Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210652 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
560946 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462957 Views
575 replies
39 likes
Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...
Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...
Community Legend
1018 Views
3 replies
0 likes
Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...
Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...
Community Legend
729 Views
3 replies
0 likes
Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. He probado a reinstalar desde cero en el móvil y nada... Ant...
Hola, tengo un nexus 5x actualizado a la última versión estable con spotify estable y con la última actualización no puedo reproducir archivos locales de mi macbook pro a mi movil nexus 5x. ...
Roadie
13713 Views
5 replies
1 likes
If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!
If I leave my phone for a short period the widget goes blank, I then press it and it takes me into Spotify where I need to resume playing. Pointless having a widget!
636 Views
0 replies
3 likes
My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version
My account on the web page of Spotify shows that i only have the free version and not premium; won't sync my music to the desktop version
Regular
962 Views
4 replies
0 likes
Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium.Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un compte basic
Bonjour, Depuis ce matin je n'arrive plus à me connecter à SPOTIFY prenium. Ca me dit que je n'ai pas de compte prénium alors que c'est faux mon compte est prenium. Je suis donc sur un comp...
463 Views
0 replies
0 likes
I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's fine (as are others). If I play it in Spotify, I g...
I'm getting a lot of crackle/static throughout songs on my Google Pixel. Example being Fall Out Boy's "Golden" - a quiet song so its quite noticeable. If I play the same song through Play Music, it's...
1213 Views
0 replies
0 likes
After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in the Gear store or should I just return it as a major part of the pu...
After receiving my Samsung Geart Fit 2 and finding out that there is no spotify available currently in Canada I am pretty upset Is there a definitive timeline for this to releasse in th...
Regular
2159 Views
6 replies
3 likes
I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??
I have a 32gb sd card but when i tried to download my musics it says that i dont have enough space then i tried to switch the storage and i didnt find at settings what can i do to solve it??
Community Legend
571 Views
1 replies
0 likes
Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own copy? I am speaking of the exact same album. It appear...
Generally, I am very happy with Spotify quaity. But I have some things for which my local copy sounds better than Spotify's. Is there a way I can make Spotify "use local" instead of using its own cop...
Newbie
2328 Views
5 replies
0 likes
En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales.Creo una playlist y los dejo ahí, seleccionando también por si acaso la opción: Disponible Offline Voy a la app Android, a di...
En Windows 10 con la aplicación de Spotify, elijo la fuente (escritorio) y me aparecen correctamente dichos archivos locales. Creo una playlist y los dejo ahí, seleccionando también por si acaso la ...
Casual Listener
10139 Views
7 replies
1 likes
Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium.Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.
Bonjour, depuis ce matin je 'narrive plus à me connecter a spotify prenium. Ca me dit que mon compte n'est pas prénium alors qu'il est sensé l'être.
Regular
522 Views
2 replies
0 likes
I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists all downloaded but were unavailable to access and ...
I was normally listening to my playlists in Spotify, I stopped listening for a few hours and I went back to the app but this time offline without an internet connection but I came across my playlists...
Casual Listener
1080 Views
4 replies
1 likes
So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that was present on iOS. The biggest problem here is th...
So after finally ditching Apple and moving back to Android I was rather dissapointed to discover that Spotify has chosen to use the built in Android equalizer rather than the fantastic 6-band EQ that...
869 Views
0 replies
0 likes
Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three times as much money on downloading my music over and o...
Hello. A couple of times each month spotify deletes all my offline music. I then have the privilege of having to re download everything, which of course costs me money. In fact I have spent three tim...
342 Views
0 replies
0 likes
I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow. My issue has been strange. When I long press on a song and the menu pops which contains the following options:Nothing happens when I tap any of the options. I'v...
I'm using Spotify app on my Galaxy s6 which is running the latest version of Marshmallow. My issue has been strange. When I long press on a song and the menu pops w...
Community Legend
1195 Views
5 replies
0 likes
Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Music at the time), I would download songs on Google Play, and the...
Hello Spotify Community. So about a month ago, I bought a Samsung 128 GB Micro SD Card for my Galaxy Note 4 (Running Android version 4.4.4). After I put it in (I was using Google Play Musi...
Community Legend
5409 Views
12 replies
0 likes
Hello,I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly is happening everytime I first load the app. Artists, so...
Hello, I am having an issue with very long loading times and load failing when first opening the app and clicking on New Releases, searching by artist, or viewing recently played. This seemingly i...
Newbie
697 Views
2 replies
0 likes
Hello ik have Pay for premium and Its not good case you help my
Hello ik have Pay for premium and Its not good case you help my
Community Legend
428 Views
1 replies
0 likes
