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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115147 Views

27 replies

4 likes

  • 115147 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231524 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231524 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590944 Views

79 replies

3 likes

  • 590944 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485509 Views

580 replies

42 likes

Account
Free
  • 485509 Views
  • 580 replies
  • 42 likes

PS4 - Spotify, can't stream local files from PC?

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" Has anyone else ran into this and know how to solve thi...

Regular

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" &nb...

Joe

Community Legend

3298 Views

3 replies

3 likes

  • 3298 Views
  • 3 replies
  • 3 likes

Phone upgrade

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free account...any help would be appreciated..cheers

Newbie

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free ...

Hubo

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Solved!! PROBLEMAS DE ESPACIO EN SMARTHPHONE

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin espacio en mi smarthphone y tengo varias canciones ...

Casual Listener

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin ...

Maromas

Casual Listener

661 Views

2 replies

0 likes

  • 661 Views
  • 2 replies
  • 0 likes

Music keeps pausing - tried all solutions!

Hi all, I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music randomly pauses. I have done the following:-Deleted the app ...

Casual Listener

Hi all,   I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music ...

Joe

Community Legend

1453 Views

6 replies

0 likes

  • 1453 Views
  • 6 replies
  • 0 likes

Losing all offline data - Spotify changes save location

So I have the following problem:I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, where of course I don't have any downloaded songs so ...

Casual Listener

So I have the following problem: I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, ...

Justsomegirl

Casual Listener

709 Views

2 replies

1 likes

  • 709 Views
  • 2 replies
  • 1 likes

Old widgets on Android 7.0

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now somehow a system app, and the widgets look like the ...

Newbie

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now s...

marcoseuler

Newbie

824 Views

1 replies

1 likes

  • 824 Views
  • 1 replies
  • 1 likes

Solved!! [Android 5.0+] Use primary SD CARD please!

My phone internal storage only 8 GB and free only 1 GB>**The Google Play Music, Deezer have the storeage select:-Internal (Phone storage)-External (SD card)But only Spotify not have this option. If have update then i delete old version and clear app ...

Regular

My phone internal storage only 8 GB and free only 1 GB>** The Google Play Music, Deezer have the storeage select: -Internal (Phone storage) -External (SD card) But only Spotify not have this...

Nic0_

Roadie

6829 Views

4 replies

0 likes

  • 6829 Views
  • 4 replies
  • 0 likes

Solved!! Feature

Please have this Feature in your app-Separate Bass and treble adjustment-Stereo expansion,mono mixing balance-Crossfade-Gapless-Custom visual Themes-Fast scanning-Hardware Trigger-Widget Pack

Regular

Please have this Feature in your app -Separate Bass and treble adjustment -Stereo expansion,mono mixing balance -Crossfade -Gapless -Custom visual Themes -Fast scanning -Hardware Trigger -W...

Logical1

Regular

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes

Notification player is too big

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached.Samsung Galaxy Note 3: Android 5.0Spotify: latest version, but it has been a issue si...

Music Fan

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached. Samsung Galaxy Note 3: Android...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Playlist

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Newbie

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Amkbrenner

Regular

489 Views

1 replies

1 likes

  • 489 Views
  • 1 replies
  • 1 likes

A

Hello lately my music will stop playing in the middle of a song..

Casual Listener

Hello lately my music will stop playing in the middle of a song..

osornios

Spotify Star

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Where is my queue/up next access?

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing but grey and I had only played 2 songs at that poi...

Newbie

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing...

ErikG

Roadie

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Two different versions of same song on different devices

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background. Even more interesting is that the song indicated on the artist page s...

Newbie

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background.   Even more...

969 Views

0 replies

1 likes

  • 969 Views
  • 0 replies
  • 1 likes

[Android][Running] Spotify stops playing and giving feedback is impossible

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219.2. Why can't I give direct feedback or report a malfunction? In...

Regular

1. Spotify sometimes abrubtly stops or starts playing music for no apparent reason. I have a Premium account, my phone is an LG Nexus 5 with Android 6.0.1. and Spotify version 7.6.0.1219. 2. Why c...

573 Views

0 replies

2 likes

Android
Running
  • 573 Views
  • 0 replies
  • 2 likes

Spotify won't play more than 6 songs in an album.

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 songs it will try to play a suggested song and not a so...

Casual Listener

I have a free account in Spotify (so maybe that might be the case). I have several albums saved and also downloaded for offline listening but everytime i listen to an album while offline after 6 song...

TheCakeIsALie

Casual Listener

773 Views

4 replies

0 likes

  • 773 Views
  • 4 replies
  • 0 likes

Issues in Memory: Spotify won't Download All music in the External SD Card

OK, this is my problem:I got a Alcatel POP 3(5.5)I got a Micro SD Maxwell 8gbI download SpotifyChoose the External SD like default StorageChoose The External SD like default storage in SpotifyGo to the libraryOpen "Songs"Click on DownloadThe download...

Casual Listener

OK, this is my problem: I got a Alcatel POP 3(5.5) I got a Micro SD Maxwell 8gb I download Spotify Choose the External SD like default Storage Choose The External SD like default storage in Spot...

TheRaJo

Regular

1044 Views

5 replies

0 likes

  • 1044 Views
  • 5 replies
  • 0 likes

Local Files on Android

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as unavailable? Any ideas?

Gig Goer

I've got Spotify on 2 PCs, and on my Samsung Galaxy Note 5 phone, yet even when I download a playlist with the songs on every device, including the Note 5, they show up in the playlist on my phone as...

Joe

Community Legend

1634 Views

10 replies

0 likes

  • 1634 Views
  • 10 replies
  • 0 likes

I cant log in

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything. So now I can't log in, help me or I will delete it...

Newbie

I have my spotify connected with my Facebook account but yesterday I had to log in on Spotify but everytime I click log in it says my password or username is not correct but I didn't change anything....

Joe

Community Legend

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Editing my Downloaded songs

Hey All, I started downloading albums from my library on my phone so I can listen in the car when I don't have service. My phone is now full up from everything I downloaded and I'm wondering if there's a way to access just the downloaded albums so I ...

Newbie

Hey All,   I started downloading albums from my library on my phone so I can listen in the car when I don't have service.  My phone is now full up from everything I downloaded and I'm won...

Joe

Community Legend

984 Views

1 replies

0 likes

  • 984 Views
  • 1 replies
  • 0 likes

Songs aus lokalen Dateien lassen sich nicht auf Android synchronisieren

Hallo, habe folgendes Problem:-seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch problemlos geklappt hat. Nur bei den Songs die lokal auf mei...

Newbie

Hallo,  habe folgendes Problem: -seit ein paar Tagen ist bei meinem Smartphone das WLAN kaputt. Kann also Songs nur über mobile Daten herunterladen, was bei auf Spotify verfügbaren Songs auch ...

Jacob

Community Legend

1241 Views

1 replies

0 likes

  • 1241 Views
  • 1 replies
  • 0 likes