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Samsung Soundbar issue

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Samsung Soundbar issue

Avatar of PhilB177
Newbie
2023-04-25 11:53 AM

Hi I have just bought a Samsung HW-Q800B soundbar with Alexa built in.  It plays everything superbly apart from Spotify, when asked by Alexa.  It plays Spotify via the Spotify app when I choose which speaker to use but as soon as I ask Alexa, I get the message "Spotify is not supported on this device". I have read many other posts from other users with a similar issue but some of these stem back to 2021.  So this problem obviously hasn't been addressed.  Any help would be greatly appreciated.  Thanks Phil. 

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