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Contacting Apple
Sales and Product Inquiries
Apple Online Store
Apple.com is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online, chat, or call MY–APPLE days a week from 7:00 a.m. to 11:00 p.m. Central time.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 7 days a week from 7:00 a.m. to 11:00 p.m. Central time.
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Get Financing for You, Your Business, or Your School
Apple Financial Services offers financing on Apple products for consumers, educational institutions, and businesses. Speak with your Apple representative to learn more.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Find Authorized Training Centers
Use our Training Center Locator to find Apple Authorized Training Centers worldwide.
How to Buy for Business
If you are a business or professional user, visit the Apple Store for Business or call , 7 days a week from 7:00 a.m. to 7:00 p.m. Central time.
Corporate and Government Sales:
Apple Enterprise Sales
Apple Government Sales (
How to Buy for Education
If you are a student or teacher, visit the Apple Store for Education or call , 7 days a week from 7:00 a.m. to 10:00 p.m. Central time.
If you are buying on behalf of an educational institution, visit the Apple Store for Education Institutions or call 7 days a week from 9:00 a.m. to 6:00 p.m. Central time.
Find Apple Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in the U.S.
Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
North American Corporate Contacts
United States
Apple Media Helpline
Apple Software Upgrade Center
Reseller Referral (Resellers, Trainers, Consultants) (
Apple Store (Consumer and Education Individuals) MY–APPLE
Mexico
Apple Store (Consumer and Education Individuals) –MY–APPLE
Apple Store (Small Business)
Product and Technical Support
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More Ways to Get Help:
Contact iTunes Store support
U.S. iPod, Mac and iPad technical support: APL–CARE
U.S. iPhone technical support: (800) MY–IPHONE
See all worldwide support telephone numbers
Contact a mobile carrier
Make an appointment at an Apple Retail Store Genius Bar
Find an Apple Authorized Service Provider
Beats support:
(800) 442–4000 (U.S.) or see all worldwide support telephone numbers
If you have a hearing or vision impairment, call for direct access to Apple representatives who are trained in providing support using accessibility services.
Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.
Browse Online Support
Visit the Apple Support site for quick answers, manuals, and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch, or Mac.
Legal
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.
Corporate Address
Apple
1 Infinite Loop
Cupertino, CA
Frequently Requested Info
Apple ID Support
Learn more about getting an Apple ID and its benefits.
AppleCare Products
Find out how to get additional technical support and hardware service options for your Apple products.
Repair and Service
See all your repair and service options based on your product and location.
Apple Support Communities
Give and get help and tips from thousands of other Apple customers.
Repair Status
Quickly and easily get the status of one or all of your repairs.
Job Opportunities
Find current openings, college jobs, internships, and more.
Media and Analyst Info
Get press releases, media contacts, and more.
Email Subscriptions
Update your email address or change your subscription status.
User Groups
Mix and mingle with other Apple Users in your area.
Staff / Moderator/ 3 years ago in Social & Random