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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107305 Views

26 replies

3 likes

  • 107305 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217199 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217199 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571217 Views

79 replies

3 likes

  • 571217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470665 Views

577 replies

40 likes

Account
Free
  • 470665 Views
  • 577 replies
  • 40 likes

Why can't I rearrange playlist order on phone?

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app? I also looked around and it appears iPhone users CA...

Casual Listener

This is simplest functionality any music app should have, the ability to rearrange music in playlists on your phone. So why is it that I can only do it on the desktop version but not the mobile app...

Joe

Community Legend

2270 Views

8 replies

3 likes

  • 2270 Views
  • 8 replies
  • 3 likes

Recently Played / Libraries Not Loading

Phone: Galaxy Note5Network Connection Type: 4G or WifiProblem Occurrence: 1-2 times dailyIf Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recently Played" section and has a green spinning loading symbol....

Visitor

Phone: Galaxy Note5 Network Connection Type: 4G or Wifi Problem Occurrence: 1-2 times daily If Spotify has not been running on my phone for a while, when I open it up it tries to load my "Recent...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify (or Android) not playing nicely when 2 bluetooth devices are connected

Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine. It would switch to the newest BT device encountered and either continue to play seamlessly or possibly require...

Newbie

Up until 2 days ago, when two bluetooth devices were connected to my phone (Samsung Galaxy S7 Edge - Android v 6.0.1), everything was fine.  It would switch to the newest BT device encountered a...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Spotify premium stuttering songs

Problem: Premium stutters when trying to play songs from phone over WIFI to speaker.Hardware: Nexus 6P, Vizio Crave 360 with smartcastSoftware: Nougat 7.1.1, Spotify Premium 7.5.0.1076 I have tried to use the Android guide and uninstalled the program...

Newbie

Problem: Premium stutters when trying to play songs from phone over WIFI to speaker. Hardware: Nexus 6P, Vizio Crave 360 with smartcast Software: Nougat 7.1.1, Spotify Premium 7.5.0.1076 ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Premium Spotify on Android crash and restart randomly

Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?

Newbie

Premium Spotify on Android crash and restart randomly during play. Does anyone have a solution for this problem? Where is the log files?

Nico

Community Legend

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

Solved!! Full controls/album art on lock screen Galaxy S7

Just recently trying out the Android world and coming from iOS. When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to skip forward or pause. Can the lock screen be like setup like iOS? ...

Casual Listener

Just recently trying out the Android world and coming from iOS.    When playing music and locking the phone, there's only a little bar for music controls on lock screen. Only options to s...

Edzerswords

Newbie

82698 Views

7 replies

4 likes

  • 82698 Views
  • 7 replies
  • 4 likes

Save to Sd Card

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Newbie

I just got a new phone LG Stylo 2 and downloaded the spotify app and can't find where you save to Sd Card. My old phone was also LG Stylo and it had it in the settings. Please Help

Joe

Community Legend

635 Views

1 replies

0 likes

Android
sd card
  • 635 Views
  • 1 replies
  • 0 likes

Symphonic Coldplay by Royal Philharmonic Orchestra on Spotify

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Newbie

Why the Symphonic Coldplay by Royal Philharmonic Orchestra is still not available? This was released on 2013 and there is a plenty of albums available but not this one?

Joe

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Syncing Local Files

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. The other files just stay greyed out. Whats going on ...

Newbie

I am having trouble with the local files. I am on the same network however, I don't have the available offline option and it only says waiting for connection. It has synced some files but not all. Th...

Joe

Community Legend

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Solved!! Trouble logging in

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it won't let me change the country from the u.s. to Is...

Newbie

My premium got canceled due to cc issues and I got signed out. It won't let me sign in due to not being in the u.s. I'm currently in israel I tried to change the country setting in my profile and it ...

Joe

Community Legend

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

Solved!! How do I wrestle back the control of my play button from Spotify?

Hello everyone,I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that the button controls whichever app you are using at the ...

Regular

Hello everyone, I use my headset's call button to pause and skip audio in the various apps. This external control is important to me as I am often on the move. The normal Android behavior is that th...

Jaydo

Regular

873 Views

2 replies

2 likes

  • 873 Views
  • 2 replies
  • 2 likes

Solved!! With every start notification "downloading 1 of xx (2%)"

Hello everyoneI never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telling me "downloading 1 of xx (xx%)" and it starts downl...

Regular

Hello everyone I never log off my Spotify but just close the Android App when not using it. Nearly everytime I open it I get a notification in my notification line showing the Spotify Icon and telli...

curleey_13

Regular

3317 Views

2 replies

0 likes

  • 3317 Views
  • 2 replies
  • 0 likes

Removing albums doesn't free space.

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

Gig Goer

I need free space on my sd card but removing downloaded albums doesn't make free space. It is the same as before removing. Why?

klauzer

Gig Goer

1045 Views

8 replies

0 likes

  • 1045 Views
  • 8 replies
  • 0 likes

No se guardan las canciones

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

Newbie

Soy Spotify premium y cada ves entro a la aplicación de mi smartphone tengo que volver a descargar todas las canciones porque al salir se borran todas . Que puedo hacer ?

autoincreible

Newbie

1730 Views

1 replies

5 likes

  • 1730 Views
  • 1 replies
  • 5 likes

(solved) Chromecast audio not working

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user. (problem solved after doing a factory reset on ch...

Newbie

Spotify used to work without any problem with chromecast audio in my xperia z3. Now that I'm using a Galaxy S7, the device does not appear in spotify. In other apps chromecast works. I'm premium user...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Playlists not showing up on public profile

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see only four playlists. I have 10! Help me please.

Newbie

Okay. So when I create a playlist, it never shows up on my public profile, though I see it plain and clear from inside my profile. My username is muntjacfawn, and if you look on there you will see on...

user-removed

Not applicable

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Downloaded songs stop playing

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the playlist to find these songs and download the proble...

Newbie

Hi everyone. I've been so good with Spotify so far. I have about 6gbs of songs downloaded but some of these songs just stop playing randomly, when I'm offline of course. I have to listen to all the p...

Joe

Community Legend

1028 Views

3 replies

0 likes

  • 1028 Views
  • 3 replies
  • 0 likes

Modo sin conexión

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo sin conexion no puedo escuchar nada y esta el espa...

Casual Listener

Al momento de estar en wifi descargue varias canciones para escuchar sin conexion, al mismo tiempohice la sincronización para enviar la musica a la tarjeta SD supuestamente fue exitosa, ahora en modo...

ErickRGuetta

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes