Help Wizard

Step 1


Can't Log in

Can't Log in

Hi, i've been trying to login for two weeks, and still telling me is a wrong password, what can i do?

1 Reply

Hi there, 


As your Spotify account is linked to your Facebook account, you'll need to use your Facebook login details to get back into Spotify.

In the username box, please type the email address you use to sign into Facebook. And then add your Facebook password in the password box.


If you're still having trouble, try temporarily changing your Facebook password to something short and simple. You can check that this change went through by signing into our website. 


Then do a clean reinstallation of the app and log in with your new password. 

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