Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118733 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239464 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600317 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492810 Views
581 replies
42 likes
I post this on the Android Help because I have an Android. It seems like this could be a problem found with other devices, but so far I haven't experienced it on my desktop. I have a small playlist (which I'm still adding to) that I like to play when...
I post this on the Android Help because I have an Android. It seems like this could be a problem found with other devices, but so far I haven't experienced it on my desktop. I have a small playl...
Community Legend
2300 Views
4 replies
0 likes
Hi guys! A quick question.I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows.Does anyone knows if there are business account options also for Android users?Thank you in advance
Hi guys! A quick question. I`m planning on getting a business Spotify account, but it looks to me that it`s only available for iOS or Windows. Does anyone knows if there are business account option...
Community Legend
1417 Views
1 replies
0 likes
Haai, Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil afspelen doet hij dat niet en geeft een pop up dat ik geen ...
Haai, Ik heb spotify primium, 1 maand omdat ik gene creditcard heb. Op de laptop kan ik afspelen op mijn sonos. Op de sonosapp kan ik via de spotify wel nummers kiezen maar als ik ze dan wil...
Community Legend
716 Views
1 replies
0 likes
I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but... I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan and play my MP3 files stored on external card on Galaxy S2. I...
I use Spotify on my desktop PC and on my Galaxy S2. Great program on both systems but... I find however very annoying that i can play my MP3 stored on my HDD on PC, but not to able to scan...
Not applicable
20003 Views
15 replies
0 likes
Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que reinicio spotify me sale como si no hubiera descargad...
Hola, tengo un problema con mi movil, que apenas hoy me sucedió, al estar sin coneccion a Internet no puedo ver ni escuchar las canciones que e descargado excepto las de mi playlist y cada vez que re...
Moderator
606 Views
1 replies
0 likes
Hello there!i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help?thanks
Hello there! i have just worked out why my local files wouldnt work, they were in an unsupported format, but i am still unable to listen on my andriod phone, if anyone has any ideas please help? th...
Community Legend
1514 Views
8 replies
0 likes
When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan
When I first saw the advertisement it claimed a free 30 day trial, however the offer I received was only 7 days. Please upgrade my plan
Community Legend
402 Views
1 replies
0 likes
Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the music on my watch. It says "UNABLE TO START SPOTIFY CHECK YOUR CONNECTIO" ...
Hi Guys, Just got the Samsung Gear S3 frotier. I downloaded the sportify app on the watch, connected to my phone (LG G4) by bluetooth, but I'm not able to play and control the mu...
Not applicable
1577 Views
2 replies
0 likes
I have tried searching for an answer but have not found any.I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by going to the "all songs" list inside a folder and press...
I have tried searching for an answer but have not found any. I owned a iPhone previously and used spotify. There I had folders of music and could easily download all of the songs in the folder by ...
Community Legend
2749 Views
1 replies
0 likes
Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?
Doing almost anything in spotify crashes the app, possibly since updating to android 7.0. What logs can i send over?
Casual Listener
772 Views
1 replies
0 likes
Buonasera,Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'utilizzo della app per la nuova Serie 1?Grazie
Buonasera, Ci sono novità riguardo alle tanto attese integrazioni di Spotify Android con Bmw Connected per altri modelli oltre la serie 7? Quando verrà rilasciato l'aggiornamento per garantire l'uti...
491 Views
0 replies
0 likes
Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium y no la puedo usar!!
Hola! Con la última actualización la aplicación se cierra. Reinicie el teléfono, la desinstale y la volví a instalar, e incluso eliminé todos los datos de caché pero sigue igual. Soy usuario premium ...
Newbie
12491 Views
64 replies
4 likes
For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any settings, so I'm a bit stumped! It's especially irritating...
For some reason, when I play an album on my android phone that artist's radio station begins to play immediately when the album is finished. It didn't used to do this, and I didn't change any setting...
Newbie
3929 Views
8 replies
0 likes
Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to start the app again in order to skip songs or do a...
Normally the app always shuts down after 5 minutes or so when running in the background while using Connect, meaning not playing through the phone but on my Wifi speaker for example. I always have to...
Casual Listener
2967 Views
5 replies
1 likes
Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have to manually open the app, press pause and then pre...
Oftentimes when my screen is off on my android and I'm listening to music on Spotify (not currently a subscriber but I was considering renewing until this bug showed up) the playback stops and I have...
Casual Listener
1409 Views
4 replies
0 likes
I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching specifically for the song/album, or looking throug...
I just recently downloaded the free spotify phone app, and noticed that there were some songs/albums that are available on the spotify desktop app, but I can't find on the phone (whether by searching...
Casual Listener
1516 Views
5 replies
0 likes
Is there anyway I can save my music onto my sd card? It has much more space than the tablet, and I'm sure you could still secure the files in some way. I just want to free up space on the tablet. Thanks!
Is there anyway I can save my music onto my sd card? It has much more space than the tablet, and I'm sure you could still secure the files in some way. I just want to free up space on the...
Gig Goer
1077 Views
4 replies
1 likes
Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...
Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...
Community Legend
518 Views
1 replies
0 likes
Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no accounts with that email. So I decide to try to sign i...
Ok so here's my problem, I tried to login today but I don't remember my password. So I decided to do the obvious thing and reset my password but when I entered my email it said that there were no acc...
Community Legend
365 Views
1 replies
0 likes
When I'm away from home Spotify has no connection even though it has.I uninstalled and then installed and checked the connection.
When I'm away from home Spotify has no connection even though it has. I uninstalled and then installed and checked the connection.
Moderator
440 Views
1 replies
0 likes
