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"Spotify is trying to play..." Notification

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"Spotify is trying to play..." Notification

Plan

Premium

Country

Turkey

Device

Samsung Galaxy A71

Operating System

Android 10

 

My Question or Issue

Steps to reproduce the issue:

 

1. Open Spotify

2. "Spotify is trying to play..." notification appears immediately.

3. Head back to Android's home screen.

4. The notification persists.

5. Force Spotify to stop from the app's settings.

6. Notification disappears.

 

The notification also disappears if you play some music in Spotify.

 

P.S. I've already tried to reboot my phone and re-installing the last version of Spotify.

Reply
24 Replies

Hey folks,

 

Thanks for keeping us posted.

 

Our devs have looked into this and understand the cause. They will look into modifying the functionality, however, we don't have an exact timeline for a fix.

 

Just to confirm, does the notification disappear after booting and unlocking the phone and then leaving it with the screen off for at least 10 minutes?

 

If it doesn't, could you please share with us if the Spotify widget is on your main home screen? If it is, you can move it to a secondary one and check if the notification disappears after 10 minutes.

 

Let us know how it goes.

Ver Moderator
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Hello!

 

First of all, thanks for your answer and telling us your team is working on a fix.


I rebooted the phone as I said before, but this team I waited 15 minutes.

The notification didn't disappear. So asking to your question: this thing of waiting 10 minutes doesn't work.

 

On the other hand, I put attached hear pictures of the widet. One when I'm selecting it from the widgets list, and the other one on the home screen.

 

Thanks again.

image_1.jpg
Image_2.jpg

Hi 

I'm trying now Android 13, and the issue continue happening.

Any updates on this? I didn't get an answer on my last message also.

 

Thanks

Hey @marianojurcy,
 

Thanks for reaching out to us again about that. Apologies for the delayed response, we just came across this thread. 


We appreciate you taking the time to share your feedback with us and we've passed it onto the right team, as we always strive to improve your experience.

We will get back to you as soon we have an answer. 

 

Cheers! 

Kiril Moderator
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I wish Spotify development was as good as community management is...

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