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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782216 Views

18 replies

29 likes

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  • 18 replies
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Paying for something I tried to cancel

I tried to cancel my subscription the day of the free trial expiration date. I thought it had worked but only came to find out that the very next day I was charged for an extra 10 dollars for the next month. This is unbelievable. I need a way to cont...

Casual Listener

I tried to cancel my subscription the day of the free trial expiration date. I thought it had worked but only came to find out that the very  next day I was charged for an extra 10 dollars for t...

245 Views

0 replies

0 likes

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Logged in on two accounts at the same time and can't fix it!

Hi! Since I used my spotify login on a friends computer it has been messed up on my home computer. I am logged in, I have my saved playlists and spotify recommendations seems to be mine. But in the upper right corner where My Facebook profile Should ...

Visitor

Hi!   Since I used my spotify login on a friends computer it has been messed up on my home computer. I am logged in, I have my saved playlists and spotify recommendations seems to be mine. But...

user-removed

Not applicable

525 Views

2 replies

0 likes

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  • 2 replies
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where is the search bar!?

I have just signed up for the 3 mo. trial membership but I am not redirected to a home page where I can start searching. There is no search bar on my page. Help!

Casual Listener

I have just signed up for the 3 mo. trial membership but I am not redirected to a home page where I can start searching.  There is no search bar on my page.  Help!  

user-removed

Not applicable

1710 Views

3 replies

0 likes

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  • 3 replies
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Have to use creditcard?

Hello, My Spotify Premium account has been cancelled because there wasn't enough money on my bank account, while there was enough money on my bank account. Now I want to get my Premium account back and I can't, because I can't use my bank account any...

Casual Listener

Hello,   My Spotify Premium account has been cancelled because there wasn't enough money on my bank account, while there was enough money on my bank account. Now I want to get my Premium accou...

meahtenoha

Spotify

305 Views

1 replies

0 likes

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  • 1 replies
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Spotify displays a location error msg

Hello, i havent login in spotify in some time, when i tried to log in today a error msg appeared on the app. The error msg is: "Your country does not match the one set in your profile...". I have checked my IP on google and it is: 199.48.147.37. I've...

Newbie

Hello, i havent login in spotify in some time, when i tried to log in today a error msg appeared on the app. The error msg is: "Your country does not match the one set in your profile...".   I...

Jude

Spotify Legend

333 Views

1 replies

0 likes

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  • 1 replies
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Friends not shown in list

Hello, I'm using Spotify Premium in Germany and have added friends. Still I am not seeing them in the list, but it says "undefined", and when clicking on another "undefined" Button, it asks to login to facebook. My Spotify profile is not linked with ...

Newbie

Hello,   I'm using Spotify Premium in Germany and have added friends.   Still I am not seeing them in the list, but it says "undefined", and when clicking on another "undefined" Button,...

gerlof

Casual Listener

471 Views

1 replies

0 likes

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  • 1 replies
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Cannot find Premium code for 3 month gift purchase

Hi everyoneI recently bought a friend a 3 month Premium card to introduce them to the world of Spotify. They cannot find the email with the gift certificate and I cannot find the receipt anywhere. How can I resolve this? Thanks for reading.

Casual Listener

Hi everyone I recently bought a friend a 3 month Premium card to introduce them to the world of Spotify.  They cannot find the email with the gift certificate and I cannot find the receipt an...

meahtenoha

Spotify

420 Views

1 replies

0 likes

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  • 1 replies
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Facebook link

Hi. I have a new facebook profile, but my spotify is linked to my old facebook. How can I change facebook profile on my spotify? Plz help. Thanks!

Casual Listener

Hi.    I have a new facebook profile, but my spotify is linked to my old facebook.  How can I change facebook profile on my spotify?   Plz help. Thanks!

David

Spotify Legend

393 Views

1 replies

0 likes

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  • 1 replies
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Mirr

My radio it doesnt work very well, every 3 0r 4 songs stop, if i want pass the song i cant do it. please any solution?

Newbie

My radio it doesnt work very well, every 3 0r 4 songs stop, if i want pass the song i cant do it. please any solution?

