no download button for favorite songs

[plutia]

Hello,

Basically on the Android app, I tried going to Favorite Songs, but no download button on there?

On other playlists, there is one, however I can add songs to "Favorite Songs" by clicking the + inside the song, so I want those which I click + on, to be automatically saved.

This works out for my friend just fine...

[emily-grace]

Hello @plutia! 

Have you tried uninstalling/reinstalling? It could be a glitch!

Let me know if this helps, 

- Emily

[plutia]

It actually goes back to what it should be after reinstalling, but then after 1 min it goes to the newer look which I can download my entire library in.

[Katerina]

Hey there @plutia,

Thanks for posting and welcome to the Community!

Keep in mind that to listen to content offline without an internet connection, you need to be on a Premium subscription. 

If so, we'd recommend trying a clean reinstall of the app on your device. However, this time, make sure to follow the steps below for a clean reinstall instead:

1. Head here and click Remove all devices
2. Go to your Spotify settings, scroll down to Storage and then clear the cache
3. From the Android home screen, tap Settings > Apps
4. Find Spotify in your list of apps, tap it and clear the cache and data. Then select Uninstall.
5. Switch your device off and wait a couple minutes.
6. Switch your device back on.
7. Open the Google Play Store then search for and install the Spotify Music app

If that doesn't do the trick, let us know if this occurs in a different device.

It'd be also helpful if you could share a screenshot of how the app looks for you with the button missing. Just make sure that no sensitive/private info is displayed.

We'll be keeping an eye out for your reply 🙂

[plutia]

My Spotify got automatically updated after a some days from when I made
this post and the download button has returned to where it should be. But
thank you 🙂

[Di4n]

I did this, nothing changed. There's still no download button.

[Yordan]

Hi @Di4n!

Could you confirm that your account has an active Premium subscription? While Free users can download podcast episodes, downloading music is limited to Premium users only.

Make sure also that you're logged in to the right account as it's possible that you logged in to an old Free account or accidentally created a new one. You can check out this article on how to tell if you have multiple Spotify accounts.

Hope this clears things up. Cheers!