Help Wizard

Step 1


complete meltdown

complete meltdown






Samsung Galaxy s5 neo

Operating System

Android 7.0


My Question or Issue

No aspect of spotify is working for me right now.  I am continually logged out, when I try to log back in a warning tells me my phone is set to offline mode and I need to switch it before I can log in.  Of course I can't do that when I'm logged out.  I'm forced to unistall and reinstall to get it to work. 


When the app does "work" it only works online, I can't seem to save songs for offline use.  It is incredibly slow, often taking minutes to load my library or anything within it.  Simply put the app is completely unusable on my phone right now and I am incredibly disatissfied with the service.  Any advice on how to fix this?

3 Replies

What version of Spotify are you using? armV7

Question for you, have you moved the Spotify app to your SD card by chance?

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