Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Delete my account

How do I permenently delete my account? It's on Spotify Free but I hate my username and there is no other way of changing it without setting up a new account. I want to set up a new account with a new username then do a monthly subscription.

Newbie

How do I permenently delete my account? It's on Spotify Free but I hate my username and there is no other way of changing it without setting up a new account. I want to set up a new account with a ne...

meahtenoha

Spotify

1307 Views

2 replies

0 likes

  • 1307 Views
  • 2 replies
  • 0 likes

I am a Premium member, but I still can't log in on my phone!

I upgraded to Premium specifically to listen pn my phone and ipad, but when I try to log in it still tells me that I need to be a premium member! What to do?

Regular

I upgraded to Premium specifically to listen pn my phone and ipad, but when I try to log in it still tells me that I need to be a premium member!  What to do?

Richard

Community Legend

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Cannot unsubscribe!!! HELP

When i try to unsubscribe my Spotify Unlimited it says that my password is incorrect.And i tried to press forget my password but then it says: It looks like you are using your Facebook credentials to log in to Spotify. To change your Facebook passwor...

Casual Listener

When i try to unsubscribe my Spotify Unlimited it says that my password is incorrect. And i tried to press forget my password but then it says: It looks like you are using your Facebook credent...

RayT

Newbie

1247 Views

4 replies

0 likes

  • 1247 Views
  • 4 replies
  • 0 likes

Force to accept timeline?!?

Why would spotify force me to "upgrade" my facebook to timeline?Timeline is horrible.

Newbie

Why would spotify force me to "upgrade" my facebook to timeline? Timeline is horrible.

jvanderb

Roadie

1556 Views

7 replies

1 likes

  • 1556 Views
  • 7 replies
  • 1 likes

MY SPOTIFY PREMIUM DOESN'T WORK!

Ok, so i bought a spotify premium card for about 3 days ago. I activated it, and i had premium. But now all of the sudden it says my 48 hour trial is gone? i didn't sign up for no trial. and i can only listen to a song 5 times, and i cant listen to m...

Casual Listener

Ok, so i bought a spotify premium card for about 3 days ago. I activated it, and i had premium. But now all of the sudden it says my 48 hour trial is gone? i didn't sign up for no trial. and i can on...

hus31n

Casual Listener

929 Views

3 replies

0 likes

  • 929 Views
  • 3 replies
  • 0 likes

can't connect to spotify mobile

hello i have subscribed to a premium account but i can't connect on my mobile phone. my username/pswd are recognized on computer but not on my mobile. Are the username and password different? i use my facebook account so i am sure they work. dis i ma...

Casual Listener

hello   i have subscribed to a premium account but i can't connect on my mobile phone.    my username/pswd are recognized on computer but not on my mobile.    Are the u...

meahtenoha

Spotify

2958 Views

5 replies

0 likes

  • 2958 Views
  • 5 replies
  • 0 likes

Solved!! Spotify Premium doensn't work

Hi, When I try to enable high quality streaming or use Spotify on my iPhone, it says I have to download spotify premium.The problem is, I already have spotify premium. In the account center it says I have an active premium subscription. Could you ple...

Casual Listener

Hi,   When I try to enable high quality streaming or use Spotify on my iPhone, it says I have to download spotify premium. The problem is, I already have spotify premium. In the account cente...

Jurjanos

Casual Listener

818 Views

4 replies

0 likes

  • 818 Views
  • 4 replies
  • 0 likes

{urgent} Spotify said : my account is used by someone else. That's wrong...

Hi... help me... Spotify said to me : your account is used by someone else. I changed my passeword to be sure, and he still say the same. What's wrong? Thanks

Casual Listener

Hi... help me...   Spotify said to me : your account is used by someone else.   I changed my passeword to be sure, and he still say the same. What's wrong?   Thanks

Sam

Spotify

1427 Views

9 replies

0 likes

  • 1427 Views
  • 9 replies
  • 0 likes

have bene charged for downloads but havent lade the purchase.

So i have been charged for 100downloads and the thing is tjat i havent made that purchase.What Do i do?

Newbie

So i have been charged for 100downloads and the thing is tjat i havent made that purchase. What Do i do?

Richard

Community Legend

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Cannot update payment details

Hi there,My subscription to Premium has expired as I lost my credit card and had to get a new one. I'm trying to put in the new details but there's no field for it in 'subscription' section. It only allows me to change (but not save) my country. any ...

Casual Listener

Hi there, My subscription to Premium has expired as I lost my credit card and had to get a new one. I'm trying to put in the new details but there's no field for it in 'subscription' section. It onl...

