Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375431 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!
Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!
Community Legend
209 Views
1 replies
0 likes
I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or artist. On Windows it works fine. This makes no sense at all.An ex...
I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or art...
Community Legend
500 Views
3 replies
0 likes
My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press anything such as shuffle on/off or next song it wi...
My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press...
250 Views
0 replies
0 likes
i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to offline " this problem has persisted for weeks and ...
i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to ...
Community Legend
1357 Views
3 replies
0 likes
So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist with my android device. I can see the playlist on my ...
So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist wi...
Casual Listener
9590 Views
23 replies
1 likes
If i play content from spotify to my chromecast the volume is fluctuating. What to do?
If i play content from spotify to my chromecast the volume is fluctuating. What to do?
Casual Listener
1568 Views
2 replies
1 likes
It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap
It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap
Community Legend
8978 Views
10 replies
1 likes
[moved to ideas]
[moved to ideas]
Gig Goer
420 Views
2 replies
0 likes
When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device. I haven't intentionally activated Spotify Connect. Any ideas?
When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device. I haven't intentionally activat...
241 Views
0 replies
0 likes
Hi,Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for people they live close to a border and working the count...
Hi, Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for peo...
Casual Listener
392 Views
2 replies
0 likes
Actual behaviour: If I have a playlist structure like so: Folder 1Folder 1.aPlaylist 1Folder 1.bPlaylist 2Playlist 3Playlist 4...If I go into "Folder 1" and press "All Songs", it will only populate the list with the songs from "Playlist 1". Expected ...
Actual behaviour: If I have a playlist structure like so: Folder 1 Folder 1.a Playlist 1 Folder 1.b Playlist 2 Playlist 3 Playlist 4 ... If I go into "Folder 1" and ...
Regular
577 Views
2 replies
1 likes
I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs. There is some way to revert that mistake?
I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs. There is some way to revert that mistake?
Community Legend
2299 Views
6 replies
0 likes
Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this a glitch or are you just hoping we won't notice?
Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this ...
Community Legend
342 Views
1 replies
0 likes
233 Views
0 replies
0 likes
All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switches from cellular to wifi and viceversa. Automatic op...
All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switche...
Casual Listener
465 Views
2 replies
0 likes
- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home- Go to your car and launch Spotify- Leave your car and go do something else (e.g. work in the office)- Return back to the car by the end...
- Open any media application (e.g. Google Music or Radiosnet) - I use to stream radio during my breakfast at home - Go to your car and launch Spotify - Leave your car and go do something else ...
419 Views
0 replies
1 likes
After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD Card to save the musics. Someone can help me please.EDIT: I...
After the last app actualization, i can't find the Storage option in the app settings. So, I can't move my downloaded musics to my SD Card. My phone storage is small, and I need to use my SD...
Community Legend
1281 Views
7 replies
0 likes
Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!A sad member
Hey guys, today all my music was deleted and the button for the storage-selection in the settings disappeared. I tried also to uninstall and install it again and to reboot my phone. Please help me!!!...
Community Legend
612 Views
3 replies
0 likes
Hi,I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version which can be used offline ? Thanks and sorry for my b...
Hi, I cant listen my playlist offline anymore since most of the songs arent working. I have to turn out offline for listening every songs of the playlist. Is there any solution or any older version ...
283 Views
0 replies
0 likes
