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Cancelled Subscription?

Cancelled Subscription?

Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify
For free when I was just charged on my account June 25, can anyone help this is quite frustrating please!
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@Vivin16 wrote:
Help! Hi I'm trying to cancel spotify simply because I don't want to pay 10 dollars anymore and when I log in it says I'm using spotify
For free when I was just charged on my account June 25, can anyone help this is quite frustrating please!

Hey!

 

The account you have linked to your Community profile has always been on the Free service. 

 

It appears you may have a second account somewhere. Get in contact here and the team will help out! (If you get an auto-response just reply back to it) 

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