Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
203416 Views
135 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
548554 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
456063 Views
571 replies
38 likes
Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every artist that I've looked at.
Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every...
Not applicable
2087 Views
5 replies
0 likes
I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or download music for listening offline, so imagine my surprise when ...
I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or downl...
Not applicable
1373 Views
3 replies
0 likes
Hello I m using spotify app for android , and using my facebook account to log inHere facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran )This time i first touched the log in with facebook bottom ,and when the a...
Hello I m using spotify app for android , and using my facebook account to log in Here facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran ) This time i...
852 Views
0 replies
0 likes
Heey everybody,I have a problem with playing local music from my pc on my android phone.when I download my files for offline use, every files downloads except the local files.Even online, it won't play. It's not a storage problem, because I have plen...
Heey everybody, I have a problem with playing local music from my pc on my android phone. when I download my files for offline use, every files downloads except the local files. Even online, it wo...
Community Legend
807 Views
1 replies
0 likes
Hi there, I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet. I will be listening to music in two different circumstances; one is out and about on and on the under...
Hi there, I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet. I will be listening to music in ...
Community Legend
873 Views
3 replies
0 likes
Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Show unplayable songs, Normalize volume, Device broadc...
Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Sho...
Regular
25557 Views
4 replies
0 likes
Hey all,When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing changed. Just wondering if theres something were missing ...
Hey all, When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing ch...
Newbie
469 Views
1 replies
0 likes
How can I find my history on android. I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics Can I find my 3 days history on android ?
How can I find my history on android. I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics Can I find my 3 days his...
Community Legend
349 Views
1 replies
0 likes
This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app? I also looked around and it appears iPhone users CA...
This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app...
Community Legend
2209 Views
8 replies
3 likes
Phone: Galaxy Note5Network Connection Type: 4G or WifiProblem Occurrence: 1-2 times dailyIf Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recently Played" section and has a green spinning loading symbol....
Phone: Galaxy Note5 Network Connection Type: 4G or Wifi Problem Occurrence: 1-2 times daily If Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recent...
350 Views
0 replies
0 likes
Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine. It would switch to the newest BT device encountered and either continue to play seamlessly or possibly require...
Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine. It would switch to the newest BT device encountered a...
380 Views
0 replies
0 likes
Problem: Premium stutters when trying to play songs from phone over WIFI to speaker.Hardware: Nexus 6P, Vizio Crave 360 with smartcastSoftware: Nougat 7.1.1, Spotify Premium 7.5.0.1076 I have tried to use the Android guide and uninstalled the program...
Problem: Premium stutters when trying to play songs from phone over WIFI to speaker. Hardware: Nexus 6P, Vizio Crave 360 with smartcast Software: Nougat 7.1.1, Spotify Premium 7.5.0.1076 ...
333 Views
0 replies
0 likes
Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?
Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?
Community Legend
707 Views
1 replies
0 likes
Pleas somebody help meee
Pleas somebody help meee
Regular
630 Views
4 replies
0 likes
Just recently trying out the Android world and coming from iOS. When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to skip forward or pause. Can the lock screen be like setup like iOS? ...
Just recently trying out the Android world and coming from iOS. When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to s...
Newbie
82594 Views
7 replies
4 likes
I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help
I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help
Community Legend
620 Views
1 replies
0 likes
Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?
Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?
Community Legend
402 Views
1 replies
0 likes
I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. The other files just stay greyed out. Whats going on ...
I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. Th...
Community Legend
432 Views
1 replies
0 likes
My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it won't let me change the country from the u.s. to Is...
My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it ...
Community Legend
625 Views
1 replies
0 likes
