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Music keeps pausing - tried all solutions!

Music keeps pausing - tried all solutions!

Hi all,

 

I've seen several posts about music randomly pausing, and as this has been an on going issue for me, I have tried them all. I am using the Spotify app on my Samsung S5 and the music randomly pauses. I have done the following:

-Deleted the app and reinstalled

-Logged onto Spotify from my mac and clicked the 'Sign out of everywhere' button (but now it keeps saying the form has expired and to refresh the page, which I have done several times and still doesn't work - as the pic shows below). I've even deleted my cookies and still the same error.

 

What am I not doing and how can I solve this so it doesn't randomly keep pausing.

 

Don't know if this is important, but I am on a premium account at the moment and Spotify is installed on my mac (signed out) and my Samsung S5 (which is the one that keeps pausing)

 

 

Screen Shot 2017-02-09 at 1.43.00 pm.png
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6 Replies

Hi. Did you read the first two posts in this thread?

Hi Joe,

Thank you so much for the link to that, I hadn't come across that thread/solution before and will turn off the Power Saving Mode and see if the problem still continues.

 

Cheers!

Hi Joe,

 

So I turned off the Power Save mode, and still it randomly pauses. 

 

Have any other suggestions?

 

Thank you!

Did you also exclude spotify from android's battery optimisation?

Are you using a third party battery or memory manager?

Hi Joe,

Yup, I disabled Spotify from my App power saving list under the Battery settings and my music has paused randomly several times today while playing. I don't have any other 3rd party battery optimization apps/tools installed so I don't know what else could be pausing it.

This is strange. Does it happen when streaming from Spotify over both wifi and cellular? Does it happen also with downloaded music?

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