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Spotify will not change my email address - claims it is linked to another account

I am about to cancel the email address that is linked to my spotify account. Therefore i have tried to change my email address to my gmail address. But Spotify tells me that my gmail address is linked to another spotify account. However, when I try t...

Casual Listener

I am about to cancel the email address that is linked to my spotify account. Therefore i have tried to change my email address to my gmail address. But Spotify tells me that my gmail address is linke...

arnavs

Casual Listener

769 Views

2 replies

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Just want to cancel my subscription, but get Invalid Password errors

for 2 weeks i am waiting for customer care to get back to me...i have a premium plan. taking money goes quickly, but letting people go is not possible?WTF?

Newbie

for 2 weeks i am waiting for customer care to get back to me... i have a premium plan.   taking money goes quickly, but letting people go is not possible? WTF?    

cornonatree

Newbie

631 Views

2 replies

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Playlists not working?

I work for a band, we created a few playlists we are sharing, Went to go check a few out this morning and share them across our networks, but the link i'm getting form spotify, I get the Uh-Oh page warning. Any ideas what's going on? Donovan

Casual Listener

I work for a band, we created a few playlists we are sharing,  Went to go check a few out this morning and share them across our networks, but the link i'm getting form spotify, I get the Uh-Oh ...

jvanderb

Roadie

2252 Views

5 replies

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Costes adicionales???

Buenos dias, Soy nuevo en SOPTIFY, però estoy unsando una cuenta que me ize antes de que fuera de pago, mi pregunta es: - Tengo algun coste adicional, en quanto a su uso des del PC? i des de la app del movil? Gràcias, se que no entinedo mucho del tem...

Casual Listener

Buenos dias,   Soy nuevo en SOPTIFY, però estoy unsando una cuenta que me ize antes de que fuera de pago, mi pregunta es:   - Tengo algun coste adicional, en quanto a su uso des del PC?...

Snowcono

Casual Listener

795 Views

2 replies

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Cancelling subscription and then renewing subscription in the same say?

I cancelled my subscription this morning and have a month left on it. I then decided to renew it again using the same card details. It is now not accepting the card even though it is working and funds are available etc. Thanks in advance

Newbie

I cancelled my subscription this morning and have a month left on it. I then decided to renew it again using the same card details.    It is now not accepting the card even though it is w...

378 Views

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Making the simple not so simple

My request is simple I just want to register with a username and password so I can use sonos and not stupid Facebook login come on really it should be so easy please help or I will be leaving the service before I have even started

Visitor

My request is simple I just want to register with a username and password so I can use sonos and not stupid Facebook login come on really it should be so easy please help or I will be leaving the ser...

Sam

Spotify

432 Views

3 replies

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Solved!! Lost my starred songs!

As of today I lost all my starred songs.. Can you help me out? justushh

Casual Listener

As of today I lost all my starred songs..   Can you help me out?   justushh

Justush

Casual Listener

632 Views

2 replies

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Password lost in the space

Last week-end I entered to my Spotify in my PC. After the login, suggested me to update the spotify version. I did it. After that, a new login dialog was showed, but with the password field was empty. I tried my password but not worked. I went to the...

Casual Listener

Last week-end I entered to my Spotify in my PC. After the login, suggested  me to update the spotify version. I did it. After that, a new login dialog was showed, but with the password field was...

Sam

Spotify

498 Views

2 replies

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Can't log-in

I actually set up a NEW Facebook account and a NEW email account just to try out this service, and now it won't let me log-in with the new info. It just keeps giving me a Login Failed error message. WTF?? Do I have to sign in via my own laptop's Spot...

Newbie

I actually set up a NEW Facebook account and a NEW email account just to try out this service, and now it won't let me log-in with the new info. It just keeps giving me a Login Failed error message. ...

Sam

Spotify

473 Views

1 replies

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Solved!! Got the premium...

Well I've had spotify for about a week and it's nice. So I'm trying the new premium deal out. And now it won't even let me save tracks to my desktop. Y client being so lame? Sup with this? Real.

Casual Listener

Well I've had spotify for about a week and it's nice.   So I'm trying the new premium deal out. And now it won't even let me save tracks to my desktop. Y client being so lame? Sup with this? R...