209 Views

0 replies

0 likes

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Extra payment?

Hello, Today i saw €11.13 being withdrawn (via paypal). It has the same payment number as he last withdrawal which was on the 16th (9.99). Is there any reason for this? Kind regards

Newbie

Hello, Today i saw €11.13 being withdrawn (via paypal). It has the same payment number as he last withdrawal which was on the 16th (9.99). Is there any reason for this? Kind regards

194 Views

0 replies

0 likes

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Solved!! Failed to enable Spotify social

Hi. This error keeps popping up, and it looks like it can't load the people list. How do i fix this? thanks,kv

Visitor

Hi. This error keeps popping up, and it looks like it can't load the people list. How do i fix this?   thanks, kv  

user-removed

Not applicable

2473 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Incorrect account showing in Spotify

Hi, I have downgraded from Premium to Unlimited recently and my account reflects this online that but the software still says that I am a Premium user. Please can you change that to reflect my actual account status. Many thanks

Newbie

Hi,   I have downgraded from Premium to Unlimited recently and my account reflects this online that but the software still says that I am a Premium user.   Please can you change that to...

Sam

Spotify

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
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switch premium from one Facebook account to another

What is the easiest way to switch my premium account from one facebook account to another without getting charged twice?

Newbie

What is the easiest way to switch my premium account from one facebook account to another without getting charged twice?

SteveBrammer

Community Legend

891 Views

2 replies

0 likes

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  • 2 replies
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Unlinked an Facebook's account from my Spotify's account

Hi everybody, I want to unlinked my actual Facebook's account from my Spotify's account. This Facebook's account doesn't exit anymore. I need to linked my Spotify's account to my new Facebook's account. I need help pleaseeee. There's nothing in Spoti...

Visitor

Hi everybody,   I want to unlinked my actual Facebook's account from my Spotify's account. This Facebook's account doesn't exit anymore. I need to linked my Spotify's account to my new Faceboo...

user-removed

Not applicable

426 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

spotify premium

thanks to all community members for replies. issue has been resolved. turbo

Casual Listener

thanks to all community members for replies.   issue has been resolved.     turbo

329 Views

0 replies

0 likes

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Spotify doesn't work on Android phone

I upgradeded my Spotify account from Unlimited to Premium so I could use it on my Android device. It works fine on my computer but when I try to listen from my Android device it says I don't have premium.I've tried to reinstall the app and clear all ...

Newbie

I upgradeded my Spotify account from Unlimited to Premium so I could use it on my Android device. It works fine on my computer but when I try to listen from my Android device it says I don't have pre...

renegadeimp

Gig Goer

1121 Views

1 replies

0 likes

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All my playlists and premium subscription switched to a different account?

As the title says, all of my playlists and premium subscription switched over to my friend's account, erasing her playlists in the process.The only thing I think could have caused something like this was signing onto spotify on her iphone. Help!

Visitor

As the title says, all of my playlists and premium subscription switched over to my friend's account, erasing her playlists in the process. The only thing I think could have caused something like th...

toelalicious

Casual Listener

372 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Why do I get advertisements in my testperiod?

Hi,I'm currently a little bit confused. I was told to get a premium access while testing spotify. I registered 2 days ago und my contract status is "free user" and I get advertisements whlle using the spotify desktop application.I guess there is some...

Casual Listener

Hi, I'm currently a little bit confused. I was told to get a premium access while testing spotify. I registered 2 days ago und my contract status is "free user" and I get advertisements whlle using ...

meahtenoha

Spotify

513 Views

3 replies

0 likes

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  • 3 replies
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MY IPHONE 4 DOES NOT RECOGNIZE MY PREMIUM ACCOUNT!!!

HELP! Have had problems with Spotify the last week, first all my starred tracks dissapeared, now my iphone won't let me stream music, because I need "Premium".I have premium and it works fine on my computer. PLS fix this Spotify!!!

Casual Listener

HELP!   Have had problems with Spotify the last week, first all my starred tracks dissapeared, now my iphone won't let me stream music, because I need "Premium". I have premium and it works f...

David

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes