Announcements

Help Wizard

Step 1

NEXT STEP

Android - App launches but then closes at logo.

Reply

Android - App launches but then closes at logo.

Hi, I have an issue that has just started on my Samsung device. I launch Spotify and get the logo but then the app closes. I have gone through all the suggestions - clear data, uninstall, check Android\Data directory for any leftover directories, rebooted and reinstall but nothing works. I have a Samsung s22 running Android 13, One UI version 5.1. There are no system updates due. Please help.

1 Reply

Problem Solved. I was in the App Info screen and clicked on App details in store and it took me to the play store and it seems I had signed up to the beta program. I removed myself, uninstalled the app and reinstalled and it now works,.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random