i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to offline " this problem has persisted for weeks and i have no way to reconnect to the internet. should i uninstall and reinstall? i assume i would need to redownload all my playlists if i do so.. correct? any other possibilities??