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"Offline sync has failed as there is no space left on this device" Fresh out of the box Nexus 4.

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"Offline sync has failed as there is no space left on this device" Fresh out of the box Nexus 4.

Casual Listener

Description

Wont sync off line play, tells me there is no space even tho it is completely fresh just from the factory.

 

A more detailed description, using numbered steps

Open spotify,

click download playlist

downloads 3 songs and then tells me there is no space left.

 

Did you restart your device when troubleshooting in section B?

Yes

 

What I expected to happen

It would be fixed

 

What actually happened

It wasn't fixed

 

Device model

LG Nexus 4

 

Operating System

4.4.2 KitKat

 

Is your device rooted?

Yes.

 

Are you using a custom ROM, if so which one, exactly?

No, stock 4.4.2

 

My mobile Spotify version

0.7.5.698

 

My desktop Spotify version (if applicable)

0.9.7.16.g4b197456

 

My mobile provider and country

VIRGIN UK

 

M y username

lagas5

 

Additional Steps Undertaken


Reinstall of spotify - no change

Clear Data on spotify - no change

Factory reset of the phone (including cache and dalvik) - no change

Clear spotify data on a seperate Nexus 4 and reinstall spotify to see if issue appears there - downloads playilists like a charm - 3GB free space before download compared to 11GB on the first Nexus 4

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Re: "Offline sync has failed as there is no space left on this device" Fresh out of the bo

Casual Listener

Issue resolved. 

 

Unrooted my device and locked the bootloader and now it downloads the playilists again. 

 

For the  sake of science after a playilist was synced offline I rooted and unlocked the bootloader to see what happens and the issue is non-existent. All playlists synch perfectly.

 

 

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