Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395975 Views

546 replies

35 likes

Account
Free
  • 395975 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8451 Views

0 replies

7 likes

  • 8451 Views
  • 0 replies
  • 7 likes

'Download using cellular' turned on, still can't download

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me?Version: 5.8.0.1029Android: 5.1 (API22)Device: Asus Zenfone Go

Regular

I always update my Spotify app, however, one update broke the feature that has always been working. Is this a bug that someone else have experienced or is it just me? Version: 5.8.0.1029 Android:...

gazer104

Newbie

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

Help

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

Newbie

No puedo abrir la aplicacio con mi cuenta pero si en la web. Que hago?

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Logging in on Android phone

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont habe a facebook account connected with spotify and i...

Newbie

I have recently joined family premium woth my husband. Spotify will allow me to log into it on my computer but we i try to log in on the Android app with my username and password it tells me i dont h...

Joe

Community Legend

286 Views

1 replies

0 likes

  • 286 Views
  • 1 replies
  • 0 likes

Personal Mixtapes only working on Desktop

Hi there, as the topic already says, I can't use the "Your Mixtape" feature on my android devices.It only works on my MacOS application.I did not found anything regarding this problem in the web.Anybody who also had this issue and can tell me how to ...

Visitor

Hi there,   as the topic already says, I can't use the "Your Mixtape" feature on my android devices. It only works on my MacOS application. I did not found anything regarding this problem in...

user-removed

Not applicable

897 Views

6 replies

0 likes

  • 897 Views
  • 6 replies
  • 0 likes

Singles section and albums disappeared

Hi! I have 2 problems. I have spotify on my android and on my computer.Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the singles have other songs within, for example those of Eny...

Casual Listener

Hi! I have 2 problems. I have spotify on my android and on my computer. Why isn't the singles section there anymore on my android spotify? It has disappeared for a long long time! Sometimes the sing...

watermark

Casual Listener

764 Views

5 replies

0 likes

  • 764 Views
  • 5 replies
  • 0 likes

Spotify reagiert nicht

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

Newbie

Seit dem letzten update von spotify reagiert spotify nicht direkt und beendet sich von selbst. Ein fehlerhaftere Version gab es bis jetzt nicht.

982 Views

0 replies

0 likes

  • 982 Views
  • 0 replies
  • 0 likes

Keep losing added/downloaded songs from my library

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage had this sorta problem.

Casual Listener

All the sudden when I got to recently played artists or my songs. I may have only a few songs from certain albums and over 1000 songs from my library. I've been using Spotify for months and beverage ...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

Why Auto Play?

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it. What we asked for is the option to change the position of the tracks, we asked for a good way to handle audio...

Music Fan

To me it seems that the Auto Play is a new feature. I did not ask for it. And neither did I find anyone in this community that asked for it.   What we asked for is the option to change the pos...

Vanterax

Roadie

702 Views

3 replies

2 likes

  • 702 Views
  • 3 replies
  • 2 likes

Spofity and Google Music Pausing War

Hello everyone, I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3634639". I've checked for updates to the phone, spotify, and...

Casual Listener

Hello everyone,   I have encountered an obnoxious issue on my Android. I have a Moto X 2nd Gen, running 5.1, Spotify app version 7.5.0.1076 armV7, and Google Play Music version "7.2.4222-1.L.3...

589 Views

0 replies

0 likes

google music
google play
pause
  • 589 Views
  • 0 replies
  • 0 likes

Playing after album

When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selected.

Visitor

When I go to sleep, I shuffle play an album. When the album has played all the way through, it starts playing from the album radio. How do I get this to stop? I only want it to play the album I selec...

Herregaard

Regular

653 Views

4 replies

0 likes

  • 653 Views
  • 4 replies
  • 0 likes

Solved!! How do I sign out on android?

I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!

Casual Listener

I have spotify on my android phone. How do I sign out when I want to stop listening? I've been using "forcestop" on the app, but I don't think that's probably the best way. Thanks!

Joe

Community Legend

8265 Views

5 replies

0 likes

  • 8265 Views
  • 5 replies
  • 0 likes

Scared about auto resume on second device

Hey guys, since last week a ran into a scaring issues with my spotify setup.I usually go to the gym and hook up my iPhone to the sound-system.After the workout I head over to the changing room, leaving the iPhone behind but still playing music. As so...

