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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Chromecast devices disappears in device list after a song ended.

Hi, I running Spotify for Android version 7.0.0.1369 on Xperia Tablet and Xperia Phone. I have same problem on both. Problem:After I have played a song on my TV set via chromecast and the song has ended, and then I want to play another song there are...

Newbie

Hi,   I running Spotify for Android version 7.0.0.1369 on Xperia Tablet and Xperia Phone. I have same problem on both.   Problem: After I have played a song on my TV set via chromecast...

411 Views

0 replies

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Track Not Available Unless I Restart App

Running spotify premium on Android 7.1 on a Nexus 5X. Every time I open up the app after letting it sit for a while without playing music, I have to restart or it will say that every track is not availible. I can switch tracks while music is playing,...

Regular

Running spotify premium on Android 7.1 on a Nexus 5X. Every time I open up the app after letting it sit for a while without playing music, I have to restart or it will say that every track is not ava...

vanishrap1

Newbie

359 Views

1 replies

0 likes

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Meizu m2 note

Buenos días.Desde que actualicé a Spotify Premium, al rato de estar escuchando una o dos canciones, se para la aplicación e incluso se cierra sola...He cerrado sesión, he vuelto a entrar, la he desinstalado, la he vuelto a instalar (todo tal y como p...

Newbie

Buenos días. Desde que actualicé a Spotify Premium, al rato de estar escuchando una o dos canciones, se para la aplicación e incluso se cierra sola... He cerrado sesión, he vuelto a entrar, la ...

359 Views

0 replies

0 likes

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Songs volume problems in spotify

The volume of my tablet turns up and down when I'm listening to music in spotify.Any advices?Thanks

Newbie

The volume of my tablet turns up and down when I'm listening to music in spotify. Any advices? Thanks 

brentb9193

Music Fan

379 Views

1 replies

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Spotify Android app equalizer issue

I know the Spotify app for Android does not have its own equalizer.On Andriod the Spotify app uses the built-in equalizer in the system, and maybe because of that (it does not have its own equalizer) when a song starts it takes a second or two to ass...

Visitor

I know the Spotify app for Android does not have its own equalizer. On Andriod the Spotify app uses the built-in equalizer in the system, and maybe because of that (it does not have its own equalize...

419 Views

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Android
Equalizer
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Payment

I have bought Spotify Premium 0.99 TRY for 3 month. But in the second month, Spotify app warns me about my payment. But I already payed 0.99 TRY. How do I fix this?

Casual Listener

I have bought Spotify Premium 0.99 TRY for 3 month. But in the second month, Spotify app warns me about my payment. But I already payed 0.99 TRY. How do I fix this?

hakoroglu

Casual Listener

461 Views

4 replies

1 likes

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[Galaxy S7] Unresponsive app + battery consumption

Hi ! Firstly, i'm french so i'm sorry for my bad english. I've Spotify app on my Galaxy S7. Since yesterday, i listening music with phone locked and he lost 25% battery for 30min listening. When I unlock the phone, a messsage appear "App is unrespons...

Newbie

 Hi !    Firstly, i'm french so i'm sorry for my bad english.   I've Spotify app on my Galaxy S7. Since yesterday, i listening music with phone locked and he lost 25% battery ...

220 Views

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Offline music removed

I'm from the UK but am working in Uganda for the next 6 months. As a result of this I'm very reliant on mobile data and have minimal access to wifi.I've had a disaster. I've logged out of facebook on my phone as it is very very data hungry. I reboote...

Newbie

I'm from the UK but am working in Uganda for the next 6 months. As a result of this I'm very reliant on mobile data and have minimal access to wifi. I've had a disaster. I've logged out of faceboo...

Joe

Community Legend

335 Views

1 replies

0 likes

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Solved!! Spotify taking too long to load on Samsung Galaxy S5

When I open the Spotify app on my Samsung Galaxy S5 it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be played but to get any other options it takes so long som...

Newbie

When I open the Spotify app on my Samsung Galaxy S5  it is taking forever to load the app before any information shows. The last song that was played is still shown at the bottom and this can be...

terrygee

Casual Listener

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2 replies

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Samsung Gear Support - IconX earbuds

Does Spotify allows me to download music to and play from IconX earbuds? I have been trying to download music to my Gear IconX to no avail. IF not, does anyone know which streaming program allows music to be downloaded or sync with external HD on Sam...

