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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386425 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8013 Views

0 replies

7 likes

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disable recommended songs?

In a few of my playlists it will start playing recommended songs instead of the songs in my playlist is there any way to disable this

Newbie

In a few of my playlists it will start playing recommended songs instead of the songs in my playlist is there any way to disable this

anon-ny

Casual Listener

35516 Views

6 replies

2 likes

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Save offline music on SD card

I would like to save music on my SD card but Spotify doesn't give me the option tot save music to it.How can I change this?

Regular

I would like to save music on my SD card but Spotify doesn't give me the option tot save music to it. How can I change this?

Joe

Community Legend

351 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How can I turn off spotify automatically jumping to album radio once an album has finished?

For some reason my spotify has started jumping to "Album Radio", at the end of an album. It's rather frustraiting, but after looking around options, I've not been able to find any way to disable this? Can someone point me in the right direction? Than...

Casual Listener

For some reason my spotify has started jumping to "Album Radio", at the end of an album.  It's rather frustraiting, but after looking around options, I've not been able to find any way to disabl...

BluePitch

Newbie

1440 Views

1 replies

5 likes

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Volume gets suddenly loud

Hi! We have a two android phones, chromecast and a family account. We use separate users. Sometimes middle of the listening there is voice guidance saying someone else is listening spotify with this account and volume gets suddenly really loud. At th...

Newbie

Hi! We have a two android phones, chromecast and a family account. We use separate users. Sometimes middle of the listening there is voice guidance saying someone else is listening spotify with this ...

563 Views

0 replies

0 likes

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Adding my own music

Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!

Newbie

Im on family & friends premium i can add songs from my phone to my spotify playlists but my hubby can't why?!

Joe

Community Legend

218 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Songs not available on Android but are on Windows

I have created a playlist on Windows. When I open the playlist on Android, some songs are not available. If I search for the song on Android, the search cannot find the album, song or artist. On Windows it works fine. This makes no sense at all.An ex...

Casual Listener

I have created a playlist on Windows.  When I open the playlist on Android, some songs are not available.  If I search for the song on Android, the search cannot find the album, song or art...

Joe

Community Legend

528 Views

3 replies

0 likes

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Cant control spotify from phone when using chromecast

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press anything such as shuffle on/off or next song it wi...

Newbie

My phone is a Sony xperia z5 updated to 6.01 and I just updated to the most recent version of Spotify. The problem I'm having is once I connect Spotify to chromecast I lose all controls. When I press...

258 Views

0 replies

0 likes

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samsung note 3 stuck in offline mode

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to offline " this problem has persisted for weeks and ...

Casual Listener

i have a samsung note 3. I went offline with the device. I am unable to get back online . my screen says "you're offline." "please connect to the unternet and try again" "spotify is currently set to ...

Joe

Community Legend

1365 Views

3 replies

0 likes

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Solved!! Local files wont sync with my mobile

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist with my android device. I can see the playlist on my ...

Regular

So I was trying to add my AC/DC songs, that I have purchased time ago, to spotify since they don't have AC/DC, I created a playlist with my local files on the desktop app, then synced the playlist wi...

LSxPoweredKia

Casual Listener

9729 Views

23 replies

1 likes

Help
local files
Spotify
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Fluctuating volume with android app and chromecast

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

Casual Listener

If i play content from spotify to my chromecast the volume is fluctuating. What to do?

blueboybillybob

Casual Listener

1587 Views

2 replies

1 likes

fluctuating volume android chromecast
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  • 1 likes

Keeps going to suggested radio instead of the next song

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Casual Listener

It's really annoying i can't play one song without it going to the radio for songs "like" the one i was listening to it automatically does that and i want it to stop asap

Joe

Community Legend

9030 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Starting Playback on PC startes playback on mobile too

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device. I haven't intentionally activated Spotify Connect. Any ideas?

Casual Listener

When Spotify is used last on my Android mobile device and I start it on PC, select a track and press play the music starts both on my PC and my mobile device.   I haven't intentionally activat...

244 Views

0 replies

0 likes

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Changing Country on a daily base

Hi,Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for people they live close to a border and working the count...

Casual Listener

Hi, Can I change the country on a daily base with spotify? I read I need to change every time the payment condidtion for this, but what when I do this on a daily base? This is not a solution for peo...

phfran

Casual Listener

402 Views

2 replies

0 likes

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Bug: "All Songs" for multi-level playlist folders only shows top-most folder.

Actual behaviour: If I have a playlist structure like so: Folder 1Folder 1.aPlaylist 1Folder 1.bPlaylist 2Playlist 3Playlist 4...If I go into "Folder 1" and press "All Songs", it will only populate the list with the songs from "Playlist 1". Expected ...

Casual Listener

Actual behaviour:   If I have a playlist structure like so:   Folder 1 Folder 1.a Playlist 1 Folder 1.b Playlist 2 Playlist 3 Playlist 4 ... If I go into "Folder 1" and ...

robboten

Regular

579 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

I accidentally pushed "Donwloaded" button in "Songs" and I have lost all my downloaded music.

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs. There is some way to revert that mistake?

Music Fan

I am in offline mode, and now the phone is waiting to reach a WiFi network to donwload all my songs.  There is some way to revert that mistake?

Joe

Community Legend

2322 Views

6 replies

0 likes

  • 2322 Views
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30 minutes as free never works

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this a glitch or are you just hoping we won't notice?

Newbie

Any time I watch an ad (any ad) which says I will then enjoy thirty minutes of as free music, I usually enjoy between 10-20 minutes before the next one pops up. I've counted. Multiple times. Is this ...

Joe

Community Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
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streaming quality for capped data plans

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switches from cellular to wifi and viceversa. Automatic op...

Casual Listener

All the other known streaming apps have this feature. Spotify should have different settings for cellular and wifi and automatically switch from one streaming setting to another when the data switche...

andrejjorje

Casual Listener

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes