Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hi All,
I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made unavailable in New Zealand?
Thanks for any info.
Toby.
Solved! Go to Solution.
Go on Preferences and uncheck "Hide unplayable tracks". If it was made unplayable, it should now appear greyed out in your playlist.
If that's the case, you have no choice but to find the track elsewhere and add it to Spotify. Record labels are annoying like that.
Go on Preferences and uncheck "Hide unplayable tracks". If it was made unplayable, it should now appear greyed out in your playlist.
If that's the case, you have no choice but to find the track elsewhere and add it to Spotify. Record labels are annoying like that.
Good to know
Thanks,
Yep - unchecking it shows all those tracks greyed out.
That TOTALLY sucks - it was available, and now suddenly the whole album is gone for New Zealand. Who actually makes these decisions? What a proverbial. I could always switch IP (I have a VPN account) - but I'm not going to pay a second account fee to get no adverts - I already pay a NZ fee.
I searched for Dark Knight Rises, grey in Finland as well.
It says "This track is not available. If you have this track on your computer you can import it". That message means that it's gone everywhere, not only your region. So VPNs would do no good.
If it was a regional restriction, it would say "This track is currently not available in New Zealand."
That's interesting about Finland - and what you mention about it being gone everywhere. I didn't know the messages were different.
BUT - I did use a VPN for a UK IP address - and I could get the album using that IP address OK. So it does look like it's available in some places at least. Just not the 'litte' countries maybe. Sigh.
Well I tried it again now. Still unavailable here but now it's showing the "not available in Finland" message. Seems like it WAS gone everywhere but now it's back in some areas of the world.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…