problem after lollipop update

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problem after lollipop update

CyRei
Newbie
Hi there, I updated to lollipop today and spotify doesn't want to work offline. It appears to be playing the music but not recognising that it's a media player as I can't change the volume of the music and no sound is coming out of the song I'm playing. I have tried logging out, clearing cache and data as well as a complete uninstall and reinstall. Hope this can be fixed soon.
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Re: problem after lollipop update

MichaelW
Community Legend

Hi there,
Welcome at the Spotify Community!

 

When reinstalling, did you follow the steps from this guide?

 

I tag our Android Expert for you; @Daniel 

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