Charged two times three months in a row!

[John95]

Hi,

I recently looked at my billing history at my bank's transactionhistory. However, it seems as if Spotify has billed me six times the last three months, instead of three times! I do not understand why this is happenening. Can someone help me? I am sure I only have one spotify account linked to this credit card.

[John95]

Just to clarify, I have been charged one time for the account that I am using right now, which is named Joooompa, and another time for another account which is named " SPOTIFY 112226".

[Goodman]

Hi John, please have a look at our FAQ:

http://www.spotify.com/help/faq/account/why-am-i-being-charged-more-than-once-a-month-for-my-premium...

For further help with payment issues please use our contact form in the About us section.