitor

I created a nice playlist of some old school hip/hop songs and set it up for offline mode on my Android phone.  It synched fine with the exception of Deep Cover with Dr Dre and Snoop Dogg....Eve...

280 Views

0 replies

0 likes

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Downloaded songs become unavaliable

Hi The downloaded songs on the phone become unavaliable after being without data connection for weeks. Why is this? I am abroad a working and do not want to for data on my phone.

Newbie

Hi   The downloaded songs on the phone become unavaliable after being without data connection for weeks. Why is this?   I am abroad a working and do not want to for data on my pho...

Liam

Community Legend

362 Views

1 replies

0 likes

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spotify won't recognize that I am a premium subscriber on my MyTouch

I recently closed the bank account my spotify was attached to, so my premium ran out. As soon as I noticed I changed my payment method. It shows that I am a premium subscriber again on my laptop but it will not work on my phone! I tried uninstalling ...

Newbie

I recently closed the bank account my spotify was attached to, so my premium ran out.  As soon as I noticed I changed my payment method. It shows that I am a premium subscriber again on my lapto...

Liam

Community Legend

411 Views

1 replies

2 likes

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Jumpy Playback on HTC One X

Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^ So I'm having a problem with my offline playlists on HTC One X playing back ...

Regular

Ok... I guess I'll just write all this out again then as pressing 'post' apparently means 'delete everything I've just written' Spotify sure are on a winning streak today ^^   So I'm having ...

zeedok

Newbie

2423 Views

8 replies

1 likes

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New to spotify!

How do I add others playlists/follow other subscribers? I am in my owner profile...Have no idea where to go from here.

Casual Listener

How do I add others playlists/follow other subscribers? I am in my owner profile...Have no idea where to go from here.

s3gonz

Casual Listener

349 Views

1 replies

0 likes

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Premium subscription, but wont allow on demand track playback

Hey y'all- I just ordered spottily premium so that I can stream on my android phone. Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I needed a premium subscription. I have check my account information at ...

Regular

Hey y'all-   I just ordered spottily premium so that I can stream on my android phone.  Once I subscribed (with confirmation), I went o play a track (on demand) and it told me that I ne...

user-removed

Not applicable

773 Views

4 replies

0 likes

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cant access my own playlists

After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've tried on several different phones including Samsung ...

Casual Listener

After the new update to the android application noone (including myself) can open any playlist created by my account. Other peoples playlist is no problem and everything works fine in Windows. I've t...

bitofred

Casual Listener

1650 Views

7 replies

0 likes

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Songs starred in Android have no date added in Windows app

Hello All, Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn't got the same sorting as on the Windows App. This is a min...

Casual Listener

Hello All,   Whenever I star a song from the Spotify Android app, and I switch back to the same list on the Windows app, these songs have no 'Added' date, thus my list on my Android phone hasn...

danharding

Casual Listener

627 Views

1 replies

0 likes

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Some local files 'unavailable' to play on android.

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the album into my 'running' playlist which at the moment on...

Casual Listener

I recently bought the Pump it Up workout album from Ministry of Sound via itunes and there are 34 tracks. I went into spotify (premium) on my laptop and went into local files and transferred the albu...

licenced

Community Legend

588 Views

3 replies

0 likes

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Trouble getting certain songs to play on Android phone

Hello, I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them from local files and star them so I could have them on my phone as I have Spotify premium. I can play those Beatles' s...

Casual Listener

Hello,         I have just bought some of The Beatles from iTunes because Spotify doesn't have any and figured I could still listen to them   from local files an...

Peter__

Community Legend

425 Views

3 replies

0 likes

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NOT ABLE TO USE SPOTIFY AT ALL!!

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and since I bought a new phone) I get an ad pop up and...

Casual Listener

I have had Spotify for while now, and I have always used it on my cell phone whenever I have Premium. For the past 3 weeks or so, every time I try to log in (since I had to factory reset my phone and...

licenced

Community Legend

773 Views

6 replies

0 likes

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Random play doesn't work too well

Hi! well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge lists that i always like to play randomly (basicly on Android app) ...

Newbie

Hi!   well, after a few years being a user of Spotify i've decided to check if this was issue was documented here in the forums. (it isn't so i'm creating this new message) I have huge l...

licenced

Community Legend

421 Views

1 replies

0 likes

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spotify wont open right on my phone

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of triped it up or something?

Visitor

i get a Blank white screen when i open spotify on my phone. i tryed restarting my phone several times and it doesn't work. you know why this is happening? do i have to many playlist that could of tri...

licenced

Community Legend

633 Views

2 replies

0 likes

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Radio Repeats the Same 20 Songs

My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I started that listening session.

Visitor

My radio station repeats the same of about 20 or more tracks. It will update this list after while, but when I am skipping a lot of tracks, I find I eventually start replaying ever thing since I star...

500 Views

0 replies

0 likes

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[FIX] internet connection

Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin again, and spotify will be connected to the internet again...

Newbie

Hi guys, i have read about many people having the internet connection issue, and it popped up on my DHD as well. I fixed it in a very simple way. Just log-out in the settings menu, and loggin aga...

453 Views

0 replies

1 likes

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BLANK PLAYLISTS S2

Hello I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + who causes the problem? If that is the case, how can i change ...

Newbie

Hello   I get blank playlist on my Samsung S2. I try to reinstall spotify and that didnt work. I search around on google but no good answers. but my nickname is nicnac+ maybe it can be it + ...

299 Views

0 replies

0 likes

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Duplicate Albums in Android

I see that Maroon 5, for example, has four albums listed for Overexposed. As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean). Amazon, for example, lists the four albums in a way to distinguis...

Regular

I see that Maroon 5, for example, has four albums listed for Overexposed.  As I understand it, they legitimately have four versions (explicit, clean, deluxe explicit, and deluxe clean).  Am...

user-removed

Not applicable

910 Views

2 replies

2 likes

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Bad sound through aux input on car radio from Samsung Note 2

Hello, I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo. When I play any music from Spotify (on or offline) it sounds very garbled and different bands of the music sound different volumes. The bass w...

Newbie

Hello,   I have a cable running from the headphone jack on my Galaxy Note 2 into the Aux In of my car stereo.  When I play any music from Spotify (on or offline) it sounds very garbled ...

dmc718

Newbie

2165 Views

1 replies

0 likes

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Here comes yet another update without any fixes

So I have been patient and been waiting for a fix for all the issues (and missing features) in the Android app. Many - if not all - of these problems are all posted in here, but still we get crap like Facebook integration and radio instead of a worki...

Casual Listener

So I have been patient and been waiting for a fix for all the issues (and missing features) in the Android app. Many - if not all - of these problems are all posted in here, but still we get crap lik...

frankingeneral

Newbie

467 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes