Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Billing

Billing

How do I check my balance? 

Reply
3 Replies

The best way is to log into your account here:  https://www.spotify.com/account/overview/

Once you are on that page, it will show you your next billing date.  For further information, click the link on that page labeled "Manage subscriptions and payment."

Is there a help  phone number?  I am trying to add a new credit card but it is declining and I don't know why

I see you've created another topic, so I will put the answer in the new thread.  🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random