Newbie

Hey guys,   since last week a ran into a scaring issues with my spotify setup. I usually go to the gym and hook up my iPhone to the sound-system. After the workout I head over to the changin...

393 Views

0 replies

0 likes

Resume Playing
  • 393 Views
  • 0 replies
  • 0 likes

Free play

Hi I'm Pooh Bear aka ***********@gmail.com you say 30 minutes ad free, but it plays 3 approximately 2:45 average songs and goes too an even longer ad. This has only been in the last two months or so. You got an actual 30 minutes music play before. I'...

Visitor

Hi I'm Pooh Bear aka ***********@gmail.com you say 30 minutes ad free, but it plays 3 approximately 2:45 average songs and goes too an even longer ad. This has only been in the last two months or so....

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

[Glitch] Repeat and Shuffle automatically disables to switch to Radio

I will be listening to a single playlist with two or three songs, or even a single song after two times, both the Repeat function and Shuffle Function disables to automatically switch to radio without my permission.This glitch has caused data consump...

Roadie

I will be listening to a single playlist with two or three songs, or even a single song after two times, both the Repeat function and Shuffle Function disables to automatically switch to radio withou...

555 Views

0 replies

0 likes

  • 555 Views
  • 0 replies
  • 0 likes

Artist Radio

Everytime I try to play Logic radio, it either says I need premium, or simply doesn't react. All my other stations are working just fine. What is happening??

Newbie

Everytime I try to play Logic radio, it either says I need premium, or simply doesn't react. All my other stations are working just fine. What is happening??

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Solved!! Playlists auto switching to song radio

Just recently I noticed that when my playlists play through to the last song Spotify suddenly then starts playing random songs from Song Radio. Before it would stop at the end of the last song on the Playlist. Maybe something to do with a new Spotify...

Music Fan

Just recently I noticed that when my playlists play through to the last song Spotify suddenly then starts playing random songs from Song Radio. Before it would stop at the end of the last song on the...

Joe

Community Legend

2045 Views

3 replies

0 likes

  • 2045 Views
  • 3 replies
  • 0 likes

Samsung Gear S3 BT connection not stable using direct link via WLAN

Dear all, using Spotify via the Smartphone works fine. But using it via WLAN and transmitting it to a BT receiver plugged to an amplifier doesn't work properly. Connection isn't stable and stutters significantly so that app is just not useable. Does ...

Casual Listener

Dear all, using Spotify via the Smartphone works fine. But using it via WLAN and transmitting it to a BT receiver plugged to an amplifier doesn't work properly. Connection isn't stable and stutters s...

Joe

Community Legend

815 Views

3 replies

0 likes

  • 815 Views
  • 3 replies
  • 0 likes

Having trouble with Local Files on G5

I'm having a heyday trying to get my dad's Garth Brooks greatest hits CD onto my local file so I can download it to play on my Android phone (LG G5), I'm new to Spotify Premium so is there anything that I should know or is this just a typical bug?

Newbie

I'm having a heyday trying to get my dad's Garth Brooks greatest hits CD onto my local file so I can download it to play on my Android phone (LG G5), I'm new to Spotify Premium so is there anything t...

Joe

Community Legend

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

No me deja oír ciertas canciones.

Tengo una playlist con 80 canciones.Un amigo que tiene la cuenta premium se descargóa playlist y solo habían 74. Habían ciertas canciones que no lo dejaba oír teniendo Premium, que a mí si me deja no teniendo premium.

Newbie

Tengo una playlist con 80 canciones. Un amigo que tiene la cuenta premium se descargóa playlist y solo habían 74. Habían ciertas canciones que no lo dejaba oír teniendo Premium, que a mí si me deja ...

168 Views

0 replies

0 likes

  • 168 Views
  • 0 replies
  • 0 likes

last.fm error / keeps going back to ON

My Android keeps on popping out a message saying "Last.fm error, wrong user name and password". When I check the settings, the scobbling is tuned on, I turn it off, but an hour later it is on again. No matter how many times I turn it off, it keeps on...

Newbie

My Android keeps on popping out a message saying "Last.fm error, wrong user name and password". When I check the settings, the scobbling is tuned on, I turn it off, but an hour later it is on again. ...

user-removed

Not applicable

2099 Views

4 replies

12 likes

  • 2099 Views
  • 4 replies
  • 12 likes