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changing username by closing down account and opening new one

Hi,I'd like to change my username, which I chose without thinking nearly two years ago... As it is simply not possible, I thought of closing down my account and opening a new one. But I got the impression that if I wanted to open a new account I woul...

Casual Listener

Hi, I'd like to change my username, which I chose without thinking nearly two years ago... As it is simply not possible, I thought of closing down my account and opening a new one. But I got the imp...

Stupify

Community Legend

459 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Want to purchase tracks

Hi, I use a Linux to run Spotify, I have a Premium Account. When I click on the button to purchase and then put my password all I get then is a blank window!! Any suggestions please as I need to get some tracks. Thank you

Regular

Hi, I use a Linux to run Spotify, I have a Premium Account. When I click on the button to purchase and then put my password all I get then is a blank window!! Any suggestions please as I need to get ...

Richard

Community Legend

682 Views

3 replies

0 likes

  • 682 Views
  • 3 replies
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Won't pllay any of he songs imported from ITunes

When I first downloaded spotify - they worked fine - now that I have started making play lists and trying to mix both mine and spotify's - they don't play at all. Funniest part is when I'm using the radio part and a song comes up that I have legally ...

Newbie

When I first downloaded spotify - they worked fine - now that I have started making play lists  and trying to mix both mine and spotify's - they don't play at all.   Funniest part is when...

Sam

Spotify

660 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Gift Card No-Email, no answers

Hello! A friend of mine bought a 3-monts-gift-card. The code was generated, we saw it on screen, but we never got any E-Mails. There are no spam and the Mail-Adresses (mine an the oneof my friend) were correct.I wrote the support 5 times in the last ...

Regular

Hello!   A friend of mine bought a 3-monts-gift-card. The code was generated, we saw it on screen, but we never got any E-Mails. There are no spam and the Mail-Adresses (mine an the oneof my f...

Sam

Spotify

891 Views

3 replies

0 likes

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  • 3 replies
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Content was blocked because it was not signed by a valid security certificate.

I get this message when I try to update my credit card details. Can you please fix the security certificate, before I hand over my credit card details. Thanks.

Newbie

I get this message when I try to update my credit card details.  Can you please fix the security certificate, before I hand over my credit card details.  Thanks.

815 Views

0 replies

0 likes

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Problem with friend list

Even though I have connected facebook to my spotify, my friends arent showing. instead there's this random people wich I have no idea who they are. How do I fix this? I want to see what my friends are listening to.

Casual Listener

Even though I have connected facebook to my spotify, my friends arent showing. instead there's this random people wich I have no idea who they are. How do I fix this? I want to see what my friends ar...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
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Created account connected to Facebook by mistake

I have an old premium account created 2010.It has been connected to Facebook, but the last months it didn't seem to connect.So, I logged in via the website using my FB-details and Spotify then created a NEW account, promted me for new installation of...

Visitor

I have an old premium account created 2010. It has been connected to Facebook, but the last months it didn't seem to connect. So, I logged in via the website using my FB-details and Spotify then cr...

Sam

Spotify

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Can't use the "Spotify Free" in Germany

Hej, i have a german spotify account, but i can't switch it to "Spotify Free", which should offer unlimited (ad supported) music access.At the moment the desktop app tells me "0 Minutes left"/"please upgrade" thx

Regular

Hej,   i have a german spotify account, but i can't switch it to "Spotify Free", which should offer unlimited (ad supported) music access. At the moment the desktop app tells me "0 Minutes le...

j123456

Regular

2187 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Password is not right

Hi,I have been trying to cancel the Premium subscription but I need my password.As I did not remember it, I sent an email to your support - more than 3 days later, no response.I tried to put facebook password in case this was the way I got connected ...

Casual Listener

Hi, I have been trying to cancel the Premium subscription but I need my password. As I did not remember it, I sent an email to your support - more than 3 days later, no response. I tried to put fa...

Sam

Spotify

603 Views

3 replies

0 likes

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  • 3 replies
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Cannot change my email adress

I have registered spotify with an old email adress, and I want to change it. However when I try to change the email in user settings I get a message that the adress is already taken by another account. I cannot remember registering another account wi...

