Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118731 Views

27 replies

4 likes

  • 118731 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239452 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239452 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600303 Views

79 replies

3 likes

  • 600303 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492805 Views

581 replies

42 likes

Account
Free
  • 492805 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify resets my phone

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Newbie

After a few minutes of playing music, my phone automatically resets. Its been going on for a few weeks now. I own a Samsung Galaxy Ace 4.

Maria_B

Moderator

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Spotify stops playing!!!

Hi, my phone: Zopo 980, Android 4.2.1Spotify version: latest as of 2/12/2017Status: Premium userWith the latest Android Spotify update, the application STOPS PLAYING the music after 10-50 seconds (random) the phone display darkens! I am not using it ...

Music Fan

Hi,   my phone: Zopo 980, Android 4.2.1 Spotify version: latest as of 2/12/2017 Status: Premium user With the latest Android Spotify update, the application STOPS PLAYING the music afte...

unseenlarks

Roadie

3700 Views

5 replies

1 likes

  • 3700 Views
  • 5 replies
  • 1 likes

Playlist

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

Newbie

Now when I play a song from one of my playlists right after the next song goes to a song from an album I didn't select. How do I get rid of this so it plays the songs from my playlists?

ErikG

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution canciones entrecortadas

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca estar desploqueando el celular cada 2 minutos. Ademá...

Newbie

Las canciones se pausan solas cuando abro otra aplicación o cuando se bloquea la pantalla. Tengo cuenta premium y me viene sucediendo esto hace unos días. Ya no puedo escuchar música porque me toca e...

Maria_B

Moderator

948 Views

1 replies

1 likes

  • 948 Views
  • 1 replies
  • 1 likes

Superuser Contribution Download songs starts buffering

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0. I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it starts consuming inthernet to play it, or starts buffering ...

Newbie

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0.  I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it s...

Maria_B

Moderator

5847 Views

1 replies

0 likes

  • 5847 Views
  • 1 replies
  • 0 likes

Superuser Contribution Opção de ocultar capa de album na tela de bloqueio

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

Newbie

Opção de ocultar capa na tela de bloqueio, pois quero ver a imagem que eu escolher, não capa de álbuns cortadas pela metade fica bem rediculo não minha opinião , Por favor resolvam isso.

user-removed

Not applicable

4373 Views

1 replies

0 likes

lockscreen
  • 4373 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant find devices

I have been trying to connect spotify to my Amazon echo speaker and spotify just can't find the device.

Newbie

I have been trying to connect spotify to my Amazon echo speaker and spotify just can't find the device.

user-removed

Not applicable

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

PS4 - Spotify, can't stream local files from PC?

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" Has anyone else ran into this and know how to solve thi...

Regular

When I set PS4 as the active device my Spotify songs play fine but my local files are greyed out, and if I try to play it on the PC then change device to PS4 it says ""can't play this right now" &nb...

Joe

Community Legend

3307 Views

3 replies

3 likes

  • 3307 Views
  • 3 replies
  • 3 likes

Phone upgrade

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free account...any help would be appreciated..cheers

Newbie

Yesterday i upgraded phones.. after downloading Spotify and logging on with new phone ..i find i have lost all albums and playlists...i am a premium member but appears also been reduced to only free ...

Hubo

Community Legend

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Solved!! PROBLEMAS DE ESPACIO EN SMARTHPHONE

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin espacio en mi smarthphone y tengo varias canciones ...

Casual Listener

Hola buen dia, soy usuario premium he descargado mis playlist, tengo una duda si tengo la misma cancion en tres playlist me ocupa el triple de espacio al descargarla? es que ya me estoy quedando sin ...

Maromas

Casual Listener

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Music keeps pausing - tried all solutions!

Hi all, I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music randomly pauses. I have done the following:-Deleted the app ...

Casual Listener

Hi all,   I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music ...

Joe

Community Legend

1463 Views

6 replies

0 likes

  • 1463 Views
  • 6 replies
  • 0 likes

Losing all offline data - Spotify changes save location

So I have the following problem:I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, where of course I don't have any downloaded songs so ...

Casual Listener

So I have the following problem: I have downloaded my music to my SD card to be able to play it offline. But sometimes Spotify just changes the location to save the files from external to internal, ...

Justsomegirl

Casual Listener

718 Views

2 replies

1 likes

  • 718 Views
  • 2 replies
  • 1 likes

Old widgets on Android 7.0

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now somehow a system app, and the widgets look like the ...

Newbie

So I recently updated my Xperia Z5 to Android Nougat, and I noticed both the lockscreen and notification widgets were white. But I gave my phone a factory reset and all of the sudden the app is now s...

marcoseuler

Newbie

829 Views

1 replies

1 likes

  • 829 Views
  • 1 replies
  • 1 likes

Solved!! [Android 5.0+] Use primary SD CARD please!

My phone internal storage only 8 GB and free only 1 GB>**The Google Play Music, Deezer have the storeage select:-Internal (Phone storage)-External (SD card)But only Spotify not have this option. If have update then i delete old version and clear app ...

Regular

My phone internal storage only 8 GB and free only 1 GB>** The Google Play Music, Deezer have the storeage select: -Internal (Phone storage) -External (SD card) But only Spotify not have this...

Nic0_

Roadie

6851 Views

4 replies

0 likes

  • 6851 Views
  • 4 replies
  • 0 likes

Solved!! Feature

Please have this Feature in your app-Separate Bass and treble adjustment-Stereo expansion,mono mixing balance-Crossfade-Gapless-Custom visual Themes-Fast scanning-Hardware Trigger-Widget Pack

Regular

Please have this Feature in your app -Separate Bass and treble adjustment -Stereo expansion,mono mixing balance -Crossfade -Gapless -Custom visual Themes -Fast scanning -Hardware Trigger -W...

Logical1

Regular

832 Views

3 replies

0 likes

  • 832 Views
  • 3 replies
  • 0 likes

Notification player is too big

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached.Samsung Galaxy Note 3: Android 5.0Spotify: latest version, but it has been a issue si...

Music Fan

I have a Samsung galaxy note 3, and when the player appears in the notification bar, if I expand it it's too big, like 3 regular notification items. Photos attached. Samsung Galaxy Note 3: Android...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Playlist

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Newbie

Why cant spotify only play my playlist? It always goes to a radio. I dont want a radio, i want my playlist.

Amkbrenner

Regular

499 Views

1 replies

1 likes

  • 499 Views
  • 1 replies
  • 1 likes

A

Hello lately my music will stop playing in the middle of a song..

Casual Listener

Hello lately my music will stop playing in the middle of a song..

osornios

Spotify Star

678 Views

3 replies

0 likes

  • 678 Views
  • 3 replies
  • 0 likes

Where is my queue/up next access?

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing but grey and I had only played 2 songs at that poi...

Newbie

Yesterday, I just happened to use Spotify mobile to remotely control playback from my desktop app. I was lucky for the most part to have it as my desktop app was blanked out and all I saw was nothing...

ErikG

Roadie

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Two different versions of same song on different devices

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background. Even more interesting is that the song indicated on the artist page s...

Newbie

Peculiarly enough, I have one song that plays the "studio" version when played on PC, but on my android mobile phone, it's the concert version with fans cheering in the background.   Even more...

974 Views

0 replies

1 likes

  • 974 Views
  • 0 replies
  • 1 likes