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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107313 Views

26 replies

3 likes

  • 107313 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217202 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217202 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571233 Views

79 replies

3 likes

  • 571233 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470670 Views

577 replies

40 likes

Account
Free
  • 470670 Views
  • 577 replies
  • 40 likes

Bluetooth track info not displaying on Pixel XL or Galaxy s7. Avrcp

Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo.Problem occurs on my pixel XL and when I had a Samsung galaxy s7.Works fine on my old LG G4.Google play music app also displays the info fine.Tried with Sp...

Casual Listener

Spotify connected to car stereo via Bluetooth does not display artist\track name on the stereo. Problem occurs on my pixel XL and when I had a Samsung galaxy s7. Works fine on my old LG G4. Go...

1350 Views

0 replies

8 likes

avrcp
bluetooth
Car
  • 1350 Views
  • 0 replies
  • 8 likes

Superuser Contribution problème de synchronisation sur samsung

Bonjourj'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sdmerci d'avance pour votre tempsps: pour des raison professionnels ...

Casual Listener

Bonjour j'ai un compte spotify 1 et j ai 33 playliste, mais la je vient de toute les perdre comme si je ne les ai jamais telechargé ,alors qu'elle sont toujours présente sur ma carte sd merci d'ava...

agentH

Casual Listener

723 Views

4 replies

0 likes

  • 723 Views
  • 4 replies
  • 0 likes

Gear S3 Offline Question.

Hello, Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone around? I've got spotify working on my S3, but dont really want to ca...

Newbie

Hello,    Sorry if this has been asked before! I'm trying to find out if it is possible to have music stored on my in Gear S3 to play offline without the need to carry around my phone aro...

Joe

Community Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pitch slow p9 lite

In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it.It does not happen with stream songs.I have no equalizer in the system and I have disabled automatic gain control...

Casual Listener

In my p9 lite downloaded music is played with a slow pitch, the difference is minimal, but if you pay attention you can notice it. It does not happen with stream songs. I have no equalizer in the s...

spinus1

Casual Listener

595 Views

2 replies

0 likes

  • 595 Views
  • 2 replies
  • 0 likes

SD Card Storage

Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button is gone. What do I? Please Please help

Casual Listener

Okay so I know I can't download the actual app to an SD card but there used to be a button on the setting menu on Spotify that allowed me to transfer all my songs on to the SD card and now the button...

Gwendalynn

Casual Listener

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

Just uograded to premium, and the ads still plays istelf on repeat!!!

I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else having the same issue as I am???

Casual Listener

I have a samsung galaxy s4 and I'm having a problem where an ad plays on repay and I cannot listen to my music!!! Beyond frustrated right now!!! I need help with this please?!?! Is anybody else havin...

Joe

Community Legend

500 Views

3 replies

0 likes

  • 500 Views
  • 3 replies
  • 0 likes

Why am i getting charged 2 times a month!!!!!!

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. Atleast an email. Someone please fix this or to tida...

Newbie

Im only supposed to gdt charged once a month. You guys keep charging me 2 times a month and your customer support sucks. How do you have a multi million dollar company and have no cistomer service. A...

Joe

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Search function not working in android app

I can type in something but when I press enter or the search button nothing happens.

Casual Listener

I can type in something but when I press enter or the search button nothing happens.

kirashi

Community Legend

2581 Views

3 replies

0 likes

  • 2581 Views
  • 3 replies
  • 0 likes

Features Disabled

I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i could do?

Regular

I have Spotify Premium after i recently factory reset my device and went to the settings most of the options were greyed out. I wanted to change the Sound Quality when i noticed this. Any idea what i...

EA161

Regular

642 Views

2 replies

0 likes

  • 642 Views
  • 2 replies
  • 0 likes

Superuser Contribution Musica en pausa

Cada vez que salgo de la aplicación en mi celular, la canción deja de reproducir. Hasta que regreso a la app vuelve a reproducir y pasa 3 a 4 veces por canción.Como puedo arreglarlo??

Newbie

Cada vez que salgo de la aplicación en mi celular, la canción deja de reproducir. Hasta que regreso a la app vuelve a reproducir y pasa 3 a 4 veces por canción. Como puedo arreglarlo??

Julian

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Song play count

Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every artist that I've looked at.

Visitor

Is anyone else having issues when looking at artists showing that their most popular songs show a play count of less than a thousand? (Every song's play count shows < 1,000) it shows this on every...

user-removed

Not applicable

2160 Views

5 replies

0 likes

  • 2160 Views
  • 5 replies
  • 0 likes

Extreme data usage while on WiFi and/or offline

I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or download music for listening offline, so imagine my surprise when ...

Casual Listener

I have noticed in the last couple months that Spotify has been eating up my data like no other app on my Samsung s6. I never stream music using data because I either listen on WiFi or downl...

user-removed

Not applicable

1403 Views

3 replies

0 likes

  • 1403 Views
  • 3 replies
  • 0 likes

A problem for log in , i guss becouse of my vpn

Hello I m using spotify app for android , and using my facebook account to log inHere facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran )This time i first touched the log in with facebook bottom ,and when the a...

Newbie

Hello  I m using spotify app for android , and using my facebook account to log in Here facebook is filtered by goverment so i usually use a vpn to acsess it (i'm living in iran ) This time i...

865 Views

0 replies

0 likes

  • 865 Views
  • 0 replies
  • 0 likes

Solved!! local files don't play on android phone

Heey everybody,I have a problem with playing local music from my pc on my android phone.when I download my files for offline use, every files downloads except the local files.Even online, it won't play. It's not a storage problem, because I have plen...

Newbie

Heey everybody, I have a problem with playing local music from my pc on my android phone. when I download my files for offline use, every files downloads except the local files. Even online, it wo...

Joe

Community Legend

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Solved!! Streaming quality

Hi there, I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet. I will be listening to music in two different circumstances; one is out and about on and on the under...

Casual Listener

Hi there,   I am a new premium user mainly on my xperia z5 and was curious about streaming quality for offline music whilst connected to the internet.   I will be listening to music in ...

Joe

Community Legend

911 Views

3 replies

0 likes

  • 911 Views
  • 3 replies
  • 0 likes

Solved!! Where is the equalizer?

Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Show unplayable songs, Normalize volume, Device broadc...

Regular

Various posts tell me that there is an equalizer, but I looked in my settings and there's nothing of the sort. Someone said under Playback. There I only have checkboxes for Offline mode, Gapless, Sho...

Jaydo

Regular

25653 Views

4 replies

0 likes

  • 25653 Views
  • 4 replies
  • 0 likes

I can't see all of my friends playlists

Hey all,When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing changed. Just wondering if theres something were missing ...

Casual Listener

Hey all, When I go under my friends Playlists I only see some of the older ones he made a while back. None of his newer ones show up. He said he clicked "make public" on all of them but nothing ch...

Onnimolander16

Newbie

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

find music 2 days ago

How can I find my history on android. I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics Can I find my 3 days history on android ?

Newbie

How can I find my history on android.    I was listening random music 3 days ago. I liked a music but I cant find this music use the music lyrics     Can I find my 3 days his...

Joe

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes