Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Double billing

Double billing

Hello - I signed up for a free month of service of Spotify, but then decided to purchase an annual subscription for $119.88.  I was charged the $119.88 and it is pending as of June 17 on my credit card, but I was also charged an additional $4.99 on the same card on June 15....looks like i was charged for both a one-month fee as well as the annual fee....please reverse the $4.99 fee. as soon as possible.

 

David Lieberman

liebermandavid

 

Reply
2 Replies

Hi, payment issues can only be dealed with by the payments team. You can contact them using the Support Form 🙂

 

Liam

davidlieberman - Someone should get back to you shortly. Don't worry, you won't be left out of pocket.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random