Download songs starts buffering

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Download songs starts buffering

Newbie

I have an lg g4 with a sony sd card and its running with the marshmellow 6.0. 

I am premium and i have a problem whit the songs that i have already download, sometimes if i search the song it starts consuming inthernet to play it, or starts buffering and i already have it download. 

I already check if the song was corrupted with the offline mode but it wasn't.

 

1 Reply

Re: Download songs starts buffering

Moderator
Moderator
Hey @pipe457

 

Welcome to the Spotify Community.

 

In this case, we think that the cache of your devices might be duplicated and this could be causing the issue. To fix this up, please remove all your offline devices over here. Then, reinstall the app following these simple steps

 

This should fix the issue, but you need to remove the offline device before you reinstall the app. Keep in mind that you'll have to re-sync all your offline music once again.

 

Let us know how you get on 🙂
Maria_BModerator
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