Sam

Spotify

728 Views

4 replies

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username only

i have a tablet and it only lets me type in my username, only problem is i dont have one and i am under the facebook login only thing. what do i do? Thanks Si

Newbie

i have a tablet and it only lets me type in my username, only problem is i dont have one and i am under the facebook login only thing. what do i do?   Thanks   Si

Sam

Spotify

394 Views

1 replies

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Solved!! Cancellation doesn't work

Hello Support-Team, i've tried out your 30-days premium but after 1 week i decided to cancel the premium subscription. I can login without any problem on your homepage, on my phone and on your desktop software for win7 with my normal facebook passwor...

Casual Listener

Hello Support-Team,  i've tried out your 30-days premium but after 1 week i decided to cancel the premium subscription. I can login without any problem  on your homepage, on my phone and o...

Sam

Spotify

1223 Views

9 replies

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Abusos y violación de los derechos a la intimidad en spotify

Hoy me he encontrado con la desagradable sorpresa de ver que no podía acceder a mi cuenta de Spotify (por la que pago cada mes) si no activaba la casilla "mostrar lo que estoy escuchando en facebook", de no hacerlo el programa se cerraba automáticame...

Newbie

Hoy me he encontrado con la desagradable sorpresa de ver que no podía acceder a mi cuenta de Spotify (por la que pago cada mes) si no activaba la casilla "mostrar lo que estoy escuchando en facebook"...

377 Views

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Grabbed the spotify premium due to 1 month for free.

Hi, I finaly decided to jump on the spotify train again because of the free month you advertise on the frontpage.Now you have withdrawn 99 SKR anyway. I tried the contact form a few days ago, but still no answer. 99SKR isn't much, but it drives me in...

Newbie

Hi, I finaly decided to jump on the spotify train again because of the free month you advertise on the frontpage. Now you have withdrawn 99 SKR anyway.  I tried the contact form a few days ago...

SteveBrammer

Community Legend

631 Views

3 replies

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Solved!! Stopping access to other social media sites

Hi I love Spotify and use facebook. But I don't want them talking to each other about me. How can I prevent this happening?

Casual Listener

Hi   I love Spotify and use facebook. But I don't want them talking to each other about me. How can I prevent this happening?

prue

Casual Listener

592 Views

2 replies

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All my music playlist disappeared, what is wrong?

When I logged out, and then logged in, all my music was gone, the playlists and all. My account had went from Premium to free user, but I fastly changed it back, but then this problem came up.So now Im sitting here, without any music, and I will neve...

Newbie

When I logged out, and then logged in, all my music was gone, the playlists and all. My account had went from Premium to free user, but I fastly changed it back, but then this problem came up. So ...

meahtenoha

Spotify

470 Views

1 replies

0 likes

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Solved!! Upgraded to Spotify Unlimited, but still using Free version according to spotify.com

Hi, I recently upgraded to Spotify Unlimited (and paid the $4.99 via Paypal), but according to the Spotify site, I'm still using the Free version. It's not clear to me if this is a glitch or merely a delay. How long does it usually take for account u...

Visitor

Hi,   I recently upgraded to Spotify Unlimited (and paid the $4.99 via Paypal), but according to the Spotify site, I'm still using the Free version. It's not clear to me if this is a glitch or...

yslars_

Casual Listener

800 Views

6 replies

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Solved!! Accidental account

When installing Spotify on my work computer I accidentally managed to create a new account and somehow subscribe to Premium. When I try to unsubscribe my password does not work. That is, the password I use to login does not work to unsubscribe. Since...

Casual Listener

When installing Spotify on my work computer I accidentally managed to create a new account and somehow subscribe to Premium. When I try to unsubscribe my password does not work. That is, the password...

Fredrock

Casual Listener

741 Views

4 replies

0 likes

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Premium account not registered?

HelloI just upgraded to a Premium account. Mostly because I wanted to be able to listen to music offline and to download without paying extra or having to buy a bundle. And now those 2 features are exactly the ones I have troubles with. When I want t...

Casual Listener

Hello I just upgraded to a Premium account. Mostly because I wanted to be able to listen to music offline and to download without paying extra or having to buy a bundle.    And now those...

meahtenoha

Spotify

409 Views

1 replies

0 likes

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  • 0 likes