Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

392929 Views

546 replies

35 likes

Account
Free
  • 392929 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8292 Views

0 replies

7 likes

  • 8292 Views
  • 0 replies
  • 7 likes

Apps within the Android App?

Hi All, I'm a fairly new user to the Android app for Spotify having only recently paid out for the Premium subscription. As others have found it seems, the App works well but does have several flaws for regular use... On to my question. I currently u...

Newbie

Hi All,   I'm a fairly new user to the Android app for Spotify having only recently paid out for the Premium subscription.  As others have found it seems, the App works well but does ha...

Marco

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not start up correctly on ZTE Blade III cellular

My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal lines up in the left corner (symbol for the menu for Pl...

Regular

My newly bought ZTE Blade III does not work with Spotify. It downloads OK from the Play store, but when I try to start it it gives a display with the name Spotify on top and the three horizontal l...

bogope

Regular

1373 Views

2 replies

0 likes

  • 1373 Views
  • 2 replies
  • 0 likes

Radio not streaming

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Gig Goer

For some reason I can't seem to get the radio to stream. It says "loading" for the longest time.

Goodman

Spotify Legend

401 Views

2 replies

0 likes

  • 401 Views
  • 2 replies
  • 0 likes

My premium subscription is not reflected in my mobile device

I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.

Newbie

I have premium account, which works fine on desktop but I still cannot stream when I'm on my Android. Help.

Goodman

Spotify Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Android version 4.1.2

I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000. The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 How do I get my new version of Spotify to: Not require me...

Newbie

I've just acquired a Samsung S III GT-I9300 replacing my Samsung S II GT-I(000.  The new Samsung comes with Android version 4.1.2 whereas my previous Samsung II had Android version 2.1 Update 1 ...

Goodman

Spotify Legend

2078 Views

1 replies

0 likes

  • 2078 Views
  • 1 replies
  • 0 likes

Syncing Error

getting last.fm error message. wrong username or password

Casual Listener

getting last.fm error message. wrong username or password

Peter__

Community Legend

2022 Views

3 replies

0 likes

  • 2022 Views
  • 3 replies
  • 0 likes

This is so annoying!

So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug. I found that force closing the app in settings fixes it, and it seemed to happen when I was downloading a playlist.

Community Legend

So I installed spotify onto my nexus 7, however I'm getting the 'song playing no audio' bug.   I found that force closing the app in settings fixes it, and it seemed to happen when I was dow...

Richard

Community Legend

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

I get this facebook loading screen, that keeps spamming up and down..

Description Please describe the problem I download spotify from play store, that's no problem, I chose "logg in with facebook" then I get this facebook loading, that keep coming, it's like a spammer, its "loading" goes of, comes right up again, and i...

Newbie

Description Please describe the problem I download spotify from play store, that's no problem, I chose "logg in wit...

Richard

Community Legend

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Bluetooth audio drops intermittently on Jelly Bean

When playing music on a wifi connection connected to a Jambox, I hear multiple temporary stops per minute. Streaming Google play music does not have this effect. This was observed on a nexus 7 and a Galaxy Nexus GSM.

Casual Listener

When playing music on a wifi connection connected to a Jambox, I hear multiple temporary stops per minute. Streaming Google play music does not have this effect. This was observed on a nexus 7 and a ...

crashloaded

Newbie

1002 Views

3 replies

0 likes

  • 1002 Views
  • 3 replies
  • 0 likes

Facebook --> Spotify Account

I want to change from using my Facebook log in to a normal spotify account, How do I do so?

Newbie

I want to change from using my Facebook log in to a normal spotify account, How do I do so?

Peter__

Community Legend

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

No audio

No audio through Spotify mobile on streamed/downloaded tracks. It does play audio on local tracks only. Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. Works on both Windows machines fine. Other streaming apps work fine.

Casual Listener

No audio through Spotify mobile on streamed/downloaded tracks.   It does play audio on local tracks only.   Doesn't work through phone's speakers, 3.5mm aux cord or bluetooth. &nb...

d-a-n

Newbie

477 Views

3 replies

0 likes

  • 477 Views
  • 3 replies
  • 0 likes

unknow error @ sync after reset samsung s3

i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unknow error " shows... wlan and all other apps works ...

Casual Listener

i had to reset my s3 samsung. After re-install spotify i and re-connect to faceboom i tryed to download my playlists... but the download button stand still at 0% and after 30sec a error message " unk...

TheConza

Casual Listener

808 Views

5 replies

0 likes

  • 808 Views
  • 5 replies
  • 0 likes

Solved!! Cant log in.

Hi.Ok so I've come across an annoying problem. When I try to sync my playlists on my phone (HTC One X), even tho I'm connected through wi-fi, spotify tells me theres no internet connection. So I try to go offline mode and back, still nothing. Then I ...

Music Fan

Hi. Ok so I've come across an annoying problem. When I try to sync my playlists on  my phone (HTC One X), even tho I'm connected through wi-fi, spotify tells me theres no internet connection....

chrisdikeman

Casual Listener

1915 Views

12 replies

0 likes

  • 1915 Views
  • 12 replies
  • 0 likes

spotify keeps on downloading: songs and playlists not available

HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for playing. I need some help: - How can i contact the protify...

Regular

HELP !! For a 2 weeks now spotify keeps on downloading songs, and i have not been adding any new songs. When offline (no netwerk or in offline mode) there are a lot of songs not available for pla...

swaugaman

Newbie

900 Views

3 replies

0 likes

  • 900 Views
  • 3 replies
  • 0 likes

No conexió Internet

Buenas tardes, Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta todo configurado ok... Desde el pc no tengo ningún problema... ...

Visitor

Buenas tardes,   Intento escuchar las canciones online desde movil GALAXY II (Android) pero me sale que no hay conexión Internet... Lleva semanas así y no comprendo porque porque creo esta t...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Search terms with ASCII characters?

I think this is a generic Spotify question, but as most of my listening is done on Android, here goes. I've been trying to search for some folk music, using the search term "9/8 Marches". Now, there certainly are tracks containing that string (I've s...

Visitor

I think this is a generic Spotify question, but as most of my listening is done on Android, here goes.  I've been trying to search for some folk music, using the search term "9/8 Marches". &nbsp...

StevenR

Roadie

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

finding playlists?

i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is within the android app. The playlist I'm looking for w...

Newbie

i have been looking for hed kandi on spotify and there is none. However I know there are playlists out there. Problem is, even when I type the name of the playlist, I still won't find it. This is wit...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Can't stream over 3G/4G network (android, Samsung Note)

I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked the settings and set to allow streaming over 3G/4G net...

Music Fan

I have the premium service and use a Samsung Note with Android. The past few weeks it will not stream music unless I'm on a wireless network. It just hangs and says "Loading Station" I've checked...

1359 Views

0 replies

0 likes

  • 1359 Views
  • 0 replies
  • 0 likes

Spotify 0.5.4.73 very slow playlist syncing. Tested speed, unusually slow.

I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify (I've download an app to monitor this in real time)...

Visitor

I have Spotify 0.5.4.73 (current Android version). When connected to my home WIFI I can download files (via my browser on my Android phone) at 1.2MBps (9.6mbps) but when syncing playlists on Spotify ...

Master_Ipse

Casual Listener

817 Views

3 replies

2 likes

  • 817 Views
  • 3 replies
  • 2 likes