Newbie

Does Spotify allows me to download music to and play from IconX earbuds?  I have been trying to download music to my Gear IconX to no avail.  IF not, does anyone know which streaming progra...

Mechabjornis

Casual Listener

33413 Views

26 replies

5 likes

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Spotify repeatedly deletes downloaded songs on 2 kindle fires

I am at my wits end with Spotify and their Download Music option. I hope someone can help me fix this problem. I have 2 kindle fires that both delete my downloaded songs, every time I re-download, and spotify changes the Storage option from SD Card t...

Roadie

I am at my wits end with Spotify and their Download Music option. I hope someone can help me fix this problem.  I have 2 kindle fires that both delete my downloaded songs, every time I re-downlo...

bo4at

Newbie

369 Views

1 replies

0 likes

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First time user.

I just downloaded the app for the first time. Signed up and everything. Whenever I click on anything the app closes. Why is that?

Casual Listener

I just downloaded the app for the first time. Signed up and everything. Whenever I click on anything the app closes. Why is that?

acalvin61408

Casual Listener

432 Views

2 replies

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Spotify still pending when phone is on standby mode

I use Samsung S7 When I close down (shut down) spotify app, there is still alive below the clocka playing title as if the spotify app was not closed properly. What should I do please ?

Newbie

I use Samsung S7   When I close down (shut down) spotify app, there is still alive below the clock a playing title as if the spotify app was not closed properly.   What should I do ple...

Joe

Community Legend

362 Views

1 replies

0 likes

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# Device limit message when I removed all other devices!

Hey,im still recieving a message stating i have added another device to go over my limit but i removed all devices from my account.Its very annoying!Any ideas hot to fix this?

Newbie

Hey, im still recieving a message stating i have added another device to go over my limit but i removed all devices from my account. Its very annoying! Any ideas hot to fix this?

Joe

Community Legend

412 Views

1 replies

0 likes

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App incessantly pausing/skipping songs.

This happens the second i plug my car audio cable in. It's an FM transmitter. Randomly, my volume slider will pop into view during the app's seizure.Phone is the OnePlus 3T.Android version 6.0.1Spotify version 6.9.0.1212 armv7

Casual Listener

This happens the second i plug my car audio cable in. It's an FM transmitter. Randomly, my volume slider will pop into view during the app's seizure. Phone is the OnePlus 3T. Android version 6.0....

Lemmons

Casual Listener

440 Views

2 replies

0 likes

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Erneutes downloaden der Lieder

Hallo zusammen, über die Suchfunktion habe ich leider nichts zu meinen Problem gefunden.Jetzt zu meinen Problem :Immer nach ein paar Monaten meldet sich Spotify (App) auf meinen Sony Xperia Z1 ab und nach dem erneuten Anmelden muss ich alle meine hun...

Newbie

Hallo zusammen, über die Suchfunktion habe ich leider nichts zu meinen Problem gefunden. Jetzt zu meinen Problem : Immer nach ein paar Monaten meldet sich Spotify (App) auf meinen Sony Xperia Z1 ab...

431 Views

0 replies

2 likes

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Android App History Log File?

Is there an app or a way I can dump the log to find my played SONGS history? I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blutooth Android and I wanted to add some of the songs on this playl...

Newbie

Is there an app or a way I can dump the log to find my played SONGS history?   I was listening to the Radar Release playlist (which is awesome) while driving last night (Thursday) via blu...

Joe

Community Legend

3086 Views

1 replies

1 likes

Android
bring back
Cache
dump
Feature
Fix
Help
history
log
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não tem letras nas músicas mesmo com soundhound

Baixei o soundhound e vinculei ao spotify, mas abri o app do spotify e continua sem letra da música

Newbie

Baixei o soundhound e vinculei ao spotify, mas abri o app do spotify e continua sem letra da música

433 Views

0 replies

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Spotify will use my mobile data plan even thouth I disabled it!

I have set mobile download off. I synched my playlists while on wifi.But during the last three weeks Spotify has downloaded more than 200MB on my data plan! I use it about 30 minutes every week day in my car.Where does that come from?I only have a 50...

Casual Listener

I have set mobile download off.  I synched my playlists while on wifi. But during the last three weeks Spotify has downloaded more than 200MB on my data plan! I use it about 30 minutes every w...

574 Views

0 replies

1 likes

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