Newbie

I have registered spotify with an old email adress, and I want to change it. However when I try to change the email in user settings I get a message that the adress is already taken by another accoun...

jvanderb

Roadie

1682 Views

1 replies

0 likes

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  • 1 replies
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Facebook is not updating "Top" lists

So, Facebook/Spotify is not updating my Top Artists, Top Albums or Top Playlists. Anybody else having this same issue or know if they are fixing this?

Newbie

So, Facebook/Spotify is not updating my Top Artists, Top Albums or Top Playlists.  Anybody else having this same issue or know if they are fixing this?

Turmiks

Newbie

908 Views

3 replies

0 likes

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Why are people I'm not fb friends with showing up on the 'People List' sidebar?

Is there a way I can adjust my settings so it'll go back to just being a list of what just my facebook friends are listening to?

Casual Listener

Is there a way I can adjust my settings so it'll go back to just being a list of what just my facebook friends are listening to?

user-removed

Not applicable

576 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playing music in Mexico

Does anyone know if you can play music in Mexico? 

Casual Listener

Does anyone know if you can play music in Mexico?  

rschlanderer3

Casual Listener

7622 Views

2 replies

0 likes

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My account

I use one month free premium and did not want to put forward further with spotify on my cell phone but you took the money the 3.mars 2012 from my account anyway. I want to end it all with you but jjag do not know how to do it. Thanks

Newbie

I use one month free premium and did not want to put forward further with spotify on my cell phone but you took the money the 3.mars 2012 from my account anyway. I want to end it all with you but jja...

meahtenoha

Spotify

435 Views

1 replies

0 likes

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  • 1 replies
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Big mistake!!!!! can I change my account to my girlfriend?

i just bought unlimited but i did it with my account instead of my girl one .... it was supposed to be a present so i F*** it up.. can i change user? help please

Casual Listener

i just bought unlimited but i did it with my account instead of my girl one .... it was supposed to be a present so i F*** it up.. can i change user?   help please    

meahtenoha

Spotify

466 Views

1 replies

0 likes

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I have got a Premium, but phone app says "You Are Offline"

The title describes it all, just some little info here: I have checked the settings and i havent toggled the Offline Mode on. I got internet connection via Wi-Fi, so what is the problem? Fast reply please.. Dont like to pay 5 euros more for non-worki...

Newbie

The title describes it all, just some little info here: I have checked the settings and i havent toggled the Offline Mode on. I got internet connection via Wi-Fi, so what is the problem? Fast reply p...

dabears1985

Casual Listener

588 Views

3 replies

0 likes

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  • 3 replies
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Subscription failure!!!

Hey, I just payed for a month of premium and I got the receipt, but my account is still free and I have tried to log out and log in, but I will not work!!! PLEASE HELP!!

Casual Listener

Hey, I just payed for a month of premium and I got the receipt, but my account is still free and I have tried to log out and log in, but I will not work!!! PLEASE HELP!!

Lester

Casual Listener

754 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Lost mobil phone = four off-line users

We are three off-line users in my family. One of us lost his mobile phone. When getting a new one, using the same sim card, I got the message "more than three users are using off-line" - hence I am not able anymore to play off-line on my mobile phone...

Newbie

We are three off-line users in my family. One of us lost his mobile phone. When getting a new one, using the same sim card, I got the message "more than three users are using off-line" - hence I am n...

460 Views

0 replies

0 likes

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American Family Insurance commercial

Hey everyone, Does anyone know how to get rid of the American Family Insurance commercial with the guy with the incredibly annoying voice without switching to Spotify Premium? It is debilitating to my music listening pleasure. I don't like having to ...

Regular

Hey everyone,   Does anyone know how to get rid of the American Family Insurance commercial with the guy with the incredibly annoying voice without switching to Spotify Premium? It is debilita...

David

Spotify Legend

2397 Views

6 replies

1 likes

  • 2397 Views
  • 6 replies
  • 1 likes