Sam

Spotify

1605 Views

6 replies

0 likes

  • 1605 Views
  • 6 replies
  • 0 likes

Playback artifacts

Hi. I'm unsure if this is the right place for this topic, but I couldn't find any threds for musicians. Anyway, I'm an artist and am planning on releasing my music on Spotify shortly. At the moment I have some music on Soundcloud and the other day I ...

Casual Listener

Hi.   I'm unsure if this is the right place for this topic, but I couldn't find any threds for musicians.   Anyway, I'm an artist and am planning on releasing my music on Spotify shortl...

MusicDonkey

Casual Listener

2118 Views

5 replies

0 likes

  • 2118 Views
  • 5 replies
  • 0 likes

I seem to have forgot my password and hotmail? :S

Hey!I've lost my password and hotmail to my spotify account, so I can not login. I've been member on Spotify since 2009/2010 (not sure) I've always had autologin on my spotify but for a couple weeks ago my spotify got reseated for some reason so my u...

Visitor

Hey! I've lost my password and hotmail to my spotify account, so I can not login. I've been member on Spotify since 2009/2010 (not sure)  I've always had autologin on my spotify but for a ...

David

Spotify Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Cannot login with my account

On my account, I hav spotify premium. Yesterday, my daughteralso made an account on here name, spotify free. Now, I cannot log out on her account and login with my account any more. Every time I want to log out on her account, spotify crashes!What ca...

Newbie

On my account, I hav spotify premium.  Yesterday, my daughteralso made an account on here name, spotify free.  Now, I cannot log out on her account and login with my account any more.&nbsp...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

No more premium! :(

Argh! I am now officially depressed. I have lost my credit card, and had to cancel it yesterday. Today, my Premium subscription was due. Needless to say, the card was declined. Now I have to wait for 7 to 10 business days before I can return to Premi...

Roadie

Argh! I am now officially depressed. I have lost my credit card, and had to cancel it yesterday. Today, my Premium subscription was due. Needless to say, the card was declined. Now I have to wait for...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Paying for something I tried to cancel

I tried to cancel my subscription the day of the free trial expiration date. I thought it had worked but only came to find out that the very next day I was charged for an extra 10 dollars for the next month. This is unbelievable. I need a way to cont...

Casual Listener

I tried to cancel my subscription the day of the free trial expiration date. I thought it had worked but only came to find out that the very  next day I was charged for an extra 10 dollars for t...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Logged in on two accounts at the same time and can't fix it!

Hi! Since I used my spotify login on a friends computer it has been messed up on my home computer. I am logged in, I have my saved playlists and spotify recommendations seems to be mine. But in the upper right corner where My Facebook profile Should ...

Visitor

Hi!   Since I used my spotify login on a friends computer it has been messed up on my home computer. I am logged in, I have my saved playlists and spotify recommendations seems to be mine. But...

user-removed

Not applicable

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

where is the search bar!?

I have just signed up for the 3 mo. trial membership but I am not redirected to a home page where I can start searching. There is no search bar on my page. Help!

Casual Listener

I have just signed up for the 3 mo. trial membership but I am not redirected to a home page where I can start searching.  There is no search bar on my page.  Help!  

user-removed

Not applicable

1859 Views

3 replies

0 likes

  • 1859 Views
  • 3 replies
  • 0 likes

Have to use creditcard?

Hello, My Spotify Premium account has been cancelled because there wasn't enough money on my bank account, while there was enough money on my bank account. Now I want to get my Premium account back and I can't, because I can't use my bank account any...

Casual Listener

Hello,   My Spotify Premium account has been cancelled because there wasn't enough money on my bank account, while there was enough money on my bank account. Now I want to get my Premium accou...

meahtenoha

Spotify

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Spotify displays a location error msg

Hello, i havent login in spotify in some time, when i tried to log in today a error msg appeared on the app. The error msg is: "Your country does not match the one set in your profile...". I have checked my IP on google and it is: 199.48.147.37. I've...

Newbie

Hello, i havent login in spotify in some time, when i tried to log in today a error msg appeared on the app. The error msg is: "Your country does not match the one set in your profile...".   I...

Jude

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Friends not shown in list

Hello, I'm using Spotify Premium in Germany and have added friends. Still I am not seeing them in the list, but it says "undefined", and when clicking on another "undefined" Button, it asks to login to facebook. My Spotify profile is not linked with ...

Newbie

Hello,   I'm using Spotify Premium in Germany and have added friends.   Still I am not seeing them in the list, but it says "undefined", and when clicking on another "undefined" Button,...

gerlof

Casual Listener

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes